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Redirect Virus, Backround Ads and IE issues


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5 replies to this topic

#1 Rooster455

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Posted 13 November 2011 - 02:33 AM

It seems that quite a few other people have been having this problem, and I seem to have come down with it too. It started with a sound-only advertisement that played in the background. The only way to find and quiet (temporarily) the ad is to go into task manager, go to processes and end process on iexplore.exe. Obviously I use Internet Explorer. Before coming here, I thought it was an issue with IE and upgraded from IE8 to 9, but the issue persists. I also have, occassionally, times when IE will suddenly not work, and will restart on me, or just close.

And what seems to be the primary issue is the redirecting. When I use a search function, primarily Google, the engine will give me my choice of links to click on to follow, but if I click on any of them, instead of bringing me to the proper site, it redirects me to a random website, then 'get-answers-fast.com' then to another seemingly random site. Previously it brought me to a website starting with 63.209.69.107. Now it just brings me to other randomly selected sites, most having nothing to do with the search being performed.

I am currently using Windows 7 OS and have downloaded Malwarebytes to try to find the problem after Norton failed to find anything other than some tracking cookies. MBAM located four problems, but apparently none of them were this issue, since it obviously persists.

I appreciate any help anyone can provide and thank you in advance.

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#2 Broni

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Posted 13 November 2011 - 01:22 PM

Welcome aboard Posted Image

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.

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#3 Rooster455

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Posted 13 November 2011 - 04:16 PM

SECURITY CHECK LOGS:

Results of screen317's Security Check version 0.99.24
Windows 7 x64 (UAC is enabled)
Internet Explorer 9
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
Norton Internet Security
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
Java™ 6 Update 20
Out of date Java installed!
Adobe Flash Player ( 10.2.152.32) Flash Player Out of Date!
Adobe Reader X (10.1.1)
````````````````````````````````
Process Check:
objlist.exe by Laurent

Norton ccSvcHst.exe
``````````End of Log````````````


--------------------------------------------------------------------------------------------------

MINITOOLBOX LOGS:

MiniToolBox by Farbar
Ran by Cody (administrator) on 13-11-2011 at 11:23:43
Windows 7 Home Premium Service Pack 1 (X64)

***************************************************************************

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================



========================= IP Configuration: ================================

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Cody-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : wavecable.com

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : NB7WDS.COM
Description . . . . . . . . . . . : Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20)
Physical Address. . . . . . . . . : E8-9A-8F-63-D9-FE
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : wavecable.com
Description . . . . . . . . . . . : Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
Physical Address. . . . . . . . . : D0-DF-9A-7E-C9-3F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::f516:b3ec:12f8:883b%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.104(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, November 13, 2011 10:28:22 AM
Lease Expires . . . . . . . . . . : Monday, November 14, 2011 10:28:22 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 248569754
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-B8-8D-C0-D0-DF-9A-7E-C9-3F
DNS Servers . . . . . . . . . . . : 24.113.0.30
24.113.0.31
24.113.32.30
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.wavecable.com:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : wavecable.com
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.NB7WDS.COM:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:2872:239d:e78e:7dac(Preferred)
Link-local IPv6 Address . . . . . : fe80::2872:239d:e78e:7dac%14(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Server: 24-113-0-30.wavecable.com
Address: 24.113.0.30

Name: google.com
Addresses: 173.194.33.50
173.194.33.51
173.194.33.52
173.194.33.48
173.194.33.49


Pinging google.com [173.194.33.49] with 32 bytes of data:
Reply from 173.194.33.49: bytes=32 time=18ms TTL=56
Reply from 173.194.33.49: bytes=32 time=16ms TTL=56

Ping statistics for 173.194.33.49:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 16ms, Maximum = 18ms, Average = 17ms
Server: 24-113-0-30.wavecable.com
Address: 24.113.0.30

Name: yahoo.com
Addresses: 67.195.160.76
72.30.2.43
98.137.149.56
98.139.180.149
209.191.122.70


Pinging yahoo.com [209.191.122.70] with 32 bytes of data:
Reply from 209.191.122.70: bytes=32 time=67ms TTL=50
Reply from 209.191.122.70: bytes=32 time=61ms TTL=50

