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High pc usage


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#1 tom718

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Posted 17 November 2011 - 01:29 PM

Hi, I am having a problem lately with my pc and was told to come here to resolve it. i seem to have gotten some scareware/adware recently which i thought i initially removed with a couple programs but i noticed my pc was working very hard and realized that PING.EXE was working up nearly 100% of the pc usage. i tried several more programs but it doesnt seem to detect the problem at all and i still have the issue. hoping someone can help an average pc user.

Edited by Orange Blossom, 17 November 2011 - 02:43 PM.
Moved from Windows 7 to AII. ~ OB


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#2 Miguel Leiva-Gomez

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Posted 17 November 2011 - 02:02 PM

Ping.exe shouldn't be running your computer unless you intentionally ran it from the command line. If you didn't run it, it's probably a malicious file. In the task manager, there's a field called the "Image Path Name" column. If it doesn't come from a system folder, it's probably a virus.
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#3 tom718

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Posted 17 November 2011 - 08:33 PM

i did a system restore and it seems to have resolved the issue thus far but now that i am trying to run firefox, it will not open at all whereas before it was working just fine. were files or settings corrupted?




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