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Files seem to have been deleted or missing?


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5 replies to this topic

#1 damsel_in_distress

damsel_in_distress

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  • Gender:Female
  • Location:Australia
  • Local time:09:04 AM

Posted 12 November 2011 - 03:03 AM

Hello B)

I am not sure if this is a malware/virus or an OS (windows 7 - 64 bit) problem, but I am hoping, really hoping, someone can help me either way before I have to do a system repair and set it to factory settings - if I can :mellow: .

Yesterday, I noticed little problems like my incredimail skin would not load and another small problem with a program. I decided then to restart the computer. When it reloaded, I had no programs that I have installed, no background, no pictures, videos, music and my documents (I did manage to get these to show by clicking on them in the start menu, but all files are empty).

I cannot logon to the internet via firefox (it comes with a message - XULRunner couldn't read application.ini) which is my default browser but can open ie but I don't have access to firefox bookmarks.

When I go into 'computer' the list now starts at program files. I have gone into control panel and made all hidden files available, but that has done nothing. The user file only shows the user file - I am sure that it had 3 before.

Most of the files in the program files are ones that originally came with the computer, but files are missing such as MS Office. The funny thing is that it has kept files that I have installed such as avira, weatherzone tracker, firefox. All work except firefox.

If I go into the start menu and click on all programs, it comes up with one folder, mattel interactive but the file is empty.

I have tried to do a system restore to two days prior, but it failed to work. At one stage I did a force restart and it did a system scan which took over 6 hours. I have run an avira scan which showed no virus.

I am desperate to get my files back and I am afraid to admit that I have not done a backup as yet. The computer is only 2 months old and I have been sick.

Can anyone help???

Edited by damsel_in_distress, 12 November 2011 - 03:12 AM.


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#2 TheShooter93

TheShooter93

    Cody


  • Malware Response Team
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Posted 12 November 2011 - 05:09 AM

Hi damsel_in_distress, :busy:

I know it looks like a lot, but it's really just a lot of text asking for only 4 scans.

Once you've done these and posted the results in your next post, let me know how the computer is running.

Note: You may have to perform some or all of the following in Safe Mode With Networking, depending on if you have internet access while in the normal Windows environment.

============================================================================

============================================================================

Download Security Check by screen317 from here or here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

============================================================================

============================================================================

Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.

============================================================================

============================================================================

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Important!! When you save the mbam-setup file, rename it to something random (such as 123abc.exe) before beginning the download.
Malwarebytes may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

  • Make sure you are connected to the Internet and double-click on the renamed file to install the application.
    For instructions with screenshots, please refer to this Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • Malwarebytes will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • Under the Scanner tab, make sure the "Perform Quick Scan" option is selected.
  • Click on the Scan button.
  • When finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box, then click the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked and then click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.
  • Exit Malwarebytes when done.
Note: If Malwarebytes encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes from removing all the malware.

============================================================================

============================================================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning
.

============================================================================

============================================================================

Remember, after posting the results of these scans, let me know how the computer is running.

CCNA R&SCCNA Security | Network+  |  B.S. - Information Technology | Security Engineer

If I am helping you and have not replied within 48 hours, please send me a private message.


#3 damsel_in_distress

damsel_in_distress
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Posted 12 November 2011 - 09:50 AM

Thank you Shooter.

I have done all four, hopefully the right way. I have not noticed any difference :(

Results of screen317's Security Check version 0.99.26
Windows 7 x64 (UAC is disabled!)
Internet Explorer 8 Out of date!
``````````````````````````````
Antivirus/Firewall Check:

Windows Security Center service is not running! This report may not be accurate!
Windows Firewall Enabled!
Avira Free Antivirus
WMI entry may not exist for antivirus; attempting automatic update.
Avira successfully updated!
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
Java™ 6 Update 29
Adobe Flash Player 11.0.1.152
Mozilla Firefox (7.0.1) Firefox Out of Date!
````````````````````````````````
Process Check:
objlist.exe by Laurent

