Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Computer Slow to Start, NT DLL modification detected


  • This topic is locked This topic is locked
2 replies to this topic

#1 221b

221b

  • Members
  • 19 posts
  • OFFLINE
  •  
  • Local time:06:55 PM

Posted 11 November 2011 - 06:18 PM

Hi-

My Win7 Lenovo X220 laptop is now taking very long to boot and authenticate me / load initially.

I ran Catchme and received the following output:

"detected NTDLL code modification:
ZwEnumerateKey 0 != 47, ZwQueryKey 0 != 19, ZwOpenKey 0 != 15, ZwClose 0 != 12, ZwEnumerateValueKey 0 != 16, ZwQueryValueKey 0 != 20, ZwOpenFile 0 != 48, ZwQueryDirectoryFile 0 != 50, ZwQuerySystemInformation 0 != 51Initialization error"

I read that it's almost a sure sign of a rook kit so I downloaded OTL, booted to safe mode, and ran it with minimal output, standard registry = all, and LOP and Purity Checks enabled.

Here is the output of that file:


OTL logfile created on: 11/11/2011 6:05:24 PM - Run 2
OTL by OldTimer - Version 3.2.31.0 Folder = C:\Users\USERNAME\Desktop
64bit- Professional Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7601.17514)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

7.89 Gb Total Physical Memory | 7.03 Gb Available Physical Memory | 89.13% Memory free
15.78 Gb Paging File | 14.97 Gb Available in Paging File | 94.87% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 119.24 Gb Total Space | 76.55 Gb Free Space | 64.20% Space Free | Partition Type: NTFS
Drive O: | 119.24 Gb Total Space | 76.55 Gb Free Space | 64.20% Space Free | Partition Type: CSC-CACHE

Computer Name: NYCLT4601-0142 | User Name: USERNAME | Logged in as Administrator.
Boot Mode: SafeMode with Networking | Scan Mode: Current user | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - C:\Users\USERNAME\Desktop\OTL.exe (OldTimer Tools)
PRC - C:\Program Files (x86)\Symantec AntiVirus\Rtvscan.exe (Symantec Corporation)
PRC - C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe (Symantec Corporation)


========== Modules (No Company Name) ==========


========== Win32 Services (SafeList) ==========

SRV:64bit: - (avast! Antivirus) -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe (AVAST Software)
SRV:64bit: - (IBMPMSVC) -- C:\Windows\SysNative\ibmpmsvc.exe (Lenovo.)
SRV:64bit: - (TPHKLOAD) -- C:\Program Files\Lenovo\HOTKEY\tphkload.exe (Lenovo Group Limited)
SRV:64bit: - (TPHKSVC) -- C:\Program Files\Lenovo\HOTKEY\TPHKSVC.exe (Lenovo Group Limited)
SRV:64bit: - (LENOVO.MICMUTE) -- C:\Program Files\Lenovo\HOTKEY\micmute.exe (Lenovo Group Limited)
SRV:64bit: - (Lenovo.VIRTSCRLSVC) -- C:\Program Files\Lenovo\VIRTSCRL\lvvsst.exe (Lenovo Group Limited)
SRV:64bit: - (WinDefend) -- C:\Program Files\Windows Defender\MpSvc.dll (Microsoft Corporation)
SRV:64bit: - (AppMgmt) -- C:\Windows\SysNative\appmgmts.dll (Microsoft Corporation)
SRV - (MBAMService) -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe (Malwarebytes Corporation)
SRV - (AdobeARMservice) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe (Adobe Systems Incorporated)
SRV - (iPassConnectEngine) -- C:\Program Files (x86)\iPass\iPassConnect\iPassConnectEngine.exe (iPass, Inc.)
SRV - (iPassPeriodicUpdateService) -- C:\Program Files (x86)\iPass\iPassConnect\iPassPeriodicUpdateService.exe (iPass, Inc.)
SRV - (iPassPeriodicUpdateApp) -- C:\Program Files (x86)\iPass\iPassConnect\iPassPeriodicUpdateApp.exe (iPass, Inc.)
SRV - (clr_optimization_v4.0.30319_32) -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe (Microsoft Corporation)
SRV - (Symantec AntiVirus) -- C:\Program Files (x86)\Symantec AntiVirus\Rtvscan.exe (Symantec Corporation)
SRV - (DefWatch) -- C:\Program Files (x86)\Symantec AntiVirus\DefWatch.exe (Symantec Corporation)
SRV - (clr_optimization_v2.0.50727_32) -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe (Microsoft Corporation)
SRV - (ccSetMgr) -- C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe (Symantec Corporation)
SRV - (ccEvtMgr) -- C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe (Symantec Corporation)
SRV - (SBSDWSCService) -- C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe (Safer Networking Ltd.)
SRV - (LiveUpdate) -- C:\Program Files (x86)\Symantec\LiveUpdate\LuComServer_3_3.EXE (Symantec Corporation)