Ping statistics for 209.191.122.70:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 61ms, Maximum = 67ms, Average = 64ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
12...e8 9a 8f 63 d9 fe ......Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20)
11...d0 df 9a 7e c9 3f ......Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
1...........................Software Loopback Interface 1
15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
16...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
14...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.104 30
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.104 286
192.168.1.104 255.255.255.255 On-link 192.168.1.104 286
192.168.1.255 255.255.255.255 On-link 192.168.1.104 286
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.104 286
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.104 286
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
14 58 ::/0 On-link
1 306 ::1/128 On-link
14 58 2001::/32 On-link
14 306 2001:0:4137:9e76:2872:239d:e78e:7dac/128
On-link
11 286 fe80::/64 On-link
14 306 fe80::/64 On-link
14 306 fe80::2872:239d:e78e:7dac/128
On-link
11 286 fe80::f516:b3ec:12f8:883b/128
On-link
1 306 ff00::/8 On-link
14 306 ff00::/8 On-link
11 286 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/13/2011 11:22:00 AM) (Source: Application Hang) (User: )
Description: The program iexplore.exe version 9.0.8112.16421 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1244

Start Time: 01cca2327a4e9dcb

Termination Time: 0

Application Path: C:\Program Files (x86)\Internet Explorer\iexplore.exe

Report Id:

Error: (11/13/2011 10:30:29 AM) (Source: Toshiba App Place) (User: )
Description: System.ArgumentOutOfRangeException: Number must be either non-negative and less than or equal to Int32.MaxValue or -1.
Parameter name: dueTime
Stack Trace:
at System.Threading.Timer..ctor(TimerCallback callback, Object state, Int32 dueTime, Int32 period)
at System.Timers.Timer.set_Enabled(Boolean value)
at SnappCloud.ActivationReminder.AraClient.PostInit()
at SnappCloud.ActivationReminder.Program.Main(String[] args)

Error: (11/13/2011 10:29:54 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/12/2011 10:58:00 PM) (Source: Application Error) (User: )
Description: Faulting application name: iexplore.exe, version: 9.0.8112.16421, time stamp: 0x4d76255d
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000409
Fault offset: 0x02558a27
Faulting process id: 0x143c
Faulting application start time: 0xiexplore.exe0
Faulting application path: iexplore.exe1
Faulting module path: iexplore.exe2
Report Id: iexplore.exe3

Error: (11/12/2011 10:55:32 PM) (Source: Application Error) (User: )
Description: Faulting application name: iexplore.exe, version: 9.0.8112.16421, time stamp: 0x4d76255d
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000409
Fault offset: 0x00518a27
Faulting process id: 0xe0c
Faulting application start time: 0xiexplore.exe0
Faulting application path: iexplore.exe1
Faulting module path: iexplore.exe2
Report Id: iexplore.exe3

Error: (11/12/2011 10:55:03 PM) (Source: Application Error) (User: )
Description: Faulting application name: iexplore.exe, version: 9.0.8112.16421, time stamp: 0x4d76255d
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000409
Fault offset: 0x00458a27
Faulting process id: 0x1450
Faulting application start time: 0xiexplore.exe0
Faulting application path: iexplore.exe1
Faulting module path: iexplore.exe2
Report Id: iexplore.exe3

Error: (11/12/2011 10:54:34 PM) (Source: Application Error) (User: )
Description: Faulting application name: iexplore.exe, version: 9.0.8112.16421, time stamp: 0x4d76255d
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000409
Fault offset: 0x00bf8a27
Faulting process id: 0x17bc
Faulting application start time: 0xiexplore.exe0
Faulting application path: iexplore.exe1
Faulting module path: iexplore.exe2
Report Id: iexplore.exe3

Error: (11/12/2011 00:02:58 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/12/2011 11:50:50 AM) (Source: Application Error) (User: )
Description: Faulting application name: iexplore.exe, version: 8.0.7601.17514, time stamp: 0x4ce79912
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000409
Fault offset: 0x025a8a27
Faulting process id: 0xf30
Faulting application start time: 0xiexplore.exe0
Faulting application path: iexplore.exe1
Faulting module path: iexplore.exe2
Report Id: iexplore.exe3

Error: (11/12/2011 11:37:58 AM) (Source: Application Error) (User: )
Description: Faulting application name: iexplore.exe, version: 8.0.7601.17514, time stamp: 0x4ce79912
Faulting module name: SHELL32.dll, version: 6.1.7601.17514, time stamp: 0x4ce7b9de
Exception code: 0xc0000005
Fault offset: 0x000ac546
Faulting process id: 0xe2c
Faulting application start time: 0xiexplore.exe0
Faulting application path: iexplore.exe1
Faulting module path: iexplore.exe2
Report Id: iexplore.exe3


System errors:
=============
Error: (11/13/2011 10:30:57 AM) (Source: Service Control Manager) (User: )
Description: The MBAMService service depends on the MBAMProtector service which failed to start because of the following error:
%%2

Error: (11/13/2011 10:30:57 AM) (Source: Service Control Manager) (User: )
Description: The MBAMProtector service failed to start due to the following error:
%%2

Error: (11/13/2011 10:28:14 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 2:26:39 AM on ?11/?13/?2011 was unexpected.