Malwarebytes' Anti-Malware mbamgui.exe
Avira Antivir avgnt.exe
Avira Antivir avguard.exe
Symantec Norton Online Backup NOBuAgent.exe
``````````End of Log````````````


SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 11/13/2011 at 00:44 AM

Application Version : 5.0.1136

Core Rules Database Version : 7937
Trace Rules Database Version: 5749

Scan type : Complete Scan
Total Scan Time : 00:36:17

Operating System Information
Windows 7 Home Premium 64-bit, Service Pack 1 (Build 6.01.7601)
UAC Off - Administrator

Memory items scanned : 389
Memory threats detected : 0
Registry items scanned : 75278
Registry threats detected : 0
File items scanned : 89357
File threats detected : 70

Adware.Tracking Cookie
C:\Users\user\AppData\Roaming\Microsoft\Windows\Cookies\VOGL3EX3.txt [ /ads.bleepingcomputer.com ]
C:\Users\user\AppData\Roaming\Microsoft\Windows\Cookies\GN3XNLJJ.txt [ /adtech.de ]
C:\Users\user\AppData\Roaming\Microsoft\Windows\Cookies\9TVYAVSU.txt [ /naked.com ]
C:\Users\user\AppData\Roaming\Microsoft\Windows\Cookies\O1RA04CI.txt [ /ad.yieldmanager.com ]
C:\Users\user\AppData\Roaming\Microsoft\Windows\Cookies\WTGV3EOR.txt [ /adxpose.com ]
C:\Users\user\AppData\Roaming\Microsoft\Windows\Cookies\BQVOGXSW.txt [ /microsoftinternetexplorer.112.2o7.net ]
C:\Users\user\AppData\Roaming\Microsoft\Windows\Cookies\AC3NA317.txt [ /kontera.com ]
C:\Users\user\AppData\Roaming\Microsoft\Windows\Cookies\UU8QDAXS.txt [ /atdmt.com ]
C:\Users\user\AppData\Roaming\Microsoft\Windows\Cookies\6TP8RLNX.txt [ /doubleclick.net ]
C:\Users\user\AppData\Roaming\Microsoft\Windows\Cookies\C1TSFWNN.txt [ /ads.fling.com ]
konac.kontera.com [ C:\USERS\USER\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\633DSEM4 ]
.doubleclick.net [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
ad.yieldmanager.com [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
.revsci.net [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
.imrworldwide.com [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
.imrworldwide.com [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
.doubleclick.net [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
.revsci.net [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
.atdmt.com [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
.atdmt.com [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
.adxpose.com [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
.media6degrees.com [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
.ru4.com [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
.serving-sys.com [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
.serving-sys.com [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
.lucidmedia.com [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
.ru4.com [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
.invitemedia.com [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
.bs.serving-sys.com [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
.adbrite.com [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
.adbrite.com [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
optimize.indieclick.com [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
optimize.indieclick.com [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
.yieldmanager.net [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
.casalemedia.com [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
.casalemedia.com [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
.casalemedia.com [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
.casalemedia.com [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
.casalemedia.com [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
.casalemedia.com [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
.indieclick.com [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
optimize.indieclick.com [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
.c.gigcount.com [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
.media6degrees.com [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
.media6degrees.com [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
.media6degrees.com [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
.invitemedia.com [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
.statcounter.com [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
.revsci.net [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
.adinterax.com [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
.adinterax.com [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
.revsci.net [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
.revsci.net [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
counters.gigya.com [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
.revsci.net [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
.dailyadvertiser.com.au [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
.dailyadvertiser.com.au [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
.dailyadvertiser.com.au [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
.dailyadvertiser.com.au [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
ad.yieldmanager.com [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
ad.yieldmanager.com [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
ad.yieldmanager.com [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
