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iexplore out of control


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20 replies to this topic

#1 drew3070

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Posted 12 November 2011 - 12:42 PM

Hi, thanks for helping me if you can. My xp home machine is infected with something that hijacks my browser and starts internet explorer on its own. The iexplore.exe takes up more and more memory until it just crashes. If I use the task manager to end the process, it just starts up again a few minutes later.

Cheers,
Drew

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#2 boopme

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Posted 15 November 2011 - 09:25 PM

Hello Drew,sorry we missed you.
Are you on a router? Are other machines on it,if so are they redirecting?

Do you use Firefox?


Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
  • List Minidump Files
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.


Please follow our Removal Guide here How to remove Google Redirects. You will move to the Automated Removal Instructions

If it finds something make sure Cure is selected
Next click Continue then Reboot now
A log file should be created on your C: drive named "TDSSKiller.txt" please copy and paste the contents in your next reply.


Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1
Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Troubleshoot Malwarebytes' Anti-Malware
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 drew3070

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Posted 15 November 2011 - 09:55 PM

Thank you! I'm on a router shared by an iPad and also a machine that's running Vista. The Vista machine seems to be going normally. On the problem machine we use ie and firefox.

I'm working on the logs, but thanks in advance!

#4 drew3070

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Posted 15 November 2011 - 10:10 PM

mbam working on it now . . .

MiniToolBox by Farbar
Ran by dkesler (administrator) on 15-11-2011 at 22:05:47
Microsoft Windows XP Service Pack 3 (X86)

***************************************************************************

========================= Flush DNS: ===================================


Windows IP Configuration



Successfully flushed the DNS Resolver Cache.


========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================

127.0.0.1 localhost

========================= IP Configuration: ================================

# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp

# Interface IP Configuration for "Wireless Network Connection"

set address name="Wireless Network Connection" source=dhcp
set dns name="Wireless Network Connection" source=dhcp register=PRIMARY
set wins name="Wireless Network Connection" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



Host Name . . . . . . . . . . . . : Kesler-Laptop

Primary Dns Suffix . . . . . . . : groton.org

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : groton.org

home



Ethernet adapter Local Area Connection:



Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Controller

Physical Address. . . . . . . . . : 00-14-22-94-EA-1F



Ethernet adapter Wireless Network Connection:



Connection-specific DNS Suffix . : home

Description . . . . . . . . . . . : Dell Wireless 1470 Dual Band WLAN Mini-PCI Card

Physical Address. . . . . . . . . : 00-14-A5-54-A5-A7

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.3

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 192.168.1.1

Lease Obtained. . . . . . . . . . : Tuesday, November 15, 2011 10:04:13 PM

Lease Expires . . . . . . . . . . : Wednesday, November 16, 2011 10:04:13 PM

Server: Wireless_Broadband_Router.home
Address: 192.168.1.1

Name: google.com.groton.org
Address: 74.123.155.124



Pinging google.com [72.14.204.105] with 32 bytes of data:



Reply from 72.14.204.105: bytes=32 time=15ms TTL=251

Reply from 72.14.204.105: bytes=32 time=17ms TTL=251



Ping statistics for 72.14.204.105:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 15ms, Maximum = 17ms, Average = 16ms

Server: Wireless_Broadband_Router.home
Address: 192.168.1.1

Name: yahoo.com.groton.org
Address: 74.123.155.124



Pinging yahoo.com [98.139.180.149] with 32 bytes of data:



Reply from 98.139.180.149: bytes=32 time=42ms TTL=50

Reply from 98.139.180.149: bytes=32 time=265ms TTL=49



Ping statistics for 98.139.180.149:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 42ms, Maximum = 265ms, Average = 153ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 14 22 94 ea 1f ...... Broadcom 440x 10/100 Integrated Controller - Packet Scheduler Miniport
0x3 ...00 14 a5 54 a5 a7 ...... Dell Wireless 1470 Dual Band WLAN Mini-PCI Card - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.3 25
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
169.254.0.0 255.255.0.0 192.168.1.3 192.168.1.3 20
192.168.1.0 255.255.255.0 192.168.1.3 192.168.1.3 25
192.168.1.3 255.255.255.255 127.0.0.1 127.0.0.1 25
192.168.1.255 255.255.255.255 192.168.1.3 192.168.1.3 25
224.0.0.0 240.0.0.0 192.168.1.3 192.168.1.3 25
255.255.255.255 255.255.255.255 192.168.1.3 2 1
255.255.255.255 255.255.255.255 192.168.1.3 192.168.1.3 1
Default Gateway: 192.168.1.1
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\Windows\System32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 04 C:\Program Files\Bonjour\mdnsNSP.dll [147456] (Apple Inc.)
Catalog9 01 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/15/2011 09:41:46 PM) (Source: Application Error) (User: )
Description: Fault bucket -1599740900.
The Wep key exchange did not result in a secure connection setup after 802.1x authentication. The current setting has been marked as failed and the Wireless connection will be disconnected.

