Hi jgb99 -
I have just been through a severe similar case, that also included Microsoft Security Essentials Antivirus.
The following steps listed by a M/soft helper fixed my problem and then 4 updates also appeared also.
This issue can occur due to one of the following reasons:
1. Incorrect System Date and Time settings.
2. Incorrect Browser Settings.
3. Corruption of Windows Update Components
4. Corruption of browser settings or older updates
To fix MSE installation and General update issues due to the above mentioned causes follow the steps below. Please note down any error messages or notable changes you find as you try the steps. :
NOTE:- Before we start with the troubleshooting steps, I would like to inform you that I have added Result for each step. Please make sure that you fill up the results for the respective troubleshooting steps so that we can isolate the issue based on the results. Your co-operation is highly appreciated.Firstly
please perform this general step:
General step: Remove the other (secondary) security software (running multiple security software simultaneously will decrease the performance of the computer and the programs may conflict with each other)
Please open the link http://answers.microsoft.com/en-us/protect/forum/protect_start/list-of-anti-malware-program-cleanupuninstall/407bf6da-c05d-4546-8788-0aa4c25a1f91
and remove the other security software using appropriate link and restart the computer.
Step 1: Changing System Date and Time Settings
a. Click Start-> run, type Timedate.cpl, and then press Enter
b. You will get the Time and Date settings window.
c. Please change your system's Date and Time if the system's Date and Time settings on your computer are incorrect.
d. Try to update any Definitions. If this does not resolve the issue, continue to the next step.
Step 2: Synchronize the time with an internet time server
a. Follow the sub-steps a and b in step 1
b. In the internet Time tab check the option Automatically synchronize with an internet time server
c. In the option for Server enter time.windows.com and update now and Apply and OK.
If this does not resolve the issue, continue to the next step.Step 3: Reset Windows update components
Run the fixit from the link http://support.microsoft.com/kb/971058
and restart the computer.
If this does not resolve the issue, continue to the next step.Step 4: Perform IE Optimization
When you perform IE optimization, all temporary internet files, add-ons and customizations are deleted, and you basically start with a fresh version of Internet Explorer.
Please copy and paste the link mentioned below in the address bar of the Internet explorer page and hit enter.http://go.microsoft.com/?linkid=9646978
If you are unable to open the link, then please copy and paste the address in address bar.
When it prompts please click on Run and follow the on screen instructions.
Now let us know if this has in any way solved any of the problems --
Thank You -
Edited by noknojon, 15 November 2011 - 10:39 PM.