ad.yieldmanager.com [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
.revsci.net [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
.serving-sys.com [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
.serving-sys.com [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
.revsci.net [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
.revsci.net [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
ad.yieldmanager.com [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]
ad.yieldmanager.com [ C:\USERS\USER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NYHCF754.DEFAULT\COOKIES.SQLITE ]


Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 8146

Windows 6.1.7601 Service Pack 1 (Safe Mode)
Internet Explorer 8.0.7601.17514

13-Nov-11 12:55:33 AM
mbam-log-2011-11-13 (00-55-33).txt

Scan type: Quick scan
Objects scanned: 129517
Time elapsed: 22 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2011-11-13 01:11:02
Windows 6.1.7601 Service Pack 1
Running: 7g5n3db1.exe


---- Registry - GMER 1.0.15 ----

Reg HKLM\SYSTEM\ControlSet001\services\BTHPORT\Parameters\Keys\68a3c400657b (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet001\services\BTHPORT\Parameters\Keys\68a3c4006800 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet001\services\BTHPORT\Parameters\Keys\68a3c4006800@0cdfa46a1bba 0x49 0x67 0xF9 0x53 ...
Reg HKLM\SYSTEM\ControlSet001\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet001\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04@p0 C:\Program Files (x86)\Alcohol Soft\Alcohol 120\
Reg HKLM\SYSTEM\ControlSet001\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04@h0 0
Reg HKLM\SYSTEM\ControlSet001\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04@ujdew 0x58 0x7A 0xB4 0xBC ...
Reg HKLM\SYSTEM\ControlSet001\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04\00000001 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet001\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04\00000001@a0 0x20 0x01 0x00 0x00 ...
Reg HKLM\SYSTEM\ControlSet001\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04\00000001@ujdew 0x5D 0x5B 0xD7 0x31 ...
Reg HKLM\SYSTEM\ControlSet001\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04\00000001\jdgg40 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet001\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04\00000001\jdgg40@ujdew 0xAF 0x71 0x85 0xFE ...
Reg HKLM\SYSTEM\ControlSet001\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04\00000001\jdgg41 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet001\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04\00000001\jdgg41@ujdew 0xDC 0xF8 0x9A 0xD5 ...
Reg HKLM\SYSTEM\ControlSet001\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04\00000001\jdgg42 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet001\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04\00000001\jdgg42@ujdew 0x10 0xB8 0x56 0xEB ...
Reg HKLM\SYSTEM\ControlSet001\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04\00000001\jdgg43 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet001\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04\00000001\jdgg43@ujdew 0x20 0x74 0xC4 0x4F ...
Reg HKLM\SYSTEM\ControlSet001\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04\00000001\jdgg44 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet001\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04\00000001\jdgg44@ujdew 0x7F 0x99 0xDC 0xB5 ...
Reg HKLM\SYSTEM\ControlSet001\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04\00000001\jdgg45 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet001\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04\00000001\jdgg45@ujdew 0xF4 0x0D 0x8E 0x25 ...
Reg HKLM\SYSTEM\CurrentControlSet\services\BTHPORT\Parameters\Keys\68a3c400657b
Reg HKLM\SYSTEM\CurrentControlSet\services\BTHPORT\Parameters\Keys\68a3c4006800
Reg HKLM\SYSTEM\CurrentControlSet\services\BTHPORT\Parameters\Keys\68a3c4006800@0cdfa46a1bba 0x49 0x67 0xF9 0x53 ...
Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg@s1 771343423
Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg@s2 285507792
Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg@h0 1
Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04
Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04@p0 C:\Program Files (x86)\Alcohol Soft\Alcohol 120\
Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04@h0 0
Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04@ujdew 0x58 0x7A 0xB4 0xBC ...
Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04\00000001
Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04\00000001@a0 0x20 0x01 0x00 0x00 ...
Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04\00000001@ujdew 0x5D 0x5B 0xD7 0x31 ...
Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04\00000001\jdgg40
Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04\00000001\jdgg40@ujdew 0xAF 0x71 0x85 0xFE ...
Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04\00000001\jdgg41
Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04\00000001\jdgg41@ujdew 0xDC 0xF8 0x9A 0xD5 ...
Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04\00000001\jdgg42
Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04\00000001\jdgg42@ujdew 0x10 0xB8 0x56 0xEB ...
Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04\00000001\jdgg43
Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04\00000001\jdgg43@ujdew 0x20 0x74 0xC4 0x4F ...
Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04\00000001\jdgg44
Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04\00000001\jdgg44@ujdew 0x7F 0x99 0xDC 0xB5 ...
Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04\00000001\jdgg45
Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04\00000001\jdgg45@ujdew 0xF4 0x0D 0x8E 0x25 ...
Reg HKLM\SYSTEM\ControlSet003\services\BTHPORT\Parameters\Keys\68a3c400657b (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet003\services\BTHPORT\Parameters\Keys\68a3c4006800 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet003\services\BTHPORT\Parameters\Keys\68a3c4006800@0cdfa46a1bba 0x49 0x67 0xF9 0x53 ...
Reg HKLM\SYSTEM\ControlSet003\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet003\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04@p0 C:\Program Files (x86)\Alcohol Soft\Alcohol 120\
Reg HKLM\SYSTEM\ControlSet003\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04@h0 0
Reg HKLM\SYSTEM\ControlSet003\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04@ujdew 0x58 0x7A 0xB4 0xBC ...
Reg HKLM\SYSTEM\ControlSet003\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04\00000001 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet003\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04\00000001@a0 0x20 0x01 0x00 0x00 ...
Reg HKLM\SYSTEM\ControlSet003\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04\00000001@ujdew 0x5D 0x5B 0xD7 0x31 ...
Reg HKLM\SYSTEM\ControlSet003\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04\00000001\jdgg40 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet003\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04\00000001\jdgg40@ujdew 0xAF 0x71 0x85 0xFE ...
Reg HKLM\SYSTEM\ControlSet003\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04\00000001\jdgg41 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet003\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04\00000001\jdgg41@ujdew 0xDC 0xF8 0x9A 0xD5 ...
Reg HKLM\SYSTEM\ControlSet003\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04\00000001\jdgg42 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet003\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04\00000001\jdgg42@ujdew 0x10 0xB8 0x56 0xEB ...
Reg HKLM\SYSTEM\ControlSet003\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04\00000001\jdgg43 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet003\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04\00000001\jdgg43@ujdew 0x20 0x74 0xC4 0x4F ...
Reg HKLM\SYSTEM\ControlSet003\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04\00000001\jdgg44 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet003\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04\00000001\jdgg44@ujdew 0x7F 0x99 0xDC 0xB5 ...
Reg HKLM\SYSTEM\ControlSet003\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04\00000001\jdgg45 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet003\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04\00000001\jdgg45@ujdew 0xF4 0x0D 0x8E 0x25 ...
Reg HKCU\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Compatibility Assistant\Persisted@C:\Users\user\Documents\Torrents\Slingo Mystery 2 \x2013 The Golden Escape\Slingo Mystery 2.exe 1

---- EOF - GMER 1.0.15 ----


After reading some posts, I first thought that I may have the system restore virus, but I did not get any popups or messages asking me to do a restore or that a disk has failed. The only errors I get when I try to open a icon that has been left on the toolbar is that the file is missing, deleted or moved. Otherwise, I get a message when clicking on a link is XULRunner couldn't read application.ini

I hope I have posted this correctly and in the right place and apologise in advance if I haven't.

Edited by damsel_in_distress, 12 November 2011 - 10:12 AM.


#4 TheShooter93

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Posted 12 November 2011 - 10:42 AM

With the information you have provided I believe you will need help from the malware removal team. I would like you to start a new thread HERE and include a link to this thread.

Please make sure that you read the information about getting started before you start your thread.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

CCNA R&SCCNA Security | Network+  |  B.S. - Information Technology | Security Engineer

If I am helping you and have not replied within 48 hours, please send me a private message.


#5 damsel_in_distress

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Posted 12 November 2011 - 10:59 AM

Thanks again Shooter. I have started a thread with the information and will look into the 'about getting started' link later. It's early morn here 3am, and I need a break from this problem (been at all day grrrr), have a drink before going to bed and start again later today.

Patient? No such thing when everything is missing LOL. No, I will, and I DO appreciate all your help

#6 TheShooter93

TheShooter93

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Posted 12 November 2011 - 11:36 AM

You're welcome. :)

Good luck. :thumbup2:

CCNA R&SCCNA Security | Network+  |  B.S. - Information Technology | Security Engineer

If I am helping you and have not replied within 48 hours, please send me a private message.





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