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Help my internet keeps closing out

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3 replies to this topic

#1 Tracy69


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Posted 18 November 2011 - 08:17 AM

Hi, for weeks i have been having problems with my internet, I have no sound and it keeps closing out, then i sometimes get error report and other times nothing. I have done everything i can think of to fix this problem,,,and nothing helps. I can play media player and cds but i can not hear anything when i go online to watch a video or play games. I would really like to get some help. Thank you for your time.

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#2 zeyzey017


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Posted 18 November 2011 - 09:42 AM

im trying to help :D

For your Audio: Check your Device Manager if your Audio Driver is Installed, when the driver is install try to check weather your audio jack is connected properly

I Think you have a connection base on your statement that your watching video and playing games online

explore your mind

#3 triad_cowboy


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Posted 19 November 2011 - 09:05 PM

KNowing what the error report said would make this issue easier to fix.... :wacko: Along with browser and computer infor.

Based on what you have stated so far... I would start with a full system virus scan along with a scan for malware/adware and spyware.

#4 jhayz


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Posted 19 November 2011 - 10:37 PM

Use another browser. Reinstall current browsers. Make sure you have the updated versions of Java, Adobe/Adobe Flash for IE and other browsers.


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