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Internet Explorer Running in Background


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6 replies to this topic

#1 veronica20

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  • Local time:03:19 PM

Posted 12 November 2011 - 07:56 AM

Internet Explorer is running in the background. If I stop the process it starts back up again after a couple of minutes. I've run MalwareBytes and Spybot and nothing has been found. Any advice / help would be great.

Thanks

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#2 Broni

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Posted 12 November 2011 - 01:02 PM

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.

My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#3 veronica20

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Posted 12 November 2011 - 02:57 PM

Here are the results

Results of screen317's Security Check version 0.99.24
Windows 7 x64 (UAC is enabled)
Internet Explorer 9
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
avast! Free Antivirus
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Ad-Aware
Malwarebytes' Anti-Malware
Java™ 6 Update 22
Out of date Java installed!
Adobe Flash Player 11.0.1.152
Mozilla Firefox (x86 en-US..)
Mozilla Thunderbird (3.1.9) Thunderbird Out of Date!
````````````````````````````````
Process Check:
objlist.exe by Laurent

Windows Defender MSMpEng.exe
Ad-Aware AAWService.exe
Ad-Aware AAWTray.exe
Microsoft Security Essentials msseces.exe
Microsoft Security Client Antimalware MsMpEng.exe
windows defender MpCmdRun.exe
AVAST Software Avast AvastSvc.exe
AVAST Software Avast AvastUI.exe
``````````End of Log````````````


MiniToolBox by Farbar
Ran by Kim (administrator) on 12-11-2011 at 13:40:30
Windows 7 Professional Service Pack 1 (X64)

***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================



========================= IP Configuration: ================================

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Puget-83525
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : BC-AE-C5-CE-95-B1
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::7103:6a92:958e:35f9%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.104(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, November 12, 2011 10:40:37 AM
Lease Expires . . . . . . . . . . : Sunday, November 13, 2011 10:40:36 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 247246533
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-24-ED-E3-BC-AE-C5-CE-95-B1
DNS Servers . . . . . . . . . . . : 71.242.0.12
71.252.0.12
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{AF15145A-C1B0-4A19-B558-614193AE5EC5}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:c69:319f:9d8d:5db9(Preferred)
Link-local IPv6 Address . . . . . : fe80::c69:319f:9d8d:5db9%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Server: nsphil01.verizon.net
Address: 71.242.0.12

Name: google.com
Addresses: 72.14.204.104
72.14.204.147
72.14.204.103
72.14.204.99
72.14.204.105


Pinging google.com [72.14.204.103] with 32 bytes of data:
Request timed out.
Request timed out.

Ping statistics for 72.14.204.103:
Packets: Sent = 2, Received = 0, Lost = 2 (100% loss),
Server: nsphil01.verizon.net
Address: 71.242.0.12

Name: yahoo.com
Addresses: 98.139.180.149
209.191.122.70
67.195.160.76
72.30.2.43
98.137.149.56


Pinging yahoo.com [67.195.160.76] with 32 bytes of data:
Reply from 67.195.160.76: bytes=32 time=32ms TTL=53
Reply from 67.195.160.76: bytes=32 time=32ms TTL=53

Ping statistics for 67.195.160.76:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 32ms, Maximum = 32ms, Average = 32ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
11...bc ae c5 ce 95 b1 ......Realtek PCIe GBE Family Controller
1...........................Software Loopback Interface 1
12...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.104 20
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.104 276
192.168.1.104 255.255.255.255 On-link 192.168.1.104 276
192.168.1.255 255.255.255.255 On-link 192.168.1.104 276
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.104 276
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.104 276
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
13 58 ::/0 On-link
1 306 ::1/128 On-link
13 58 2001::/32 On-link
13 306 2001:0:4137:9e76:c69:319f:9d8d:5db9/128
On-link
11 276 fe80::/64 On-link
13 306 fe80::/64 On-link
13 306 fe80::c69:319f:9d8d:5db9/128
On-link
11 276 fe80::7103:6a92:958e:35f9/128
On-link
1 306 ff00::/8 On-link
13 306 ff00::/8 On-link
11 276 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/12/2011 10:40:43 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/12/2011 10:38:43 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/12/2011 10:10:25 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/12/2011 10:04:26 AM) (Source: Application Hang) (User: )
Description: The program Explorer.EXE version 6.1.7601.17567 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 288

Start Time: 01cca12cea18bc3c

Termination Time: 0

Application Path: C:\Windows\Explorer.EXE

Report Id: b484c1b3-0d3e-11e1-9b83-bcaec5ce95b1

Error: (11/12/2011 06:19:41 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/12/2011 06:06:05 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/11/2011 10:02:16 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "*" of attribute "language" in element "assemblyIdentity" is invalid.

