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System Restore Malware Problem


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10 replies to this topic

#1 mikedavies

mikedavies

  • Members
  • 5 posts
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  •  
  • Local time:12:03 AM

Posted 11 November 2011 - 02:52 AM

System restore malware problem, unable to get rid of it. have tried the steps outlined in this article; http://www.bleepingcomputer.com/virus-removal/remove-system-restore but when restarted the malware is back.
Thanks in advance.

.
DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 9.0.8112.16421
Run by acer at 22:13:00 on 2011-11-10
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.44.1033.18.2045.342 [GMT 0:00]
.
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Lavasoft Ad-Watch Live! *Enabled/Updated* {61CDFD9D-3CAC-9270-C6FC-52325ACB795B}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe
C:\Acer\Empowering Technology\eNet\eNet Service.exe
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Acer\Mobility Center\MobilityService.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Acer\Empowering Technology\ePower\ePowerSvc.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\RtHDVCpl.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Launch Manager\LManager.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\ProgramData\kwArigabQW.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\rundll32.exe
C:\Acer\Empowering Technology\ENET\ENMTRAY.EXE
C:\Acer\Empowering Technology\EPOWER\EPOWER_DMC.EXE
C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE
C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE
C:\Users\acer\AppData\Local\Temp\RtkBtMnt.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Windows\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe
C:\ProgramData\h9gmTzlpRix4CO.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
c:\program files\windows defender\MpCmdRun.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.co.uk/
uSEARCH PAGE = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com
uSearch Bar = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
mStart Page = hxxp://en.us.acer.yahoo.com
mDefault_Page_URL = hxxp://en.us.acer.yahoo.com
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
uURLSearchHooks: UrlSearchHook Class: {00000000-6e41-4fd3-8538-502f5495e5fc} - c:\program files\ask.com\GenericAskToolbar.dll
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: ShowBarObj Class: {83a2f9b1-01a2-4aa5-87d1-45b6b8505e96} - c:\windows\system32\ActiveToolBand.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: CmjBrowserHelperObject Object: {ac41d38f-b56d-40ad-94e0-b493d130c959} - c:\program files\mindjet\mindmanager 6\Mm6InternetExplorer.dll
BHO: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: Acer eDataSecurity Management: {5cbe3b7c-1e47-477e-a7dd-396db0476e29} - c:\windows\system32\eDStoolbar.dll
TB: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
uRun: [????r]
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [uTorrent] "c:\program files\utorrent\uTorrent.exe"
uRun: [AppleMobile64] rundll32.exe "c:\users\acer\appdata\local\smarteventmusic\AppleMobile64.dll",SyncWISnap WdMobileVdm
uRun: [FEJSLPCYU] rundll32 "c:\users\acer\appdata\roaming\C_20838V.dll",ZTVZCAMLRND
uRun: [eventPadIde] rundll32.exe "c:\users\acer\appdata\local\wduser32\eventPadIde.dll",iTunesnet90 AcroobjServices
uRun: [kwArigabQW.exe] c:\programdata\kwArigabQW.exe
uRunOnce: [AutoLaunch] c:\program files\lavasoft\ad-aware\AutoLaunch.exe monthly
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [Acer Tour]
mRun: [Acer Assist Launcher] c:\program files\acer assist\launcher.exe
mRun: [LManager] c:\progra~1\launch~1\LManager.exe
mRun: [eRecoveryService]
mRun: [NvSvc] RUNDLL32.EXE c:\windows\system32\nvsvc.dll,nvsvcStart
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [Malwarebytes' Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\empowe~1.lnk - c:\acer\empowering technology\eAPLauncher.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\2.0.181\SSScheduler.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {531B9DC0-D8EE-4c76-A6EE-6C1E50569655} - {AC41D38F-B56D-40AD-94E0-B493D130C959} - c:\program files\mindjet\mindmanager 6\Mm6InternetExplorer.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
TCP: DhcpNameServer = 192.168.1.254
TCP: Interfaces\{7F371930-74F1-4469-8C7C-746848372FA8} : DhcpNameServer = 192.168.1.254
