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IE opens automatically to random sites


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4 replies to this topic

#1 yoska

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Posted 15 November 2011 - 08:48 AM

Internet explorer opens by itself and goes to different sites. I have run malwarebytes, ATF cleaner, Rkill with no results.

When trying to run GMER it gives me an error:

("C:\Docume~1\YoDKC\LOCALS~1\Temp\updapog.sys") error 0xC000010E: Cannot create a stable subkey under volatile parent key.
so when it runs everything is unchecked (blocked) except for services, registry, Files, and ADS. After it has run nothing has been found.

DDS File:

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by YoDKC at 8:25:31 on 2011-11-15
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.3071.2446 [GMT -5:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Creative\Shared Files\CTAudSvc.exe
svchost.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Matrox Graphics Inc\PowerDesk\Services\Matrox.PowerDesk.Services.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\Explorer.EXE
C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Documents and Settings\All Users\Application Data\FLEXnet\Connect\11\isuspm.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Gendex\Camera\GxVideoApp.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.optimum.net/
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [AudioDrvEmulator] "c:\program files\creative\shared files\module loader\dllml.exe" -1 audiodrvemulator "c:\program files\creative\shared files\module loader\audio emulator\AudDrvEm.dll"
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [EVGAPrecision] "c:\program files\evga precision\EVGAPrecision.exe" /s
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [nwiz] nwiz.exe /install
mRun: [ISUSPM] c:\documents and settings\all users\application data\flexnet\connect\11\\isuspm.exe -scheduler
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
StartupFolder: c:\docume~1\yodkc\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\gxvide~1.lnk - c:\program files\gendex\camera\GxVideoApp.exe
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
Trusted Zone: com.tw\asia.msi
Trusted Zone: com.tw\global.msi
Trusted Zone: com.tw\www.msi
Trusted Zone: caesy
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1194672390750
DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - hxxps://webdl.symantec.com/activex/symdlmgr.cab
DPF: {8167C273-DF59-4416-B647-C8BB2C7EE83E} - hxxp://liveupdate.msi.com.tw/autobios/LOnline/install.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} - hxxp://www.creative.com/softwareupdate/su2/ocx/15105/CTPID.cab
TCP: DhcpNameServer = 167.206.245.130 167.206.245.129
TCP: Interfaces\{14243AA5-EF06-4C35-8FFD-DC80A622A3F6} : DhcpNameServer = 167.206.245.130 167.206.245.129
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
.
============= SERVICES / DRIVERS ===============
.
R0 firedrv;VIA OHCI-1394 (intek);c:\windows\system32\drivers\firedrv.sys [2011-7-26 101144]
R0 MatrixFG;MatrixFG;c:\windows\system32\drivers\matrixfg.sys [2011-7-26 26624]
R0 Si3531;SiI-3531 SATA Controller;c:\windows\system32\drivers\Si3531.sys [2007-11-9 210224]
R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2010-10-24 165648]
R1 MpKsl12ad28b3;MpKsl12ad28b3;c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{9fa8894d-1ecd-44ef-9dfb-06fec481773b}\MpKsl12ad28b3.sys [2011-11-15 28752]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-22 12880]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664]
R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCore.exe [2011-8-11 116608]
R2 Aplix2k;Aplix2k;c:\windows\system32\drivers\aplix2k.sys [2007-12-17 6440]
R2 Matrox Centering Service;Matrox Centering Service;c:\program files\matrox graphics inc\powerdesk\services\Matrox.PowerDesk.Services.exe [2007-5-4 472584]
R3 AcuCam;Gendex AcuCam Camera;c:\windows\system32\drivers\acucam.sys [2011-8-1 28928]
S1 MpKsl4cf64637;MpKsl4cf64637;\??\c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{779d51fc-85c4-4de7-9303-506b5e9568ca}\mpksl4cf64637.sys --> c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{779d51fc-85c4-4de7-9303-506b5e9568ca}\MpKsl4cf64637.sys [?]
S1 MpKsl8a789cce;MpKsl8a789cce;\??\c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{08b10075-1fd3-4f05-8389-347b1bee5d2a}\mpksl8a789cce.sys --> c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{08b10075-1fd3-4f05-8389-347b1bee5d2a}\MpKsl8a789cce.sys [?]
S3 bcgame;Nostromo HID Device Minidriver;c:\windows\system32\drivers\bcgame.sys --> c:\windows\system32\drivers\bcgame.sys [?]
S3 Creative Audio Engine Licensing Service;Creative Audio Engine Licensing Service;c:\program files\common files\creative labs shared\service\CTAELicensing.exe [2008-8-17 79360]
.
=============== Created Last 30 ================
.
2011-11-15 13:16:47 -------- d-----w- c:\program files\Trend Micro
2011-11-15 13:10:08 28752 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{9fa8894d-1ecd-44ef-9dfb-06fec481773b}\MpKsl12ad28b3.sys
2011-11-15 13:10:06 56200 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{9fa8894d-1ecd-44ef-9dfb-06fec481773b}\offreg.dll
2011-11-15 12:57:17 -------- d-----w- c:\documents and settings\yodkc\application data\SUPERAntiSpyware.com
2011-11-15 12:56:41 -------- d-----w- c:\program files\SUPERAntiSpyware
2011-11-15 12:56:41 -------- d-----w- c:\documents and settings\all users\application data\SUPERAntiSpyware.com
2011-11-15 06:35:19 6668624 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{9fa8894d-1ecd-44ef-9dfb-06fec481773b}\mpengine.dll
2011-11-14 20:51:33 -------- d-----w- c:\documents and settings\yodkc\application data\Malwarebytes
2011-11-14 20:51:21 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-11-14 19:50:26 4932 ----a-w- c:\windows\system32\PerfStringBackup.TMP
2011-11-14 19:46:42 -------- d-----w- c:\windows\system32\wbem\repository\FS
2011-11-14 19:46:42 -------- d-----w- c:\windows\system32\wbem\Repository
2011-11-14 18:05:21 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2011-11-14 18:05:17 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
.
==================== Find3M ====================
.
2011-10-11 19:10:55 1409 ----a-w- c:\windows\QTFont.for
2011-10-10 14:22:41 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-09-30 17:47:14 252080 ----a-w- c:\windows\system32\nvdrsdb1.bin
2011-09-30 17:47:14 1 ----a-w- c:\windows\system32\nvdrssel.bin
2011-09-30 17:47:12 252080 ----a-w- c:\windows\system32\nvdrsdb0.bin
2011-09-28 07:06:50 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-09-26 15:41:20 611328 ----a-w- c:\windows\system32\uiautomationcore.dll
2011-09-26 15:41:20 220160 ----a-w- c:\windows\system32\oleacc.dll
2011-09-26 15:41:14 20480 ----a-w- c:\windows\system32\oleaccrc.dll
2011-09-06 13:20:51 1858944 ----a-w- c:\windows\system32\win32k.sys
2011-08-22 23:48:55 916480 ----a-w- c:\windows\system32\wininet.dll
2011-08-22 23:48:54 43520 ------w- c:\windows\system32\licmgr10.dll
2011-08-22 23:48:54 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-08-22 11:56:39 385024 ------w- c:\windows\system32\html.iec
2011-08-17 13:49:54 138496 ----a-w- c:\windows\system32\drivers\afd.sys
.
============= FINISH: 8:31:53.64 ===============