Error: (11/11/2011 06:16:21 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/10/2011 00:33:53 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "*" of attribute "language" in element "assemblyIdentity" is invalid.

Error: (11/09/2011 00:33:32 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "*" of attribute "language" in element "assemblyIdentity" is invalid.


System errors:
=============
Error: (11/12/2011 10:48:06 AM) (Source: Service Control Manager) (User: )
Description: The Windows Update service hung on starting.

Error: (11/12/2011 06:28:03 AM) (Source: Service Control Manager) (User: )
Description: The Windows Update service hung on starting.

Error: (11/12/2011 06:19:08 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 6:17:49 AM on ?11/?12/?2011 was unexpected.

Error: (11/12/2011 06:13:56 AM) (Source: Service Control Manager) (User: )
Description: The Peer Name Resolution Protocol service depends on the Peer Networking Identity Manager service which failed to start because of the following error:
%%1070

Error: (11/12/2011 06:13:56 AM) (Source: Service Control Manager) (User: )
Description: The Peer Networking Grouping service depends on the Peer Networking Identity Manager service which failed to start because of the following error:
%%1070

Error: (11/12/2011 06:13:56 AM) (Source: Service Control Manager) (User: )
Description: The Windows Update service hung on starting.

Error: (11/12/2011 06:13:26 AM) (Source: Service Control Manager) (User: )
Description: The Peer Networking Identity Manager service hung on starting.

Error: (11/12/2011 06:13:21 AM) (Source: Service Control Manager) (User: )
Description: The Windows Update service hung on starting.

Error: (11/12/2011 06:10:51 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service hung on starting.

Error: (11/11/2011 09:27:49 PM) (Source: DCOM) (User: )
Description: {1A1F4206-0688-4E7F-BE03-D82EC69DF9A5}


Microsoft Office Sessions:
=========================
Error: (11/12/2011 10:40:43 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/12/2011 10:38:43 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/12/2011 10:10:25 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/12/2011 10:04:26 AM) (Source: Application Hang)(User: )
Description: Explorer.EXE6.1.7601.1756728801cca12cea18bc3c0C:\Windows\Explorer.EXEb484c1b3-0d3e-11e1-9b83-bcaec5ce95b1

Error: (11/12/2011 06:19:41 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/12/2011 06:06:05 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/11/2011 10:02:16 AM) (Source: SideBySide)(User: )
Description: assemblyIdentitylanguage*c:\program files (x86)\spybot - search & destroy\DelZip179.dllc:\program files (x86)\spybot - search & destroy\DelZip179.dll8

Error: (11/11/2011 06:16:21 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/10/2011 00:33:53 AM) (Source: SideBySide)(User: )
Description: assemblyIdentitylanguage*c:\program files (x86)\spybot - search & destroy\DelZip179.dllc:\program files (x86)\spybot - search & destroy\DelZip179.dll8

Error: (11/09/2011 00:33:32 AM) (Source: SideBySide)(User: )
Description: assemblyIdentitylanguage*c:\program files (x86)\spybot - search & destroy\DelZip179.dllc:\program files (x86)\spybot - search & destroy\DelZip179.dll8