Error: (11/15/2011 09:41:37 PM) (Source: Application Error) (User: )
Description: Faulting application explorer.exe, version 6.0.2900.5512, faulting module unknown, version 0.0.0.0, fault address 0x016d39a3.
Processing media-specific event for [explorer.exe!ws!]

Error: (11/15/2011 11:23:38 AM) (Source: Application Error) (User: )
Description: Fault bucket -1600016070.
The Wep key exchange did not result in a secure connection setup after 802.1x authentication. The current setting has been marked as failed and the Wireless connection will be disconnected.

Error: (11/15/2011 09:48:24 AM) (Source: Application Error) (User: )
Description: Faulting application explorer.exe, version 6.0.2900.5512, faulting module unknown, version 0.0.0.0, fault address 0x016d2ddc.
Processing media-specific event for [explorer.exe!ws!]

Error: (11/15/2011 01:04:26 AM) (Source: Application Hang) (User: )
Description: Hanging application vlc.exe, version 1.1.4.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (11/15/2011 01:00:33 AM) (Source: Application Hang) (User: )
Description: Hanging application compupic.exe, version 0.0.0.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (11/14/2011 04:16:40 PM) (Source: Application Error) (User: )
Description: Fault bucket 223121472.
The Wep key exchange did not result in a secure connection setup after 802.1x authentication. The current setting has been marked as failed and the Wireless connection will be disconnected.

Error: (11/14/2011 04:14:42 PM) (Source: Application Error) (User: )
Description: Faulting application drwtsn32.exe, version 5.1.2600.0, faulting module dbghelp.dll, version 5.1.2600.5512, fault address 0x0001295d.
Processing media-specific event for [drwtsn32.exe!ws!]

Error: (11/14/2011 04:13:49 PM) (Source: Application Error) (User: )
Description: Faulting application explorer.exe, version 6.0.2900.5512, faulting module unknown, version 0.0.0.0, fault address 0x016d2ddc.
Processing media-specific event for [explorer.exe!ws!]

Error: (11/14/2011 07:28:02 AM) (Source: Application Error) (User: )
Description: Fault bucket -1608293742.
The Wep key exchange did not result in a secure connection setup after 802.1x authentication. The current setting has been marked as failed and the Wireless connection will be disconnected.


System errors:
=============
Error: (11/15/2011 10:04:06 PM) (Source: Service Control Manager) (User: )
Description: The nipxirmu service failed to start due to the following error:
%%2

Error: (11/15/2011 10:04:06 PM) (Source: Service Control Manager) (User: )
Description: The Splashtop® Remote Service service failed to start due to the following error:
%%2

Error: (11/15/2011 10:04:06 PM) (Source: Service Control Manager) (User: )
Description: The Dell Wireless WLAN Tray Service service failed to start due to the following error:
%%2

Error: (11/15/2011 08:54:29 PM) (Source: Service Control Manager) (User: )
Description: The nipxirmu service failed to start due to the following error:
%%2

Error: (11/15/2011 08:54:29 PM) (Source: Service Control Manager) (User: )
Description: The Splashtop® Remote Service service failed to start due to the following error:
%%2

Error: (11/15/2011 08:54:29 PM) (Source: Service Control Manager) (User: )
Description: The Dell Wireless WLAN Tray Service service failed to start due to the following error:
%%2

Error: (11/15/2011 06:56:37 AM) (Source: Service Control Manager) (User: )
Description: The nipxirmu service failed to start due to the following error:
%%2

Error: (11/15/2011 06:56:37 AM) (Source: Service Control Manager) (User: )
Description: The Splashtop® Remote Service service failed to start due to the following error:
%%2

Error: (11/15/2011 06:56:37 AM) (Source: Service Control Manager) (User: )
Description: The Dell Wireless WLAN Tray Service service failed to start due to the following error:
%%2

Error: (11/15/2011 00:16:34 AM) (Source: Service Control Manager) (User: )
Description: The nipxirmu service failed to start due to the following error:
%%2