========== Driver Services (SafeList) ==========

DRV:64bit: - (aswSnx) -- C:\Windows\SysNative\drivers\aswSnx.sys (AVAST Software)
DRV:64bit: - (aswSP) -- C:\Windows\SysNative\drivers\aswSP.sys (AVAST Software)
DRV:64bit: - (aswTdi) -- C:\Windows\SysNative\drivers\aswTdi.sys (AVAST Software)
DRV:64bit: - (aswRdr) -- C:\Windows\SysNative\drivers\aswRdr.sys (AVAST Software)
DRV:64bit: - (aswMonFlt) -- C:\Windows\SysNative\drivers\aswMonFlt.sys (AVAST Software)
DRV:64bit: - (aswFsBlk) -- C:\Windows\SysNative\drivers\aswFsBlk.sys (AVAST Software)
DRV:64bit: - (MBAMProtector) -- C:\Windows\SysNative\drivers\mbam.sys (Malwarebytes Corporation)
DRV:64bit: - (SymEvent) -- C:\Windows\SysNative\drivers\SYMEVENT64x86.SYS (Symantec Corporation)
DRV:64bit: - (e1cexpress) Intel® -- C:\Windows\SysNative\drivers\e1c62x64.sys (Intel Corporation)
DRV:64bit: - (Ndiscdp) -- C:\Windows\SysNative\drivers\Ndiscdp.sys (Cisco Systems)
DRV:64bit: - (SynTP) -- C:\Windows\SysNative\drivers\SynTP.sys (Synaptics Incorporated)
DRV:64bit: - (amdsata) -- C:\Windows\SysNative\drivers\amdsata.sys (Advanced Micro Devices)
DRV:64bit: - (amdxata) -- C:\Windows\SysNative\drivers\amdxata.sys (Advanced Micro Devices)
DRV:64bit: - (igfx) -- C:\Windows\SysNative\drivers\igdkmd64.sys (Intel Corporation)
DRV:64bit: - (IBMPMDRV) -- C:\Windows\SysNative\drivers\ibmpmdrv.sys (Lenovo.)
DRV:64bit: - (VClone) -- C:\Windows\SysNative\drivers\VClone.sys (Elaborate Bytes AG)
DRV:64bit: - (5U877) -- C:\Windows\SysNative\drivers\5U877.sys (Ricoh co.,Ltd.)
DRV:64bit: - (NETwNs64) ___ Intel® -- C:\Windows\SysNative\drivers\NETwNs64.sys (Intel Corporation)
DRV:64bit: - (ElbyCDIO) -- C:\Windows\SysNative\drivers\ElbyCDIO.sys (Elaborate Bytes AG)
DRV:64bit: - (SWNC8UA3) Sierra Wireless MUX NDIS Driver (UMTSA3) -- C:\Windows\SysNative\drivers\swnc8ua3.sys (Sierra Wireless Inc.)
DRV:64bit: - (SWUMXA3) Sierra Wireless USB MUX Driver (UMTSA3) -- C:\Windows\SysNative\drivers\swumxa3.sys (Sierra Wireless Inc.)
DRV:64bit: - (SWUMX93) Sierra Wireless USB MUX Driver (UMTS93) -- C:\Windows\SysNative\drivers\swumx93.sys (Sierra Wireless Inc.)
DRV:64bit: - (SWUMX92) Sierra Wireless USB MUX Driver (UMTS92) -- C:\Windows\SysNative\drivers\swumx92.sys (Sierra Wireless Inc.)
DRV:64bit: - (SWUMX91) Sierra Wireless USB MUX Driver (UMTS91) -- C:\Windows\SysNative\drivers\swumx91.sys (Sierra Wireless Inc.)
DRV:64bit: - (SWUMX90) Sierra Wireless USB MUX Driver (UMTS90) -- C:\Windows\SysNative\drivers\swumx90.sys (Sierra Wireless Inc.)
DRV:64bit: - (SWUMX82) Sierra Wireless USB MUX Driver (UMTS82) -- C:\Windows\SysNative\drivers\swumx82.sys (Sierra Wireless Inc.)
DRV:64bit: - (SWUMX81) Sierra Wireless USB MUX Driver (UMTS81) -- C:\Windows\SysNative\drivers\swumx81.sys (Sierra Wireless Inc.)
DRV:64bit: - (SWUMX80) Sierra Wireless USB MUX Driver (UMTS80) -- C:\Windows\SysNative\drivers\swumx80.sys (Sierra Wireless Inc.)
DRV:64bit: - (SWUMX71) Sierra Wireless USB MUX Driver (UMTS71) -- C:\Windows\SysNative\drivers\swumx71.sys (Sierra Wireless Inc.)
DRV:64bit: - (SWUMX70) Sierra Wireless USB MUX Driver (UMTS70) -- C:\Windows\SysNative\drivers\swumx70.sys (Sierra Wireless Inc.)
DRV:64bit: - (SWUMX5A) Sierra Wireless USB MUX Driver (UMTS5A) -- C:\Windows\SysNative\drivers\swumx5A.sys (Sierra Wireless Inc.)
DRV:64bit: - (SWUMX59) Sierra Wireless USB MUX Driver (UMTS59) -- C:\Windows\SysNative\drivers\swumx59.sys (Sierra Wireless Inc.)
DRV:64bit: - (SWUMX58) Sierra Wireless USB MUX Driver (UMTS58) -- C:\Windows\SysNative\drivers\swumx58.sys (Sierra Wireless Inc.)
DRV:64bit: - (SWUMX57) Sierra Wireless USB MUX Driver (UMTS57) -- C:\Windows\SysNative\drivers\swumx57.sys (Sierra Wireless Inc.)
DRV:64bit: - (SWUMX56) Sierra Wireless USB MUX Driver (UMTS56) -- C:\Windows\SysNative\drivers\swumx56.sys (Sierra Wireless Inc.)
DRV:64bit: - (SWUMX55) Sierra Wireless USB MUX Driver (UMTS55) -- C:\Windows\SysNative\drivers\swumx55.sys (Sierra Wireless Inc.)
DRV:64bit: - (SWUMX54) Sierra Wireless USB MUX Driver (UMTS54) -- C:\Windows\SysNative\drivers\swumx54.sys (Sierra Wireless Inc.)
DRV:64bit: - (SWUMX53) Sierra Wireless USB MUX Driver (UMTS53) -- C:\Windows\SysNative\drivers\swumx53.sys (Sierra Wireless Inc.)
DRV:64bit: - (SWUMX52) Sierra Wireless USB MUX Driver (UMTS52) -- C:\Windows\SysNative\drivers\swumx52.sys (Sierra Wireless Inc.)
DRV:64bit: - (SWUMX51) Sierra Wireless USB MUX Driver (UMTS51) -- C:\Windows\SysNative\drivers\swumx51.sys (Sierra Wireless Inc.)
DRV:64bit: - (SWUMX50) Sierra Wireless USB MUX Driver (UMTS50) -- C:\Windows\SysNative\drivers\swumx50.sys (Sierra Wireless Inc.)
DRV:64bit: - (SWUMX40) Sierra Wireless USB MUX Driver (UMTS40) -- C:\Windows\SysNative\drivers\swumx40.sys (Sierra Wireless Inc.)
