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Removed AV Security 2012 (partially) Now keyboard doesn't work...

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6 replies to this topic

#1 Jdaniel314


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  • Local time:07:03 PM

Posted 13 November 2011 - 08:27 PM

Okay, when I first noticed the problem, I tried to use ctrl alt del to stop IE, but the device manager crashed. :wacko:
So I turned off the computer, and when I tried restarting, the virus started immediately.
After restarting in safe mode, I tried to run My antivirus program (avira), but gave up when the scan was only 5% complete
....after 6 hours :crazy:
after that, I used System Restore to roll the computer back a week.
Upon restarting, the virus was still present, but partially inactive.
after managing to bypass the virus' redirects, I found and downloaded Malwarebytes AMW.
Successfully ran full scan in safe mode, MWB found and removed a few infected files, including AV Securiy's desktop shortcut.
When my computer restarted this time, the keyboard would not respond at all, but I'm still able to use the onscreen keyboard
Ran MWB again, and this time the second it found a file, Avira's activeguard blocked and removed a malware file, followed instantly by 9 more.
However, The keyboard still didn't work and AV Security's Icon was STILL in the start menu. :angry:
Found bleepingcomputer's uninstall guide, downloaded and ran TDSS killer and found...
Nothing. <_<
And that's my story.
So, Can anyone help me, please?

Edited by hamluis, 13 November 2011 - 08:50 PM.
Moved from XP to Am I Infected.

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#2 Jdaniel314

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Posted 13 November 2011 - 09:42 PM

Oh yeah, sorry about forgetting to mention this earlier, but I've tried different keyboards and also uninstalling and reinstalling the keyboard driver both normally and in safe mode, with no luck.
The device status for the keyboard (from the Control Panel) is:
"This device cannot start (code 10)"

#3 TheShooter93



  • Malware Response Team
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  • Gender:Male
  • Location:Orlando, Florida
  • Local time:09:03 PM

Posted 20 November 2011 - 12:00 AM

Hi Jdaniel314, :busy:

I know it looks like a lot, but it's really just a lot of text asking for only 4 scans.

Once you've done these and posted the results in your next post, let me know how the computer is running.

Note: You may have to perform some or all of the following in Safe Mode With Networking, depending on if you have internet access while in the normal Windows environment.



Download Security Check by screen317 from here or here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.



Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.



Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Important!! When you save the mbam-setup file, rename it to something random (such as 123abc.exe) before beginning the download.
Malwarebytes may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

  • Make sure you are connected to the Internet and double-click on the renamed file to install the application.
    For instructions with screenshots, please refer to this Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • Malwarebytes will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • Under the Scanner tab, make sure the "Perform Quick Scan" option is selected.
  • Click on the Scan button.
  • When finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box, then click the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked and then click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.
  • Exit Malwarebytes when done.
Note: If Malwarebytes encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes from removing all the malware.



Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning



Remember, after posting the results of these scans, let me know how the computer is running.

CCNA R&SCCNA Security | Network+  |  B.S. - Information Technology | Security Engineer

If I am helping you and have not replied within 48 hours, please send me a private message.

#4 Jdaniel314

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Posted 20 November 2011 - 10:06 PM

Thank you for replying!
Here's the first log.
Oh, and also, right after the security check, I got a dialogue box stating
"AVguard has encountered a problem and needs to close."

Results of screen317's Security Check version 0.99.28
Windows XP Service Pack 3 x86
Internet Explorer 8
Antivirus/Firewall Check:

Windows Firewall Enabled!
Avira Antivirus Premium 2012
Avira successfully updated!
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
Java™ 6 Update 29
Adobe Reader 9 (Adobe Reader out of date!)
Process Check:
objlist.exe by Laurent