Microsoft Office Sessions:
=========================
Error: (11/15/2011 09:41:46 PM) (Source: Application Error)(User: )
Description: -1599740900

Error: (11/15/2011 09:41:37 PM) (Source: Application Error)(User: )
Description: explorer.exe6.0.2900.5512unknown0.0.0.0016d39a3

Error: (11/15/2011 11:23:38 AM) (Source: Application Error)(User: )
Description: -1600016070

Error: (11/15/2011 09:48:24 AM) (Source: Application Error)(User: )
Description: explorer.exe6.0.2900.5512unknown0.0.0.0016d2ddc

Error: (11/15/2011 01:04:26 AM) (Source: Application Hang)(User: )
Description: vlc.exe1.1.4.0hungapp0.0.0.000000000

Error: (11/15/2011 01:00:33 AM) (Source: Application Hang)(User: )
Description: compupic.exe0.0.0.0hungapp0.0.0.000000000

Error: (11/14/2011 04:16:40 PM) (Source: Application Error)(User: )
Description: 223121472

Error: (11/14/2011 04:14:42 PM) (Source: Application Error)(User: )
Description: drwtsn32.exe5.1.2600.0dbghelp.dll5.1.2600.55120001295d

Error: (11/14/2011 04:13:49 PM) (Source: Application Error)(User: )
Description: explorer.exe6.0.2900.5512unknown0.0.0.0016d2ddc

Error: (11/14/2011 07:28:02 AM) (Source: Application Error)(User: )
Description: -1608293742


=========================== Installed Programs ============================

AC3Filter 1.63b (Version: 1.63b)
Adobe AIR (Version: 2.7.1.19610)
Adobe Flash Player 11 ActiveX (Version: 11.0.1.152)
Adobe Flash Player 11 Plugin (Version: 11.0.1.152)
Adobe Reader X (10.1.1) (Version: 10.1.1)
Adobe Shockwave Player (Version: 10.1.4.20)
America Online
AOL Coach Version 1.0(Build:20020605.1)
AOLIcon (Version: 1.00.0000)
Apple Mobile Device Support (Version: 2.1.1.13)
Apple Software Update (Version: 2.1.1.116)
Atlantis Mysteries of Ancient Inventors 1.00
Audacity 1.2.6
Big Fish Games: Game Manager (Version: 2.0.0.5)
Bonjour (Version: 1.0.105)
Broadcom Management Programs (Version: 8.65.01)
CCleaner (Version: 3.12)
CDBurnerXP (Version: 4.2.7.1893)
Compatibility Pack for the 2007 Office system (Version: 12.0.6425.1000)
CompuPic Pro
Conexant HDA D110 MDC V.92 Modem
Dell Driver Reset Tool (Version: 1.02.0000)
Dell System Restore (Version: 2.00.0000)
Dell Wireless WLAN Card
DellSupport (Version: 6.0.3062)
Digital Content Portal (Version: 1.00.0000)
Digital Line Detect (Version: 1.15)
DVD Decrypter (Remove Only)
EPSON Printer Software
ESET Online Scanner v3
HiDownload
High Definition Audio Driver Package - KB835221 (Version: 20040219.000000)
HiJackThis (Version: 1.0.0)
HijackThis 2.0.2 (Version: 2.0.2)
Intel® Graphics Media Accelerator Driver for Mobile (Version: 6.14.10.4363)
InterActual Player
Internal Network Card Power Management (Version: 1.7.1)
iTunes (Version: 8.0.1.11)
Java Auto Updater (Version: 2.0.6.1)
Java™ 6 Update 29 (Version: 6.0.290)
Kerio Outlook Connector (Version: 6.7.7919)
LizardTech DjVu Control
Logitech QuickCam (Version: 11.50.1169)
Logitech QuickCam Driver Package
Magic Academy 2 1.00
Malwarebytes' Anti-Malware version 1.51.2.1300 (Version: 1.51.2.1300)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2572067)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office XP Professional (Version: 10.0.6626.0)
Microsoft Plus! Digital Media Edition Installer (Version: 1.1.0.3514)
Microsoft Plus! Photo Story 2 LE (Version: 1.1.0.3463)
Microsoft Silverlight (Version: 4.0.60831.0)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Modem Helper (Version: 3.01)
Mozilla Firefox 7.0.1 (x86 en-US) (Version: 7.0.1)
MSXML 4.0 SP2 (KB927978) (Version: 4.20.9841.0)
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Nancy Drew: Last Train to Blue Moon Canyon
National Instruments Software (Version: )
NetWaiting (Version: 2.5.23)
NI-DIM 1.0.0 (Version: 1.00.49153)
NI-ORB 1.0.1 (Version: 1.01.49153)
NI-PAL 1.6.3f0 Engine (Version: 1.1539.3.0)
NI-RPC 3.0.1f1 Engine (Version: 3.1.3.1)
NI-VISA Runtime 3.0.1f3 (Version: 3.01.771)
NI PXI Resource Manager 1.0.0 (Version: 1.00.49155)
NI Uninstaller 1.1.1f1 (Version: 1.11.20)
OLYMPUS CAMEDIA Master 4.1
Optimum Online net guide
OverDrive Media Console (Version: 3.2.5)
Personal Color Viewer 2.0 (Version: 2.00.0000)
PowerISO
QuickSet (Version: 5.8.0)
QuickTime (Version: 7.55.90.70)
QuickTime for Windows (32-bit)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealPlayer
RealUpgrade 1.1 (Version: 1.1.0)
Skype Toolbars (Version: 1.0.4051)
Skype™ 4.2 (Version: 4.2.169)
Splashtop Streamer (Version: 1.6.0.1)
Synaptics Pointing Device Driver (Version: 8.0.14.0)
URL Helper
Viewpoint Media Player (Remove Only)
VLC media player 1.1.4 (Version: 1.1.4)
Vz In Home Agent (Version: 7.08.22)
WebFldrs XP (Version: 9.50.7523)
Winamp (Version: 5.58 )
Windows Genuine Advantage Validation Tool (KB892130)
Windows Genuine Advantage Validation Tool (KB892130) (Version: 1.7.0069.2)
Windows Internet Explorer 7 (Version: 20070813.185237)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Media Format 11 runtime
Windows Media Player 10 (Version: 9.00.3636)
Windows Media Player 11
Windows XP Service Pack 3 (Version: 20080414.031525)
WinRAR archiver
World of Goo (Version: 1.2)
Yahoo! Detect
Yahoo! Messenger