TCP: Interfaces\{81753DDB-A7E4-4323-A2A7-616E66921587} : DhcpNameServer = 192.168.1.254
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\acer\appdata\roaming\mozilla\firefox\profiles\y00v5a69.default\
FF - prefs.js: browser.search.selectedEngine - Ask.com
FF - prefs.js: browser.startup.homepage - hxxp://uk.ask.com?o=15153&l=dis
FF - prefs.js: keyword.URL - hxxp://supertoolbar.ask.com/redirect?client=ff&src=kw&tb=UT2V5&o=15150&locale=en_UK&q=
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.3.21.65\npGoogleUpdate3.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: XULRunner: {EE76A4F1-4B95-44EB-9AEC-1920A7FEA2DB} - c:\users\acer\appdata\local\{EE76A4F1-4B95-44EB-9AEC-1920A7FEA2DB}
.
============= SERVICES / DRIVERS ===============
.
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-12-12 64288]
R1 SASDIFSV;SASDIFSV;c:\users\acer\appdata\local\temp\sas_selfextract\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\users\acer\appdata\local\temp\sas_selfextract\saskutil.sys [2010-5-10 67656]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2009-12-12 21504]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-12-2 1181328]
R3 NETw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\NETw5v32.sys [2008-11-17 3668480]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-9-24 136176]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2006-11-2 167936]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-9-24 136176]
S3 lv321av;Logitech USB PC Camera (VC0321);c:\windows\system32\drivers\lv321av.sys [2006-12-2 847392]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\2.0.181\McCHSvc.exe [2010-1-15 227232]
S3 SMSCIRDA;SMSC Infrared Device Driver;c:\windows\system32\drivers\smscirda.sys [2006-12-2 31232]
S3 SwitchBoard;SwitchBoard;c:\program files\common files\adobe\switchboard\SwitchBoard.exe [2010-2-19 517096]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== File Associations ===============
.
.scr=AutoCADScriptFile
.
=============== Created Last 30 ================
.
2011-11-10 21:54:15 339288 ----a-w- c:\programdata\h9gmTzlpRix4CO.exe
2011-11-10 19:27:30 56200 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{daf9c998-f24b-4218-8fb2-3ccafcc8d98a}\offreg.dll
2011-11-09 22:30:20 426336 ----a-w- c:\programdata\kwArigabQW.exe
2011-11-09 20:23:56 2409784 ----a-w- c:\program files\windows mail\OESpamFilter.dat
2011-11-09 20:23:35 905088 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-11-09 20:23:27 707584 ----a-w- c:\program files\common files\system\wab32.dll
2011-11-08 21:31:31 6668624 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{daf9c998-f24b-4218-8fb2-3ccafcc8d98a}\mpengine.dll
2011-11-06 16:59:42 -------- d-----w- c:\program files\common files\Macrovision Shared
2011-11-06 16:51:47 -------- d-----w- c:\users\acer\appdata\local\Autodesk
2011-11-06 16:51:47 -------- d-----w- c:\program files\Autodesk
2011-11-06 16:40:36 -------- d-----w- c:\program files\common files\Autodesk Shared
2011-11-06 16:38:36 4178264 ----a-w- c:\windows\system32\D3DX9_41.dll
2011-11-06 16:09:55 -------- d-----w- c:\users\acer\appdata\roaming\Autodesk
2011-10-30 09:24:07 -------- d-----w- c:\users\acer\appdata\local\WdUser32
2011-10-26 19:24:16 70656 --sha-r- c:\users\acer\appdata\roaming\C_20838V.dll
2011-10-17 19:32:18 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-10-16 21:20:46 163840 ----a-w- c:\users\acer\taskmgr.exe
2011-10-16 21:20:18 -------- d-sh--w- c:\users\acer\appdata\local\c73f52e6
2011-10-12 22:20:44 69632 ----a-w- c:\windows\system32\Mpeg2Data.ax
2011-10-12 22:20:44 57856 ----a-w- c:\windows\system32\MSDvbNP.ax
2011-10-12 22:20:44 293376 ----a-w- c:\windows\system32\psisdecd.dll
2011-10-12 22:20:44 217088 ----a-w- c:\windows\system32\psisrndr.ax
2011-10-12 22:20:35 2043392 ----a-w- c:\windows\system32\win32k.sys
2011-10-12 22:13:05 555520 ----a-w- c:\windows\system32\UIAutomationCore.dll
2011-10-12 22:13:05 238080 ----a-w- c:\windows\system32\oleacc.dll
2011-10-12 22:13:04 563712 ----a-w- c:\windows\system32\oleaut32.dll
2011-10-12 22:13:02 4096 ----a-w- c:\windows\system32\oleaccrc.dll
.
==================== Find3M ====================
.
2011-09-01 02:35:59 1798144 ----a-w- c:\windows\system32\jscript9.dll
2011-09-01 02:28:15 1126912 ----a-w- c:\windows\system32\wininet.dll
2011-09-01 02:22:54 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2011-08-31 17:00:50 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
.
============= FINISH: 22:15:26.98 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:03 PM