Error: (11/12/2011 00:03:32 PM) (Source: Service Control Manager) (User: )
Description: The MBAMService service depends on the MBAMProtector service which failed to start because of the following error:
%%2

Error: (11/12/2011 00:03:32 PM) (Source: Service Control Manager) (User: )
Description: The MBAMProtector service failed to start due to the following error:
%%2

Error: (11/12/2011 11:28:35 AM) (Source: Service Control Manager) (User: )
Description: The MBAMService service depends on the MBAMProtector service which failed to start because of the following error:
%%2

Error: (11/12/2011 11:28:35 AM) (Source: Service Control Manager) (User: )
Description: The MBAMProtector service failed to start due to the following error:
%%2

Error: (11/12/2011 11:26:43 AM) (Source: Service Control Manager) (User: )
Description: The MBAMService service depends on the MBAMProtector service which failed to start because of the following error:
%%2

Error: (11/12/2011 11:26:43 AM) (Source: Service Control Manager) (User: )
Description: The MBAMProtector service failed to start due to the following error:
%%2

Error: (11/12/2011 11:26:08 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 11:24:10 AM on ?11/?12/?2011 was unexpected.


Microsoft Office Sessions:
=========================
Error: (11/13/2011 11:22:00 AM) (Source: Application Hang)(User: )
Description: iexplore.exe9.0.8112.16421124401cca2327a4e9dcb0C:\Program Files (x86)\Internet Explorer\iexplore.exe

Error: (11/13/2011 10:30:29 AM) (Source: Toshiba App Place)(User: )
Description: System.ArgumentOutOfRangeException: Number must be either non-negative and less than or equal to Int32.MaxValue or -1.
Parameter name: dueTime
Stack Trace:
at System.Threading.Timer..ctor(TimerCallback callback, Object state, Int32 dueTime, Int32 period)
at System.Timers.Timer.set_Enabled(Boolean value)
at SnappCloud.ActivationReminder.AraClient.PostInit()
at SnappCloud.ActivationReminder.Program.Main(String[] args)

Error: (11/13/2011 10:29:54 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/12/2011 10:58:00 PM) (Source: Application Error)(User: )
Description: iexplore.exe9.0.8112.164214d76255dunknown0.0.0.000000000c000040902558a27143c01cca1d15736d2bbC:\Program Files (x86)\Internet Explorer\iexplore.exeunknownd2bce7a0-0dc4-11e1-b409-e89a8f63d9fe

Error: (11/12/2011 10:55:32 PM) (Source: Application Error)(User: )
Description: iexplore.exe9.0.8112.164214d76255dunknown0.0.0.000000000c000040900518a27e0c01cca1d12fb01266C:\Program Files (x86)\Internet Explorer\iexplore.exeunknown7a77ed2d-0dc4-11e1-b409-e89a8f63d9fe

Error: (11/12/2011 10:55:03 PM) (Source: Application Error)(User: )
Description: iexplore.exe9.0.8112.164214d76255dunknown0.0.0.000000000c000040900458a27145001cca1d11e3726fdC:\Program Files (x86)\Internet Explorer\iexplore.exeunknown6928cc1d-0dc4-11e1-b409-e89a8f63d9fe

Error: (11/12/2011 10:54:34 PM) (Source: Application Error)(User: )
Description: iexplore.exe9.0.8112.164214d76255dunknown0.0.0.000000000c000040900bf8a2717bc01cca1d0e898b664C:\Program Files (x86)\Internet Explorer\iexplore.exeunknown580c2c43-0dc4-11e1-b409-e89a8f63d9fe

Error: (11/12/2011 00:02:58 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/12/2011 11:50:50 AM) (Source: Application Error)(User: )
Description: iexplore.exe8.0.7601.175144ce79912unknown0.0.0.000000000c0000409025a8a27f3001cca1733e9d7eb1C:\Program Files (x86)\Internet Explorer\iexplore.exeunknown9eb2966d-0d67-11e1-91e5-e89a8f63d9fe

Error: (11/12/2011 11:37:58 AM) (Source: Application Error)(User: )
Description: iexplore.exe8.0.7601.175144ce79912SHELL32.dll6.1.7601.175144ce7b9dec0000005000ac546e2c01cca17105da9c91C:\Program Files (x86)\Internet Explorer\iexplore.exeC:\windows\syswow64\SHELL32.dlld27d2683-0d65-11e1-91e5-e89a8f63d9fe


