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unknown problem


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7 replies to this topic

#1 datastreamjunkie

datastreamjunkie

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  • Local time:05:28 PM

Posted 13 November 2011 - 07:37 PM

This problem is on my daughters laptop. I have scanned with several programs and found nothing on some, and something different every scan with others. Malwarebytes keeps stating it has block contact with xxx.xxx.xxx.xxx from svchost.exe. I cannot find anything running that looks out of place.Here is a HJT log and a DDS log. I have always managed to solve these problems before but this one has me running into dead-ends.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:29:22 PM, on 11/13/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v8.00 (8.00.7601.17514)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - (no file)
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MIF5BA~1\Office12\EXCEL.EXE/3000
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MIF5BA~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MIF5BA~1\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MIF5BA~1\Office12\REFIEBAR.DLL
O10 - Broken Internet access because of LSP provider 'c:\windows\system32\nwprovau.dll' missing
O16 - DPF: {5AE58FCF-6F6A-49B2-B064-02492C66E3F4} (MUCatalogWebControl Class) - http://catalog.update.microsoft.com/v7/site/ClientControl/en/x86/MuCatalogWebControl.cab?1278703441324
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\windows\System32\alg.exe (file missing)
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\windows\System32\lsass.exe (file missing)
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft Limited - C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\windows\System32\msdtc.exe (file missing)
O23 - Service: MSSQL$SONY_MEDIAMGR - Unknown owner - C:\Program Files (x86)\Sony\Shared Plug-Ins\Media Manager\MSSQL$SONY_MEDIAMGR\Binn\sqlservr.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: Cyberlink RichVideo64 Service(CRVS) (RichVideo64) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo64.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\windows\system32\sppsvc.exe (file missing)
O23 - Service: SQLAgent$SONY_MEDIAMGR - Unknown owner - C:\Program Files (x86)\Sony\Shared Plug-Ins\Media Manager\MSSQL$SONY_MEDIAMGR\Binn\sqlagent.EXE (file missing)
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (TmProxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 7058 bytes


