My girlfriend's computer, running Windows Vista, was recently infected with the AV Security 2012 malware. I ran AVG Free(with latest updates), Spybot S-D(latest), MalwareBytes Free(latest), and ComboFix. Apparently, one of these programs targeted consrv, and possibly other vital components, as infected and deleted them.
Now, the computer boots to a blue screen with a "Stop: c0000135 consrv not found" error. I guess I have several questions:
1) My girlfriend has been through several moves recently and it's an old computer, so I doubt she has the boot disk. Can I fix this problem without one? Or is there somewhere that is free and legal to download one?
2) I have no idea whether or not I fully rid her computer of the malware. I thought it was similar to the SpySheriff family of malware, but this one is much more devious apparently.
3) Is it safe for me to be transferring files back and forth from my computer to hers? I don't want both of our computers to be infected.
Thanks in advance for your time and trouble.
ETA: The computer will not run in Safe mode either. And I am not sure how to run these logs if it won't boot to the desktop.
Edited by Tedium, 16 November 2011 - 11:17 AM.