========================= Memory info: ===================================

Percentage of memory in use: 98%
Total physical RAM: 503.37 MB
Available physical RAM: 5.48 MB
Total Pagefile: 1227.31 MB
Available Pagefile: 737.48 MB
Total Virtual: 2047.88 MB
Available Virtual: 1993.54 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:34.21 GB) (Free:6.32 GB) NTFS
3 Drive e: (HI_AJ_0621_00_00) (CDROM) (Total:0.43 GB) (Free:0 GB) CDFS
4 Drive g: (U3 System) (CDROM) (Total:0.01 GB) (Free:0 GB) CDFS
5 Drive i: (UBUSB) (Removable) (Total:3.74 GB) (Free:3.36 GB) FAT32

========================= Users: ========================================

User accounts for \\KESLER-LAPTOP

Administrator dkesler Guest
HelpAssistant SUPPORT_388945a0 Therese Thumser

========================= Minidump Files ==================================

No minidump file found

**** End of log ****

#5 drew3070

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Posted 15 November 2011 - 10:24 PM

Having trouble getting tdsskiller to run. Renamed it and everything. I'll look for another killer?

#6 boopme

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Posted 15 November 2011 - 10:29 PM

Download the FixTDSS.exe

Save the file to your Windows desktop.
Close all running programs.
If you are running Windows XP, turn off System Restore. How to turn off or turn on Windows XP System Restore
Double-click the FixTDSS.exe file to start the removal tool.
Click Start to begin the process, and then allow the tool to run.
Restart the computer when prompted by the tool.
After the computer has started, the tool will inform you of the state of infection (make sure to let me know what it said)
If you are running Windows XP, re-enable System Restore.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 drew3070

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Posted 16 November 2011 - 12:35 AM

infected mbr detected
repair succeeded

starting mbam now . . .

#8 drew3070

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Posted 16 November 2011 - 07:03 AM

Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 8172

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

11/16/2011 7:02:04 AM
mbam-log-2011-11-16 (07-02-04).txt

Scan type: Quick scan
Objects scanned: 192337
Time elapsed: 11 minute(s), 12 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#9 boopme

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Posted 16 November 2011 - 12:43 PM

Looks good.. You need to update to Java 7.
To be sure we left nothing..
I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image


NOTE: In some instances if no malware is found there will be no log produced.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 drew3070

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Posted 16 November 2011 - 07:10 PM

uh oh?
I don't need splashtop anymore, really.
I tried updating JAVA but it reported that it was up to date.
I'll try that part again after this.

