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Bleeping Malware!


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2 replies to this topic

#1 Kobus P

Kobus P

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Posted 12 November 2011 - 08:41 AM

Attached File  GMER.log   59.66KB   0 downloads.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421
Run by Douglas Cowley at 15:07:12 on 2011-11-12
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.1976.612 [GMT 2:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\windows\system32\wininit.exe
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_9b219d80a8843bf8\STacSV.exe
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\windows\System32\spoolsv.exe
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_9b219d80a8843bf8\aestsrv.exe
C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
C:\Program Files\Prevx\prevx.exe
C:\Program Files\Hewlett-Packard\Shared\HPDrvMntSvc.exe
C:\Program Files\Hewlett-Packard\HP HotKey Support\hpHotkeyMonitor.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
c:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\windows\system32\svchost.exe -k imgsvc
C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\windows\system32\wbem\unsecapp.exe
C:\windows\system32\svchost.exe -k bthsvcs
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\windows\system32\taskhost.exe
C:\windows\system32\Dwm.exe
C:\Program Files\Prevx\prevx.exe
C:\Program Files\Hewlett-Packard\HP HotKey Support\QLBController.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Windows\System32\spool\drivers\w32x86\3\WrtMon.exe
C:\Program Files\Ask.com\Updater\Updater.exe
C:\Program Files\HP\HP Software Update\hpwuschd2.exe
C:\windows\system32\igfxsrvc.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Windows\System32\spool\drivers\w32x86\3\WrtProc.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe
C:\Program Files\Nokia\Nokia Suite\NokiaSuite.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\PC Connectivity Solution\Transports\NclUSBSrv.exe
C:\Program Files\PC Connectivity Solution\Transports\NclRSSrv.exe
C:\Program Files\PC Connectivity Solution\Transports\NclMSBTSrvEx.exe
C:\windows\system32\SearchIndexer.exe
C:\Program Files\Hewlett-Packard\Shared\hpqToaster.exe
C:\windows\system32\SearchProtocolHost.exe
C:\Program Files\Hewlett-Packard\Shared\hpCaslNotification.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\windows\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe
C:\Program Files\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\windows\system32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\windows\explorer.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\windows\system32\wusa.exe
C:\windows\servicing\TrustedInstaller.exe
C:\windows\System32\svchost.exe -k swprv
C:\windows\system32\wuauclt.exe
C:\windows\SoftwareDistribution\Download\Install\CheckSURPackage.EXE
d:\4cd03f1e671d148e935147cdf8\checksurlauncher.exe
d:\4cd03f1e671d148e935147cdf8\CheckSUR.exe
C:\windows\system32\conhost.exe
C:\windows\system32\taskeng.exe
C:\windows\system32\SearchFilterHost.exe
C:\windows\system32\DllHost.exe
C:\windows\system32\DllHost.exe
C:\windows\system32\conhost.exe
C:\windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.ask.com/?l=dis&o=99999991&gct=hp
uURLSearchHooks: UrlSearchHook Class: {00000000-6e41-4fd3-8538-502f5495e5fc} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: SafeOnline BHO: {69d72956-317c-44bd-b369-8e44d4ef9801} - c:\windows\system32\PxSecure.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Bing Bar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn toolbar\platform\6.3.2322.0\npwinext.dll
BHO: Bgames Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
TB: @c:\program files\msn toolbar\platform\6.3.2322.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - c:\program files\msn toolbar\platform\6.3.2322.0\npwinext.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: Bgames Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
TB: {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - No File
TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
uRun: [HPAdvisorDock] c:\program files\hewlett-packard\hp advisor\dock\HPAdvisorDock.exe
uRun: [ISUSPM] -scheduler
uRun: [LightScribe Control Panel] c:\program files\common files\lightscribe\LightScribeControlPanel.exe -hidden
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [TomTomHOME.exe] "c:\program files\tomtom home 2\TomTomHOMERunner.exe"
uRun: [<NO NAME>]
uRun: [NokiaSuite.exe] c:\program files\nokia\nokia suite\NokiaSuite.exe -tray
uRun: [InstallShield] c:\users\douglas cowley\appdata\roaming\csrss.exe
