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Screwed up...ran combofix


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2 replies to this topic

#1 overmyskis

overmyskis

  • Members
  • 1 posts
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  • Local time:12:25 AM

Posted 16 November 2011 - 06:23 PM

Hello all, new to this forum but internet searches on my recent problems kept bringing me back to answers here....soooo, i recently got a bad virus and like always, I attempted to fix myself. At first, i couldn't even open in Safe Mode..eventually i figured that out...fast forward, came across Combofix and with limited info, ran it. My desktop icons are back and MOST importantly my pictures of my toddler girl are back (most feared losing those as i haven't backed up yet)...anyway, most of my programs say 'empty' and my itunes and whole library are gone. I am sure there is much more 'hidden' (hopefully)...i figured i would stop while I am ahead and ask for help from people who apparently know what they are doing...so i come to you, hat in hand, asking for help getting me back to where I was a week ago...i will post Combofix log below...Thank you so much for any help provided..

ComboFix 11-11-16.01 - Administrator 11/16/2011 17:30:54.1.2 - x86 NETWORK
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1014.670 [GMT -5:00]
Running from: C:\Documents and Settings\Administrator\My Documents\ComboFix.exe
AV: Norton AntiVirus *Enabled/Outdated* {E10A9785-9598-4754-B552-92431C1C35F8}


((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))