Avira Antivir avgnt.exe
Avira Antivir avguard.exe
``````````End of Log````````````


Hmmm, SUPERantispyware's site seems to be down ATM, :whistle: I'll try the download agan in a few.

Here's the SUPERantispyware Log.

SUPERAntiSpyware Scan Log

Generated 11/21/2011 at 04:12 AM

Application Version : 5.0.1136

Core Rules Database Version : 7965
Trace Rules Database Version: 5777

Scan type : Complete Scan
Total Scan Time : 04:53:48

Operating System Information
Windows XP Home Edition 32-bit, Service Pack 3 (Build 5.01.2600)

Memory items scanned : 225
Memory threats detected : 0
Registry items scanned : 34018
Registry threats detected : 0
File items scanned : 142573
File threats detected : 134

PUP.StartNow Toolbar
C:\Program Files\StartNow Toolbar\Resources\images\engine_images.png
C:\Program Files\StartNow Toolbar\Resources\images\engine_maps.png
C:\Program Files\StartNow Toolbar\Resources\images\engine_news.png
C:\Program Files\StartNow Toolbar\Resources\images\engine_videos.png
C:\Program Files\StartNow Toolbar\Resources\images\engine_web.png
C:\Program Files\StartNow Toolbar\Resources\images\icon_amazon.png
C:\Program Files\StartNow Toolbar\Resources\images\icon_ebay.png
C:\Program Files\StartNow Toolbar\Resources\images\icon_facebook.png
C:\Program Files\StartNow Toolbar\Resources\images\icon_games.png
C:\Program Files\StartNow Toolbar\Resources\images\icon_msn.png
C:\Program Files\StartNow Toolbar\Resources\images\icon_shopping.png
C:\Program Files\StartNow Toolbar\Resources\images\icon_travel.png
C:\Program Files\StartNow Toolbar\Resources\images\icon_twitter.png
C:\Program Files\StartNow Toolbar\Resources\images\startnow_logo.png
C:\Program Files\StartNow Toolbar\Resources\images
C:\Program Files\StartNow Toolbar\Resources\installer.xml
C:\Program Files\StartNow Toolbar\Resources\protect\index.html
C:\Program Files\StartNow Toolbar\Resources\protect\NotIE6.css
C:\Program Files\StartNow Toolbar\Resources\protect\OnlyIE6.css
C:\Program Files\StartNow Toolbar\Resources\protect\SearchProtectIcon.png
C:\Program Files\StartNow Toolbar\Resources\protect\window.css
C:\Program Files\StartNow Toolbar\Resources\protect\window.js
C:\Program Files\StartNow Toolbar\Resources\protect
C:\Program Files\StartNow Toolbar\Resources\reactivate\index.html
C:\Program Files\StartNow Toolbar\Resources\reactivate\LeftImage.png
C:\Program Files\StartNow Toolbar\Resources\reactivate\NotIE6.css
C:\Program Files\StartNow Toolbar\Resources\reactivate\OnlyIE6.css
C:\Program Files\StartNow Toolbar\Resources\reactivate\window.css
C:\Program Files\StartNow Toolbar\Resources\reactivate\window.js
C:\Program Files\StartNow Toolbar\Resources\reactivate
C:\Program Files\StartNow Toolbar\Resources\skin\chevron_button.png
C:\Program Files\StartNow Toolbar\Resources\skin\searchbox_button_hover.png
C:\Program Files\StartNow Toolbar\Resources\skin\searchbox_button_normal.png
C:\Program Files\StartNow Toolbar\Resources\skin\searchbox_dropdown_button_normal.png
C:\Program Files\StartNow Toolbar\Resources\skin\searchbox_input_background.png
C:\Program Files\StartNow Toolbar\Resources\skin\searchbox_input_left.png
C:\Program Files\StartNow Toolbar\Resources\skin\searchbox_input_middle.png
C:\Program Files\StartNow Toolbar\Resources\skin\separator.png
C:\Program Files\StartNow Toolbar\Resources\skin\splitter.png
C:\Program Files\StartNow Toolbar\Resources\skin\toolbarbutton_ff_hover_c.png
C:\Program Files\StartNow Toolbar\Resources\skin\toolbarbutton_ie_hover_c.png
C:\Program Files\StartNow Toolbar\Resources\skin\toolbarbutton_ie_hover_l.png
C:\Program Files\StartNow Toolbar\Resources\skin\toolbarbutton_ie_hover_r.png
C:\Program Files\StartNow Toolbar\Resources\skin\toolbarbutton_ie_normal_c.png
C:\Program Files\StartNow Toolbar\Resources\skin\toolbarbutton_ie_normal_l.png
C:\Program Files\StartNow Toolbar\Resources\skin\toolbarbutton_ie_normal_r.png
C:\Program Files\StartNow Toolbar\Resources\skin
