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Virus/Malware disabled UAC and won't budge


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#1 Guatemotala

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Posted 18 November 2011 - 10:25 AM

Hello! Last night I got attacked by a virus/malware. Comodo started flashing that a file in C:\Windows\assembly\temp\U\000000c0.$ was found, virusname "Malware@2m8a6f44xbnfc". I quarantined it and removed it, however after a few seconds another alarm went out, it was the same file. Now, because I recently reformed my computer, I had not yet installed Malwarebytes. So I went online and downloaded it directly when I saw this. I put Comodo in highest security and scanned. I found nothing. I did a check in Comodos Defence+ Log and I found that a file had been making changes in the register \Software\Microsoft\Windows\CurrentVersion\Run\ylxkrwhfv3. The file ylxkrwhfv3 had two locations, one in which I was able to remove. The last one however is still sitting in C:\Programdata\ylxkrwhfv3.exe.

I made a few tries in safemode to remove the file and search for more files. I found two Trojan.Email and one Trojan.Agent, which I deleted successfully with Malwarebytes. After one more restart, I found two BitMiners in C:\Windows\assembly\temp\kwrd.dll. I decided I needed more help to get rid of this threat.

I downloaded Spybot - Search and Destroy to see if it could help me more. It found nothing, however the active program was blocking svchost.exe from contacting another IP (one which was located in Ukraine). Now, I thought I was pretty safe with my computer keeping the files in tact, but there were still malware files popping up in the temp file like before. I gave my brother a call and he helped me set up Hitman Pro and Comodo Cleaning Essencials. He also confirmed it was some kind of backdoor or rootkit that had entered my computer. Comodo Cleaning Essencials found that hosts had been changed, so I proceeded to do a quickrepair, which succesfully set it back to the defaults. Hitman Pro found two files which were Trojans; ylxkrwhfv3.exe (C:\ProgramData\) and consrv.dll (C:\Windows\system32\). I attemped to delete these but they would not budge in Windows so the computer asked to restart itself to delete it. When the computer had restarted, before windows loaded, there was an error saying that ylxkrwhfv3.exe could not be removed.

Now I'm not sure what to do. I cannot simply remove it because I apparently haven't got the rights to do so. The UAC still isn't working properly however my Windows Firewall just booted up so that seems to be working now atleast.

So, has anyone got any idea on the next step? I could always do a format, however I left my disk at my parents house and will not be able to get it for a couple of days. I also have some important files I'd like to keep so I'd prefer to remove this bugger from my system. Hopefully I gave all of the information you need to help me. Thanks in advance for any help! :)

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#2 TheShooter93

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Posted 18 November 2011 - 02:39 PM

Hi Guatemotala, :busy:

I know it looks like a lot, but it's really just a lot of text asking for only 4 scans.

Once you've done these and posted the results in your next post, let me know how the computer is running.

Note: You may have to perform some or all of the following in Safe Mode With Networking, depending on if you have internet access while in the normal Windows environment.

============================================================================

============================================================================

Download Security Check by screen317 from here or here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

============================================================================

============================================================================

Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.

============================================================================

============================================================================

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Important!! When you save the mbam-setup file, rename it to something random (such as 123abc.exe) before beginning the download.
Malwarebytes may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

  • Make sure you are connected to the Internet and double-click on the renamed file to install the application.
    For instructions with screenshots, please refer to this Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • Malwarebytes will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • Under the Scanner tab, make sure the "Perform Quick Scan" option is selected.
  • Click on the Scan button.
  • When finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box, then click the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked and then click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.
  • Exit Malwarebytes when done.
Note: If Malwarebytes encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes from removing all the malware.

============================================================================

============================================================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning
.

============================================================================

============================================================================

Remember, after posting the results of these scans, let me know how the computer is running.

CCNA R&SCCNA Security | Network+  |  B.S. - Information Technology | Cyber Security Engineer

If I am helping you and have not replied within 48 hours, please send me a private message.

 

 


#3 Guatemotala

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Posted 19 November 2011 - 10:59 AM

Okay, so after fiddling with a few things I managed to get rid of the ylxkrwhfv3.exe file after many tries in the fail safe mode, which then lead to no more warnings about malware from Comodo. I followed your guide and made those four scans. Here are the results:

Security Check:

Results of screen317's Security Check version 0.99.28
Windows 7 x64 (UAC is enabled)
Internet Explorer 8 Out of date!
``````````````````````````````
Antivirus/Firewall Check:

WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
Java™ 6 Update 29
Adobe Reader X (10.1.1)
Mozilla Firefox (8.0.)
````````````````````````````````
Process Check:
objlist.exe by Laurent

