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Google Redirect and one BSOD


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41 replies to this topic

#1 Adam Cook

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Posted 15 November 2011 - 10:11 AM

Had some problems with redirects couldn't run task manager so I and ran MBAM, removed Exploit.Drop.Gen, Rogue.FakeAlert, Trojan.FakeAlert, Exploit.Drop.Gen, Rogue.FakeAlert, Rouge.PrivacyProtection, Trojan.FqakeAlert, Rogue,FakeAlert, PUM.Hijack.TaskManager. Had a BSOD telling me "Your computer crashed, you may have a virus, run chkdsk..." Had a problem with fwdrvv.sys, deleted it and reinstalled Kerio. Tried to run GMER to post here and got an error on "...uxtdrpog.sys cannot create a stable subkey..." So on GMER everything was grayed out but services, registry, files. Ran services and registry. Attaching as ark.txt Ran DDS ok. Any help is appreciated.

Thanks,
Adam

DDS Log:

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_24
Run by adam at 8:36:47 on 2011-11-15
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1015.535 [GMT -6:00]
.
AV: 3.0 *Disabled/Outdated* {E5E70D32-0101-4F12-8FB0-D96ACA4F34C0}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\basfipm.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Kerio\persfw.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell\QuickSet\Quickset.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Wallpaper Calendar\WallCal3.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = about:blank
uWindow Title = Windows Internet Explorer provided by Comcast
mStart Page = hxxp://www.comcast.net/
mWindow Title = Windows Internet Explorer provided by Comcast
uInternet Connection Wizard,ShellNext = hxxp://www.dell.com/
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [Wall32] c:\documents and settings\adam\desktop\wall32\WALL32.EXE
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [Dell QuickSet] c:\program files\dell\quickset\Quickset.exe
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [QuickTime Task] "c:\program files\quicktime alternative\qttask.exe" -atboottime
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [BrStsMon00] c:\program files\browny02\brother\BrStMonW.exe /AUTORUN
dRunOnce: [RunNarrator] Narrator.exe
StartupFolder: c:\docume~1\adam\startm~1\programs\startup\wallpa~1.lnk - c:\program files\wallpaper calendar\WallCal3.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
uPolicies-explorer: NoSMHelp = 01000000
uPolicies-explorer: NoLogoff = 01000000
uPolicies-explorer: NoActiveDesktop = 01000000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
LSP: mswsock.dll
DPF: {33564D57-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
TCP: DhcpNameServer = 192.168.11.1
TCP: Interfaces\{BAB0E870-F22E-4CB0-8AE1-0FB2726BE8D0} : DhcpNameServer = 192.168.11.1
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\adam\application data\mozilla\firefox\profiles\s1lutqnk.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: keyword.URL - hxxp://www.google.com/search?ie=UTF-8&oe=UTF-8&sourceid=navclient&gfns=1&q=
FF - prefs.js: network.proxy.http - 218.29.234.50
FF - prefs.js: network.proxy.http_port - 3128
FF - prefs.js: network.proxy.type - 0
FF - component: c:\documents and settings\adam\application data\mozilla\firefox\profiles\s1lutqnk.default\extensions\piclens@cooliris.com\components\cooliris.dll
FF - plugin: c:\documents and settings\adam\application data\mozilla\firefox\profiles\s1lutqnk.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\plugins\npqscan.dll
FF - plugin: c:\documents and settings\adam\application data\mozilla\firefox\profiles\s1lutqnk.default\extensions\piclens@cooliris.com\plugins\npcoolirisplugin.dll
FF - plugin: c:\documents and settings\adam\local settings\application data\google\update\1.3.21.65\npGoogleUpdate3.dll
FF - plugin: c:\program files\firefox\plugins\npFoxitReaderPlugin.dll
FF - plugin: c:\program files\google\update\1.2.141.5\npGoogleOneClick7.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\vlc\npvlc.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - c:\program files\firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
FF - Ext: Image Zoom: {1A2D0EC4-75F5-4c91-89C4-3656F6E44B68} - %profile%\extensions\{1A2D0EC4-75F5-4c91-89C4-3656F6E44B68}
FF - Ext: Permit Cookies: {87F33C12-9641-45e5-AAF5-6215F89AF01B} - %profile%\extensions\{87F33C12-9641-45e5-AAF5-6215F89AF01B}