=========================== Installed Programs ============================

µTorrent (Version: 2.2.1)
3 Cards to Dead Time
7-Zip 9.20 (x64 edition) (Version: 9.20.00.0)
A Vampyre Story
Ad-Aware
Ad-Aware (Version: 9.0.1)
Adobe AIR (Version: 3.0.0.4080)
Adobe Community Help (Version: 3.0.0)
Adobe Community Help (Version: 3.0.0.400)
Adobe Flash Player 10 ActiveX (Version: 10.2.153.1)
Adobe Flash Player 11 Plugin (Version: 11.0.1.152)
Adobe Media Player (Version: 1.8)
Adobe Photoshop CS5 (Version: 12.0)
Affair Bureau
AFPL Ghostscript 8.54
AFPL Ghostscript Fonts
Age Of Oracles: Tara`s Journey
Alabama Smith in the Quest of Fate
Alice in Wonderland
Amnesia: The Dark Descent
Animal Agents
Annabel
Apple Application Support (Version: 1.5.0)
Apple Software Update (Version: 2.1.1.116)
Aquaria
Asmedia ASM104x USB 3.0 Host Controller Driver (Version: 1.2.9.0)
Autumn's Treasures: The Jade Coin
avast! Free Antivirus (Version: 6.0.1203.0)
Back to the Future The Game - Episode 1 (Version: 1.0.0.0)
Big Fish Games: Game Manager (Version: 3.0.1.60)
Black Circle: A Carol Reed Mystery
Can You See What I See?
Cate West: The Velvet Keys
CDex extraction audio
CoffeeCup Free FTP (Version: 4.4.4)
Curse of the Pharaoh: The Quest for Nefertiti
Dark Tales: Edgar Allan Poe's The Premature Burial
Dead Mountaineer's Hotel
DeathSpank
DeathSpank: Thongs Of Virtue
Detective Agency
Diamon Jones: Amulet of the World
Diamon Jones: Eye of the Dragon
DisplayFusion 3.4.0 (Version: 3.4.0.0)
Downloader
Dream Chronicles: The Book of Air
eMusic Download Manager 4.1.4 (Version: 4.1.4)
Faery - Legends of Avalon (Version: 1.0.05.71)
Fatal Hearts
Fiction Fixers: The Curse of OZ
Find Your Own Way Home
Flux Family Secrets: The Ripple Effect
Forgotten Riddles: The Moonlight Sonatas
Foxit Reader (Version: 4.3.1.323)
Game Cam 2.6.1.0 (Version: 2.6.1.0)
Gemini Rue version 1.0 (Version: 1.0)
Great Secrets: Da Vinci
Green Moon
Haunted Hotel
Haunted Hotel II: Believe the Lies
Hidden Mysteries &reg;: Civil War
Hidden Mysteries&reg;: Salem Secrets
Hodgepodge Hollow
HP Deskjet 3050 J610 series Basic Device Software (Version: 22.0.334.0)
HP Deskjet 3050 J610 series Help (Version: 140.0.63.63)
HP Update (Version: 5.002.005.003)
Intel® Management Engine Components (Version: 7.0.0.1118)
Intel® Rapid Storage Technology (Version: 10.1.0.1008)
IrfanView (remove only) (Version: 4.28)
Jane Angel: Templar Mystery
Java Auto Updater (Version: 2.0.2.4)
Java™ 6 Update 22 (Version: 6.0.220)
KeePass Password Safe 1.20 (Version: 1.20)
KeePass Password Safe 2.16
Lara Croft and the Guardian of Light
Last.fm 1.5.4.27091
Laura Jones and the Gates of Good and Evil
Magic Encyclopedia: Moon Light
Malwarebytes' Anti-Malware version 1.51.2.1300 (Version: 1.51.2.1300)
marvell 91xx driver (Version: 1.1.0.6)
Mass Effect 2 (Version: 1.00)
Microsoft .NET Compact Framework 2.0 SP1 (Version: 2.0.6129)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Antimalware (Version: 3.0.8107.0)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft IntelliPoint 8.2 (Version: 8.20.468.0)
Microsoft Security Client (Version: 2.0.0657.0)
Microsoft Security Essentials (Version: 2.0.657.0)
Microsoft Silverlight (Version: 4.0.60531.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft_VC80_ATL_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_ATL_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86_x64 (Version: 80.50727.4053)
Microsoft_VC90_ATL_x86 (Version: 1.00.0000)
Microsoft_VC90_ATL_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86_x64 (Version: 1.00.0000)
Monkey Island 2: Special Edition
MonsterQuest
Mozilla Firefox 7.0.1 (x86 en-US) (Version: 7.0.1)
Mozilla Thunderbird (3.1.9) (Version: 3.1.9 (en-US))
Mystery Chronicles: Murder Among Friends
Mystery Legends: Beauty and the Beast
Mystery Stories: Berlin Nights
Mystery Stories: Island of Hope
Nancy Drew: Ransom of the Seven Ships
Nancy Drew: Shadow at the Water's Edge
Nancy Drew: The Haunting of Castle Malloy
Nancy Drew: The Trail of the Twister
Neverland
Neverwinter Nights 2 (Version: 1.00.0000)
Nexus 10.9
Notepad++ (Version: 5.9)
NVIDIA 3D Vision Driver 266.66 (Version: 266.66)
NVIDIA Control Panel 266.66 (Version: 266.66)
NVIDIA Graphics Driver 266.66 (Version: 266.66)
NVIDIA HD Audio Driver 1.1.13.1 (Version: 1.1.13.1)
NVIDIA Install Application (Version: 2.265.39.0)
NVIDIA PhysX (Version: 9.10.0513)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.12.6666)
OpenAL
OpenOffice.org 3.3 (Version: 3.3.9567)
Opera 11.51 (Version: 11.51.1087)
Paint.NET v3.5.8 (Version: 3.58.0)
PDF-Viewer (Version: 2.5.195.0)
PDF Settings CS5 (Version: 10.0)
Plants vs. Zombies
Portal
Real Crimes: The Unicorn Killer
Realtek Ethernet Controller Driver (Version: 7.31.1025.2010)
Realtek High Definition Audio Driver (Version: 6.0.1.6235)
Renesas Electronics USB 3.0 Host Controller Driver (Version: 2.0.4.0)
Righteous Kill
Robinson Crusoe and the Cursed Pirates
Sacred 2 (Version: 2.11.2.0)
Safari (Version: 5.33.20.27)
Samantha Swift and the Hidden Roses of Athena
Secret Missions: Mata Hari and the Kaiser's Submarines ™
Sherlock Holmes versus Arsene Lupin (Version: 1.00.0777)
SopCast 3.3.2 (Version: 3.3.2)
Spybot - Search & Destroy (Version: 1.6.2)
Star Wars® Knights of the Old Republic® II: The Sith Lords™ (Version: 1.00.0000)
Steam (Version: 1.0.0.0)
Support Version
Suspects and Clues
The Book Of Unwritten Tales version 1.02 (Version: 1.02)
The Dark Hills of Cherai
The Fall Trilogy Chapter 2: Reconstruction
The Fall Trilogy Chapter 3: Revelation
The Great Tree
The Hardy Boys - The Perfect Crime
The Hardy Boys: The Hidden Theft
The Hidden Prophecies of Nostradamus
The History Channel Lost Worlds
The Lost Cases of 221B Baker St.
The Otherside: Realm of Eons
The Princess Bride
The Rockin' Dead
The Search for Amelia Earhart
The Secret of Margrave Manor
The Secret of Monkey Island: Special Edition
The Sultan's Labyrinth
The UnderGarden 1.0
Three Cards to Midnight (Version: 1.00.000)
Treasure Island (Version: 1.0.0)
Treasure Seekers: The Enchanted Canvases
TweetDeck (Version: 0.38.1)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228) (Version: 1)
Visual C++ 2008 x86 Runtime - (v9.0.30729) (Version: 9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01 (Version: 9.0.30729.01)
Visual Studio 2008 x64 Redistributables (Version: 10.0.0.2)
VLC media player 1.1.8 (Version: 1.1.8)
Where's Waldo: The Fantastic Journey
Winamp (Version: 5.61 )
Windows Mobile Device Center (Version: 6.1.6965.0)
Wispa Forest

