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Some Desktop Icons Dissappeared


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7 replies to this topic

#1 transceiver

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Posted 17 November 2011 - 01:31 PM

This morning I decided to create a new user account. There was only 1 account on the machine, with administrative priveledges. I created a 2nd account and also made it an administrator account. I then logged off the 1st account and into the new account, made a few simple changes to Internet Explorer (Toolbar and Explorer bar options), then logged back into the 1st account. When I did, I noticed half of the icons that were on the desktop were gone. There are spaces now between the ones that are still there (previously had about 30 of them on the desktop all arranged to the left, aligned to grid; now there are about 17 missing). I am using Windows Home 7 Premium, service pack 1.

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#2 Miguel Leiva-Gomez

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Posted 17 November 2011 - 02:05 PM

With this version of Windows, you shouldn't be having that problem. It's probably a virus that deletes certain icons on your desktop.
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#3 noknojon

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Posted 17 November 2011 - 03:27 PM

Hi -
First try a system restore using these directions System Restore - Windows 7 Forums.
This can take your system back prior to making the changes, and may fix the problem -

Regards -


#4 transceiver

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Posted 17 November 2011 - 03:33 PM

I would definitely try a System Restore but right now the only option is a restore point from AFTER the time of the incident. Which I'm also confused about. When this originally happened, I considered doing a system restore and saw there was a restore point from yesterday. I decided to do a little more research on the problem . . . couple of hours later, decided to go ahead with the system restore and saw there was only a restore point from AFTER the incident.


???

If anyone can shed some light on this, it would be greatly appreciated.

#5 Miguel Leiva-Gomez

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Posted 17 November 2011 - 04:11 PM

Hi -
First try a system restore using these directions System Restore - Windows 7 Forums.
This can take your system back prior to making the changes, and may fix the problem -

Regards -


Nice call! I forgot about Sys. Restore.

transceiver: You might really have a virus, if System Restore also pooped.

Edited by Miguel Leiva-Gomez, 17 November 2011 - 04:12 PM.

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#6 transceiver

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Posted 17 November 2011 - 04:29 PM

I'm pretty confident that it's not a virus . . . I do updates every day on AVG plus I manually updated and did a full scan right after this happened and there were no infections found.

#7 Miguel Leiva-Gomez

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Posted 17 November 2011 - 04:48 PM

I'm stumped... I've only heard of viruses doing something like this.
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#8 transceiver

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Posted 17 November 2011 - 07:07 PM

Actually, there are known issues, certainly with previous versions of Windows, involving this type of behavior (not related to any virus, malware, spyware, etc). And, at least 1 issue with Windows 7, where this type of thing happens and you can recover your lost icons by flusing and rebuilding the icon cache (located in %userprofile%\AppData\Local\IconCache.db) which simply involves deleting the IconCache.db file (or renaming it to IconCache.db.old) and then rebooting.

However I tried this and it did not work.

So I'm still looking for suggestions. I appreciate you guys' input thoough :-)




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