DRV:64bit: - (SWUMX3E) Sierra Wireless USB MUX Driver (UMTS3E) -- C:\Windows\SysNative\drivers\swumx3e.sys (Sierra Wireless Inc.)
DRV:64bit: - (SWUMX3D) Sierra Wireless USB MUX Driver (UMTS3D) -- C:\Windows\SysNative\drivers\swumx3D.sys (Sierra Wireless Inc.)
DRV:64bit: - (SWUMX3C) Sierra Wireless USB MUX Driver (UMTS3C) -- C:\Windows\SysNative\drivers\swumx3C.sys (Sierra Wireless Inc.)
DRV:64bit: - (SWUMX3B) Sierra Wireless USB MUX Driver (UMTS3B) -- C:\Windows\SysNative\drivers\swumx3B.sys (Sierra Wireless Inc.)
DRV:64bit: - (SWUMX3A) Sierra Wireless USB MUX Driver (UMTS3A) -- C:\Windows\SysNative\drivers\swumx3a.sys (Sierra Wireless Inc.)
DRV:64bit: - (SWUMX33) Sierra Wireless USB MUX Driver (UMTS33) -- C:\Windows\SysNative\drivers\swumx33.sys (Sierra Wireless Inc.)
DRV:64bit: - (SWUMX32) Sierra Wireless USB MUX Driver (UMTS30) -- C:\Windows\SysNative\drivers\swumx32.sys (Sierra Wireless Inc.)
DRV:64bit: - (SWUMX22) Sierra Wireless USB MUX Driver (UMTS22) -- C:\Windows\SysNative\drivers\swumx22.sys (Sierra Wireless Inc.)
DRV:64bit: - (SWUMX21) Sierra Wireless USB MUX Driver (UMTS21) -- C:\Windows\SysNative\drivers\swumx21.sys (Sierra Wireless Inc.)
DRV:64bit: - (SWUMX20) Sierra Wireless USB MUX Driver (UMTS20) -- C:\Windows\SysNative\drivers\swumx20.sys (Sierra Wireless Inc.)
DRV:64bit: - (swumx12) Sierra Wireless USB MUX Driver (UMTS12) -- C:\Windows\SysNative\drivers\swumx12.sys (Sierra Wireless Inc.)
DRV:64bit: - (SWUMX00) Sierra Wireless USB MUX Driver (UMTS00) -- C:\Windows\SysNative\drivers\swumx00.sys (Sierra Wireless Inc.)
DRV:64bit: - (swiwdmbus) -- C:\Windows\SysNative\drivers\swiwdmbusx64.sys (Sierra Wireless Inc.)
DRV:64bit: - (swivsp) -- C:\Windows\SysNative\drivers\swivspnt.sys (Sierra Wireless Inc.)
DRV:64bit: - (risdxc) -- C:\Windows\SysNative\drivers\risdxc64.sys (REDC)
DRV:64bit: - (HpSAMD) -- C:\Windows\SysNative\drivers\HpSAMD.sys (Hewlett-Packard Company)
DRV:64bit: - (BlackBox) -- C:\Windows\SysNative\blackbox.dll (Microsoft Corporation)
DRV:64bit: - (TsUsbFlt) -- C:\Windows\SysNative\drivers\TsUsbFlt.sys (Microsoft Corporation)
DRV:64bit: - (TsUsbGD) -- C:\Windows\SysNative\drivers\TsUsbGD.sys (Microsoft Corporation)
DRV:64bit: - (dmvsc) -- C:\Windows\SysNative\drivers\dmvsc.sys (Microsoft Corporation)
DRV:64bit: - (iaStor) -- C:\Windows\SysNative\drivers\iaStor.sys (Intel Corporation)
DRV:64bit: - (MEIx64) Intel® -- C:\Windows\SysNative\drivers\HECIx64.sys (Intel Corporation)
DRV:64bit: - (lenovo.smi) -- C:\Windows\SysNative\drivers\smiifx64.sys (Lenovo Group Limited)
DRV:64bit: - (lgwnusbser02) -- C:\Windows\SysNative\drivers\lgwnusb64ser02.sys (LG Electronics Inc)
DRV:64bit: - (lgwnusbser01) -- C:\Windows\SysNative\drivers\lgwnusb64ser01.sys (LG Electronics Inc)
DRV:64bit: - (lgwnusbbus) -- C:\Windows\SysNative\drivers\lgwnusb64bus.sys (LG Electronics Inc)
DRV:64bit: - (amdsbs) -- C:\Windows\SysNative\drivers\amdsbs.sys (AMD Technologies Inc.)
DRV:64bit: - (LSI_SAS2) -- C:\Windows\SysNative\drivers\lsi_sas2.sys (LSI Corporation)
DRV:64bit: - (stexstor) -- C:\Windows\SysNative\drivers\stexstor.sys (Promise Technology)
DRV:64bit: - (WSDPrintDevice) -- C:\Windows\SysNative\drivers\WSDPrint.sys (Microsoft Corporation)
DRV:64bit: - (TPM) -- C:\Windows\SysNative\drivers\tpm.sys (Microsoft Corporation)
DRV:64bit: - (ebdrv) -- C:\Windows\SysNative\drivers\evbda.sys (Broadcom Corporation)
DRV:64bit: - (b06bdrv) -- C:\Windows\SysNative\drivers\bxvbda.sys (Broadcom Corporation)
DRV:64bit: - (b57nd60a) -- C:\Windows\SysNative\drivers\b57nd60a.sys (Broadcom Corporation)
DRV:64bit: - (hcw85cir) -- C:\Windows\SysNative\drivers\hcw85cir.sys (Hauppauge Computer Works, Inc.)
DRV:64bit: - (SRTSPL) -- C:\Windows\SysNative\drivers\srtspl64.sys (Symantec Corporation)
DRV:64bit: - (SRTSPX) -- C:\Windows\SysNative\drivers\srtspx64.sys (Symantec Corporation)
DRV:64bit: - (SRTSP) -- C:\Windows\SysNative\drivers\srtsp64.sys (Symantec Corporation)
DRV - (BlackBox) -- C:\Windows\SysWow64\drivers\BlackBox.sys ()
DRV - (rkunhookerle) -- C:\Windows\SysWow64\drivers\rkunhookerle.sys ()
DRV - (NAVEX15) -- C:\ProgramData\Symantec\Definitions\VirusDefs\20111108.002\EX64.SYS (Symantec Corporation)
DRV - (eeCtrl) -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys (Symantec Corporation)
DRV - (NAVENG) -- C:\ProgramData\Symantec\Definitions\VirusDefs\20111108.002\ENG64.SYS (Symantec Corporation)
DRV - (EraserUtilRebootDrv) -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys (Symantec Corporation)
DRV - (WIMMount) -- C:\Windows\SysWOW64\drivers\wimmount.sys (Microsoft Corporation)
DRV - (SRTSPL) -- C:\Windows\SysWOW64\drivers\srtspl64.sys (Symantec Corporation)
DRV - (SRTSPX) -- C:\Windows\SysWOW64\drivers\srtspx64.sys (Symantec Corporation)
DRV - (SRTSP) -- C:\Windows\SysWOW64\drivers\srtsp64.sys (Symantec Corporation)


