Posted 14 November 2011 - 07:58 PM
Last night while using my laptop, the screen froze suddenly. Thin, pixelated, horizontal white lines appeared across the screen also. I let it sit for awhile, hoping that it would unfreeze, but the screen slowly became whiter and whiter as it sat there.
I had no choice but to turn it off, and when I powered it back on, nothing appeared on the screen. I could hear the fan and CPU running normally as it started up, and the backlighting on the monitor came on, but the screen stayed black.
I powered down, and tried it again this morning after giving it about 12 hours rest. It powered up normally, the screen displayed normally, and I thought my troubles were over until the white lines appeared again after just a few minutes.
I am trying to figure out what the root of this problem is. I just don't know where to begin. Does anyone have any ideas?
My laptop is an HP DV6700. It is beyond it's warranty, so unfortunately HP tech support cannot help me.