C:\Documents and Settings\All Users\Application Data\6DSS92c31Apgjk.exe
C:\Documents and Settings\All Users\Application Data\TEMP
C:\Documents and Settings\All Users\Application Data\TEMP\A8ADE5D8.TMP
C:\Documents and Settings\All Users\Application Data\TEMP\DFC5A2B2.TMP
C:\PROGRA~1\COMMON~1\{304B0~1
C:\Program Files\AskSearch\bin\DefaultSearch.dll
C:\Program Files\StartNow Toolbar
C:\Program Files\StartNow Toolbar\Resources\images\engine_images.png
C:\Program Files\StartNow Toolbar\Resources\images\engine_maps.png
C:\Program Files\StartNow Toolbar\Resources\images\engine_news.png
C:\Program Files\StartNow Toolbar\Resources\images\engine_videos.png
C:\Program Files\StartNow Toolbar\Resources\images\engine_web.png
C:\Program Files\StartNow Toolbar\Resources\images\icon_amazon.png
C:\Program Files\StartNow Toolbar\Resources\images\icon_ebay.png
C:\Program Files\StartNow Toolbar\Resources\images\icon_facebook.png
C:\Program Files\StartNow Toolbar\Resources\images\icon_games.png
C:\Program Files\StartNow Toolbar\Resources\images\icon_msn.png
C:\Program Files\StartNow Toolbar\Resources\images\icon_shopping.png
C:\Program Files\StartNow Toolbar\Resources\images\icon_travel.png
C:\Program Files\StartNow Toolbar\Resources\images\icon_twitter.png
C:\Program Files\StartNow Toolbar\Resources\images\startnow_logo.png
C:\Program Files\StartNow Toolbar\Resources\installer.xml
C:\Program Files\StartNow Toolbar\Resources\protect\index.html
C:\Program Files\StartNow Toolbar\Resources\protect\NotIE6.css
C:\Program Files\StartNow Toolbar\Resources\protect\OnlyIE6.css
C:\Program Files\StartNow Toolbar\Resources\protect\SearchProtectIcon.png
C:\Program Files\StartNow Toolbar\Resources\protect\window.css
C:\Program Files\StartNow Toolbar\Resources\protect\window.js
C:\Program Files\StartNow Toolbar\Resources\reactivate\index.html
C:\Program Files\StartNow Toolbar\Resources\reactivate\LeftImage.png
C:\Program Files\StartNow Toolbar\Resources\reactivate\NotIE6.css
C:\Program Files\StartNow Toolbar\Resources\reactivate\OnlyIE6.css
C:\Program Files\StartNow Toolbar\Resources\reactivate\window.css
C:\Program Files\StartNow Toolbar\Resources\reactivate\window.js
C:\Program Files\StartNow Toolbar\Resources\skin\chevron_button.png
C:\Program Files\StartNow Toolbar\Resources\skin\searchbox_button_hover.png
C:\Program Files\StartNow Toolbar\Resources\skin\searchbox_button_normal.png
C:\Program Files\StartNow Toolbar\Resources\skin\searchbox_dropdown_button_normal.png
C:\Program Files\StartNow Toolbar\Resources\skin\searchbox_input_background.png
C:\Program Files\StartNow Toolbar\Resources\skin\searchbox_input_left.png
C:\Program Files\StartNow Toolbar\Resources\skin\searchbox_input_middle.png
C:\Program Files\StartNow Toolbar\Resources\skin\separator.png
C:\Program Files\StartNow Toolbar\Resources\skin\splitter.png
C:\Program Files\StartNow Toolbar\Resources\skin\toolbarbutton_ff_hover_c.png
C:\Program Files\StartNow Toolbar\Resources\skin\toolbarbutton_ie_hover_c.png
C:\Program Files\StartNow Toolbar\Resources\skin\toolbarbutton_ie_hover_l.png
C:\Program Files\StartNow Toolbar\Resources\skin\toolbarbutton_ie_hover_r.png
C:\Program Files\StartNow Toolbar\Resources\skin\toolbarbutton_ie_normal_c.png
C:\Program Files\StartNow Toolbar\Resources\skin\toolbarbutton_ie_normal_l.png
C:\Program Files\StartNow Toolbar\Resources\skin\toolbarbutton_ie_normal_r.png
C:\Program Files\StartNow Toolbar\Resources\toolbar.xml
C:\Program Files\StartNow Toolbar\StartNowToolbarUninstall.exe
C:\Program Files\StartNow Toolbar\ToOLbar32.dll
C:\Program Files\StartNow Toolbar\ToolbarUpdaterService.exe
C:\Program Files\StartNow Toolbar\uninstall.dat
C:\temp\0b9
C:\temp\0b9\tmpTF.log
C:\temp\iee
C:\temp\iee\tmpZTF.log
C:\WINDOWS\CSC\d6
C:\WINDOWS\dasetup.log
C:\WINDOWS\Fonts\acrsec.fon
C:\WINDOWS\kb913800.exe
C:\WINDOWS\system32\C1
C:\WINDOWS\system32\cache329
C:\WINDOWS\system32\cache329\B_329_0_0_106800.htm
C:\WINDOWS\system32\cache329\B_329_0_0_107400.htm
C:\WINDOWS\system32\cache329\B_329_1_0_449200.gif
C:\WINDOWS\system32\cache329\B_329_1_0_454300.gif
C:\WINDOWS\system32\cache329\B_329_2_0_105300.htm
C:\WINDOWS\system32\cache329\B_329_2_0_106800.htm
C:\WINDOWS\system32\cache329\B_329_2_0_107400.htm
C:\WINDOWS\system32\cache329\B_329_3_0_106800.htm
C:\WINDOWS\system32\cache329\B_329_3_0_107400.htm
C:\WINDOWS\system32\cache329\t_B_329_0_0_106800.htm
C:\WINDOWS\system32\cache329\t_B_329_0_0_107400.htm
C:\WINDOWS\system32\cache329\t_B_329_2_0_105300.htm
C:\WINDOWS\system32\cache329\t_B_329_2_0_106800.htm
C:\WINDOWS\system32\cache329\t_B_329_2_0_107400.htm
C:\WINDOWS\system32\cache329\t_B_329_3_0_106800.htm
C:\WINDOWS\system32\cache329\t_B_329_3_0_107400.htm
C:\WINDOWS\system32\f10WtR
C:\WINDOWS\system32\nmllm.bak2
C:\WINDOWS\system32\nmllm.ini
C:\WINDOWS\system32\nmllm.ini2
C:\WINDOWS\system32\nmllm.tmp
C:\WINDOWS\system32\onnmp.bak1
C:\WINDOWS\system32\onnmp.ini
C:\WINDOWS\system32\rttss.bak1
C:\WINDOWS\system32\rttss.ini
C:\WINDOWS\system32\sttss.bak1
C:\WINDOWS\system32\sttss.ini
C:\WINDOWS\system32\vycdd.bak1
C:\WINDOWS\system32\vycdd.ini
C:\WINDOWS\system32\win


((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_Updater_Service_for_StartNow_Toolbar
-------\Legacy_Updater_Service_for_StartNow_Toolbar
-------\Service_Updater Service for StartNow Toolbar
-------\Service_Updater Service for StartNow Toolbar


((((((((((((((((((((((((( Files Created from 2011-10-16 to 2011-11-16 )))))))))))))))))))))))))))))))