========== Standard Registry (All) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Secondary_Page_URL = [binary data]
IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Extensions Off Page = about:NoAdd-ons
IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\System32\blank.htm
IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Security Risk Page = about:SecurityRisk
IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,CustomizeSearch = http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchcust.htm
IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchasst.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Secondary_Page_URL = [binary data]
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Extensions Off Page = about:NoAdd-ons
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Security Risk Page = about:SecurityRisk
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,CustomizeSearch = http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchcust.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchasst.htm

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\system32\blank.htm
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Page_Transitions = 1
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = about:blank
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-us
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache_TIMESTAMP = E3 BF D5 69 75 58 CC 01 [binary data]
IE - HKCU\..\URLSearchHook: {CFBFAE00-17A6-11D0-99CB-00C04FD64497} - C:\Windows\SysWOW64\ieframe.dll (Microsoft Corporation)
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

FF:64bit: - HKLM\Software\MozillaPlugins\@divx.com/DivX VOD Helper,version=1.0.0: C:\Program Files\DivX\DivX OVS Helper\npovshelper.dll (DivX, LLC.)
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~1\MICROS~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\Windows\system32\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@divx.com/DivX Browser Plugin,version=1.0.0: C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll (DivX, LLC)
FF - HKLM\Software\MozillaPlugins\@divx.com/DivX VOD Helper,version=1.0.0: C:\Program Files (x86)\DivX\DivX OVS Helper\npovshelper.dll (DivX, LLC.)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\4.0.60531.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~2\MICROS~2\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~2\MICROS~2\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF - HKCU\Software\MozillaPlugins\@talk.google.com/GoogleTalkPlugin: C:\Users\USERNAME\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll (Google)
FF - HKCU\Software\MozillaPlugins\@talk.google.com/O3DPlugin: C:\Users\USERNAME\AppData\Roaming\Mozilla\plugins\npgtpo3dautoplugin.dll ()
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Users\USERNAME\AppData\Local\Google\Update\1.3.21.79\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Users\USERNAME\AppData\Local\Google\Update\1.3.21.79\npGoogleUpdate3.dll (Google Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{23fcfd51-4958-4f00-80a3-ae97e717ed8b}: C:\Program Files (x86)\DivX\DivX Plus Web Player\firefox\DivXHTML5 [2011/08/11 19:11:58 | 000,000,000 | ---D | M]