uRun: [Nokia] c:\users\douglas cowley\appdata\roaming\smss.exe
uRun: [XGOTurGFleJuIYU.exe] c:\programdata\XGOTurGFleJuIYU.exe
mRun: [QLBController] c:\program files\hewlett-packard\hp hotkey support\QLBController.exe /start
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
mRun: [WirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [SysTrayApp] c:\program files\idt\wdm\sttray.exe
mRun: [NortonOnlineBackupReminder] "c:\program files\symantec\norton online backup\activation\NOBuActivation.exe" UNATTENDED
mRun: [WrtMon.exe] c:\windows\system32\spool\drivers\w32x86\3\WrtMon.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [<NO NAME>]
mRun: [ApnUpdater] "c:\program files\ask.com\updater\Updater.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
StartupFolder: c:\users\dougla~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\social~1.lnk - c:\program files\socialbox\Socialbox.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll/cmsidewiki.html
IE: Send image to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
Trusted Zone: //about.htm/
Trusted Zone: //Exclude.htm/
Trusted Zone: //FWEvent.htm/
Trusted Zone: //LanguageSelection.htm/
Trusted Zone: //Message.htm/
Trusted Zone: //MyAgttryCmd.htm/
Trusted Zone: //MyAgttryNag.htm/
Trusted Zone: //MyNotification.htm/
Trusted Zone: //NOCLessUpdate.htm/
Trusted Zone: //quarantine.htm/
Trusted Zone: //ScanNow.htm/
Trusted Zone: //strings.vbs/
Trusted Zone: //Template.htm/
Trusted Zone: //Update.htm/
Trusted Zone: //VirFound.htm/
Trusted Zone: mcafee.com\*
Trusted Zone: mcafeeasap.com\betavscan
Trusted Zone: mcafeeasap.com\vs
Trusted Zone: mcafeeasap.com\www
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.0.1
TCP: Interfaces\{03A7CAA4-0A32-44C8-BE56-90E4C72E576C} : NameServer = 209.212.97.1 209.212.96.1
TCP: Interfaces\{1B6F6919-23CD-4822-B4CA-F00F9B2F6EAA} : DhcpNameServer = 192.168.0.1
TCP: Interfaces\{96F06B1D-E8C7-41A8-A95D-B8DF63D73EEE} : DhcpNameServer = 192.168.1.254
TCP: Interfaces\{BBFCE27E-D78B-4914-85F0-5D66CBD256F5} : NameServer = 209.212.96.1 209.212.97.1
Notify: igfxcui - igfxdev.dll
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"
.
============= SERVICES / DRIVERS ===============
.
R0 pxscan;pxscan;c:\windows\system32\drivers\pxscan.sys [2011-10-2 32008]
R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2011-4-18 165648]
R1 MpKsl048bdb3a;MpKsl048bdb3a;c:\programdata\microsoft\microsoft antimalware\definition updates\{2c6962f1-746b-47a4-b394-83b8d22c2f3e}\MpKsl048bdb3a.sys [2011-11-12 28752]
R1 pxrts;pxrts;c:\windows\system32\drivers\pxrts.sys [2011-10-2 76440]
R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-14 48128]
R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\driverstore\filerepository\stwrt.inf_x86_neutral_9b219d80a8843bf8\AEstSrv.exe [2010-9-7 81920]
R2 CSIScanner;CSIScanner;c:\program files\prevx\prevx.exe [2011-10-2 6393984]
R2 HP Support Assistant Service;HP Support Assistant Service;c:\program files\hewlett-packard\hp support framework\HPSA_Service.exe [2011-6-21 85560]
R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;c:\program files\hewlett-packard\shared\HPDrvMntSvc.exe [2011-3-28 94264]
R2 hpHotkeyMonitor;HP Hotkey Monitor;c:\program files\hewlett-packard\hp hotkey support\hpHotkeyMonitor.exe [2010-1-28 265272]
R2 regi;regi;c:\windows\system32\drivers\regi.sys [2007-4-18 11032]
R2 TomTomHOMEService;TomTomHOMEService;c:\program files\tomtom home 2\TomTomHOMEService.exe [2011-4-22 92592]
R3 btwl2cap;Bluetooth L2CAP Service;c:\windows\system32\drivers\btwl2cap.sys [2010-9-7 29472]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2009-12-14 126976]
R3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\drivers\MpNWMon.sys [2011-4-18 43392]
R3 pxkbf;pxkbf;c:\windows\system32\drivers\pxkbf.sys [2011-10-2 26096]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt86win7.sys [2011-6-10 394856]
R3 rtl8192se;Realtek Wireless LAN 802.11n PCI-E NIC NT Driver;c:\windows\system32\drivers\rtl8192se.sys [2011-9-8 1117800]
R3 rtsuvc;HP Webcam [2 MP Fixed];c:\windows\system32\drivers\rtsuvc.sys [2010-9-7 73344]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\drivers\vwifimp.sys [2009-7-14 14336]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-11-21 136176]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-14 229888]
S3 ewusbnet;HUAWEI USB-NDIS miniport;c:\windows\system32\drivers\ewusbnet.sys [2011-10-14 201168]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-11-21 136176]
S3 hwusbdev;Huawei DataCard USB PNP Device;c:\windows\system32\drivers\ewusbdev.sys [2011-10-14 101120]