DDS log

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 8.0.7601.17514
Run by Cathy at 18:22:46 on 2011-11-13
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.1913.871 [GMT -5:00]
.
AV: Trend Micro Internet Security *Enabled/Updated* {68F968AC-2AA0-091D-848C-803E83E35902}
SP: Trend Micro Internet Security *Enabled/Updated* {D3988948-0C9A-0693-BE3C-BB4CF86413BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: Trend Micro Personal Firewall *Enabled* {70A91CD9-303D-A217-A80E-6DEE136EDB2B}
.
============== Running Processes ===============
.
C:\windows\system32\wininit.exe
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\System32\spoolsv.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Sony\Shared Plug-Ins\Media Manager\MSSQL$SONY_MEDIAMGR\Binn\sqlservr.exe
C:\Program Files\CyberLink\Shared files\RichVideo64.exe
C:\windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\windows\system32\SearchIndexer.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\windows\system32\taskhost.exe
C:\windows\system32\Dwm.exe
C:\windows\Explorer.EXE
C:\Windows\system32\PrintIsolationHost.exe
-netsvcs
C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\windows\system32\conhost.exe
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\windows\system32\wuauclt.exe
C:\windows\system32\wbem\unsecapp.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\System32\svchost.exe -k swprv
C:\windows\explorer.exe
C:\windows\system32\igfxsrvc.exe
C:\windows\system32\SearchProtocolHost.exe
C:\windows\system32\SearchFilterHost.exe
C:\windows\system32\DllHost.exe
C:\windows\system32\DllHost.exe
C:\windows\SysWOW64\cmd.exe
C:\windows\system32\conhost.exe
C:\windows\SysWOW64\cscript.exe
C:\windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.rr.com/
mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSNA&bmod=TSNA
uInternet Settings,ProxyOverride = <local>
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - Google Toolbar Notifier BHO
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
mRun: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MIF5BA~1\Office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MIF5BA~1\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MIF5BA~1\Office12\REFIEBAR.DLL
DPF: {5AE58FCF-6F6A-49B2-B064-02492C66E3F4} - hxxp://catalog.update.microsoft.com/v7/site/ClientControl/en/x86/MuCatalogWebControl.cab?1278703441324
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.0.1
TCP: Interfaces\{07E0320D-A5F9-4F51-A30E-5004A44E3157} : DhcpNameServer = 192.168.0.1
TCP: Interfaces\{07E0320D-A5F9-4F51-A30E-5004A44E3157}\3557E6378696E656 : DhcpNameServer = 68.87.73.246 68.87.71.230
TCP: Interfaces\{4AAC1865-70C9-4D56-A74C-C1609AA0102E} : DhcpNameServer = 192.168.0.1
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO-X64: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - Google Toolbar Notifier BHO
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
mRun-x64: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Cathy\AppData\Roaming\Mozilla\Firefox\Profiles\eytgsvqm.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.rr.com
FF - prefs.js: network.proxy.type - 0
FF - component: C:\Users\Cathy\AppData\Roaming\Mozilla\Firefox\Profiles\eytgsvqm.default\extensions\{e4878b45-e2c0-4307-b6e8-734922f92f5b}\components\RadioWMPCoreGecko19.dll
FF - component: C:\Users\Cathy\AppData\Roaming\Mozilla\Firefox\Profiles\eytgsvqm.default\extensions\engine@conduit.com\components\RadioWMPCoreGecko19.dll
FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\Cathy\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll
FF - plugin: C:\windows\SysWOW64\Macromed\Flash\NPSWF32.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - C:\Program Files (x86)\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Conduit Engine : engine@conduit.com - %profile%\extensions\engine@conduit.com
FF - Ext: Road Runner Community Toolbar: {e4878b45-e2c0-4307-b6e8-734922f92f5b} - %profile%\extensions\{e4878b45-e2c0-4307-b6e8-734922f92f5b}
FF - Ext: XULRunner: {2EFA5CE6-51BB-4C8B-81F5-41DEECA2A3E9} - C:\Users\Cathy\AppData\Local\{2EFA5CE6-51BB-4C8B-81F5-41DEECA2A3E9}
.
============= SERVICES / DRIVERS ===============
.
R0 Lbd;Lbd;C:\windows\system32\DRIVERS\Lbd.sys --> C:\windows\system32\DRIVERS\Lbd.sys [?]
R0 PxHlpa64;PxHlpa64;C:\windows\system32\Drivers\PxHlpa64.sys --> C:\windows\system32\Drivers\PxHlpa64.sys [?]
R0 tos_sps64;TOSHIBA tos_sps64 Service;C:\windows\system32\DRIVERS\tos_sps64.sys --> C:\windows\system32\DRIVERS\tos_sps64.sys [?]
R1 tmlwf;Trend Micro NDIS 6.0 Filter Driver;C:\windows\system32\DRIVERS\tmlwf.sys --> C:\windows\system32\DRIVERS\tmlwf.sys [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\windows\system32\DRIVERS\vwififlt.sys --> C:\windows\system32\DRIVERS\vwififlt.sys [?]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2011-2-6 366152]