========== Chrome ==========


O1 HOSTS File: ([2011/10/24 07:07:53 | 000,000,027 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2:64bit: - BHO: (Groove GFS Browser Helper) - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL (Microsoft Corporation)
O2:64bit: - BHO: (Office Document Cache Handler) - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
O2 - BHO: (Adobe PDF Link Helper) - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll (Adobe Systems Incorporated)
O2 - BHO: (DivX Plus Web Player HTML5 <video>) - {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll (DivX, LLC)
O2 - BHO: (Groove GFS Browser Helper) - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL (Microsoft Corporation)
O2 - BHO: (Office Document Cache Handler) - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
O2 - BHO: (Java™ Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll (Sun Microsystems, Inc.)
O4:64bit: - HKLM..\Run: [Eraser] C:\Program Files\Eraser\Eraser.exe (The Eraser Project)
O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe (Synaptics Incorporated)
O4 - HKLM..\Run: [avast] C:\Program Files\AVAST Software\Avast\avastUI.exe (AVAST Software)
O4 - HKLM..\Run: [BCSSync] C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe (Microsoft Corporation)
O4 - HKLM..\Run: [CardScanAgent] C:\Program Files (x86)\CardScan\CardScan\CardScanAgent.exe (CardScan, Inc.)
O4 - HKLM..\Run: [ccApp] C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe (Symantec Corporation)
O4 - HKLM..\Run: [KeePass 2 PreLoad] C:\Program Files (x86)\KeePass Password Safe 2\KeePass.exe (Dominik Reichl)
O4 - HKLM..\Run: [Malwarebytes' Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe (Malwarebytes Corporation)
O4 - HKLM..\Run: [VirtualCloneDrive] C:\Program Files (x86)\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe (Elaborate Bytes AG)
O4 - HKLM..\Run: [vptray] C:\Program Files (x86)\Symantec AntiVirus\VPTray.exe (Symantec Corporation)
O4 - HKCU..\Run: [Cisco Unified Personal Communicator] C:\Program Files (x86)\Cisco Systems\Unified Personal Communicator\CUPC.exe (Cisco Systems, Inc.)
O4 - HKLM..\RunOnce: [AvgUninstallURL] C:\Windows\SysWow64\cmd.exe (Microsoft Corporation)
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: EnableInstallerDetection = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: EnableLUA = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: EnableSecureUIAPaths = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: EnableUIADesktopToggle = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: EnableVirtualization = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: PromptOnSecureDesktop = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ValidateAdminCodeSignatures = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: dontdisplaylastusername = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: legalnoticecaption =
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: legalnoticetext =
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: scforceoption = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: shutdownwithoutlogon = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: undockwithoutlogon = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: FilterAdministratorToken = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: DisableRegistryTools = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System\UIPI\Clipboard\ExceptionFormats: CF_TEXT = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System\UIPI\Clipboard\ExceptionFormats: CF_BITMAP = 2
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System\UIPI\Clipboard\ExceptionFormats: CF_OEMTEXT = 7
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System\UIPI\Clipboard\ExceptionFormats: CF_DIB = 8
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System\UIPI\Clipboard\ExceptionFormats: CF_PALETTE = 9
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System\UIPI\Clipboard\ExceptionFormats: CF_UNICODETEXT = 13
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System\UIPI\Clipboard\ExceptionFormats: CF_DIBV5 = 17
O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoAutoUpdate = 1
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O8:64bit: - Extra context menu item: C&all - C:\Program Files (x86)\Cisco Systems\Unified Personal Communicator\Click to Call\add-ins\internet-explorer\en\iecontextmenu-call.htm ()
O8:64bit: - Extra context menu item: Call with &Edit... - C:\Program Files (x86)\Cisco Systems\Unified Personal Communicator\Click to Call\add-ins\internet-explorer\en\iecontextmenu-edit-and-call.htm ()
O8:64bit: - Extra context menu item: E&xport to Microsoft Excel - C:\Program Files (x86)\Microsoft Office\Office14\EXCEL.EXE (Microsoft Corporation)
O8:64bit: - Extra context menu item: Se&nd to OneNote - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll (Microsoft Corporation)
O8 - Extra context menu item: C&all - C:\Program Files (x86)\Cisco Systems\Unified Personal Communicator\Click to Call\add-ins\internet-explorer\en\iecontextmenu-call.htm ()
O8 - Extra context menu item: Call with &Edit... - C:\Program Files (x86)\Cisco Systems\Unified Personal Communicator\Click to Call\add-ins\internet-explorer\en\iecontextmenu-edit-and-call.htm ()
O8 - Extra context menu item: E&xport to Microsoft Excel - C:\Program Files (x86)\Microsoft Office\Office14\EXCEL.EXE (Microsoft Corporation)
O8 - Extra context menu item: Se&nd to OneNote - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll (Microsoft Corporation)
O9:64bit: - Extra Button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll (Microsoft Corporation)
O9:64bit: - Extra 'Tools' menuitem : Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll (Microsoft Corporation)
O9:64bit: - Extra Button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll (Microsoft Corporation)
O9:64bit: - Extra 'Tools' menuitem : OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll (Microsoft Corporation)
O9 - Extra Button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll (Microsoft Corporation)
O9 - Extra Button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll (Microsoft Corporation)
O10:64bit: - NameSpace_Catalog5\Catalog_Entries64\000000000001 [] - C:\Windows\SysNative\nlaapi.dll (Microsoft Corporation)
O10:64bit: - NameSpace_Catalog5\Catalog_Entries64\000000000002 [] - C:\Windows\SysNative\NapiNSP.dll (Microsoft Corporation)
O10:64bit: - NameSpace_Catalog5\Catalog_Entries64\000000000003 [] - C:\Windows\SysNative\pnrpnsp.dll (Microsoft Corporation)
O10:64bit: - NameSpace_Catalog5\Catalog_Entries64\000000000004 [] - C:\Windows\SysNative\pnrpnsp.dll (Microsoft Corporation)
O10:64bit: - NameSpace_Catalog5\Catalog_Entries64\000000000005 [] - C:\Windows\SysNative\mswsock.dll (Microsoft Corporation)
O10:64bit: - NameSpace_Catalog5\Catalog_Entries64\000000000006 [] - C:\Windows\SysNative\winrnr.dll (Microsoft Corporation)
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000001 - C:\Windows\SysNative\mswsock.dll (Microsoft Corporation)
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000002 - C:\Windows\SysNative\mswsock.dll (Microsoft Corporation)
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000003 - C:\Windows\SysNative\mswsock.dll (Microsoft Corporation)
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000004 - C:\Windows\SysNative\mswsock.dll (Microsoft Corporation)
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000005 - C:\Windows\SysNative\mswsock.dll (Microsoft Corporation)
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000006 - C:\Windows\SysNative\mswsock.dll (Microsoft Corporation)
