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Need rootkit log analyzed to know which hidden files to remove


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2 replies to this topic

#1 BenRobertsFlorida

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Posted 17 November 2011 - 11:27 AM

I'm a complete novice in dealing with these problems. I have an empty desktop, programs and everything else is hidden but I know it is still there. I have been able to get into some things through the Panda security mini icon left on the bottom left of my screen. I was blocked when I tried to remove the previous Malwarebytes program in order to install the new Malwarebytes to run. I have now run RootRepeal and I don't know how to read the log showing hidden files and determine which ones need to be removed. I appreciate any help

Attached Files


Edited by CatByte, 17 November 2011 - 12:01 PM.
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#2 CatByte

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Posted 17 November 2011 - 12:02 PM

Please do the following:

Please download Unhide.exe to your desktop:
  • Double-click on the Unhide.exe icon on your desktop and allow the program to run.
  • This program will remove the hidden attributes from all the files on your system.
  • Note: If you had purposely hidden any files, then you will need to hide them again after this tool has run.

NEXT


Please download DDS from either of these links

LINK 1
LINK 2

and save it to your desktop.
  • Disable any script blocking protection
  • Double click dds to run the tool.
  • When done, two DDS.txt's will open.
  • Save both reports to your desktop.
---------------------------------------------------
Please include the contents of the following in your next reply:

DDS.txt
Attach.txt.


NEXT

Please download aswMBR to your desktop.
  • Double click the aswMBR.exe icon to run it
  • When asked if you want to download Avast's virus definitions please select Yes.
  • Click the Scan button to start the scan
  • On completion of the scan, click the save log button, save it to your desktop and post it in your next reply.

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#3 CatByte

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Posted 24 November 2011 - 08:56 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015





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