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wireless printer & laptop not connecting since changing ISP provider


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#1 blue100

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Posted 16 November 2011 - 04:35 PM

I bought a Kodak wireless printer recently and it was working perfectly until I changed wifi/broadband provider. I input the new password into the printer and it says that it has set up properly. Laptop is working fine with new wifi also. But when I try to print, laptop tells me that printer isn't connected. It works with USB cable but that's not what I need. I have also removed the printer and reinstalled to no effect. Any suggestions?

Thanks.

Blue100

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#2 booterbotter

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Posted 16 November 2011 - 05:21 PM

Hi,

As you have changed the access point (router) of the printer to your computer, you will need to set up the printer wireless again.
It would help us a lot if you can provide the make and model of your computer and also the model of your kodak wireless printer.

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#3 blue100

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Posted 16 November 2011 - 05:36 PM

Hi,

The printer is a Kodak ESP 5250 and the laptop is a Dell Inspiron N5110. I did set up the printer again, but it didn't work.

Many thanks.

Niamh

#4 booterbotter

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Posted 17 November 2011 - 07:10 AM

How did you reinstall the printer? Do you see any option to install it wireless or as a usb?
Also, have you tried uninstalling first the printer then reinstall it wireless just like the same way you did before?
I am checking kodak's website support and it does state there that on their start here guide it explains it, unfortunately I cannot
find any start here guide that is available online.

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#5 blue100

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Posted 17 November 2011 - 04:07 PM

Hi,

I uninstalled and then input the disk and followed the standard installation instructions. Yes, there was an option to select wireless and when I did it tells me there is no connection.

Thanks.

Niamh

#6 booterbotter

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Posted 18 November 2011 - 12:11 PM

It seems that the printer is still setup with your old router OR it is not picking up your new router. Check the wireless setup guide from their website.
Here is the link.

Edited by booterbotter , 18 November 2011 - 12:12 PM.

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#7 blue100

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Posted 03 December 2011 - 11:03 AM

Thanks, got sorted via Kodak online help centre.




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