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000007 - C:\Windows\SysNative\mswsock.dll (Microsoft Corporation)
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000008 - C:\Windows\SysNative\mswsock.dll (Microsoft Corporation)
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000009 - C:\Windows\SysNative\mswsock.dll (Microsoft Corporation)
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000010 - C:\Windows\SysNative\mswsock.dll (Microsoft Corporation)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000001 [] - C:\Windows\SysWOW64\nlaapi.dll (Microsoft Corporation)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000002 [] - C:\Windows\SysWOW64\NapiNSP.dll (Microsoft Corporation)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000003 [] - C:\Windows\SysWOW64\pnrpnsp.dll (Microsoft Corporation)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000004 [] - C:\Windows\SysWOW64\pnrpnsp.dll (Microsoft Corporation)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000005 [] - C:\Windows\SysWOW64\mswsock.dll (Microsoft Corporation)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000006 [] - C:\Windows\SysWOW64\winrnr.dll (Microsoft Corporation)
O10 - Protocol_Catalog9\Catalog_Entries\000000000001 - C:\Windows\SysWOW64\mswsock.dll (Microsoft Corporation)
O10 - Protocol_Catalog9\Catalog_Entries\000000000002 - C:\Windows\SysWOW64\mswsock.dll (Microsoft Corporation)
O10 - Protocol_Catalog9\Catalog_Entries\000000000003 - C:\Windows\SysWOW64\mswsock.dll (Microsoft Corporation)
O10 - Protocol_Catalog9\Catalog_Entries\000000000004 - C:\Windows\SysWOW64\mswsock.dll (Microsoft Corporation)
O10 - Protocol_Catalog9\Catalog_Entries\000000000005 - C:\Windows\SysWOW64\mswsock.dll (Microsoft Corporation)
O10 - Protocol_Catalog9\Catalog_Entries\000000000006 - C:\Windows\SysWOW64\mswsock.dll (Microsoft Corporation)
O10 - Protocol_Catalog9\Catalog_Entries\000000000007 - C:\Windows\SysWOW64\mswsock.dll (Microsoft Corporation)
O10 - Protocol_Catalog9\Catalog_Entries\000000000008 - C:\Windows\SysWOW64\mswsock.dll (Microsoft Corporation)
O10 - Protocol_Catalog9\Catalog_Entries\000000000009 - C:\Windows\SysWOW64\mswsock.dll (Microsoft Corporation)
O10 - Protocol_Catalog9\Catalog_Entries\000000000010 - C:\Windows\SysWOW64\mswsock.dll (Microsoft Corporation)
O15 - HKCU\..Trusted Domains: COMPANYNAME.org ([]http in Trusted sites)
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab (Shockwave ActiveX Control)
O16 - DPF: {55963676-2F5E-4BAF-AC28-CF26AA587566} https://ffvpn.COMPANYNAME.org/CACHE/stc/1/binaries/vpnweb.cab (Cisco AnyConnect Secure Mobility Client Web Control)
O16 - DPF: {816BE035-1450-40D0-8A3B-BA7825A83A77} http://support.lenovo.com/Resources/Lenovo/AutoDetect/Lenovo_AutoDetect2.cab (IASRunner Class)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab (Java Plug-in 1.6.0_26)
O16 - DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab (Java Plug-in 1.6.0_26)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab (Java Plug-in 1.6.0_26)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = COMPANYNAME.org
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{49908A7E-EE0B-4A7D-A0AF-D80A01A281E6}: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{DB54BB19-1D74-4930-9321-B6BA3467910D}: DhcpNameServer = 167.206.112.3
O18:64bit: - Protocol\Handler\about {3050F406-98B5-11CF-BB82-00AA00BDCE0B} - C:\Windows\SysNative\mshtml.dll (Microsoft Corporation)
O18:64bit: - Protocol\Handler\cdl {3dd53d40-7b8b-11D0-b013-00aa0059ce02} - C:\Windows\SysNative\urlmon.dll (Microsoft Corporation)
O18:64bit: - Protocol\Handler\dvd {12D51199-0DB5-46FE-A120-47A3D7D937CC} - C:\Windows\SysNative\MSVidCtl.dll (Microsoft Corporation)
O18:64bit: - Protocol\Handler\file {79eac9e7-baf9-11ce-8c82-00aa004ba90b} - C:\Windows\SysNative\urlmon.dll (Microsoft Corporation)
O18:64bit: - Protocol\Handler\ftp {79eac9e3-baf9-11ce-8c82-00aa004ba90b} - C:\Windows\SysNative\urlmon.dll (Microsoft Corporation)
O18:64bit: - Protocol\Handler\http {79eac9e2-baf9-11ce-8c82-00aa004ba90b} - C:\Windows\SysNative\urlmon.dll (Microsoft Corporation)
O18:64bit: - Protocol\Handler\https {79eac9e5-baf9-11ce-8c82-00aa004ba90b} - C:\Windows\SysNative\urlmon.dll (Microsoft Corporation)
O18:64bit: - Protocol\Handler\its {9D148291-B9C8-11D0-A4CC-0000F80149F6} - C:\Windows\SysNative\itss.dll (Microsoft Corporation)
O18:64bit: - Protocol\Handler\javascript {3050F3B2-98B5-11CF-BB82-00AA00BDCE0B} - C:\Windows\SysNative\mshtml.dll (Microsoft Corporation)
O18:64bit: - Protocol\Handler\local {79eac9e7-baf9-11ce-8c82-00aa004ba90b} - C:\Windows\SysNative\urlmon.dll (Microsoft Corporation)
O18:64bit: - Protocol\Handler\mailto {3050f3DA-98B5-11CF-BB82-00AA00BDCE0B} - C:\Windows\SysNative\mshtml.dll (Microsoft Corporation)
O18:64bit: - Protocol\Handler\mhtml {05300401-BCBC-11d0-85E3-00C04FD85AB4} - C:\Windows\SysNative\inetcomm.dll (Microsoft Corporation)
O18:64bit: - Protocol\Handler\mk {79eac9e6-baf9-11ce-8c82-00aa004ba90b} - C:\Windows\SysNative\urlmon.dll (Microsoft Corporation)
O18:64bit: - Protocol\Handler\ms-help - No CLSID value found
O18:64bit: - Protocol\Handler\ms-its {9D148291-B9C8-11D0-A4CC-0000F80149F6} - C:\Windows\SysNative\itss.dll (Microsoft Corporation)
O18:64bit: - Protocol\Handler\res {3050F3BC-98B5-11CF-BB82-00AA00BDCE0B} - C:\Windows\SysNative\mshtml.dll (Microsoft Corporation)
O18:64bit: - Protocol\Handler\tv {CBD30858-AF45-11D2-B6D6-00C04FBBDE6E} - C:\Windows\SysNative\MSVidCtl.dll (Microsoft Corporation)
O18:64bit: - Protocol\Handler\vbscript {3050F3B2-98B5-11CF-BB82-00AA00BDCE0B} - C:\Windows\SysNative\mshtml.dll (Microsoft Corporation)
O18 - Protocol\Handler\about {3050F406-98B5-11CF-BB82-00AA00BDCE0B} - C:\Windows\SysWOW64\mshtml.dll (Microsoft Corporation)
O18 - Protocol\Handler\cdl {3dd53d40-7b8b-11D0-b013-00aa0059ce02} - C:\Windows\SysWOW64\urlmon.dll (Microsoft Corporation)
O18 - Protocol\Handler\dvd {12D51199-0DB5-46FE-A120-47A3D7D937CC} - C:\Windows\SysWOW64\MSVidCtl.dll (Microsoft Corporation)
O18 - Protocol\Handler\file {79eac9e7-baf9-11ce-8c82-00aa004ba90b} - C:\Windows\SysWOW64\urlmon.dll (Microsoft Corporation)
O18 - Protocol\Handler\ftp {79eac9e3-baf9-11ce-8c82-00aa004ba90b} - C:\Windows\SysWOW64\urlmon.dll (Microsoft Corporation)
O18 - Protocol\Handler\http {79eac9e2-baf9-11ce-8c82-00aa004ba90b} - C:\Windows\SysWOW64\urlmon.dll (Microsoft Corporation)
O18 - Protocol\Handler\https {79eac9e5-baf9-11ce-8c82-00aa004ba90b} - C:\Windows\SysWOW64\urlmon.dll (Microsoft Corporation)
O18 - Protocol\Handler\its {9D148291-B9C8-11D0-A4CC-0000F80149F6} - C:\Windows\SysWOW64\itss.dll (Microsoft Corporation)
O18 - Protocol\Handler\javascript {3050F3B2-98B5-11CF-BB82-00AA00BDCE0B} - C:\Windows\SysWOW64\mshtml.dll (Microsoft Corporation)
O18 - Protocol\Handler\local {79eac9e7-baf9-11ce-8c82-00aa004ba90b} - C:\Windows\SysWOW64\urlmon.dll (Microsoft Corporation)
O18 - Protocol\Handler\mailto {3050f3DA-98B5-11CF-BB82-00AA00BDCE0B} - C:\Windows\SysWOW64\mshtml.dll (Microsoft Corporation)
O18 - Protocol\Handler\mhtml {05300401-BCBC-11d0-85E3-00C04FD85AB4} - C:\Windows\SysWOW64\inetcomm.dll (Microsoft Corporation)
O18 - Protocol\Handler\mk {79eac9e6-baf9-11ce-8c82-00aa004ba90b} - C:\Windows\SysWOW64\urlmon.dll (Microsoft Corporation)
O18 - Protocol\Handler\ms-help {314111c7-a502-11d2-bbca-00c04f8ec294} - C:\Program Files (x86)\Common Files\microsoft shared\Help\hxds.dll (Microsoft Corporation)
O18 - Protocol\Handler\ms-its {9D148291-B9C8-11D0-A4CC-0000F80149F6} - C:\Windows\SysWOW64\itss.dll (Microsoft Corporation)