2011-11-16 00:02:42 . 2011-11-16 00:02:47 -------- d-----w- C:\Program Files\Malwarebytes' Anti-Malware
2011-11-16 00:02:42 . 2011-08-31 22:00:50 22216 ----a-w- C:\WINDOWS\system32\drivers\mbam.sys
2011-11-15 23:53:50 . 2011-11-15 23:53:50 -------- d-----w- C:\Documents and Settings\Administrator\Application Data\Systweak
2011-11-15 23:50:35 . 2011-11-15 23:50:35 -------- d-----w- C:\Documents and Settings\Administrator\Local Settings\Application Data\BVRP Software
2011-11-13 15:03:01 . 2011-11-13 15:03:15 -------- d-----w- C:\Documents and Settings\Administrator\Local Settings\Application Data\Adobe
2011-11-06 23:16:08 . 2011-11-06 23:16:08 528456 ----a-w- C:\WINDOWS\system32\PerfStringBackup.TMP
2011-11-05 04:41:54 . 2011-10-25 17:38:08 767952 ---ha-w- C:\WINDOWS\BDTSupport.dll1102.old
2011-11-05 04:41:54 . 2011-01-07 18:54:04 767952 ---ha-w- C:\WINDOWS\BDTSupport.dll1110.old
2011-11-05 04:41:53 . 2011-10-25 17:38:20 149456 ---ha-w- C:\WINDOWS\SGDetectionTool.dll1102.old
2011-11-05 04:41:53 . 2011-10-25 17:38:18 2291664 ---ha-w- C:\WINDOWS\PCTBDCore.dll1102.old
2011-11-05 04:41:53 . 2011-01-07 18:54:18 149456 ---ha-w- C:\WINDOWS\SGDetectionTool.dll1110.old
2011-11-05 04:41:53 . 2011-01-07 18:54:14 2000848 ---ha-w- C:\WINDOWS\PCTBDCore.dll1110.old
2011-11-05 04:39:20 . 2011-11-05 04:39:20 -------- d--h--w- C:\Program Files\PC Tools
2011-11-05 04:35:36 . 2011-10-28 15:02:54 185560 ---ha-w- C:\WINDOWS\system32\drivers\PCTSD.sys
2011-11-05 04:19:59 . 2006-05-25 18:52:46 162304 ---ha-w- C:\WINDOWS\system32\ztvunrar36.dll
2011-11-05 04:19:59 . 2005-08-26 04:50:00 77312 ---ha-w- C:\WINDOWS\system32\ztvunace26.dll
2011-11-05 04:19:58 . 2006-06-19 16:01:38 69632 ---ha-w- C:\WINDOWS\system32\ztvcabinet.dll
2011-11-05 04:19:58 . 2003-02-02 23:06:02 153088 ---ha-w- C:\WINDOWS\system32\unrar3.dll
2011-11-05 04:19:58 . 2002-03-06 04:00:00 75264 ---ha-w- C:\WINDOWS\system32\unacev2.dll
2011-11-05 04:19:44 . 2011-11-05 04:19:44 -------- d--h--w- C:\Documents and Settings\All Users\Application Data\Simply Super Software
2011-11-05 04:15:13 . 2011-09-30 19:37:26 17280 ---ha-w- C:\WINDOWS\system32\roboot.exe
2011-11-05 04:15:11 . 2011-11-05 04:18:14 -------- d--h--w- C:\Program Files\YTDSETUP
2011-11-05 04:15:05 . 2011-11-05 04:15:12 -------- d--h--w- C:\Program Files\RegClean Pro
.


(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))



((((((((((((((((((((((((((((((((((((((((((((( AWF ))))))))))))))))))))))))))))))))))))))))))))))))))))))))))


((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))


*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"updateMgr"="C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [2006-03-30 20:45:08 313472]
"ComcastAntispyClient"="C:\Program Files\comcasttb\ComcastSpywareScan\ComcastAntispy.exe" [2009-08-19 17:25:52 1589208]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"eTrustPPAP"="C:\Program Files\CA\eTrust Internet Security Suite\eTrust PestPatrol Anti-Spyware\PPActiveDetection.exe" [N/A]
"SunJavaUpdateSched"="C:\Program Files\Java\jre6\bin\jusched.exe" [2009-02-06 15:28:46 136600]
"DLCCCATS"="C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCCtime.dll" [2005-06-07 12:38:10 69632]
"dlccmon.exe"="C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe" [2005-07-22 13:03:00 425984]
"AppleSyncNotifier"="C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2011-04-20 16:48:18 58656]
"ddoctorv2"="C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" [2008-04-24 17:25:22 202560]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2010-11-29 22:38:18 421888]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2011-06-07 21:51:12 421160]
"StartNowToolbarHelper"="C:\Program Files\StartNow Toolbar\ToolbarHelper.exe" [N/A]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-10 11:00:00 15360]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MSIServer]
@="Service"