Posted 13 November 2011 - 10:49 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.
  • Do not run any other tool untill instructed to do so!


Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 mikedavies

mikedavies
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:12:03 AM

Posted 14 November 2011 - 02:26 PM

No problems

Google was redirecting to various sites before combofix, now seems ok,

The system restore malware has gone now,

Log below, thanks very much;

ComboFix 11-11-14.02 - acer 14/11/2011 18:36:53.1.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.44.1033.18.2045.1010 [GMT 0:00]
Running from: c:\users\acer\Downloads\ComboFix.exe
SP: Lavasoft Ad-Watch Live! *Disabled/Updated* {61CDFD9D-3CAC-9270-C6FC-52325ACB795B}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\programdata\Roaming
c:\users\acer\AppData\Local\{EE76A4F1-4B95-44EB-9AEC-1920A7FEA2DB}
c:\users\acer\AppData\Local\{EE76A4F1-4B95-44EB-9AEC-1920A7FEA2DB}\chrome.manifest
c:\users\acer\AppData\Local\{EE76A4F1-4B95-44EB-9AEC-1920A7FEA2DB}\chrome\content\_cfg.js
c:\users\acer\AppData\Local\{EE76A4F1-4B95-44EB-9AEC-1920A7FEA2DB}\chrome\content\overlay.xul
c:\users\acer\AppData\Local\{EE76A4F1-4B95-44EB-9AEC-1920A7FEA2DB}\install.rdf
c:\users\acer\AppData\Local\WdUser32\eventPadIde.dll
c:\users\acer\AppData\Roaming\C_20838V.dll
c:\users\acer\Taskmgr.exe
c:\windows\system32\regobj.dll
.
.
((((((((((((((((((((((((( Files Created from 2011-10-14 to 2011-11-14 )))))))))))))))))))))))))))))))
.
.
2011-11-14 18:46 . 2011-11-14 18:48 -------- d-----w- c:\users\acer\AppData\Local\temp
2011-11-14 18:46 . 2011-11-14 18:46 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-11-11 17:08 . 2011-11-13 17:39 56200 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{8A96BC36-5594-40BD-9E95-BB0B0BBEF90A}\offreg.dll
2011-11-11 17:08 . 2011-10-07 03:48 6668624 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{8A96BC36-5594-40BD-9E95-BB0B0BBEF90A}\mpengine.dll
2011-11-09 20:23 . 2011-10-17 11:41 2409784 ----a-w- c:\program files\Windows Mail\OESpamFilter.dat
2011-11-09 20:23 . 2011-09-20 21:02 905088 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-11-09 20:23 . 2011-09-30 15:57 707584 ----a-w- c:\program files\Common Files\System\wab32.dll
2011-11-06 18:03 . 2011-11-06 18:03 -------- d-----w- c:\programdata\FLEXnet
2011-11-06 16:59 . 2011-11-06 16:59 -------- d-----w- c:\program files\Common Files\Macrovision Shared
2011-11-06 16:51 . 2011-11-06 16:51 -------- d-----w- c:\users\acer\AppData\Local\Autodesk
2011-11-06 16:51 . 2011-11-06 16:51 -------- d-----w- c:\program files\Autodesk
2011-11-06 16:40 . 2011-11-06 17:45 -------- d-----w- c:\program files\Common Files\Autodesk Shared
2011-11-06 16:38 . 2009-03-09 15:27 4178264 ----a-w- c:\windows\system32\D3DX9_41.dll
2011-11-06 16:09 . 2011-11-06 18:07 -------- d-----w- c:\users\acer\AppData\Roaming\Autodesk
2011-11-06 16:09 . 2011-11-06 18:06 -------- d-----w- c:\programdata\Autodesk
2011-10-30 09:24 . 2011-11-14 18:45 -------- d-----w- c:\users\acer\AppData\Local\WdUser32
2011-10-17 19:32 . 2011-10-17 19:32 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-10-16 21:20 . 2011-10-18 17:54 -------- d-sh--w- c:\users\acer\AppData\Local\c73f52e6
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-09-23 17:43 . 2011-03-28 17:36 18328 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
2011-09-06 13:30 . 2011-10-12 22:20 2043392 ----a-w- c:\windows\system32\win32k.sys
2011-09-01 02:35 . 2011-10-13 02:04 1798144 ----a-w- c:\windows\system32\jscript9.dll
2011-09-01 02:28 . 2011-10-13 02:04 1126912 ----a-w- c:\windows\system32\wininet.dll
2011-09-01 02:22 . 2011-10-13 02:04 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2011-08-31 17:00 . 2011-01-05 22:07 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-08-25 16:15 . 2011-10-12 22:13 555520 ----a-w- c:\windows\system32\UIAutomationCore.dll