Malwarebytes' Anti-Malware mbamservice.exe
Malwarebytes' Anti-Malware mbamgui.exe
Comodo Firewall cmdagent.exe
Comodo Firewall cfp.exe
``````````End of Log````````````


Not sure if I should post the entire SUPERAntiSpyware log, because it was a lot of cookies, so I'll shorten it down without the cookies.


SUPERAntiSpyware:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 11/19/2011 at 12:55 PM

Application Version : 5.0.1136

Core Rules Database Version : 7965
Trace Rules Database Version: 5777

Scan type : Complete Scan
Total Scan Time : 00:25:24

Operating System Information
Windows 7 Ultimate 64-bit, Service Pack 1 (Build 6.01.7601)
UAC Off - Administrator

Memory items scanned : 322
Memory threats detected : 0
Registry items scanned : 70186
Registry threats detected : 0
File items scanned : 208168
File threats detected : 367

Adware.Tracking Cookie
*366 cookies*

Trojan.Agent/Gen-Frauder
C:\WINKI\UNINST.EXE

Malwarebytes:

My Malwarebytes log is in Swedish so I'll refrain from posting it, but it did not find anything suspicious.



GMER:

GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2011-11-19 13:32:51
Windows 6.1.7601 Service Pack 1
Running: 8civ4xgr.exe


---- Files - GMER 1.0.15 ----

File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\0766D71A-2BA8-4DB2-8E31-F8809941EBBF.data 1024 bytes executable
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\0766D71A-2BA8-4DB2-8E31-F8809941EBBF.data.info 126 bytes
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\0D8C7367-981D-4674-9D1B-B9F0BCC79466.data 1024 bytes executable
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\0D8C7367-981D-4674-9D1B-B9F0BCC79466.data.info 126 bytes
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\170CF7D4-3335-466B-A59C-0D2BB21CEAAA.data 1024 bytes executable
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\170CF7D4-3335-466B-A59C-0D2BB21CEAAA.data.info 126 bytes
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\1A5A75E4-6D71-4E14-93D0-A4D0FF75BB9E.data 1024 bytes executable
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\1A5A75E4-6D71-4E14-93D0-A4D0FF75BB9E.data.info 126 bytes
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\21004D7E-D1B7-4A0C-B19F-2D2E0D1AD0DE.data 1024 bytes executable
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\21004D7E-D1B7-4A0C-B19F-2D2E0D1AD0DE.data.info 126 bytes
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\2894ACCB-D9B9-429B-80CD-6E16E4947757.data 1024 bytes executable
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\2894ACCB-D9B9-429B-80CD-6E16E4947757.data.info 126 bytes
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\33CA0C04-32F0-469F-B2A2-D4E23B53BC82.data 1024 bytes executable
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\AD55B7E1-6699-4448-9820-4EF4AFEBF721.data 1024 bytes executable
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\AD55B7E1-6699-4448-9820-4EF4AFEBF721.data.info 126 bytes
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\ADF000C8-90D8-4119-86D0-06F06A864852.data 1024 bytes executable
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\ADF000C8-90D8-4119-86D0-06F06A864852.data.info 126 bytes
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\CED75A56-B7C5-4DBF-BC0B-C5D586EF4A86.data 1024 bytes executable
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\CED75A56-B7C5-4DBF-BC0B-C5D586EF4A86.data.info 126 bytes
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\CFA3D387-BD25-4740-95D2-B9177E59053D.data 1024 bytes executable
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\CFA3D387-BD25-4740-95D2-B9177E59053D.data.info 126 bytes
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\D6A056E4-ABF4-493A-9AAF-89CD4933A48F.data 1034752 bytes
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\D6A056E4-ABF4-493A-9AAF-89CD4933A48F.data.info 202 bytes
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\DDD6F4D6-38C6-4DF7-AA84-5E8A8133F6F5.data 1024 bytes executable
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\DDD6F4D6-38C6-4DF7-AA84-5E8A8133F6F5.data.info 126 bytes
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\E26572CB-E697-4D78-8615-636CD0F6BF28.data 1024 bytes executable
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\E26572CB-E697-4D78-8615-636CD0F6BF28.data.info 126 bytes
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\Temp 0 bytes
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\Temp\baseupd 0 bytes
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\34BC8D15-9409-4D4C-8FC0-4282210CC589.data 2560 bytes executable
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\34BC8D15-9409-4D4C-8FC0-4282210CC589.data.info 126 bytes
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\3EB0F007-E700-4215-8DBB-0B50C8925A6D.data 1024 bytes executable
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\3EB0F007-E700-4215-8DBB-0B50C8925A6D.data.info 126 bytes
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\42C4169D-C9A6-4D9F-B389-A5689A4F1D79.data 1024 bytes executable
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\42C4169D-C9A6-4D9F-B389-A5689A4F1D79.data.info 126 bytes