Much obliged to you!

Here's the ESET list.

C:\Program Files\Splashtop\Splashtop Remote\Server\DataProxy.exe Win32/Patched.HN trojan cleaned - quarantined
C:\Program Files\Splashtop\Splashtop Remote\Server\spupnp.exe Win32/Patched.HN trojan cleaned - quarantined
C:\Program Files\Splashtop\Splashtop Remote\Server\SRLogin.exe Win32/Patched.HN trojan cleaned - quarantined
C:\Program Files\Splashtop\Splashtop Remote\Server\SRServer.exe Win32/Patched.HN trojan cleaned - quarantined
C:\Program Files\Splashtop\Splashtop Remote\Server\SRSOOBE.exe Win32/Patched.HN trojan cleaned - quarantined
C:\Qoobox\Quarantine\C\Documents and Settings\dkesler\Application Data\Mozilla\Firefox\Profiles\xbbxsgly.default\extensions\{55cbf5d8-0e74-43a0-a6d8-8b00f8071dc6}\chrome.manifest.vir Win32/TrojanDownloader.Tracur.F trojan cleaned by deleting - quarantined
C:\Qoobox\Quarantine\C\Documents and Settings\dkesler\Application Data\Mozilla\Firefox\Profiles\xbbxsgly.default\extensions\{acd5e364-d280-476b-a9f8-fb9c2a15237d}\chrome.manifest.vir Win32/TrojanDownloader.Tracur.F trojan cleaned by deleting - quarantined
C:\Qoobox\Quarantine\C\Documents and Settings\dkesler\Application Data\Mozilla\Firefox\Profiles\xbbxsgly.default\extensions\{eeabf938-676e-492c-94d2-d11665fc70d9}\chrome.manifest.vir Win32/TrojanDownloader.Tracur.F trojan cleaned by deleting - quarantined
C:\Qoobox\Quarantine\C\Documents and Settings\dkesler\Application Data\Mozilla\Firefox\Profiles\xbbxsgly.default\extensions\{ef8444e3-df34-4fe8-b8d1-9cfa69db6700}\chrome.manifest.vir Win32/TrojanDownloader.Tracur.F trojan cleaned by deleting - quarantined
C:\Qoobox\Quarantine\C\Documents and Settings\mkesler\Local Settings\Application Data\av.exe.vir a variant of Win32/Kryptik.SEN trojan cleaned by deleting - quarantined
C:\Qoobox\Quarantine\C\Program Files\Bonjour\mDNSResponder.exe.vir Win32/Patched.HN trojan cleaned - quarantined
C:\Qoobox\Quarantine\C\Program Files\CDBurnerXP\NMSAccessU.exe.vir Win32/Patched.HN trojan cleaned - quarantined
C:\Qoobox\Quarantine\C\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe.vir Win32/Patched.HN trojan cleaned - quarantined
C:\Qoobox\Quarantine\C\Program Files\Common Files\logishrd\LVCOMSER\LVComSer.exe.vir Win32/Patched.HN trojan cleaned - quarantined
C:\Qoobox\Quarantine\C\Program Files\Common Files\logishrd\LVMVFM\LVPrcSrv.exe.vir Win32/Patched.HN trojan cleaned - quarantined
C:\Qoobox\Quarantine\C\Program Files\Dell\NicConfigSvc\NICCONFIGSVC.exe.vir Win32/Patched.HN trojan cleaned - quarantined
C:\Qoobox\Quarantine\C\Program Files\Java\jre6\bin\jqs.exe.vir Win32/Patched.HN trojan cleaned - quarantined
C:\Qoobox\Quarantine\C\Program Files\Photodex\CompuPicPro\ScsiAccess.exe.vir Win32/Patched.HN trojan cleaned - quarantined
C:\Qoobox\Quarantine\C\Program Files\Splashtop\Splashtop Remote\Server\SRService.exe.vir Win32/Patched.HN trojan cleaned - quarantined
C:\Qoobox\Quarantine\C\Program Files\Splashtop\Splashtop Software Updater\SSUService.exe.vir Win32/Patched.HN trojan cleaned - quarantined
C:\Qoobox\Quarantine\C\WINDOWS\1275420111.vir:815987379.exe Win32/Sirefef.CT trojan cleaned by deleting - quarantined
C:\Qoobox\Quarantine\C\WINDOWS\wanmpsvc.exe.vir Win32/Patched.HN trojan cleaned - quarantined
C:\Qoobox\Quarantine\C\WINDOWS\system32\adobemedia.exe.vir Win32/TrojanClicker.Agent.NIR trojan cleaned by deleting - quarantined
C:\Qoobox\Quarantine\C\WINDOWS\system32\nipalsm.exe.vir Win32/Patched.HN trojan cleaned - quarantined
C:\Qoobox\Quarantine\C\WINDOWS\system32\PR15.DLL.vir a variant of Win32/Agent.QOH trojan cleaned by deleting - quarantined
C:\Qoobox\Quarantine\C\WINDOWS\system32\wexe.exe.vir Win32/TrojanClicker.Agent.NIR trojan cleaned by deleting - quarantined
C:\Qoobox\Quarantine\C\WINDOWS\system32\wltrysvc.exe.vir Win32/Patched.HN trojan cleaned - quarantined
C:\Qoobox\Quarantine\C\WINDOWS\system32\wuauclt.exe.vir Win32/Patched.HN trojan cleaned - quarantined
C:\Qoobox\Quarantine\C\WINDOWS\system32\Drivers\ipsec.sys.vir a variant of Win32/Rootkit.Kryptik.DM trojan cleaned by deleting - quarantined
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP17\A0001408.exe Win32/Patched.HN trojan cleaned - quarantined
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP17\A0001409.exe Win32/Patched.HN trojan cleaned - quarantined
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP17\A0001410.exe Win32/Patched.HN trojan cleaned - quarantined
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP17\A0001411.exe Win32/Patched.HN trojan cleaned - quarantined
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP17\A0001412.exe Win32/Patched.HN trojan cleaned - quarantined
C:\WINDOWS\system32\BCMWLTRY.EXE Win32/Patched.HN trojan cleaned - quarantined