2011-08-25 16:14 . 2011-10-12 22:13 238080 ----a-w- c:\windows\system32\oleacc.dll
2011-08-25 16:14 . 2011-10-12 22:13 563712 ----a-w- c:\windows\system32\oleaut32.dll
2011-08-25 13:31 . 2011-10-12 22:13 4096 ----a-w- c:\windows\system32\oleaccrc.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{00000000-6E41-4FD3-8538-502F5495E5FC}"= "c:\program files\Ask.com\GenericAskToolbar.dll" [2010-02-04 1197448]
.
[HKEY_CLASSES_ROOT\clsid\{00000000-6e41-4fd3-8538-502f5495e5fc}]
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}]
2010-02-04 16:50 1197448 ----a-w- c:\program files\Ask.com\GenericAskToolbar.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{D4027C7F-154A-4066-A1AD-4243D8127440}"= "c:\program files\Ask.com\GenericAskToolbar.dll" [2010-02-04 1197448]
.
[HKEY_CLASSES_ROOT\clsid\{d4027c7f-154a-4066-a1ad-4243d8127440}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd.1]
[HKEY_CLASSES_ROOT\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd]
.
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{D4027C7F-154A-4066-A1AD-4243D8127440}"= "c:\program files\Ask.com\GenericAskToolbar.dll" [2010-02-04 1197448]
.
[HKEY_CLASSES_ROOT\clsid\{d4027c7f-154a-4066-a1ad-4243d8127440}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd.1]
[HKEY_CLASSES_ROOT\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd]
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"????r"="" [?]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-04-11 1233920]
"WindowsWelcomeCenter"="oobefldr.dll" [2009-04-11 2153472]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2009-03-06 2260480]
"uTorrent"="c:\program files\uTorrent\uTorrent.exe" [2010-06-13 322352]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="RtHDVCpl.exe" [2006-12-01 4186112]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2006-10-23 815104]
"Acer Assist Launcher"="c:\program files\Acer Assist\launcher.exe" [2006-12-04 1261568]
"LManager"="c:\progra~1\LAUNCH~1\LManager.exe" [2006-12-08 614400]
"NvSvc"="c:\windows\system32\nvsvc.dll" [2006-11-22 90191]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2006-11-22 7757824]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2006-11-22 81920]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
"Malwarebytes' Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2011-08-31 1047208]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Empowering Technology Launcher.lnk - c:\acer\Empowering Technology\eAPLauncher.exe [2006-12-2 528384]
McAfee Security Scan Plus.lnk - c:\program files\McAfee Security Scan\2.0.181\SSScheduler.exe [2010-1-15 255536]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"
.
[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=c:\windows\pss\Adobe Reader Speed Launch.lnk.CommonStartup
backupExtension=.CommonStartup
.
[HKLM\~\startupfolder\C:^Users^acer^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^BBC iPlayer Desktop.lnk]
path=c:\users\acer\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\BBC iPlayer Desktop.lnk
backup=c:\windows\pss\BBC iPlayer Desktop.lnk.Startup
backupExtension=.Startup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\?????????]
??????????????e [?]
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AdobeAAMUpdater-1.0]
2010-03-06 02:44 500208 ------w- c:\program files\Common Files\Adobe\OOBE\PDApp\UWA\updaterstartuputility.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AdobeCS5ServiceManager]
2010-02-22 03:57 406992 ----a-w- c:\program files\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\eDataSecurity Loader]
2006-11-17 16:26 453120 ----a-w- c:\acer\Empowering Technology\eDataSecurity\eDSloader.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2009-10-29 04:21 141600 ----a-w- c:\program files\iTunes\iTunesHelper.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MMReminderService]