R2 tmpreflt;tmpreflt;C:\windows\system32\DRIVERS\tmpreflt.sys --> C:\windows\system32\DRIVERS\tmpreflt.sys [?]
R2 tmwfp;Trend Micro WFP Callout Driver;C:\windows\system32\DRIVERS\tmwfp.sys --> C:\windows\system32\DRIVERS\tmwfp.sys [?]
R3 MBAMProtector;MBAMProtector;\??\C:\windows\system32\drivers\mbam.sys --> C:\windows\system32\drivers\mbam.sys [?]
R3 RTL8167;Realtek 8167 NT Driver;C:\windows\system32\DRIVERS\Rt64win7.sys --> C:\windows\system32\DRIVERS\Rt64win7.sys [?]
R3 RTL8187B;Realtek RTL8187B Wireless 802.11bg 54Mbps USB 2.0 Network Adapter;C:\windows\system32\DRIVERS\RTL8187B.sys --> C:\windows\system32\DRIVERS\RTL8187B.sys [?]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\windows\system32\DRIVERS\vwifimp.sys --> C:\windows\system32\DRIVERS\vwifimp.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWService.exe [2011-11-3 2152152]
S3 Lavasoft Kernexplorer;Lavasoft helper driver;C:\Program Files (x86)\Lavasoft\Ad-Aware\kernexplorer64.sys [2011-11-10 17152]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\windows\system32\Drivers\RtsUStor.sys --> C:\windows\system32\Drivers\RtsUStor.sys [?]
S3 TsUsbFlt;TsUsbFlt;C:\windows\system32\drivers\tsusbflt.sys --> C:\windows\system32\drivers\tsusbflt.sys [?]
S3 USBAAPL64;Apple Mobile USB Driver;C:\windows\system32\Drivers\usbaapl64.sys --> C:\windows\system32\Drivers\usbaapl64.sys [?]
S3 WDC_SAM;WD SCSI Pass Thru driver;C:\windows\system32\DRIVERS\wdcsam64.sys --> C:\windows\system32\DRIVERS\wdcsam64.sys [?]
S4 AdobeActiveFileMonitor9.0;Adobe Active File Monitor V9;C:\Program Files (x86)\Adobe\Elements 9 Organizer\PhotoshopElementsFileAgent.exe [2010-9-30 169408]
S4 cfWiMAXService;ConfigFree WiMAX Service;C:\Program Files (x86)\Toshiba\ConfigFree\CFIWmxSvcs64.exe [2009-8-10 248688]
S4 ConfigFree Gadget Service;ConfigFree Gadget Service;C:\Program Files (x86)\Toshiba\ConfigFree\CFProcSRVC.exe [2009-7-14 42368]
S4 ConfigFree Service;ConfigFree Service;C:\Program Files (x86)\Toshiba\ConfigFree\CFSvcs.exe [2009-3-10 46448]
S4 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-3-8 135664]
.
=============== Created Last 30 ================
.
2011-11-13 20:46:55 388096 ----a-r- C:\Users\Cathy\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2011-11-13 20:46:54 -------- d-----w- C:\Program Files (x86)\Trend Micro
2011-11-11 03:08:27 55384 ----a-w- C:\windows\System32\drivers\SBREDrv.sys
2011-11-09 20:52:31 886784 ----a-w- C:\Program Files\Common Files\System\wab32.dll
2011-11-09 20:52:31 708608 ----a-w- C:\Program Files (x86)\Common Files\System\wab32.dll
2011-11-09 20:52:22 1923952 ----a-w- C:\windows\System32\drivers\tcpip.sys
2011-11-09 20:52:16 3144704 ----a-w- C:\windows\System32\win32k.sys
2011-11-08 02:25:27 -------- d-----w- C:\$RECYCLE.BIN
2011-11-08 02:08:50 98816 ----a-w- C:\windows\sed.exe
2011-11-08 02:08:50 518144 ----a-w- C:\windows\SWREG.exe
2011-11-08 02:08:50 256000 ----a-w- C:\windows\PEV.exe
2011-11-08 02:08:50 208896 ----a-w- C:\windows\MBR.exe
2011-11-08 02:08:33 -------- d-----w- C:\ComboFix
2011-11-07 13:23:20 69376 ----a-w- C:\windows\System32\drivers\Lbd.sys
2011-11-06 23:13:27 -------- d-----w- C:\Program Files (x86)\Lavasoft
2011-11-06 20:03:37 -------- d-----w- C:\ProgramData\SecTaskMan
2011-11-06 20:03:31 -------- d-----w- C:\Program Files (x86)\Security Task Manager
2011-11-05 17:59:30 -------- d-----w- C:\Users\Cathy\AppData\Roaming\Unity
2011-11-05 17:49:51 -------- d-----w- C:\Users\Cathy\AppData\Local\Unity
2011-11-05 05:59:22 -------- d-----w- C:\found.006
2011-10-29 14:39:14 -------- d-----w- C:\windows\SysWow64\FakeAVRemover
2011-10-25 21:31:43 6144 ----a-w- C:\Program Files\Internet Explorer\iecompat.dll
2011-10-25 21:31:43 6144 ----a-w- C:\Program Files (x86)\Internet Explorer\iecompat.dll
.
==================== Find3M ====================
.
2011-10-01 03:25:37 1638912 ----a-w- C:\windows\System32\mshtml.tlb
2011-10-01 02:42:56 1638912 ----a-w- C:\windows\SysWow64\mshtml.tlb
2011-08-31 21:00:50 25416 ----a-w- C:\windows\System32\drivers\mbam.sys
2011-08-27 05:37:49 861696 ----a-w- C:\windows\System32\oleaut32.dll
2011-08-27 05:37:48 331776 ----a-w- C:\windows\System32\oleacc.dll
2011-08-27 04:26:27 571904 ----a-w- C:\windows\SysWow64\oleaut32.dll
2011-08-27 04:26:27 233472 ----a-w- C:\windows\SysWow64\oleacc.dll
2011-08-20 05:37:58 1188864 ----a-w- C:\windows\System32\wininet.dll
2011-08-20 04:31:05 981504 ----a-w- C:\windows\SysWow64\wininet.dll
2011-08-17 05:26:46 613888 ----a-w- C:\windows\System32\psisdecd.dll
2011-08-17 05:25:08 108032 ----a-w- C:\windows\System32\psisrndr.ax
2011-08-17 04:24:12 465408 ----a-w- C:\windows\SysWow64\psisdecd.dll
2011-08-17 04:19:27 75776 ----a-w- C:\windows\SysWow64\psisrndr.ax
.
============= FINISH: 18:23:42.55 ===============