C:\Program Files\StartNow Toolbar\Resources\toolbar.xml
C:\Program Files\StartNow Toolbar\Resources\update.xml
C:\Program Files\StartNow Toolbar\Resources
C:\Program Files\StartNow Toolbar\ToolbarUpdaterService(2).exe
C:\Program Files\StartNow Toolbar\uninstall.dat
C:\Program Files\StartNow Toolbar

Adware.Tracking Cookie
C:\Documents and Settings\Owner\Cookies\MWRNT7VZ.txt [ /pro-market.net ]
C:\Documents and Settings\Owner\Cookies\HHWLDX9Q.txt [ /ads.react2media.com ]
C:\Documents and Settings\Owner\Cookies\W49WWGZX.txt [ /ar.atwola.com ]
C:\Documents and Settings\Owner\Cookies\P6WCKJZC.txt [ /advertising.com ]
C:\Documents and Settings\Owner\Cookies\DA2BNMH6.txt [ /r1-ads.ace.advertising.com ]
C:\Documents and Settings\Owner\Cookies\NVWQ6TZY.txt [ /imrworldwide.com ]
C:\Documents and Settings\Owner\Cookies\ADWZ7U2T.txt [ /bs.serving-sys.com ]
C:\Documents and Settings\Owner\Cookies\ULHP0V29.txt [ /ads.pubmatic.com ]
C:\Documents and Settings\Owner\Cookies\M2M4IZ0A.txt [ /ad.wsod.com ]
C:\Documents and Settings\Owner\Cookies\EATJR35X.txt [ /kontera.com ]
C:\Documents and Settings\Owner\Cookies\E8NK72L2.txt [ /questionmarket.com ]
C:\Documents and Settings\Owner\Cookies\9Y1277KC.txt [ /adxpose.com ]
C:\Documents and Settings\Owner\Cookies\7IKD99LD.txt [ /media6degrees.com ]
C:\Documents and Settings\Owner\Cookies\PYTM2BDI.txt [ /tribalfusion.com ]
C:\Documents and Settings\Owner\Cookies\Y33QVVVT.txt [ /2o7.net ]
C:\Documents and Settings\Owner\Cookies\5VHS3B93.txt [ /specificclick.net ]
C:\Documents and Settings\Owner\Cookies\SO7EFNBX.txt [ /akamai.interclickproxy.com ]
C:\Documents and Settings\Owner\Cookies\W0O8146U.txt [ /lucidmedia.com ]
C:\Documents and Settings\Owner\Cookies\7BNEOAKZ.txt [ /apmebf.com ]
C:\Documents and Settings\Owner\Cookies\3WPT1FNQ.txt [ /dc.tremormedia.com ]
C:\Documents and Settings\Owner\Cookies\HLO2K1OL.txt [ /fastclick.net ]
C:\Documents and Settings\Owner\Cookies\DUD61MXS.txt [ /interclick.com ]
C:\Documents and Settings\Owner\Cookies\ZI9BMSAZ.txt [ /adserver.adtechus.com ]
C:\Documents and Settings\Owner\Cookies\8MT9ER04.txt [ /a1.interclick.com ]
C:\Documents and Settings\Owner\Cookies\WK5NBMT2.txt [ /at.atwola.com ]
C:\Documents and Settings\Owner\Cookies\WPQRNX2T.txt [ /revsci.net ]
C:\Documents and Settings\Owner\Cookies\3S3QC3TP.txt [ /yieldmanager.net ]
C:\Documents and Settings\Owner\Cookies\MIRUZBRP.txt [ /atdmt.com ]
C:\Documents and Settings\Owner\Cookies\5J6GCD8V.txt [ /collective-media.net ]
C:\Documents and Settings\Owner\Cookies\GOQV6Q25.txt [ /pointroll.com ]
C:\Documents and Settings\Owner\Cookies\2JB0D3RF.txt [ /insightexpressai.com ]
C:\Documents and Settings\Owner\Cookies\PO3B7UYO.txt [ /adbrite.com ]
C:\Documents and Settings\Owner\Cookies\EP1I52ZQ.txt [ /adinterax.com ]
C:\Documents and Settings\Owner\Cookies\AMH8LIC6.txt [ /accounts.google.com ]
C:\Documents and Settings\Owner\Cookies\F4B1UNXF.txt [ /trafficmp.com ]
C:\Documents and Settings\Owner\Cookies\092C4B0I.txt [ /ads.pointroll.com ]
C:\Documents and Settings\Owner\Cookies\R54NYT7X.txt [ /mediaplex.com ]
C:\Documents and Settings\Owner\Cookies\8LGQKSLF.txt [ /casalemedia.com ]
C:\Documents and Settings\Owner\Cookies\44X7X7TJ.txt [ /ads.ad4game.com ]
C:\Documents and Settings\Owner\Cookies\56YCXLZU.txt [ /ru4.com ]
C:\Documents and Settings\Owner\Cookies\9H320HX3.txt [ /ads.bleepingcomputer.com ]
C:\Documents and Settings\Owner\Cookies\NT492802.txt [ /tacoda.at.atwola.com ]
C:\Documents and Settings\Owner\Cookies\6NQPMUMJ.txt [ /doubleclick.net ]
C:\Documents and Settings\Owner\Cookies\ZS1BG456.txt [ /ad.yieldmanager.com ]
C:\Documents and Settings\Owner\Cookies\1A0ZAYV4.txt [ /serving-sys.com ]
C:\Documents and Settings\Owner\Cookies\NTAC5657.txt [ /invitemedia.com ]
C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\Cookies\9V36OWW4.txt [ Cookie:system@ru4.com/ ]
C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\Cookies\3D1TGWNP.txt [ Cookie:system@imrworldwide.com/cgi-bin ]