2006-12-13 23:16 31232 ----a-r- c:\program files\Mindjet\MindManager 6\MmReminderService.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2009-11-10 23:08 417792 ----a-w- c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Steam]
2011-01-31 19:09 1242448 ----a-w- c:\program files\Valve\Steam\Steam.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SwitchBoard]
2010-02-19 12:37 517096 ----a-w- c:\program files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\uTorrent]
2010-06-13 20:00 322352 ----a-w- c:\program files\uTorrent\uTorrent.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2010-09-24 136176]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [2011-04-18 1181328]
R3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\b57nd60x.sys [2006-11-02 167936]
R3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [2010-09-24 136176]
R3 lv321av;Logitech USB PC Camera (VC0321);c:\windows\system32\DRIVERS\lv321av.sys [2006-11-20 847392]
R3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\McAfee Security Scan\2.0.181\McCHSvc.exe [2010-01-15 227232]
R3 SMSCIRDA;SMSC Infrared Device Driver;c:\windows\system32\DRIVERS\SMSCirda.sys [2006-10-18 31232]
R3 SwitchBoard;SwitchBoard;c:\program files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-02-19 517096]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 753504]
S0 Lbd;Lbd;c:\windows\system32\DRIVERS\Lbd.sys [2009-12-02 64288]
S1 SASDIFSV;SASDIFSV;c:\users\acer\AppData\Local\Temp\SAS_SelfExtract\SASDIFSV.SYS [x]
S1 SASKUTIL;SASKUTIL;c:\users\acer\AppData\Local\Temp\SAS_SelfExtract\SASKUTIL.SYS [x]
S3 NETw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\DRIVERS\NETw5v32.sys [2008-11-17 3668480]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
Contents of the 'Scheduled Tasks' folder
.
2011-11-13 c:\windows\Tasks\Ad-Aware Update (Daily 1).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-12-02 18:51]
.
2011-11-13 c:\windows\Tasks\Ad-Aware Update (Daily 2).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-12-02 18:51]
.
2011-11-13 c:\windows\Tasks\Ad-Aware Update (Daily 3).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-12-02 18:51]
.
2011-11-13 c:\windows\Tasks\Ad-Aware Update (Daily 4).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-12-02 18:51]
.
2011-11-13 c:\windows\Tasks\Ad-Aware Update (Weekly).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-12-02 18:51]
.
2011-11-13 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-09-24 21:44]
.
2011-11-13 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-09-24 21:44]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.co.uk/
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
mStart Page = hxxp://en.us.acer.yahoo.com
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.1.254
FF - ProfilePath - c:\users\acer\AppData\Roaming\Mozilla\Firefox\Profiles\y00v5a69.default\
FF - prefs.js: browser.search.selectedEngine - Ask.com
FF - prefs.js: browser.startup.homepage - hxxp://uk.ask.com?o=15153&l=dis
FF - prefs.js: keyword.URL - hxxp://supertoolbar.ask.com/redirect?client=ff&src=kw&tb=UT2V5&o=15150&locale=en_UK&q=
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
.
.
------- File Associations -------
.
.scr=AutoCADScriptFile
.
- - - - ORPHANS REMOVED - - - -
.
HKCU-Run-AppleMobile64 - c:\users\acer\AppData\Local\SmartEventMusic\AppleMobile64.dll
HKCU-Run-FEJSLPCYU - c:\users\acer\AppData\Roaming\C_20838V.dll
HKCU-Run-eventPadIde - c:\users\acer\AppData\Local\WdUser32\eventPadIde.dll
HKLM-Run-Acer Tour - (no file)
HKLM-Run-eRecoveryService - (no file)
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-11-14 18:48
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2011-11-14 18:52:25
ComboFix-quarantined-files.txt 2011-11-14 18:52
.
Pre-Run: 13,360,189,440 bytes free
Post-Run: 15,960,203,264 bytes free
.
- - End Of File - - DC55655A73B419EB15D37DD83A23777A