S3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\drivers\NisDrvWFP.sys [2011-4-27 65024]
S3 NisSrv;Microsoft Network Inspection;c:\program files\microsoft security client\antimalware\NisSrv.exe [2011-4-27 208944]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2011-1-13 1343400]
S3 WSDPrintDevice;WSD Print Support via UMB;c:\windows\system32\drivers\WSDPrint.sys [2009-7-14 17920]
.
=============== Created Last 30 ================
.
2011-11-12 12:20:22 -------- d-----w- c:\program files\CCleaner
2011-11-12 11:59:18 28752 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{2c6962f1-746b-47a4-b394-83b8d22c2f3e}\MpKsl048bdb3a.sys
2011-11-12 11:59:09 56200 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{2c6962f1-746b-47a4-b394-83b8d22c2f3e}\offreg.dll
2011-11-12 11:33:59 -------- d-----w- c:\windows\system32\SPReview
2011-11-12 07:06:02 6668624 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{2c6962f1-746b-47a4-b394-83b8d22c2f3e}\mpengine.dll
2011-11-12 06:19:52 388096 ---ha-w- c:\programdata\aJpy4nt3qQctB0.exe
2011-11-12 06:13:59 499712 ---ha-w- c:\programdata\XGOTurGFleJuIYU.exe
2011-11-11 18:56:57 6668624 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll
2011-11-10 17:18:14 703824 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{babb37c3-2f36-4868-b17c-dd5d282d1cd6}\gapaengine.dll
2011-11-10 16:42:25 -------- d-----w- c:\program files\Microsoft Security Client
2011-11-10 16:21:35 1285488 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-11-10 16:21:27 708608 ----a-w- c:\program files\common files\system\wab32.dll
2011-11-10 16:21:27 2339840 ----a-w- c:\windows\system32\win32k.sys
2011-11-06 05:35:32 -------- d-----w- c:\program files\PC Connectivity Solution
2011-10-31 09:51:36 -------- d--h--w- c:\users\douglas cowley\appdata\roaming\HpUpdate
2011-10-31 09:50:43 527208 ------w- c:\windows\system32\HPDiscoPM5412.dll
2011-10-31 09:48:10 -------- d-----w- c:\program files\HP
2011-10-31 09:47:23 -------- d--h--w- c:\users\douglas cowley\appdata\local\HP
2011-10-19 16:45:54 75776 ----a-w- c:\windows\system32\psisrndr.ax
2011-10-19 16:45:54 72704 ----a-w- c:\windows\system32\Mpeg2Data.ax
2011-10-19 16:45:54 59904 ----a-w- c:\windows\system32\MSDvbNP.ax
2011-10-19 16:45:54 465408 ----a-w- c:\windows\system32\psisdecd.dll
2011-10-19 16:45:54 204288 ----a-w- c:\windows\system32\MSNP.ax
2011-10-19 16:45:53 571904 ----a-w- c:\windows\system32\oleaut32.dll
2011-10-19 16:45:53 233472 ----a-w- c:\windows\system32\oleacc.dll
2011-10-14 09:55:18 23424 ----a-w- c:\windows\system32\drivers\ewdcsc.sys
2011-10-14 09:55:18 201168 ----a-w- c:\windows\system32\drivers\ewusbnet.sys
2011-10-14 09:55:18 103168 ----a-w- c:\windows\system32\drivers\ewusbmdm.sys
2011-10-14 09:55:18 101120 ----a-w- c:\windows\system32\drivers\ewusbdev.sys
.
==================== Find3M ====================
.
2011-11-12 12:02:11 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-10-16 19:30:37 5642 --sha-w- c:\programdata\KGyGaAvL.sys
2011-10-16 19:10:02 168 --sh--r- c:\programdata\ECA4CD977A.sys
2011-10-02 09:24:19 76440 ----a-w- c:\windows\system32\drivers\pxrts.sys
2011-10-02 09:24:19 71880 ---ha-w- c:\windows\system32\PxSecure.dll
2011-10-02 09:24:19 32008 ----a-w- c:\windows\system32\drivers\pxscan.sys
2011-10-02 09:24:18 26096 ----a-w- c:\windows\system32\drivers\pxkbf.sys
2011-09-28 09:26:51 444952 ----a-w- c:\windows\system32\wrap_oal.dll
2011-09-28 09:26:51 109080 ----a-w- c:\windows\system32\OpenAL32.dll
2011-09-07 23:46:56 1117800 ----a-w- c:\windows\system32\drivers\rtl8192se.sys
2011-09-01 02:35:59 1798144 ----a-w- c:\windows\system32\jscript9.dll
2011-09-01 02:28:15 1126912 ----a-w- c:\windows\system32\wininet.dll
2011-09-01 02:22:54 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2011-08-17 10:57:30 75264 ----a-w- c:\windows\system32\nmwcdcls.dll
2011-08-16 04:07:58 13884 ----a-w- c:\windows\system32\RTNICVer.dll
.
============= FINISH: 15:13:17.20 ===============

Attached Files



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Posted 17 November 2011 - 08:45 AM

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Posted Image If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#3 HelpBot

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Posted 18 November 2011 - 03:04 AM

You have stated that you no longer need help with this issue, therefore I am closing this topic. If that is not the case and you need or wish to continue with this topic, please send any Moderator a Personal Message (PM) that you would like this topic re-opened.

As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!




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