C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\Cookies\S2BNA1WD.txt [ Cookie:system@dlxclick.com/ ]
C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\Cookies\RMJUMRJV.txt [ Cookie:system@stat.onestat.com/ ]
C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\Cookies\NE1Z4L2P.txt [ Cookie:system@myroitracking.com/ ]
C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\Cookies\WR75E724.txt [ Cookie:system@pointroll.com/ ]
C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\Cookies\FK1G0QXZ.txt [ Cookie:system@goclicker.com/ ]
C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\Cookies\AX5CGTSQ.txt [ Cookie:system@akamai.interclickproxy.com/ ]
C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\Cookies\RSY47FDT.txt [ Cookie:system@atdmt.com/ ]
C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\Cookies\CHVGVVD2.txt [ Cookie:system@adsonar.com/adserving ]
C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\Cookies\SL6DQCWL.txt [ Cookie:system@ignitehealth.122.2o7.net/ ]
C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\Cookies\O2VD4JJR.txt [ Cookie:system@ads.bloggingclicks.com/ ]
C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\Cookies\AGV36VN8.txt [ Cookie:system@doubleclick.net/ ]
C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\Cookies\KBROJOW1.txt [ Cookie:system@lucidmedia.com/ ]
C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\Cookies\01MDEKDY.txt [ Cookie:system@lifestyle.gourmandia.com/advertisement/includes/ ]
C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\Cookies\ET7VKRAW.txt [ Cookie:system@trafficmp.com/ ]
C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\Cookies\KBEUXWV1.txt [ Cookie:system@collective-media.net/ ]
C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\Cookies\H3P1D7UR.txt [ Cookie:system@amazon-adsystem.com/ ]
C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\Cookies\7CJWLPQC.txt [ Cookie:system@realmedia.com/ ]
C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\Cookies\FKHOWJI3.txt [ Cookie:system@www.burstbeacon.com/ ]
C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\Cookies\2FCNYB3D.txt [ Cookie:system@burstnet.com/ ]
C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\Cookies\EXOWR44G.txt [ Cookie:system@adbrite.com/ ]
C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\Cookies\CHANWMWF.txt [ Cookie:system@yieldmanager.net/ ]
C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\Cookies\Q7GJV18G.txt [ Cookie:system@adxpose.com/ ]
C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\Cookies\6UHQOA5M.txt [ Cookie:system@bizzclick.com/ ]
C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\Cookies\KUP9FGYJ.txt [ Cookie:system@casalemedia.com/ ]
C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\Cookies\TOMXSRZC.txt [ Cookie:system@tracking.roxburycloud.com/ ]
C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\Cookies\GWLD43SL.txt [ Cookie:system@filter.plusfind.net/ ]
C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\Cookies\LHTBBAQA.txt [ Cookie:system@network.realmedia.com/ ]
C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\Cookies\P2FIHGDG.txt [ Cookie:system@r1-ads.ace.advertising.com/ ]
C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\Cookies\7X1TEM4I.txt [ Cookie:system@xml.trafficengine.net/ ]
C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\Cookies\7767P2N2.txt [ Cookie:system@clicksor.com/ ]
C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\Cookies\KA342Z8E.txt [ Cookie:system@cdn.jemamedia.com/ ]
C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\Cookies\QN54OI1H.txt [ Cookie:system@findology.com/ ]

Malwarebytes didn't find anything, I will put the last log into a new post.

Malwarebytes' Anti-Malware

Database version: 8207

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

11/21/2011 7:45:26 AM
mbam-log-2011-11-21 (07-45-26).txt

Scan type: Quick scan
Objects scanned: 178008