========================= Memory info: ===================================

Percentage of memory in use: 42%
Total physical RAM: 8173.42 MB
Available physical RAM: 4699.04 MB
Total Pagefile: 16345.04 MB
Available Pagefile: 12678.11 MB
Total Virtual: 4095.88 MB
Available Virtual: 3978.66 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:931.41 GB) (Free:488.42 GB) NTFS
2 Drive d: (MAMG057v2) (CDROM) (Total:3.74 GB) (Free:0 GB) UDF

========================= Users: ========================================

User accounts for \\PUGET-83525

Administrator Guest Kim


**** End of log ****


Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 8147

Windows 6.1.7601 Service Pack 1
Internet Explorer 9.0.8112.16421

11/12/2011 1:45:33 PM
mbam-log-2011-11-12 (13-45-33).txt

Scan type: Quick scan
Objects scanned: 197410
Time elapsed: 2 minute(s), 23 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


---------------------------------

GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2011-11-12 14:53:24
Windows 6.1.7601 Service Pack 1
Running: bsqqpxu8.exe


---- Files - GMER 1.0.15 ----

File C:\Users\Administrator\AppData\Local\Temp\~DFE99C1914E0209963.TMP 0 bytes

---- EOF - GMER 1.0.15 ----

#4 Broni

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Posted 12 November 2011 - 09:28 PM

You're running two AV programs, MSE and Avast.
One of them has to go.
Your choice.

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan:
Posted Image

On completion of the scan click "Save log", save it to your desktop and post in your next reply:
Posted Image

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#5 veronica20

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Posted 15 November 2011 - 09:35 AM

I've uninstalled MSE. I've been running aswMBR for 24 hours now and it's barely made any progress - it's been in C:\Users almost the entire time. Should it be this slow? Should I be running it in Safe Mode?

#6 Broni

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Posted 15 November 2011 - 11:49 AM

With the information you have provided I believe you will need help from the malware removal team.
Please make sure that you read the information about getting started first.
Then start a new thread HERE and include or required logs.
Including a link to this thread will be helpful.

Good luck and be patient. Help is on the way!

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#7 Orange Blossom

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Posted 15 November 2011 - 11:06 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic427989.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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