O18 - Protocol\Handler\res {3050F3BC-98B5-11CF-BB82-00AA00BDCE0B} - C:\Windows\SysWOW64\mshtml.dll (Microsoft Corporation)
O18 - Protocol\Handler\tv {CBD30858-AF45-11D2-B6D6-00C04FBBDE6E} - C:\Windows\SysWOW64\MSVidCtl.dll (Microsoft Corporation)
O18 - Protocol\Handler\vbscript {3050F3B2-98B5-11CF-BB82-00AA00BDCE0B} - C:\Windows\SysWOW64\mshtml.dll (Microsoft Corporation)
O18:64bit: - Protocol\Filter\application/octet-stream {1E66F26B-79EE-11D2-8710-00C04F79ED0D} - C:\Windows\SysNative\mscoree.dll (Microsoft Corporation)
O18:64bit: - Protocol\Filter\application/x-complus {1E66F26B-79EE-11D2-8710-00C04F79ED0D} - C:\Windows\SysNative\mscoree.dll (Microsoft Corporation)
O18:64bit: - Protocol\Filter\application/x-msdownload {1E66F26B-79EE-11D2-8710-00C04F79ED0D} - C:\Windows\SysNative\mscoree.dll (Microsoft Corporation)
O18:64bit: - Protocol\Filter\deflate {8f6b0360-b80d-11d0-a9b3-006097942311} - C:\Windows\SysNative\urlmon.dll (Microsoft Corporation)
O18:64bit: - Protocol\Filter\gzip {8f6b0360-b80d-11d0-a9b3-006097942311} - C:\Windows\SysNative\urlmon.dll (Microsoft Corporation)
O18:64bit: - Protocol\Filter\text/xml {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL (Microsoft Corporation)
O18 - Protocol\Filter\application/octet-stream {1E66F26B-79EE-11D2-8710-00C04F79ED0D} - C:\Windows\SysWow64\mscoree.dll (Microsoft Corporation)
O18 - Protocol\Filter\application/x-complus {1E66F26B-79EE-11D2-8710-00C04F79ED0D} - C:\Windows\SysWow64\mscoree.dll (Microsoft Corporation)
O18 - Protocol\Filter\application/x-msdownload {1E66F26B-79EE-11D2-8710-00C04F79ED0D} - C:\Windows\SysWow64\mscoree.dll (Microsoft Corporation)
O18 - Protocol\Filter\deflate {8f6b0360-b80d-11d0-a9b3-006097942311} - C:\Windows\SysWOW64\urlmon.dll (Microsoft Corporation)
O18 - Protocol\Filter\gzip {8f6b0360-b80d-11d0-a9b3-006097942311} - C:\Windows\SysWOW64\urlmon.dll (Microsoft Corporation)
O18 - Protocol\Filter\text/xml {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: Shell - (Explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\SysNative\SystemPropertiesPerformance.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20 - HKLM Winlogon: Shell - (Explorer.exe) -C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) -C:\Windows\SysWOW64\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) -C:\Windows\SysWow64\SystemPropertiesPerformance.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20:64bit: - Winlogon\Notify\igfxcui: DllName - (igfxdev.dll) - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - C:\Windows\SysNative\webcheck.dll (Microsoft Corporation)
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - C:\Windows\SysWOW64\webcheck.dll (Microsoft Corporation)
O28:64bit: - HKLM ShellExecuteHooks: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL (Microsoft Corporation)
O28 - HKLM ShellExecuteHooks: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL (Microsoft Corporation)
O29:64bit: - HKLM SecurityProviders - (credssp.dll) -C:\Windows\SysWow64\credssp.dll (Microsoft Corporation)
O29 - HKLM SecurityProviders - (credssp.dll) -C:\Windows\SysWow64\credssp.dll (Microsoft Corporation)
O30:64bit: - LSA: Authentication Packages - (msv1_0) - C:\Windows\SysNative\msv1_0.dll (Microsoft Corporation)
O30 - LSA: Authentication Packages - (msv1_0) -C:\Windows\SysWow64\msv1_0.dll (Microsoft Corporation)
O30:64bit: - LSA: Security Packages - (kerberos) - C:\Windows\SysNative\kerberos.dll (Microsoft Corporation)
O30:64bit: - LSA: Security Packages - (msv1_0) - C:\Windows\SysNative\msv1_0.dll (Microsoft Corporation)
O30:64bit: - LSA: Security Packages - (schannel) - C:\Windows\SysNative\schannel.dll (Microsoft Corporation)
O30:64bit: - LSA: Security Packages - (wdigest) - C:\Windows\SysNative\wdigest.dll (Microsoft Corporation)
O30:64bit: - LSA: Security Packages - (tspkg) - C:\Windows\SysNative\tspkg.dll (Microsoft Corporation)
O30:64bit: - LSA: Security Packages - (pku2u) - C:\Windows\SysNative\pku2u.dll (Microsoft Corporation)
O30 - LSA: Security Packages - (kerberos) -C:\Windows\SysWow64\kerberos.dll (Microsoft Corporation)
O30 - LSA: Security Packages - (msv1_0) -C:\Windows\SysWow64\msv1_0.dll (Microsoft Corporation)
O30 - LSA: Security Packages - (schannel) -C:\Windows\SysWow64\schannel.dll (Microsoft Corporation)
O30 - LSA: Security Packages - (wdigest) -C:\Windows\SysWow64\wdigest.dll (Microsoft Corporation)
O30 - LSA: Security Packages - (tspkg) -C:\Windows\SysWow64\tspkg.dll (Microsoft Corporation)
O30 - LSA: Security Packages - (pku2u) -C:\Windows\SysWow64\pku2u.dll (Microsoft Corporation)
O31 - SafeBoot: AlternateShell - cmd.exe
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = ComFile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = ComFile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2011/11/04 09:02:24 | 000,000,000 | ---D | C] -- C:\Windows\Sun
[2011/11/03 08:19:06 | 000,000,000 | ---D | C] -- C:\Windows\Offline Address Books
[2011/11/01 17:04:06 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Cisco Unified Personal Communicator 8
[2011/11/01 17:02:36 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\Cisco Systems
[2011/11/01 17:02:36 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Cisco Systems
[2011/10/24 08:31:12 | 000,000,000 | -HSD | C] -- C:\$RECYCLE.BIN
[2011/10/24 07:39:17 | 000,000,000 | ---D | C] -- C:\Users\rollout.COMPANYNAME\AppData\Roaming\Dropbox
[2011/10/24 07:10:50 | 000,000,000 | ---D | C] -- C:\Users\rollout.COMPANYNAME\AppData\Local\temp
[2011/10/24 06:50:43 | 000,518,144 | ---- | C] (SteelWerX) -- C:\Windows\SWREG.exe
[2011/10/24 06:50:43 | 000,406,528 | ---- | C] (SteelWerX) -- C:\Windows\SWSC.exe
[2011/10/24 06:50:43 | 000,060,416 | ---- | C] (NirSoft) -- C:\Windows\NIRCMD.exe
[2011/10/24 06:50:36 | 000,000,000 | ---D | C] -- C:\Windows\ERDNT
[2011/10/24 06:50:29 | 000,000,000 | ---D | C] -- C:\Qoobox
[2011/10/23 18:03:44 | 000,000,000 | ---D | C] -- C:\ProgramData\Spybot - Search & Destroy
[2011/10/23 18:03:44 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Spybot - Search & Destroy
[2011/10/23 17:31:49 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\MSXML 4.0
[2011/10/23 17:31:48 | 000,000,000 | ---D | C] -- C:\Config.Msi
[2011/10/21 15:24:42 | 000,000,000 | ---D | C] -- C:\ProgramData\ScanSoft
[2011/10/21 15:22:36 | 000,000,000 | ---D | C] -- C:\ProgramData\CardScan
[2011/10/21 15:00:56 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\CardScan
[2011/10/21 15:00:33 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\CardScan
[2011/10/21 14:36:11 | 000,000,000 | ---D | C] -- C:\ProgramData\Innovative Solutions
[2011/10/21 14:27:43 | 000,115,200 | ---- | C] (CardScan Inc.) -- C:\Windows\SysNative\cdscn800c_wia_x64.dll
[2011/10/21 11:22:57 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\SharePoint
[2011/10/21 11:21:01 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Microsoft Synchronization Services
[2011/10/21 11:20:21 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Microsoft Sync Framework
[2011/10/21 11:20:21 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Microsoft SQL Server Compact Edition
[2011/10/21 10:59:47 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Elaborate Bytes
[2011/10/21 10:59:47 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Elaborate Bytes
[2011/10/17 08:02:42 | 000,000,000 | -HSD | C] -- C:\Users\USERNAME\%APPDATA%
[2011/10/17 07:22:14 | 000,000,000 | -HSD | C] -- C:\Windows\SysWow64\%APPDATA%
[2011/10/17 07:18:53 | 000,000,000 | ---D | C] -- C:\Cisco
[2004/11/24 14:25:52 | 000,335,872 | ---- | C] ( ) -- C:\Windows\SysWow64\drvc.dll