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:03 PM

Posted 14 November 2011 - 04:31 PM

Greetings

Good That cleaned up some bad guys but I see some other stuff that we need to go after, so I want you to run this custom script for me.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

Extra::

Folder::
c:\program files\Ask.com

Firefox::
FF - ProfilePath - c:\users\acer\AppData\Roaming\Mozilla\Firefox\Profiles\y00v5a69.default\
FF - prefs.js: browser.search.selectedEngine - Ask.com
FF - prefs.js: browser.startup.homepage - hxxp://uk.ask.com?o=15153&l=dis
FF - prefs.js: keyword.URL - hxxp://supertoolbar.ask.com/redirect?client=ff&src=kw&tb=UT2V5&o=15150&locale=en_UK&q=

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 mikedavies

mikedavies
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:12:03 AM

Posted 14 November 2011 - 05:35 PM

No problems,

Computer seems to be running fine,

Many thanks, log;



ComboFix 11-11-14.02 - acer 14/11/2011 22:21:00.2.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.44.1033.18.2045.1202 [GMT 0:00]
Running from: c:\users\acer\Desktop\ComboFix.exe
Command switches used :: c:\users\acer\Desktop\CFScript.txt
SP: Lavasoft Ad-Watch Live! *Disabled/Updated* {61CDFD9D-3CAC-9270-C6FC-52325ACB795B}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\program files\Ask.com
c:\program files\Ask.com\cobrand.ico
c:\program files\Ask.com\config.xml
c:\program files\Ask.com\favicon.ico
c:\program files\Ask.com\GenericAskToolbar.dll
c:\program files\Ask.com\mupcfg.xml
c:\program files\Ask.com\SaUpdate.exe
c:\program files\Ask.com\UpdateTask.exe
.
.
((((((((((((((((((((((((( Files Created from 2011-10-14 to 2011-11-14 )))))))))))))))))))))))))))))))
.
.
2011-11-14 22:28 . 2011-11-14 22:29 -------- d-----w- c:\users\acer\AppData\Local\temp
2011-11-14 22:28 . 2011-11-14 22:28 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-11-11 17:08 . 2011-11-13 17:39 56200 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{8A96BC36-5594-40BD-9E95-BB0B0BBEF90A}\offreg.dll
2011-11-11 17:08 . 2011-10-07 03:48 6668624 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{8A96BC36-5594-40BD-9E95-BB0B0BBEF90A}\mpengine.dll
2011-11-09 20:23 . 2011-10-17 11:41 2409784 ----a-w- c:\program files\Windows Mail\OESpamFilter.dat
2011-11-09 20:23 . 2011-09-20 21:02 905088 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-11-09 20:23 . 2011-09-30 15:57 707584 ----a-w- c:\program files\Common Files\System\wab32.dll
2011-11-06 18:03 . 2011-11-06 18:03 -------- d-----w- c:\programdata\FLEXnet
2011-11-06 16:59 . 2011-11-06 16:59 -------- d-----w- c:\program files\Common Files\Macrovision Shared
2011-11-06 16:51 . 2011-11-06 16:51 -------- d-----w- c:\users\acer\AppData\Local\Autodesk
2011-11-06 16:51 . 2011-11-06 16:51 -------- d-----w- c:\program files\Autodesk
2011-11-06 16:40 . 2011-11-06 17:45 -------- d-----w- c:\program files\Common Files\Autodesk Shared
