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Computer lagging


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#1 Ritherz

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Posted 11 November 2011 - 01:45 PM

I'm usually pretty good at figuring out my own HJT log but this is the first problem I've encountered with windows 7 that I wasn't immediately able to fix (no backups since it just got back from the shop).
My computer is being very slow with firefox, task manager, and windows explorer navigation (almost everything I've tried to do). I noticed all the O23 file missings and I'm not sure what that means as that's the first time i've encountered so many.
Please help!

Edited by elise025, 11 November 2011 - 02:00 PM.
Log removed so topic can stay in the Windows 7 forum ~Elise


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#2 Ritherz

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Posted 11 November 2011 - 01:49 PM

I should also add that processes aren't closing very quickly either, I have to manually end them in the task manager.

#3 Elise

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Posted 11 November 2011 - 02:02 PM

Hello and :welcome: to Bleeping Computer.

I have removed your HijackThis log for now, so the topic can stay in this forum, as it is not clear this problem is caused by malware. Please do not post a new HJT (or similar) log unless specifically requested.

How much RAM do you have on this computer?
You mentioned you got it back from a shop, did you have any problem with it?

regards, Elise


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#4 Ritherz

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Posted 11 November 2011 - 02:20 PM

4gigs ram, is not using more then 1/3 of it when these problems are occuring.
Got back from shop since there was a problem with the laptop's power button.

#5 Elise

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Posted 11 November 2011 - 02:25 PM

Thats more than enough to have Windows 7 run smoothly.
Can you please verify how much free space your windows partition has (as a general guideline, windows needs around 25 % free space in order to run smoothly).

Also, can you reboot into Safe Mode and see how things run there? Same slowness or does it run okay?

regards, Elise


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#6 Ritherz

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Posted 11 November 2011 - 02:41 PM

429gb free of 584gb on my c drive (where windows is), no other partitions.

Will try safe mode now.

#7 Ritherz

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Posted 11 November 2011 - 02:52 PM

Safe mode was maybe a little quicker but not much.
If it was a hardware problem wouldn't i see more signs?

#8 Elise

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Posted 11 November 2011 - 02:55 PM

Not saying it is a hardware problem, although it isn't excluded either. :)
How long have you been using AVG2012 and have you ever had problems with it?

regards, Elise


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#9 Ritherz

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Posted 11 November 2011 - 04:06 PM

I've been using avg for a couple months, haven't had any problems.

#10 Elise

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Posted 11 November 2011 - 05:06 PM

Can you do a clean boot and afterwards enable applications one by one to see if you can determine which one is causing the slowness?

regards, Elise


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