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^GetRight - Tray Icon.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\GetRight - Tray Icon.lnk
backup=C:\WINDOWS\pss\GetRight - Tray Icon.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^OpenMG Jukebox Startup.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\OpenMG Jukebox Startup.lnk
backup=C:\WINDOWS\pss\OpenMG Jukebox Startup.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BitTorrent]
C:\Program Files\BitTorrent\bittorrent.exe [N/A]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Creative Detector]
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe [N/A]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
2004-08-10 11:00:00 15360 ----a-w- C:\WINDOWS\system32\ctfmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CTSysVol]
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe [N/A]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupport]
C:\Program Files\Dell Support\DSAgnt.exe [N/A]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DIGStream]
C:\Program Files\DIGStream\digstream.exe [N/A]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\dla]
C:\WINDOWS\system32\dla\tfswctrl.exe [N/A]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\dlccmon.exe]
2005-07-22 13:03:00 425984 ---ha-w- C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DVDLauncher]
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe [N/A]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ehTray]
C:\WINDOWS\ehome\ehtray.exe [N/A]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\igfxhkcmd]
C:\WINDOWS\system32\hkcmd.exe [N/A]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\igfxpers]
C:\WINDOWS\system32\igfxpers.exe [N/A]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\igfxtray]
C:\WINDOWS\system32\igfxtray.exe [N/A]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IntelMeM]
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe [N/A]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM Startup]
c:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe [N/A]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSScheduler]
2004-06-16 10:03:04 81920 -c-ha-w- C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2011-06-07 21:51:12 421160 ---ha-w- C:\Program Files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MBMon]
2005-05-19 16:54:00 1345520 -c-ha-w- C:\WINDOWS\system32\CTMBHA.DLL

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSKDetectorExe]
C:\Program Files\McAfee\SpamKiller\MSKDetct.exe [N/A]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
C:\Program Files\Messenger\msmsgs.exe [N/A]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\OmgStartup]
C:\Program Files\Common Files\Sony Shared\OpenMG\OmgStartup.exe [N/A]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\pccguide.exe]
C:\Program Files\Trend Micro\Internet Security 2006\pccguide.exe [N/A]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2010-11-29 22:38:18 421888 ---ha-w- C:\Program Files\QuickTime\QTTask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RealTray]
C:\Program Files\Real\RealPlayer\RealPlay.exe [N/A]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SetDefaultMIDI]
2004-12-23 00:40:02 24576 -c-ha-w- C:\WINDOWS\MIDIDEF.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SsAAD.exe]
C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe [N/A]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe [N/A]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe [N/A]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdReg]
C:\WINDOWS\UpdReg.EXE [N/A]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\VoiceCenter]
C:\Program Files\Creative\VoiceCenter\AndreaVC.exe [N/A]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"tmproxy"=2 (0x2)
"TmPfw"=2 (0x2)
"Tmntsrv"=2 (0x2)
"SPTISRV"=3 (0x3)
"PcCtlCom"=2 (0x2)
"PACSPTISVR"=3 (0x3)
"ose"=3 (0x3)
"NetSvc"=3 (0x3)
"MSCSPTISRV"=3 (0x3)
"MDM"=2 (0x2)
"iPodService"=3 (0x3)
"IDriverT"=3 (0x3)
"dlcc_device"=3 (0x3)
"Creative Service for CDROM Access"=2 (0x2)
"Creative Labs Licensing Service"=3 (0x3)

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
"FirewallOverride"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
"DisableNotifications"= 1 (0x1)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"=
"C:\\Program Files\\LimeWire\\LimeWire.exe"=
"C:\\Program Files\\Java\\jre6\\bin\\javaw.exe"=
"C:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"C:\\Program Files\\iTunes\\iTunes.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"14982:TCP"= 14982:TCP:BitComet 14982 TCP
"14982:UDP"= 14982:UDP:BitComet 14982 UDP