=========================== Installed Programs ============================

7-Zip 9.20
7-Zip 9.20 (Version: 9.20.00.0)
Adobe AIR (Version: 2.5.1.17730)
Adobe Flash Player 10 Plugin (Version: 10.2.152.32)
Adobe Flash Player 11 ActiveX 64-bit (Version: 11.1.102.55)
Adobe Reader X (10.1.1) MUI (Version: 10.1.1)
Amazon Links (Version: 2.02)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (Version: 1.0.0.36)
Bejeweled 3 (Version: 2.2.0.97)
Chuzzle Deluxe (Version: 2.2.0.95)
Cisco EAP-FAST Module (Version: 2.2.14)
Cisco LEAP Module (Version: 1.0.19)
Cisco PEAP Module (Version: 1.1.6)
Conexant HD Audio (Version: 8.51.1.0)
D3DX10 (Version: 15.4.2368.0902)
Definition update for Microsoft Office 2010 (KB982726) 32-Bit Edition
FATE - The Traitor Soul (Version: 2.2.0.95)
Google Chrome (Version: 15.0.874.120)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.2.2308.2056)
Google Update Helper (Version: 1.3.21.79)
HydraIRC (Version: 0.3.165)
Intel® Management Engine Components (Version: 7.0.0.1144)
Intel® Processor Graphics (Version: 8.15.10.2353)
Intel® Rapid Storage Technology (Version: 10.1.2.1004)
Java Auto Updater (Version: 2.0.2.1)
Java™ 6 Update 20 (Version: 6.0.200)
Jewel Quest: The Sleepless Star - Collector's Edition (Version: 2.2.0.95)
Junk Mail filter update (Version: 15.4.3502.0922)
Label@Once 1.0 (Version: 1.0)
Malwarebytes' Anti-Malware version 1.51.2.1300 (Version: 1.51.2.1300)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Home and Student 2010 (Version: 14.0.6029.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Single Image 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Silverlight (Version: 4.0.60831.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
Norton Bootable Recovery Tool Wizard (Version: 4.1.0.15)
Norton Internet Security (Version: 18.6.0.29)
Penguins! (Version: 2.2.0.95)
Plants vs. Zombies - Game of the Year (Version: 2.2.0.95)
PlayReady PC Runtime amd64 (Version: 1.3.0)
PlayReady PC Runtime x86 (Version: 1.3.0)
Polar Bowler (Version: 2.2.0.95)
Realtek USB 2.0 Reader Driver (Version: 1.0.0.12)
Realtek WLAN Driver (Version: 2.00.0013)
Skype Launcher (Version: 2.01)
Skype™ 5.5 (Version: 5.5.119)
Synaptics Pointing Device Driver (Version: 15.2.11.1)
Tom Clancy's Splinter Cell (Version: 2.2.0.97)
Toshiba App Place (Version: 1.0.6.3)
TOSHIBA Application Installer (Version: 9.0.1.1)
TOSHIBA Assist (Version: 4.02.02)
Toshiba Book Place (Version: 2.2.7530)
TOSHIBA Bulletin Board (Version: 1.6.08.64)
TOSHIBA Disc Creator (Version: 2.1.0.6 for x64)
TOSHIBA eco Utility (Version: 1.2.25.64)
TOSHIBA Face Recognition (Version: 3.1.8.64)
TOSHIBA Hardware Setup (Version: 4.08.06.00)
TOSHIBA HDD/SSD Alert (Version: 3.1.64.7)
Toshiba Laptop Checkup (Version: 2.0.10.26)
TOSHIBA Media Controller (Version: 1.0.86.2)
TOSHIBA Media Controller Plug-in (Version: 1.0.6.1)
Toshiba Online Backup (Version: 2.0.0.25)
TOSHIBA PC Health Monitor (Version: 1.7.4.64)
TOSHIBA Quality Application (Version: 1.0.3)
TOSHIBA Recovery Media Creator (Version: 2.1.3.5109)
TOSHIBA ReelTime (Version: 1.7.17.64)
TOSHIBA Resolution+ Plug-in for Windows Media Player (Version: 1.1.0)
TOSHIBA Service Station (Version: 2.1.52)
TOSHIBA Sleep Utility (Version: 1.4.2.7)
TOSHIBA Supervisor Password (Version: 4.08.06.00)
TOSHIBA Value Added Package (Version: 1.5.4.64)
TOSHIBA Web Camera Application (Version: 2.0.0.19)
TOSHIBA Wireless LAN Indicator (Version: 1.0.3)
ToshibaRegistration (Version: 1.0.4)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553455) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2553323) 32-Bit Edition
Update for Microsoft Outlook Social Connector (KB2583935)
Update Installer for WildTangent Games App
WildTangent Games (Version: 1.0.2.5)
WildTangent Games App (Toshiba Games) (Version: 4.0.4.16)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3508.1109)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3508.1109)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Zuma's Revenge (Version: 2.2.0.97)