FF - Ext: Cooliris: piclens@cooliris.com - %profile%\extensions\piclens@cooliris.com
FF - Ext: DownThemAll!: {DDC359D1-844A-42a7-9AA1-88A850A938A8} - %profile%\extensions\{DDC359D1-844A-42a7-9AA1-88A850A938A8}
FF - Ext: TinEye Reverse Image Search: tineye@ideeinc.com - %profile%\extensions\tineye@ideeinc.com
FF - Ext: Flagfox: {1018e4d6-728f-4b20-ad56-37578a4de76b} - %profile%\extensions\{1018e4d6-728f-4b20-ad56-37578a4de76b}
FF - Ext: Textarea Cache: {578e7caa-210f-4967-a0d3-88fe5b59a39f} - %profile%\extensions\{578e7caa-210f-4967-a0d3-88fe5b59a39f}
FF - Ext: EPUBReader: {5384767E-00D9-40E9-B72F-9CC39D655D6F} - %profile%\extensions\{5384767E-00D9-40E9-B72F-9CC39D655D6F}
FF - Ext: BitDefender QuickScan: {e001c731-5e37-4538-a5cb-8168736a2360} - %profile%\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}
.
============= SERVICES / DRIVERS ===============
.
R1 epfwtdir;epfwtdir;c:\windows\system32\drivers\epfwtdir.sys [2008-2-20 35168]
R1 fwdrv;Kerio Personal Firewall Driver;c:\windows\system32\drivers\FWDRV.SYS [2011-11-15 102912]
R1 vcdrom;Virtual CD-ROM Device Driver;c:\program files\virtualcd\VCdRom.sys [2008-6-25 8576]
R2 ekrn;Eset Service;c:\program files\eset\eset nod32 antivirus\ekrn.exe [2009-10-7 472320]
R3 GTIPCI21;GTIPCI21;c:\windows\system32\drivers\gtipci21.sys [2008-6-25 87936]
R4 hitmanpro35;Hitman Pro 3.5 Support Driver;c:\windows\system32\drivers\hitmanpro35.sys [2011-11-15 23624]
S2 NOD32FiXTemDono;Eset Nod32 Boot;c:\windows\system32\regedt32.exe [2004-8-11 3584]
S3 BrYNSvc;BrYNSvc;c:\program files\browny02\BrYNSvc.exe [2011-10-20 245760]
S4 ExpressAccountsService;Express Accounts;c:\program files\nch software\expressaccounts\expressaccounts.exe [2010-3-20 2064388]
S4 gupdate1c99770511e5626;Google Update Service (gupdate1c99770511e5626);c:\program files\google\update\GoogleUpdate.exe [2009-2-25 133104]
.
=============== Created Last 30 ================
.
2011-11-15 14:33:32 23624 ----a-w- c:\windows\system32\drivers\hitmanpro35.sys
2011-11-15 14:31:30 -------- d-----w- c:\documents and settings\all users\application data\Hitman Pro
2011-11-15 14:07:06 102912 ------w- c:\windows\system32\drivers\FWDRV.SYS
2011-11-15 13:48:01 -------- d-----w- c:\documents and settings\adam\application data\QuickScan
2011-11-15 12:47:14 -------- d-----w- c:\documents and settings\adam\application data\Malwarebytes
2011-11-15 12:47:07 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-11-15 12:47:06 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2011-11-15 12:47:03 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-10-20 16:51:48 -------- d-----w- C:\Brother
2011-10-20 16:51:46 -------- d-----w- c:\program files\Browny02
2011-10-20 16:51:45 45056 ----a-w- c:\windows\system32\BRTCPCON.DLL
2011-10-20 16:51:43 77824 ----a-w- c:\windows\system32\BRLMW03A.DLL
2011-10-20 16:51:40 73728 ------w- c:\windows\system32\BrDctF2.dll
2011-10-20 16:51:40 5120 ------w- c:\windows\system32\BrDctF2L.dll
2011-10-20 16:51:40 2560 ------w- c:\windows\system32\BrDctF2S.dll
2011-10-20 16:51:40 217088 ------w- c:\windows\system32\NSSearch.dll
2011-10-20 16:41:47 -------- d-----w- c:\documents and settings\all users\application data\Brother
2011-10-18 11:30:18 -------- d-----w- c:\documents and settings\adam\application data\J River
2011-10-16 16:52:33 -------- d-----w- c:\documents and settings\adam\application data\WindSolutions
2011-10-16 16:52:31 -------- d-----w- c:\documents and settings\all users\application data\WindSolutions
.
==================== Find3M ====================
.
2011-10-20 16:42:10 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-10-15 01:17:54 76 ----a-w- c:\windows\system32\aaisolv.dll
.
============= FINISH: 8:43:04.93 ===============

Attached File  attach.txt   8.54KB   0 downloads
Attached File  ark.txt   460bytes   1 downloads

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#2 myrti

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Posted 20 November 2011 - 09:15 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.
If you are unable to create a log because your computer cannot start up successfully please provide detailed information about the Windows version you are using: What we in particular need to know is version, edition and if it is a 32bit or a 64bit system. [/b]
If you are unsure about any of these caracteristics, just let us know and we'll help you figuring it out. Please also tell us if you have your Windows CD/DVD handy.


Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
We need to create an OTL Report
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • In the custom scan box paste the following:
    msconfig
    safebootminimal
    activex
    drivers32
    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    explorer.exe
    winlogon.exe
    wininit.exe
    hlp.dat
    /md5stop
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt<--Will be minimized

In the upper right hand corner of the topic you will see a button called Watch Topic.I suggest you click it and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#3 Adam Cook

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Posted 20 November 2011 - 09:45 AM

Hi,

I'm still having redirects, and probably other problems but I try not to use the computer. For example clicking on a google link to avira antivirus takes me to http://compare.us.com/search/Antivirus/

I downloaded otl and tried to run it but it failed on startup and microsoft gave me this info

Error Signaure
AppName: otl.exe AppVer: 3.2.31.0 ModName: kernel32.dll
ModVer: 5.1.2600.5512 Offset: 00012aeb

and a text file that I will attach below. The DDS and partial GMER logs should still be fairly current because I've only had the computer up for maybe 20 minutes since then.

Let me know what else I can do/tell you.

Thanks,
Adam

Attached File  error file.txt   14.65KB   0 downloads

#4 myrti

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Posted 20 November 2011 - 09:54 AM

hi,

ok, could you please rnu TDSSKiller instead:
  • Download TDSSKiller and save it to your Desktop.
  • Extract its contents to your desktop and make sure TDSSKiller.exe (the contents of the zipped file) is on the Desktop itself, not within a folder on the desktop.
  • Go to Start > Run (Or you can hold down your Windows key and press R) and copy and paste the following into the text field. (make sure you include the quote marks) Then press OK.

    "%userprofile%\Desktop\TDSSKiller.exe" -l C:\TDSSKiller.txt

  • If it says "Hidden service detected" DO NOT type anything in. Just press Enter on your keyboard to not do anything to the file.
  • When it is done, a log file should be created on your C: drive called "TDSSKiller.txt" please copy and paste the contents of that file here.

is that a bird?  a plane? nooo it's the flying blueberry!

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#5 Adam Cook

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Posted 20 November 2011 - 10:04 AM

Hi,

Even less luck with TDSSKiller. Run command did nothing that I can see. Double-checked by just trying to run the program by double-clicking the icon on the desktop. Nothing happened. No process for it running in taskman either...

Renaming it to iexplore and trying to run didn't do anything either.

Adam

#6 myrti

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Posted 20 November 2011 - 10:06 AM

Hi,

well someone isn't cooperating. :P

Please download ComboFix from one of these locations:

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop
  • Temporarily disable isable your AntiVirus and AntiSpyware applications. They may otherwise interfere with our tools
    Usually this can be done via a right click on the System Tray icon, check this tutorial for disabling the most common security programs: Link

  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply.

This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper


If you need help, see this link:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix

IF that doesn't work, try to rename it to fun.com and try launching it.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

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#7 Adam Cook

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Posted 20 November 2011 - 10:14 AM

For what its worth...while combofix was starting up I got this notice from kerio:

'IEXPLORE.EXE' from your computer wants to connect to noname.inferno.name [184.154.163.198], port 80
c:\32788r22fwjfw\en-us\iexplore.exe

#8 Adam Cook

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Posted 20 November 2011 - 10:23 AM

When combofix attempted to download the recovery console it said 'failed to download files, aborting, continue to scan for files' even though my internet appeared to be connected but then when I tried to type this to you it didn't go and the connection didn't seem to be working. When I tried to repair it, it never came back up and I've had to switch computers. But it's still scanning...

Thanks for all your help this morning.

Adam

#9 Adam Cook

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Posted 20 November 2011 - 10:30 AM

Got a popup that says "You are infected with Rootkit.ZeroAccess! It has inserted itself into the tcp/ip stack. This is a particularly difficult infection. If for any reason that you're unable to connect to the internet after running ComboFix, reboot once and see if that fixes it. If it's not fixed run ComboFix one more time." Ok popup box...

Do you want me to hit OK and follow those instructions?

#10 myrti

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Posted 20 November 2011 - 10:33 AM

Hi,

as long as it's scanning we should be good. You can install the RC manually later on or install it through CF on the next run as it'll hopefully disable most of the more aggressive malware.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

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#11 Adam Cook

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Posted 20 November 2011 - 10:34 AM

That box just closed and a new one with window title 'ROOTKIT' just popped up that says "Rootkit is detected Be patient as this may take some moments" with and OK box.

#12 myrti

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Posted 20 November 2011 - 10:35 AM

Hi,

yes, please proceed. Would you have a second PC to get online with in case you can't get online with this one? (This doesn't normally happen. It's just in case..)

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#13 Adam Cook

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Posted 20 November 2011 - 10:37 AM

Yea I'm on one right now. Not sure if it is still doing anything. Should I hit OK on that ROOTKIT window. It looks a little suspicious.

#14 myrti

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Posted 20 November 2011 - 10:38 AM

Yes, please hit OK. ComboFix can run for a very long time and it tries to show that it's still working, by informing you of activities that are slow to proceed.

reagrds myrti

is that a bird?  a plane? nooo it's the flying blueberry!

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#15 Adam Cook

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Posted 20 November 2011 - 10:39 AM

That just closed, so did combofix box and all of windows explorer and it said it found a rootkit and needs to reboot so now its restarting.




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