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Web Browser stops working after 5-10 minutes?


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5 replies to this topic

#1 risingsun9

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Posted 13 November 2011 - 11:29 PM

Hello,

This has been happening for a good few days now. Every time I open up a web browser (any web browser), it works fine, but it will stop working after 5-10 minutes. By not working, I mean it will not load any pages I try to access. However, my internet connection appears to be fine as I can play World of Warcraft and use Skype as well as AIM normally at any time of day. I'm really hoping to find a solution to this soon, as it's a royal pain.

Thanks so much!

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#2 jhayz

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Posted 13 November 2011 - 11:58 PM

Please post your Computer model and operating system. What errors or messages when you get disconnected? Are you connecting by wired or wireless? What browser have you tried in checking the problem? What protection software/firewall are installed?

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#3 risingsun9

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Posted 14 November 2011 - 12:15 AM

Compaq SR2150NX (although I've upgraded the RAM, CPU, and mobo since the purchase) running Windows 7. No errors or messages show. It just simply stops loading pages until I close, and re-open the previously closed tabs. Even then sometimes it won't fix itself. Wired connection. The same problem happens in IE and Google Chrome. Don't use Firefox anymore, but I assume I'd get the same result. Basic windows firewall, although I have home and public network firewalls turned off. I had ESET Smart Security on my computer for a while with a free trial I got with a piece of computer hardware, but that expired about a month ago.

Let me know if there's any more info you need, thanks.

#4 jhayz

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Posted 14 November 2011 - 11:16 AM

Did you remove all traces of your ESET antivirus? If not then go here http://kb.eset.com/esetkb/index?page=content&id=SOLN2289
What's your current antivirus? I suggest turning on your Windows firewall.

Tekken
 


#5 risingsun9

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Posted 17 November 2011 - 02:43 PM

As I attempted to run through the steps, cmd issues plenty of warnings to me in losing file data, having the program mess with my internet connection, etc. Are there any risks involved with doing this?

In any case, I used the basic uninstaller in the ESET folder just to get started.

Additionally, I'm not sure if this would affect anything, but my OS has gone off on me (probably because of a hardware upgrade), telling me that my copy of Windows 7 isn't genuine. Could this be causing this problem, or not?

Firewalls have been turned on.

#6 jhayz

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Posted 19 November 2011 - 09:50 PM

What's the update? Did you read the manual uninstaller? http://kb.eset.com/esetkb/index?page=content&id=SOLN2116

Tekken
 





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