Attached Files



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#2 yoska

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Posted 15 November 2011 - 08:51 AM

I forgot to add the Hijack this file:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:17:00 AM, on 11/15/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Creative\Shared Files\CTAudSvc.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Matrox Graphics Inc\PowerDesk\Services\Matrox.PowerDesk.Services.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Documents and Settings\All Users\Application Data\FLEXnet\Connect\11\isuspm.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Gendex\Camera\GxVideoApp.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.optimum.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O4 - HKLM\..\Run: [AudioDrvEmulator] "C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe" -1 AudioDrvEmulator "C:\Program Files\Creative\Shared Files\Module Loader\Audio Emulator\AudDrvEm.dll"
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
O4 - HKLM\..\Run: [EVGAPrecision] "C:\Program Files\EVGA Precision\EVGAPrecision.exe" /s
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [ISUSPM] C:\Documents and Settings\All Users\Application Data\FLEXnet\Connect\11\\isuspm.exe -scheduler
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: GxVideoApp.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://asia.msi.com.tw
O15 - Trusted Zone: http://global.msi.com.tw
O15 - Trusted Zone: http://www.msi.com.tw
O15 - Trusted Zone: http://*.caesy (HKLM)
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1194672390750
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {8167C273-DF59-4416-B647-C8BB2C7EE83E} (WebSDev Control) - http://liveupdate.msi.com.tw/autobios/LOnline/install.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/softwareupdate/su2/ocx/15105/CTPID.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: Creative Audio Engine Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CTAELicensing.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: Creative Audio Service (CTAudSvcService) - Creative Technology Ltd - C:\Program Files\Creative\Shared Files\CTAudSvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Matrox Centering Service - Matrox Graphics Inc. - C:\Program Files\Matrox Graphics Inc\PowerDesk\Services\Matrox.PowerDesk.Services.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

--
End of file - 6960 bytes

#3 gringo_pr

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Posted 19 November 2011 - 01:23 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".

information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 22 November 2011 - 09:20 PM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:12:54 PM

Posted 25 November 2011 - 09:45 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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