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OK I've got the Privacy protect malware & no safe mode


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#1 LarsLind

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Posted 17 November 2011 - 05:50 PM

Hi Folks, Yes I've got the privacy protection Malware, currently running windows XP on a dell laptop and I cannot start up in the safe mode, no Internet start up or execution of any programs allowed. Looks like I can strip documents & information off but thats about it. Can anyone share my options to cure this problem?

Thanks in advance - L

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#2 boopme

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Posted 17 November 2011 - 09:39 PM

Hello LarsLind,I moved this to Am I Infected.

For the connection try these...

Please click Start > Run, type inetcpl.cpl in the runbox and press enter.
Click the Connections tab and click the LAN settings option.
Verify if "Use a proxy..." is checked, if so, UNcheck it and click OK/OK to exit.
Now check if the internet is working again.

OR

Go to Start ... Run and type in cmd
A dos Window will appear.
Type in the dos window: netsh winsock reset
Click on the enter key.

Reboot your system to complete the process..



Please follow our Removal Guide here Remove Privacy Protection (Uninstall Guide) .
After reading how the malware is misleading you ...
You will move to the Automated Removal Instructions

After you completed that, post your scan log here,let me know how things are.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.

Also the other tool log.. A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
Copy and paste the contents of that file in your next reply.

Edited by boopme, 17 November 2011 - 09:41 PM.

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