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#2 datastreamjunkie

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Posted 15 November 2011 - 10:40 PM

Anybody? Ideas? My daughter is going crazy with this.

#3 HelpBot

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Posted 18 November 2011 - 07:40 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

Posted Image In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/427767 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

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Posted Image If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
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  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

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Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#4 datastreamjunkie

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Posted 19 November 2011 - 12:12 PM

Here is a new dds log. Win7 64 bit version. Could not get gmer to work. I do not have win7 disk, came preloaded on her laptop.

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 8.0.7601.17514
Run by Cathy at 11:59:31 on 2011-11-19
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.1913.867 [GMT -5:00]
.
AV: Trend Micro Internet Security *Enabled/Updated* {68F968AC-2AA0-091D-848C-803E83E35902}
SP: Trend Micro Internet Security *Enabled/Updated* {D3988948-0C9A-0693-BE3C-BB4CF86413BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: Trend Micro Personal Firewall *Enabled* {70A91CD9-303D-A217-A80E-6DEE136EDB2B}
.
============== Running Processes ===============
.
C:\windows\system32\wininit.exe
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k NetworkService
C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWService.exe
C:\windows\System32\spoolsv.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Sony\Shared Plug-Ins\Media Manager\MSSQL$SONY_MEDIAMGR\Binn\sqlservr.exe
C:\windows\System32\svchost.exe -k HPZ12
C:\Program Files\CyberLink\Shared files\RichVideo64.exe
C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
C:\windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\windows\system32\SearchIndexer.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\windows\system32\wbem\unsecapp.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\system32\SearchProtocolHost.exe
C:\Program Files\Trend Micro\Internet Security\TmPfw.exe
C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
C:\windows\system32\SearchFilterHost.exe
C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
-netsvcs
C:\windows\system32\conhost.exe
C:\windows\system32\taskhost.exe
C:\Windows\system32\PrintIsolationHost.exe
C:\windows\system32\Dwm.exe
C:\windows\Explorer.EXE
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\windows\System32\svchost.exe -k LocalServicePeerNet
C:\windows\system32\taskeng.exe
C:\windows\system32\DllHost.exe
C:\windows\system32\DllHost.exe
C:\windows\SysWOW64\cmd.exe
C:\windows\system32\conhost.exe
C:\windows\SysWOW64\cscript.exe
C:\windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.rr.com/
mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSNA&bmod=TSNA
uInternet Settings,ProxyOverride = <local>
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - Google Toolbar Notifier BHO
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
mRun: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
mRunOnce: [wextract_cleanup0] rundll32.exe C:\windows\system32\advpack.dll,DelNodeRunDLL32 "C:\windows\TEMP\IXP000.TMP\"