R2 AntiSpywareService;Comcast AntiSpyware;C:\Program Files\comcasttb\ComcastSpywareScan\ComcastAntiSpyService.exe [6/17/2009 12:49:44 PM 616408]
S2 gupdate;Google Update Service (gupdate);C:\Program Files\Google\Update\GoogleUpdate.exe [10/17/2011 3:18:46 PM 136176]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files\Google\Update\GoogleUpdate.exe [10/17/2011 3:18:46 PM 136176]

--- Other Services/Drivers In Memory ---

*NewlyCreated* - WUAUSERV
*Deregistered* - eeCtrl

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{361ac05d-0e0d-11da-9aa9-806d6172696f}]
\Shell\AutoRun\command - E:\setup.exe

Contents of the 'Scheduled Tasks' folder

2011-11-08 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe [2011-06-01 21:57:16 . 2011-06-01 21:57:16]

2011-11-16 C:\WINDOWS\Tasks\GoogleUpdateTaskMachineCore.job
- C:\Program Files\Google\Update\GoogleUpdate.exe [2011-10-17 20:18:46 . 2011-10-17 20:18:36]

2011-11-08 C:\WINDOWS\Tasks\GoogleUpdateTaskMachineUA.job
- C:\Program Files\Google\Update\GoogleUpdate.exe [2011-10-17 20:18:46 . 2011-10-17 20:18:36]

2011-11-16 C:\WINDOWS\Tasks\GoogleUpdateTaskUserS-1-5-21-1329681920-2049309830-3436226166-1006Core.job
- C:\Documents and Settings\Austin\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2009-04-26 23:24:11 . 2009-04-26 23:24:09]

2011-11-16 C:\WINDOWS\Tasks\GoogleUpdateTaskUserS-1-5-21-1329681920-2049309830-3436226166-1006UA.job
- C:\Documents and Settings\Austin\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2009-04-26 23:24:11 . 2009-04-26 23:24:09]

2011-11-08 C:\WINDOWS\Tasks\RegClean Pro_DEFAULT.job
- C:\Program Files\RegClean Pro\RegCleanPro.exe [2011-11-05 04:15:06 . 2011-09-30 19:37:24]

2011-11-05 C:\WINDOWS\Tasks\RegClean Pro_UPDATES.job
- C:\Program Files\RegClean Pro\RegCleanPro.exe [2011-11-05 04:15:06 . 2011-09-30 19:37:24]


------- Supplementary Scan -------

uStart Page = hxxp://www.yahoo.com/
uInternet Connection Wizard,ShellNext = hxxp://www.dell.com/download/
uInternet Settings,ProxyOverride = <local>
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://toolbar.ask.com/toolbarv/askRedirect?o=13116&gct=&gc=1&q=%s
IE: Add to Google Photos Screensa&ver - C:\WINDOWS\system32\GPhotos.scr/200
IE: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
IE: E&xport to Microsoft Excel - C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
IE: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
Trusted Zone: turbotax.com
TCP: DhcpNameServer = 192.168.0.1
DPF: {E cellSpacing=5 cellPadding=3 width=400}

- - - - ORPHANS REMOVED - - - -

URLSearchHooks-{C94E154B-1459-4A47-966B-4B843BEFC7DB} - (no file)
AddRemove-HijackThis - C:\DOCUME~1\Austin\LOCALS~1\Temp\Temporary Directory 1 for hijackthis[1].zip\HijackThis.exe
AddRemove-StartNow Toolbar - C:\Program Files\StartNow Toolbar\StartNowToolbarUninstall.exe
AddRemove-WebCyberCoach_wtrb - C:\Program Files\WebCyberCoach\b_Dell\WCC_Wipe.exe WebCyberCoach ext\wtrb
AddRemove-{5B35C417-2649-11D6-83D1-0050FC01225C} - C:\Program Files\InstallShield Installation Information\{5B35C417-2649-11D6-83D1-0050FC01225C}\setup.exe

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#2 HelpBot

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Posted 21 November 2011 - 06:25 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

Posted Image In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/428192 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

***************************************************

Posted Image If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#3 HelpBot

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Posted 26 November 2011 - 06:30 PM

Hello again!

I haven't heard from you in 5 days. Therefore, I am going to assume that you no longer need our help, and close this topic.

If you do still need help, please send a Private Message to any Moderator within the next five days. Be sure to include a link to your topic in your Private Message.

Thank you for using Bleeping Computer, and have a great day!




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