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Virus or malware


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3 replies to this topic

#1 SilverSurferGH

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Posted 12 November 2011 - 09:00 PM

Hello all, I am a first time user here at Bleeping Computer which a good friend of mine recommended. My knowledge of computers for word of a better term would be medium. I'm trying to get a small business off the ground and have no money for expensive software.

I would appreciate some assistance/suggestions on how to rid myself of a virus/malware problem I believe I got from a pirate music CD (Ramones) I bought in Bali.

I will attempt to take baby steps on how & what I've done and to rid my beautiful new computer of this hideous infection.

I loaded a music CD into my drive on my laptop using Windows Media Player and listened to a few songs suddenly the music went crazy sounding like devil speak and the drive started making noise, so I ejected the CD and as I was deciding from music on my hard drive I noticed nearly all my icons (non music files) had been turned to music files. Except MS Office, .pdf's, jpg's. When trying to open nearly all my programs Windows Media Player launches with another window stating that WMP cannot launch this file because it has a file extension (.lnk) I have noticed a lot of the programs I try to launch have (x86)with in the file name I'm not sure if this is anything or not.

My friend suggested I use Malwarebytes to rid this disease which I tried and it didn't find any infections or even cookies. I then loaded SpyHunter 4 which found Backdoor.IRCbot.gen!M & Trojan. Vundo.gen!C & Malware.generic & a whole lot of cookies but I needed to pay to get rid of them. I then thought I removed SpyHunter 4 in the correct manner but noticed it is still there.

If anyone can assist I'd extremely thankful.

Cheers

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#2 boopme

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Posted 12 November 2011 - 09:31 PM

Hello, I moved you from WIN7 to Am I Infected.

You may want to scan that CD.

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
  • List Minidump Files
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.


Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
  • List Minidump Files
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.


I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image


NOTE: In some instances if no malware is found there will be no log produced.


Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 SilverSurferGH

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Posted 13 November 2011 - 08:47 PM

Thanks for your reply. With the help of a friend, we ran the tools you suggested, but nothing out of place was evident (ESET found nothing). A bit more digging revealed that it was a corrupt registry entry defaulting all the shortcut icons to whatever was selected in "Open with..." We were able to reset the entries from a similar issue reported on sevenforums.com

Many thanks for your help and suggestions - crisis averted this time!

Cheers

SilverSurferGH

#4 boopme

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Posted 13 November 2011 - 10:12 PM

You;re welcome and thanks for posting back a solution that may help another.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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