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MIF5BA~1\Office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MIF5BA~1\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MIF5BA~1\Office12\REFIEBAR.DLL
DPF: {5AE58FCF-6F6A-49B2-B064-02492C66E3F4} - hxxp://catalog.update.microsoft.com/v7/site/ClientControl/en/x86/MuCatalogWebControl.cab?1278703441324
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.0.1
TCP: Interfaces\{07E0320D-A5F9-4F51-A30E-5004A44E3157} : DhcpNameServer = 192.168.0.1
TCP: Interfaces\{07E0320D-A5F9-4F51-A30E-5004A44E3157}\3557E6378696E656 : DhcpNameServer = 68.87.73.246 68.87.71.230
TCP: Interfaces\{4AAC1865-70C9-4D56-A74C-C1609AA0102E} : DhcpNameServer = 192.168.0.1
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO-X64: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - Google Toolbar Notifier BHO
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
mRun-x64: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
mRunOnce-x64: [wextract_cleanup0] rundll32.exe C:\windows\system32\advpack.dll,DelNodeRunDLL32 "C:\windows\TEMP\IXP000.TMP\"
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Cathy\AppData\Roaming\Mozilla\Firefox\Profiles\eytgsvqm.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.rr.com
FF - prefs.js: network.proxy.type - 0
FF - component: C:\Users\Cathy\AppData\Roaming\Mozilla\Firefox\Profiles\eytgsvqm.default\extensions\{e4878b45-e2c0-4307-b6e8-734922f92f5b}\components\RadioWMPCoreGecko19.dll
FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\Cathy\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll
FF - plugin: C:\windows\SysWOW64\Macromed\Flash\NPSWF32.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - C:\Program Files (x86)\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Road Runner Community Toolbar: {e4878b45-e2c0-4307-b6e8-734922f92f5b} - %profile%\extensions\{e4878b45-e2c0-4307-b6e8-734922f92f5b}
FF - Ext: XULRunner: {2EFA5CE6-51BB-4C8B-81F5-41DEECA2A3E9} - C:\Users\Cathy\AppData\Local\{2EFA5CE6-51BB-4C8B-81F5-41DEECA2A3E9}
.
============= SERVICES / DRIVERS ===============
.
R?2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
R0 Lbd;Lbd;C:\windows\system32\DRIVERS\Lbd.sys --> C:\windows\system32\DRIVERS\Lbd.sys [?]
R0 PxHlpa64;PxHlpa64;C:\windows\system32\Drivers\PxHlpa64.sys --> C:\windows\system32\Drivers\PxHlpa64.sys [?]
R0 tos_sps64;TOSHIBA tos_sps64 Service;C:\windows\system32\DRIVERS\tos_sps64.sys --> C:\windows\system32\DRIVERS\tos_sps64.sys [?]
R1 tmlwf;Trend Micro NDIS 6.0 Filter Driver;C:\windows\system32\DRIVERS\tmlwf.sys --> C:\windows\system32\DRIVERS\tmlwf.sys [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\windows\system32\DRIVERS\vwififlt.sys --> C:\windows\system32\DRIVERS\vwififlt.sys [?]
R2 tmpreflt;tmpreflt;C:\windows\system32\DRIVERS\tmpreflt.sys --> C:\windows\system32\DRIVERS\tmpreflt.sys [?]
R2 tmwfp;Trend Micro WFP Callout Driver;C:\windows\system32\DRIVERS\tmwfp.sys --> C:\windows\system32\DRIVERS\tmwfp.sys [?]
R3 RTL8167;Realtek 8167 NT Driver;C:\windows\system32\DRIVERS\Rt64win7.sys --> C:\windows\system32\DRIVERS\Rt64win7.sys [?]
R3 RTL8187B;Realtek RTL8187B Wireless 802.11bg 54Mbps USB 2.0 Network Adapter;C:\windows\system32\DRIVERS\RTL8187B.sys --> C:\windows\system32\DRIVERS\RTL8187B.sys [?]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\windows\system32\DRIVERS\vwifimp.sys --> C:\windows\system32\DRIVERS\vwifimp.sys [?]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 Lavasoft Kernexplorer;Lavasoft helper driver;C:\Program Files (x86)\Lavasoft\Ad-Aware\kernexplorer64.sys [2011-11-10 17152]