#11 drew3070

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Posted 17 November 2011 - 06:02 PM

latest mbam

Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 8184

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

11/17/2011 5:31:24 PM
mbam-log-2011-11-17 (17-31-24).txt

Scan type: Quick scan
Objects scanned: 195036
Time elapsed: 13 minute(s), 59 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#12 drew3070

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Posted 17 November 2011 - 08:02 PM

mbam full scan
am i in the clear?


Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 8184

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

11/17/2011 7:01:11 PM
mbam-log-2011-11-17 (19-01-10).txt

Scan type: Full scan (C:\|)
Objects scanned: 265969
Time elapsed: 57 minute(s), 44 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#13 boopme

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Posted 17 November 2011 - 08:22 PM

This looks great. We should clean the Temps and coockies and see if there are any remnants and then we can mop up. Toolbox showed Java™ 6 Update 29 (Version: 6.0.290)
The latest is JRE7.. I'll post full instructions after the last claening step.



Next run ATF and SAS:

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.



JAVA
Important Note: Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system.Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 7 and save it to your desktop.
  • Look for "Java Platform, Standard Edition".
  • Click the "Download JRE" button to the right.
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • From the list, select your OS and Platform (32-bit or 64-bit).
  • If a download for an Offline Installation is available, it is recommended to choose that and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to Posted Image > Control Panel, double-click on Add/Remove Programs or Programs and Features in Vista/Windows 7 and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-7u1-windows-i586-s.exe (or jre-7u1-windows-x64.exe for 64-bit) to install the newest version.
  • If using Windows 7 or Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
  • When the Java Setup - Welcome window opens, click the Install > button.
  • If offered to install a Toolbar, just uncheck the box before continuing unless you want it.
  • The McAfee Security Scan Plus tool is installed by default unless you uncheck the McAfee installation box when updating Java.
Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications but it's not necessary.
To disable the JQS service if you don't want to use it:
  • Go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter.
  • Click Ok and reboot your computer.


You are welcome!!
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#14 drew3070

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Posted 19 November 2011 - 11:30 PM

There was some tech problem at atribune and I couldn't get ATF. I used TFC by oldtimer instead and am running super anti now.

#15 drew3070

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Posted 20 November 2011 - 12:24 PM

working on java now, the machine is running great!

here the sas log

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 11/20/2011 at 10:47 AM

Application Version : 5.0.1136

Core Rules Database Version : 7965
Trace Rules Database Version: 5777

Scan type : Complete Scan
Total Scan Time : 02:30:39

Operating System Information
Windows XP Home Edition 32-bit, Service Pack 3 (Build 5.01.2600)
Administrator

Memory items scanned : 229
Memory threats detected : 0
Registry items scanned : 35508
Registry threats detected : 0
File items scanned : 37489
File threats detected : 0




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