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Unsure What To Do


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#1 pdxjody

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Posted 31 January 2006 - 12:35 PM

My system was infected with spyware & I did all the scans suggested on this site & other security forums. My latest HJT log looks clean (haven't posted it on this website, but I will post it on the proper forum shortly) but my system is still running SLOOOOWWWW & I am having issues accessing email. Google toolbar is still grayed out on IE. I am getting sooo frustrated.
Any suggestions/help???

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#2 tg1911

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Posted 31 January 2006 - 01:07 PM

I suggest you post a HijackThis log for examination.
The HJT Team will take you through the fix, step by step.

You should not try to fix anything with HJT, unless you have been properly trained in it's use.
HJT is a tool used to locate "problems".
The removal of these "problems" is sometimes much more involved, than just having HJT fix it.
The improper use of HJT could also cause damage to your system.

You shouldn't make any changes to your system, until your log has been verified as clean.
Any changes you make, could skew the results of the HJT log.
If, after your log has been cleaned, your still having these problems, post them into the proper forum, and we'll take it from there.
It'll be easier to diagnose your problem, if we don't have to compete with the infection, you may have. :thumbsup:

Read How to post a HijackThis Log.
Please read, and follow, all directions carefully.

Then, run a log, and post it in the HJT forum, at this link. Do not, fix anything, yet.
A member, of the HJT Team, will help you out.
It may take a while to get a response, because the HJT Team are very busy. Please, be patient, these people are volunteers. They will help you out, as soon as possible.

NOTE:
Once you have made the post, please, DO NOT make another post in the HJT forum, until it has been responded to by a member of the HJT Team. The first thing they look for, when looking for logs to reply to, is 0 replies. If you make another post, there will be 1 reply. The team member, glancing over the replies, might assume someone is already helping you out, and will not respond. So, just make your post, and let it sit there, until a team member responds. This way you will be taken care of, in the most timely manner.
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#3 pdxjody

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Posted 31 January 2006 - 01:13 PM

Thanks for quick response. I have posted my log on the HJT forum. Just waiting for expert opinion now on next steps....




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