========== Files - Modified Within 30 Days ==========

[2011/11/11 18:06:08 | 000,730,320 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2011/11/11 18:06:08 | 000,626,844 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2011/11/11 18:06:08 | 000,107,160 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2011/11/11 18:01:35 | 000,065,536 | ---- | M] () -- C:\Windows\SysNative\Ikeext.etl
[2011/11/11 18:01:31 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2011/11/11 18:01:27 | 2058,801,151 | -HS- | M] () -- C:\hiberfil.sys
[2011/11/11 17:54:52 | 000,035,712 | ---- | M] () -- C:\Windows\SysWow64\drivers\BlackBox.sys
[2011/11/11 17:54:30 | 000,035,712 | ---- | M] () -- C:\Windows\SysWow64\drivers\rkunhookerle.sys
[2011/11/11 17:49:03 | 000,018,768 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2011/11/11 17:49:03 | 000,018,768 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2011/11/11 17:04:02 | 000,000,916 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-2029550947-1910908428-336986018-23917UA.job
[2011/11/10 12:04:04 | 000,000,864 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-2029550947-1910908428-336986018-23917Core.job
[2011/11/09 16:01:30 | 000,000,000 | ---- | M] () -- C:\Windows\SysWow64\config.nt
[2011/11/07 07:45:40 | 000,414,072 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT
[2011/10/25 11:52:52 | 000,012,177 | RHS- | M] () -- C:\ProgramData\ntuser.pol
[2011/10/24 09:04:36 | 000,033,698 | ---- | M] () -- C:\Users\rollout.COMPANYNAME\AppData\Roaming\Comma Separated Values (Windows).ADR
[2011/10/24 07:07:53 | 000,000,027 | ---- | M] () -- C:\Windows\SysNative\drivers\etc\hosts
[2011/10/21 13:01:17 | 000,001,149 | ---- | M] () -- C:\Users\USERNAME\Application Data\Microsoft\Internet Explorer\Quick Launch\Microsoft Outlook.lnk

========== Files Created - No Company Name ==========

[2011/11/11 17:54:30 | 000,035,712 | ---- | C] () -- C:\Windows\SysWow64\drivers\rkunhookerle.sys
[2011/11/11 17:52:06 | 000,035,712 | ---- | C] () -- C:\Windows\SysWow64\drivers\BlackBox.sys
[2011/10/24 09:04:36 | 000,033,698 | ---- | C] () -- C:\Users\rollout.COMPANYNAME\AppData\Roaming\Comma Separated Values (Windows).ADR
[2011/10/24 06:50:43 | 000,256,000 | ---- | C] () -- C:\Windows\PEV.exe
[2011/10/24 06:50:43 | 000,208,896 | ---- | C] () -- C:\Windows\MBR.exe
[2011/10/24 06:50:43 | 000,098,816 | ---- | C] () -- C:\Windows\sed.exe
[2011/10/24 06:50:43 | 000,080,412 | ---- | C] () -- C:\Windows\grep.exe
[2011/10/24 06:50:43 | 000,068,096 | ---- | C] () -- C:\Windows\zip.exe
[2011/10/21 13:01:17 | 000,001,149 | ---- | C] () -- C:\Users\USERNAME\Application Data\Microsoft\Internet Explorer\Quick Launch\Microsoft Outlook.lnk
[2011/08/11 17:49:53 | 000,743,534 | ---- | C] () -- C:\Windows\SysWow64\PerfStringBackup.INI
[2011/08/11 17:20:57 | 000,012,177 | RHS- | C] () -- C:\ProgramData\ntuser.pol
[2011/07/15 17:58:19 | 000,963,116 | ---- | C] () -- C:\Windows\SysWow64\igkrng600.bin
[2011/07/15 17:58:14 | 000,213,332 | ---- | C] () -- C:\Windows\SysWow64\igfcg600m.bin
[2011/07/15 17:58:09 | 000,145,804 | ---- | C] () -- C:\Windows\SysWow64\igcompkrng600.bin
[2011/07/15 17:57:46 | 000,066,856 | ---- | C] () -- C:\Windows\SysWow64\SynTPEnhPS.dll
[2009/07/14 00:38:36 | 000,067,584 | --S- | C] () -- C:\Windows\bootstat.dat
[2009/07/13 21:35:51 | 000,000,741 | ---- | C] () -- C:\Windows\SysWow64\NOISE.DAT
[2009/07/13 21:34:42 | 000,215,943 | ---- | C] () -- C:\Windows\SysWow64\dssec.dat
[2009/07/13 19:10:29 | 000,043,131 | ---- | C] () -- C:\Windows\mib.bin
[2009/07/13 18:42:10 | 000,064,000 | ---- | C] () -- C:\Windows\SysWow64\BWContextHandler.dll
[2009/07/13 16:03:59 | 000,364,544 | ---- | C] () -- C:\Windows\SysWow64\msjetoledb40.dll
[2009/06/10 16:26:10 | 000,673,088 | ---- | C] () -- C:\Windows\SysWow64\mlang.dat
[2008/12/19 10:15:58 | 004,338,246 | ---- | C] () -- C:\Windows\SysWow64\libavcodec.dll
[2008/12/17 12:41:18 | 000,884,237 | ---- | C] () -- C:\Windows\SysWow64\ff_x264.dll
[2008/12/17 12:22:58 | 000,093,184 | ---- | C] () -- C:\Windows\SysWow64\ff_wmv9.dll
[2008/12/17 12:22:48 | 000,057,344 | ---- | C] () -- C:\Windows\SysWow64\ff_vfw.dll
[2008/12/17 12:17:34 | 000,239,247 | ---- | C] () -- C:\Windows\SysWow64\ff_theora.dll
[2008/12/17 11:59:54 | 000,560,802 | ---- | C] () -- C:\Windows\SysWow64\libmplayer.dll
[2006/11/02 11:10:16 | 000,080,912 | ---- | C] () -- C:\Windows\SysWow64\sherlock2.exe
[2004/10/03 12:50:54 | 000,129,024 | ---- | C] () -- C:\Windows\SysWow64\ff_mpeg2enc.dll
[2003/04/18 15:46:22 | 001,233,920 | ---- | C] () -- C:\Windows\SysWow64\msxml4.dll
[2002/03/13 14:46:46 | 000,053,248 | ---- | C] () -- C:\Windows\SysWow64\zlib.dll

========== LOP Check ==========

[2011/10/24 07:39:17 | 000,000,000 | ---D | M] -- C:\Users\rollout.COMPANYNAME\AppData\Roaming\Dropbox
[2009/07/14 00:08:49 | 000,013,932 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT

========== Purity Check ==========



< End of report >

Anyone?

I checked the startup services and performance issues logged in Event Viewer, but nothing other than reporting critical errors taking a long time starting. I also ran a check disk and windows resource protection did not find any violations.

TIA!

EDIT: Please be patient. There are over 130 unanswered topics in this forum at present and the current average wait time to receive help is 5-6 days. ~Budapest

Edited by Budapest, 13 November 2011 - 05:22 PM.


BC AdBot (Login to Remove)

 


#2 HelpBot

HelpBot

    Bleepin' Binary Bot


  • Bots
  • 12,604 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:07:55 PM

Posted 16 November 2011 - 06:20 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

Posted Image In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/427466 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

***************************************************

Posted Image If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#3 HelpBot

HelpBot

    Bleepin' Binary Bot


  • Bots
  • 12,604 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:07:55 PM

Posted 21 November 2011 - 06:25 PM

Hello again!

I haven't heard from you in 5 days. Therefore, I am going to assume that you no longer need our help, and close this topic.

If you do still need help, please send a Private Message to any Moderator within the next five days. Be sure to include a link to your topic in your Private Message.

Thank you for using Bleeping Computer, and have a great day!




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users