There are a large
number of possible reasons for your computer problems. The first thing we need to do is to disable to messenger service
, to stop you getting that pop-up
and follow the instructions to disable the service
. The fact that you are getting other
pop-ups that are telling you to download a program to fix certain errors would suggest an infection
of some sort.
My computer wont work properly meaning I cannot install anything without the computer crashing.
Whether this is due to malware
) of any kind is dubious and we won't know until we take a deeper look into your system. It could be an infection
that is causing this but it could also be a hardware/software
issue. It's impossible to tell from the info you have given me (not saying it's not enough, but hopefully you get the picture).
I think it would be wise for you to post a HijackThis log
for an expert to review. I bet you are wondering what HijackThis is. Well it's a program that is simply able to show others what's going on inside your computer, in terms of infection etc.. Let them know that you asked here, and perhaps include a link to this topic.
I recommend you follow the HijackThis
preparation guide which can be found here
. It is important that you follow the guide closely. A number of scans will be run which may well fix your problem.
As the guide says, after you have completed the scans that are recommended, please post your "HijackThis
" log in a new topic in the forum found here
. Please add your system infomation
and also what problems you are having. Please wait for a few days and one of our experts will get onto fixing your computer for you.