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\55F4DFF0-18D2-4F74-94D9-2CFA4858113E.data 1024 bytes executable
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\55F4DFF0-18D2-4F74-94D9-2CFA4858113E.data.info 126 bytes
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\5853F657-4B41-46B9-9F6D-4B6E6B8DF61C.data 1024 bytes executable
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\5853F657-4B41-46B9-9F6D-4B6E6B8DF61C.data.info 126 bytes
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\5D0613E9-2177-456D-917D-277CE16D2E4D.data 1024 bytes executable
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\5D0613E9-2177-456D-917D-277CE16D2E4D.data.info 126 bytes
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\6246BFA5-7051-4796-8380-02BCECC46495.data 1024 bytes executable
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\6246BFA5-7051-4796-8380-02BCECC46495.data.info 126 bytes
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\7621F5B5-2CB5-4F1A-96B2-64E5BB1604CE.data 1024 bytes executable
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\80A47F7B-014E-4E75-81D3-F0FBF1750A10.data 1024 bytes executable
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\80A47F7B-014E-4E75-81D3-F0FBF1750A10.data.info 126 bytes
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\84E43823-76A0-4E6D-A794-01939F4F9B69.data 1024 bytes executable
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\84E43823-76A0-4E6D-A794-01939F4F9B69.data.info 126 bytes
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\85644F31-C256-443C-8CDE-5D786ABEEC59.data 1024 bytes executable
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\85644F31-C256-443C-8CDE-5D786ABEEC59.data.info 126 bytes
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\939332F9-267F-49A5-B5E6-BA7A7899A1DD.data 1024 bytes executable
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\939332F9-267F-49A5-B5E6-BA7A7899A1DD.data.info 126 bytes
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\A92FBFC4-FDA3-4285-9A2C-DC3EC37764C3.data 1024 bytes executable
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\A92FBFC4-FDA3-4285-9A2C-DC3EC37764C3.data.info 126 bytes
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\AAD5D5CD-A72D-4E16-BD1F-083110497B26.data 1024 bytes executable
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\33CA0C04-32F0-469F-B2A2-D4E23B53BC82.data.info 126 bytes
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\7621F5B5-2CB5-4F1A-96B2-64E5BB1604CE.data.info 126 bytes
File C:\Program Files\COMODO\COMODO Internet Security\Quarantine\AAD5D5CD-A72D-4E16-BD1F-083110497B26.data.info 126 bytes

---- EOF - GMER 1.0.15 ----




About the stability of the system it seems better now. The Windows Firewall is up and kickin' again. I have not recieved any more warnings about more malwares. However, I have no idea if the virus/malware did this, but my external HDD that was plugged in is now bricked and won't start up on either my computer nor my laptop.

#4 TheShooter93

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Posted 19 November 2011 - 12:44 PM

Do you receive any error messages when you connect the external harddrive?

CCNA R&SCCNA Security | Network+  |  B.S. - Information Technology | Cyber Security Engineer

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#5 Guatemotala

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Posted 20 November 2011 - 09:35 AM

Do you receive any error messages when you connect the external harddrive?


Nope. Nothing happens. Usually when the external hdd is plugged in, it starts to spin and a LED on starts to glow. Neither happens, not even on another computer/another USB port. The computer doesn't reconize the hdd at all.

Edited by Guatemotala, 20 November 2011 - 09:35 AM.


#6 TheShooter93

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Posted 20 November 2011 - 10:27 AM

Try connecting a flash drive or some other USB device.

Does the computer detect that?

CCNA R&SCCNA Security | Network+  |  B.S. - Information Technology | Cyber Security Engineer

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#7 Guatemotala

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Posted 20 November 2011 - 01:49 PM

Try connecting a flash drive or some other USB device.

Does the computer detect that?


Connected my USB stick and it detected that.

#8 TheShooter93

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Posted 20 November 2011 - 04:35 PM

Then the problem is likely with the drive itself.

I suggest starting a thread in the hardware section.

CCNA R&SCCNA Security | Network+  |  B.S. - Information Technology | Cyber Security Engineer

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#9 Guatemotala

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Posted 23 November 2011 - 09:23 AM

Then the problem is likely with the drive itself.

I suggest starting a thread in the hardware section.


Thank you! The virus/malware issue seems to be solved now. Will take the matter of the hdd to hardware section.

#10 TheShooter93

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Posted 23 November 2011 - 10:40 AM

Sounds good. :thumbup2:

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