S3 MBAMProtector;MBAMProtector;\??\C:\windows\system32\drivers\mbam.sys --> C:\windows\system32\drivers\mbam.sys [?]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\windows\system32\Drivers\RtsUStor.sys --> C:\windows\system32\Drivers\RtsUStor.sys [?]
S3 TsUsbFlt;TsUsbFlt;C:\windows\system32\drivers\tsusbflt.sys --> C:\windows\system32\drivers\tsusbflt.sys [?]
S3 USBAAPL64;Apple Mobile USB Driver;C:\windows\system32\Drivers\usbaapl64.sys --> C:\windows\system32\Drivers\usbaapl64.sys [?]
S3 WDC_SAM;WD SCSI Pass Thru driver;C:\windows\system32\DRIVERS\wdcsam64.sys --> C:\windows\system32\DRIVERS\wdcsam64.sys [?]
S4 AdobeActiveFileMonitor9.0;Adobe Active File Monitor V9;C:\Program Files (x86)\Adobe\Elements 9 Organizer\PhotoshopElementsFileAgent.exe [2010-9-30 169408]
S4 cfWiMAXService;ConfigFree WiMAX Service;C:\Program Files (x86)\Toshiba\ConfigFree\CFIWmxSvcs64.exe [2009-8-10 248688]
S4 ConfigFree Gadget Service;ConfigFree Gadget Service;C:\Program Files (x86)\Toshiba\ConfigFree\CFProcSRVC.exe [2009-7-14 42368]
S4 ConfigFree Service;ConfigFree Service;C:\Program Files (x86)\Toshiba\ConfigFree\CFSvcs.exe [2009-3-10 46448]
.
=============== Created Last 30 ================
.
2011-11-17 04:22:08 -------- d-----w- C:\Program Files (x86)\ESET
2011-11-13 23:26:30 -------- d-----w- C:\uploads
2011-11-13 20:46:55 388096 ----a-r- C:\Users\Cathy\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2011-11-13 20:46:54 -------- d-----w- C:\Program Files (x86)\Trend Micro
2011-11-11 03:08:27 55384 ----a-w- C:\windows\System32\drivers\SBREDrv.sys
2011-11-09 20:52:31 886784 ----a-w- C:\Program Files\Common Files\System\wab32.dll
2011-11-09 20:52:31 708608 ----a-w- C:\Program Files (x86)\Common Files\System\wab32.dll
2011-11-09 20:52:22 1923952 ----a-w- C:\windows\System32\drivers\tcpip.sys
2011-11-09 20:52:16 3144704 ----a-w- C:\windows\System32\win32k.sys
2011-11-08 02:25:27 -------- d-----w- C:\$RECYCLE.BIN
2011-11-08 02:08:50 98816 ----a-w- C:\windows\sed.exe
2011-11-08 02:08:50 518144 ----a-w- C:\windows\SWREG.exe
2011-11-08 02:08:50 256000 ----a-w- C:\windows\PEV.exe
2011-11-08 02:08:50 208896 ----a-w- C:\windows\MBR.exe
2011-11-08 02:08:33 -------- d-----w- C:\ComboFix
2011-11-07 13:23:20 69376 ----a-w- C:\windows\System32\drivers\Lbd.sys
2011-11-06 23:13:27 -------- d-----w- C:\Program Files (x86)\Lavasoft
2011-11-06 20:03:37 -------- d-----w- C:\ProgramData\SecTaskMan
2011-11-06 20:03:31 -------- d-----w- C:\Program Files (x86)\Security Task Manager
2011-11-05 17:59:30 -------- d-----w- C:\Users\Cathy\AppData\Roaming\Unity
2011-11-05 17:49:51 -------- d-----w- C:\Users\Cathy\AppData\Local\Unity
2011-11-05 05:59:22 -------- d-----w- C:\found.006
2011-10-29 14:39:14 -------- d-----w- C:\windows\SysWow64\FakeAVRemover
2011-10-25 21:31:43 6144 ----a-w- C:\Program Files\Internet Explorer\iecompat.dll
2011-10-25 21:31:43 6144 ----a-w- C:\Program Files (x86)\Internet Explorer\iecompat.dll
.
==================== Find3M ====================
.
2011-10-01 03:25:37 1638912 ----a-w- C:\windows\System32\mshtml.tlb
2011-10-01 02:42:56 1638912 ----a-w- C:\windows\SysWow64\mshtml.tlb
2011-08-31 21:00:50 25416 ----a-w- C:\windows\System32\drivers\mbam.sys
2011-08-27 05:37:49 861696 ----a-w- C:\windows\System32\oleaut32.dll
2011-08-27 05:37:48 331776 ----a-w- C:\windows\System32\oleacc.dll
2011-08-27 04:26:27 571904 ----a-w- C:\windows\SysWow64\oleaut32.dll
2011-08-27 04:26:27 233472 ----a-w- C:\windows\SysWow64\oleacc.dll
.
============= FINISH: 12:04:40.79 ===============


