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Android phone/mail hacked & computer compromised


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#1 ROGSR

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Posted 17 November 2011 - 07:56 PM

About a week ago I noticed that some how my email account, which is a hotmail/msn.com account that I have use with out issue for over twelve years, began sending mail to all of my contacts that I did not generate. I have had a strong password too, I access the account on both my (Sprint EVO HTC Android phone) and computers. I primarily use the web based mail account but also some times us MS Outlook. When I first noticed the unauthorized activity I changed my password. But to my surprise the same thing happened again and mail had been sent again to all of my contacts. I again changed my password and accessed email on phone and computer and restricted mail to my in box to only those in my contact list. Within a short time it happened again. This time I strongly suspected an issue with my phone as the weak link. I again changed my password, to a rather strong one and deleted the email completely from my phone. My computer began to respond differently than normal, when I started it up two days ago I was prompted to enter my wireless router's password; and did not do so, strongly suspect of this request, I rebooted in in safe mode. I ran a complete system scan with AVG 9.X and found nothing. I didn't think this was able to find what was going on, so I restarted in normal windows mode and went to a web based system scan, HouseCalls. This too was unable to find any issues. I than tried "HiJackthis" scan and was pointed to your site for interpretation of the scan. After reading info on your site I ran a Spybot-S&D. Than found the [b]"Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help" and have followed the instructions to this point. I am still unsure what has infected/affected my computer and have not reinstalled the email on my phone. I am unsure if I have fixed the issue prior to completing the "Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help".

I am attaching the scan reports to this post.

Thanks much in advance for your assistance,


Richard (ROGSR)

Attached Files



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#2 HelpBot

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Posted 22 November 2011 - 08:00 PM

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We need to see some information about what is happening in your machine. Please perform the following scan again:

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#3 HelpBot

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Posted 27 November 2011 - 08:05 PM

Hello again!

I haven't heard from you in 5 days. Therefore, I am going to assume that you no longer need our help, and close this topic.

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