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Registry Issues after removal of the Windows Recovery Virus


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#1 bizebee

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Posted 13 November 2011 - 01:49 AM

I downloaded the Malwarebytes Anti-Malware software and removed the Windows Recovery Virus. I also downloaded the Unhide.exe and used it to bring back my files. I have two issues now:

First when I hit start and go to "All Programs" not all my programs show and the ones that I find and open do not show up as recently used when I hit start again after using the program. How do I fix this?

Second, The virus was removed a few days ago and I've been able to use my programs without any problems. Now when I try to use Quickbooks I get a registry error, telling me that "Quickbooks has a problem reading this registration file. You need to ask your system administrator to REMOVE this file and re-install it." Please help.

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#2 hamluis

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Posted 13 November 2011 - 09:59 AM

<<The virus was removed a few days ago and I've been able to use my programs without any problems...>>

I'm a little confused...when did the problems listed begin?

I see no registry issues detailed...I do see a registration situation with Quickbooks detailed. The two are not the same. A registration issue can probably be overcome by uninstalling/reinstalling the program with said issue, based on premise that program files may be damaged.

Louis




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