Thank you

#5 myrti

myrti

    Sillyberry


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Posted 19 November 2011 - 04:05 PM

Hi,

please run tdsskiller next:
  • Download TDSSKiller and save it to your Desktop.
  • Extract its contents to your desktop and make sure TDSSKiller.exe (the contents of the zipped file) is on the Desktop itself, not within a folder on the desktop.
  • Go to Start > Run (Or you can hold down your Windows key and press R) and copy and paste the following into the text field. (make sure you include the quote marks) Then press OK.

    "%userprofile%\Desktop\TDSSKiller.exe" -l C:\TDSSKiller.txt

  • If it says "Hidden service detected" DO NOT type anything in. Just press Enter on your keyboard to not do anything to the file.
  • When it is done, a log file should be created on your C: drive called "TDSSKiller.txt" please copy and paste the contents of that file here.

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#6 datastreamjunkie

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Posted 20 November 2011 - 03:19 PM

TDSSKiller found and cleaned a rootkit then my AV kicked in again and cleaned several files. The laptop seems to be working fine now. Thank you much for sending me in the right direction.

#7 myrti

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Posted 20 November 2011 - 07:56 PM

Hi,

could I see the log from TDSSKiller?

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

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#8 myrti

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Posted 03 December 2011 - 09:26 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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