Time elapsed: 8 minute(s), 34 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Edited by Jdaniel314, 21 November 2011 - 11:11 AM.

#5 Jdaniel314

  • Topic Starter

  • Members
  • 108 posts
  • Gender:Male
  • Local time:07:03 PM

Posted 21 November 2011 - 03:46 PM

Here is the GMER log.
After running these scans, I think the computer MIGHT be running a bit faster,
but the keyboard still doesn't work at all, and AV security 2012 still has an icon in the start menu....
I'm just about ready to just back up what I want to keep and re-install windows, the only reason I haven't done this yet is there are a few things I won't be able to back up, but I can do without them if I have to.

GMER - http://www.gmer.net
Rootkit scan 2011-11-21 14:41:24
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP4T0L0-16 ST3120213A rev.3.AAE
Running: yhg3c8il.exe; Driver: C:\DOCUME~1\Owner\LOCALS~1\Temp\pgqcqfow.sys

---- System - GMER 1.0.15 ----

SSDT F7C201A4 ZwClose
SSDT F7C2015E ZwCreateKey
SSDT F7C201AE ZwCreateSection
SSDT F7C20186 ZwCreateSymbolicLinkObject
SSDT F7C20154 ZwCreateThread
SSDT F7C20163 ZwDeleteKey
SSDT F7C2016D ZwDeleteValueKey
SSDT F7C2019F ZwDuplicateObject
SSDT F7C2018B ZwLoadDriver
SSDT F7C20172 ZwLoadKey
SSDT F7C20140 ZwOpenProcess
SSDT F7C20181 ZwOpenSection
SSDT F7C20145 ZwOpenThread
SSDT F7C201C7 ZwQueryValueKey
SSDT F7C2017C ZwReplaceKey
SSDT F7C201B8 ZwRequestWaitReplyPort
SSDT F7C20177 ZwRestoreKey
SSDT F7C201B3 ZwSetContextThread
SSDT F7C201BD ZwSetSecurityObject
SSDT F7C20190 ZwSetSystemInformation
SSDT F7C20168 ZwSetValueKey
SSDT F7C201C2 ZwSystemDebugControl
SSDT \??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS (SASKUTIL.SYS/SUPERAdBlocker.com and SUPERAntiSpyware.com) ZwTerminateProcess [0xAA1F6640]
SSDT F7C2014A ZwWriteVirtualMemory

---- User code sections - GMER 1.0.15 ----

.text C:\Program Files\Real\RealPlayer\update\realsched.exe[1224] kernel32.dll!SetUnhandledExceptionFilter 7C84495D 5 Bytes [33, C0, C2, 04, 00] {XOR EAX, EAX; RET 0x4}

---- Files - GMER 1.0.15 ----

File C:\WINDOWS\$NtUninstallKB34755$\1954564807 0 bytes
File C:\WINDOWS\$NtUninstallKB34755$\3940379934 0 bytes
File C:\WINDOWS\$NtUninstallKB34755$\3940379934\@ 2048 bytes
File C:\WINDOWS\$NtUninstallKB34755$\3940379934\bckfg.tmp 847 bytes
File C:\WINDOWS\$NtUninstallKB34755$\3940379934\cfg.ini 123 bytes
File C:\WINDOWS\$NtUninstallKB34755$\3940379934\Desktop.ini 4608 bytes
File C:\WINDOWS\$NtUninstallKB34755$\3940379934\keywords 0 bytes
File C:\WINDOWS\$NtUninstallKB34755$\3940379934\kwrd.dll 223744 bytes
File C:\WINDOWS\$NtUninstallKB34755$\3940379934\L 0 bytes
File C:\WINDOWS\$NtUninstallKB34755$\3940379934\L\arxnoznw 52480 bytes
File C:\WINDOWS\$NtUninstallKB34755$\3940379934\U 0 bytes
File C:\WINDOWS\$NtUninstallKB34755$\3940379934\U\00000001.@ 2048 bytes
File C:\WINDOWS\$NtUninstallKB34755$\3940379934\U\00000002.@ 224768 bytes
File C:\WINDOWS\$NtUninstallKB34755$\3940379934\U\00000004.@ 1024 bytes
File C:\WINDOWS\$NtUninstallKB34755$\3940379934\U\80000000.@ 1024 bytes
File C:\WINDOWS\$NtUninstallKB34755$\3940379934\U\80000004.@ 12800 bytes
File C:\WINDOWS\$NtUninstallKB34755$\3940379934\U\80000032.@ 96256 bytes

---- EOF - GMER 1.0.15 ----

Edited by Jdaniel314, 21 November 2011 - 03:58 PM.

#6 TheShooter93



  • Malware Response Team
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Posted 21 November 2011 - 05:57 PM

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

CCNA R&SCCNA Security | Network+  |  B.S. - Information Technology | Security Engineer

If I am helping you and have not replied within 48 hours, please send me a private message.

#7 Orange Blossom

Orange Blossom

    OBleepin Investigator

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Posted 01 December 2011 - 03:05 AM


Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic430115.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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