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No F8. Stuck


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#1 djrazr

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Posted 14 November 2011 - 09:52 AM

Hi everyone

My computer is stuck on
"Verifying DMI pool data"

"remove disks or other media"
"press any key to restart"

This is all i am getting. Windows 7 will not start

I have the recovery disc

I can hit delete which takes me to the bios screen. I select hard drive for first to boot and it's set to auto.

I can also hit F12 and boot from whichever drive i have

A) has the OS
B) is storage

When i hit F12, and choose A to boot, the disc will not boot. All i get is Verifying DMI data pools, and it stays there. If i choose B, the disc will boot, but the operating system is not shown in the repair section, though the OS is on A, not B

B is the slave and A is the master according to BIOS

Confused
If anyone can help, please be detailed, i'm a noobie to all this

Thanks

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#2 Queen-Evie

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Posted 14 November 2011 - 09:58 AM

"remove disks or other media"

Do you have a disk in your cd drive or a card in the card reader? I'm no expert on your issue and this is the only thing I can think of based on the message you are getting.

#3 Allan

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Posted 14 November 2011 - 10:08 AM

Are you saying you are booting W7 from a floppy drive? I don't think so - please recheck your drive designations. A: and B: drives are always reserved by the OS for floppy drives.

#4 djrazr

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Posted 14 November 2011 - 10:15 AM

Queen-Evie: I get the "remove disks or other media" when there is a disc in or not

Alan: I don't have a floppy, and i don't have it listed to boot in my bios.

Edited by djrazr, 14 November 2011 - 10:15 AM.


#5 Allan

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Posted 14 November 2011 - 10:45 AM

Then I don't see how you can have an A: drive.

#6 djrazr

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Posted 14 November 2011 - 11:07 AM

Then I don't see how you can have an A: drive.



Sorry, i just used A and B as labeling the drives, not actually an A drive
The main drive is C

#7 djrazr

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Posted 14 November 2011 - 11:10 AM

Im new to pc's

My drives are

IDE channel 1 - slave which is the storage drive
IDE channel 3 - master which has the operating system

I don't know if these are right

#8 Queen-Evie

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Posted 14 November 2011 - 11:17 AM

For future reference refer to the drives by their correct letter. It threw us off when you used A instead of C.

Responses were based on the fact that you said A so it was natural to think you were referring to a floppy drive. I can understand though because we were all new to computers at one time and had to learn. We are here to help you learn more.

What is the drive letter for IDE channel 1 - slave which is the storage drive?

See if anything here http://www.computerhope.com/issues/ch000474.htm helps you. If you read this page you will see that there are several reasons why you get "Verifying DMI pool data"

Start with something simple in your trouble-shooting: check your boot order and drive settings first. If that does not work then you can try other things.

Please post back if you have any questions.

Edited by Queen-Evie, 14 November 2011 - 11:23 AM.


#9 djrazr

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Posted 14 November 2011 - 11:21 AM

Update: i can now get into safe mode if that helps any

Evie - Where would i look for that in bios? I know the main drive is C, but i cant remember what the storage drive was

Edited by djrazr, 14 November 2011 - 11:23 AM.


#10 Queen-Evie

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Posted 14 November 2011 - 11:49 AM

What BIOS do you have? ex. mine is American Megatrends.

#11 djrazr

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Posted 14 November 2011 - 12:11 PM

I don't know what bios i have. When my pc boots, i get the Gigabyte motherboard screen with options below for bios. I don't see anything describing which bios i have. This is my bios screen, so i assume its award software

Attached File  ResizedImage_1321290425192.jpg   54.66KB   4 downloads

Edited by djrazr, 14 November 2011 - 12:13 PM.


#12 cryptodan

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Posted 14 November 2011 - 12:37 PM

BIOS issues are most commonly lined to a dying battery. You may need to replace the CMOS battery with a CR2032 Battery from any store that sells batteries. They are very cheap. I would recommend changing the battery first.

#13 djrazr

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Posted 14 November 2011 - 01:34 PM

recovery disc found no errors

#14 Queen-Evie

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Posted 14 November 2011 - 01:49 PM

Thank you cryptodan.

Before you go mucking around in BIOS please do replace the battery. I was so focused on the big picture that I did not think to look at the tiny details such as the battery.

IF a new battery-which is the cheapest part of a computer-does not work post back and we can do more things.

#15 djrazr

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Posted 14 November 2011 - 02:52 PM

Installed new battery - problem still exist




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