========================= Memory info: ===================================

Percentage of memory in use: 28%
Total physical RAM: 6091.86 MB
Available physical RAM: 4384.41 MB
Total Pagefile: 12181.91 MB
Available Pagefile: 10387.72 MB
Total Virtual: 4095.88 MB
Available Virtual: 3982.57 MB

========================= Partitions: =====================================

1 Drive c: (TI106139W0E) (Fixed) (Total:580.98 GB) (Free:530.95 GB) NTFS

========================= Users: ========================================

User accounts for \\CODY-PC

Administrator Cody Guest

**** End of log ****


----------------------------------------------------------------------------------------------------------

MalwareBytes Anti-Malware (PLEASE NOTE: This is the second scan I've performed. The first found four items. If you want me to post those logs, let me know.)

Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 8144

Windows 6.1.7601 Service Pack 1
Internet Explorer 9.0.8112.16421

11/13/2011 12:14:28 PM
mbam-log-2011-11-13 (12-14-28).txt

Scan type: Quick scan
Objects scanned: 173322
Time elapsed: 2 minute(s), 56 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


----------------------------------------------------------------------------------------------------

GMER:

GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2011-11-13 12:55:53
Windows 6.1.7601 Service Pack 1
Running: 2pqo4p4t.exe


---- Files - GMER 1.0.15 ----

File C:\Users\Cody\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\9LG2N1FD\ErrorPageTemplate[1] 2168 bytes
File C:\Users\Cody\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\9LG2N1FD\navcancl[2] 2713 bytes
File C:\Users\Cody\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\9LG2N1FD\background_gradient[1] 453 bytes
File C:\Users\Cody\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\J4V9QTE1\info_48[1] 0 bytes

---- EOF - GMER 1.0.15 ----

#4 Broni

Broni

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Posted 13 November 2011 - 07:43 PM

Not much there....

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan:
Posted Image

On completion of the scan click "Save log", save it to your desktop and post in your next reply:
Posted Image

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#5 Rooster455

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Posted 13 November 2011 - 09:59 PM

aswMBR version 0.9.8.986 Copyright© 2011 AVAST Software
Run date: 2011-11-13 18:42:52
-----------------------------
18:42:52.855 OS Version: Windows x64 6.1.7601 Service Pack 1
18:42:52.855 Number of processors: 4 586 0x2A07
18:42:52.855 ComputerName: CODY-PC UserName: Cody
18:42:54.821 Initialize success
18:53:18.425 AVAST engine defs: 11111302
18:54:26.018 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
18:54:26.018 Disk 0 Vendor: TOSHIBA_ GT00 Size: 610480MB BusType: 3
18:54:26.033 Disk 0 MBR read successfully
18:54:26.033 Disk 0 MBR scan
18:54:26.049 Disk 0 Windows VISTA default MBR code
18:54:26.065 Service scanning
18:54:27.157 Modules scanning
18:54:27.157 Disk 0 trace - called modules:
18:54:27.203 ntoskrnl.exe CLASSPNP.SYS disk.sys >>UNKNOWN [0xfffffa800816e334]<<
18:54:27.203 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa800815b790]
18:54:27.219 3 CLASSPNP.SYS[fffff880015aa43f] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa8006249050]
18:54:27.219 \Driver\iaStor[0xfffffa80061d5c80] -> IRP_MJ_INTERNAL_DEVICE_CONTROL -> 0xfffffa800816e334
18:54:28.436 AVAST engine scan C:\windows
18:54:30.197 AVAST engine scan C:\windows\system32
18:55:53.254 AVAST engine scan C:\windows\system32\drivers
18:56:05.048 AVAST engine scan C:\Users\Cody
18:58:36.276 Disk 0 MBR has been saved successfully to "C:\Users\Cody\Desktop\MBR.dat"
18:58:36.276 The log file has been saved successfully to "C:\Users\Cody\Desktop\aswMBR.txt"

Edited by Rooster455, 13 November 2011 - 10:01 PM.


#6 Broni

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Posted 13 November 2011 - 10:41 PM

It looks like some more advanced tools will be needed.

With the information you have provided I believe you will need help from the malware removal team.
Please make sure that you read the information about getting started first.
Then start a new thread HERE and include or required logs.
Including a link to this thread will be helpful.

Good luck and be patient. Help is on the way!

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