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Microsoft Automatic Updates


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#1 bloodaxe

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Posted 31 January 2006 - 04:30 AM

My machine is six months old and, as far as I am aware I have never received software updates.
I have spent hours taking, (and paying for) DELL support which has proved fruitless. Microsoft wont help as they say it is the suppliers problem. The error message says XP(KB898461)failed. In the past while attempting to work through it with Microsoft on line instruction I got the error message 0x800CCC0F. Is this any help? Do I need to be troubled about the updates. I got the machine from DELL and I got the impression that the help was reading instructions from a screen.

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#2 franktiii

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Posted 31 January 2006 - 12:52 PM

The 0x800CCC0F error message refers to a lost or blocked connection.

How are you connecting to the Internet? Do you have this problem at other sites or with your e-mail? If so the problem may be in your Internet connection settings.

The other possibility is firewall related, if so it might have been accidently set to block the site.

I realize that these are simplistic suggestions and surely Dell suggested them, but maybe not.

#3 bloodaxe

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Posted 01 February 2006 - 04:03 AM

Hello Franktiii, Thanks for the response.
Everything else works fine. I have tried disabliing the firewall with no improvement.
I use IE to connect to the internet and dont have any password complications as the machine can only be used by me. It beats me (and Dell)

#4 acklan

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Posted 01 February 2006 - 04:26 AM

In this article from MS it suggesses that it could be a firmware issue with a router. Does your router appear in the ones describe in the article? If you have a router have you attempted to download a firmware update?

http://support.microsoft.com/default.aspx?...kb;en-us;813514
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#5 bloodaxe

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Posted 01 February 2006 - 05:11 AM

Thanks for the help. Dell have got back to me and we have managed to get Microsoft updates manually. Hooray!

#6 acklan

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Posted 01 February 2006 - 05:13 AM

Excellent. May be with the updates it will work correctly now. Good luck.
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