2011-11-06 16:38 . 2009-03-09 15:27 4178264 ----a-w- c:\windows\system32\D3DX9_41.dll
2011-11-06 16:09 . 2011-11-06 18:07 -------- d-----w- c:\users\acer\AppData\Roaming\Autodesk
2011-11-06 16:09 . 2011-11-06 18:06 -------- d-----w- c:\programdata\Autodesk
2011-10-30 09:24 . 2011-11-14 18:45 -------- d-----w- c:\users\acer\AppData\Local\WdUser32
2011-10-17 19:32 . 2011-10-17 19:32 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-10-16 21:20 . 2011-10-18 17:54 -------- d-sh--w- c:\users\acer\AppData\Local\c73f52e6
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-09-23 17:43 . 2011-03-28 17:36 18328 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
2011-09-06 13:30 . 2011-10-12 22:20 2043392 ----a-w- c:\windows\system32\win32k.sys
2011-09-01 02:35 . 2011-10-13 02:04 1798144 ----a-w- c:\windows\system32\jscript9.dll
2011-09-01 02:28 . 2011-10-13 02:04 1126912 ----a-w- c:\windows\system32\wininet.dll
2011-09-01 02:22 . 2011-10-13 02:04 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2011-08-31 17:00 . 2011-01-05 22:07 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-08-25 16:15 . 2011-10-12 22:13 555520 ----a-w- c:\windows\system32\UIAutomationCore.dll
2011-08-25 16:14 . 2011-10-12 22:13 238080 ----a-w- c:\windows\system32\oleacc.dll
2011-08-25 16:14 . 2011-10-12 22:13 563712 ----a-w- c:\windows\system32\oleaut32.dll
2011-08-25 13:31 . 2011-10-12 22:13 4096 ----a-w- c:\windows\system32\oleaccrc.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"????r"="" [?]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-04-11 1233920]
"WindowsWelcomeCenter"="oobefldr.dll" [2009-04-11 2153472]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2009-03-06 2260480]
"uTorrent"="c:\program files\uTorrent\uTorrent.exe" [2010-06-13 322352]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="RtHDVCpl.exe" [2006-12-01 4186112]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2006-10-23 815104]
"Acer Assist Launcher"="c:\program files\Acer Assist\launcher.exe" [2006-12-04 1261568]
"LManager"="c:\progra~1\LAUNCH~1\LManager.exe" [2006-12-08 614400]
"NvSvc"="c:\windows\system32\nvsvc.dll" [2006-11-22 90191]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2006-11-22 7757824]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2006-11-22 81920]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
"Malwarebytes' Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2011-08-31 1047208]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Empowering Technology Launcher.lnk - c:\acer\Empowering Technology\eAPLauncher.exe [2006-12-2 528384]
McAfee Security Scan Plus.lnk - c:\program files\McAfee Security Scan\2.0.181\SSScheduler.exe [2010-1-15 255536]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"
.
[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=c:\windows\pss\Adobe Reader Speed Launch.lnk.CommonStartup
backupExtension=.CommonStartup
.
[HKLM\~\startupfolder\C:^Users^acer^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^BBC iPlayer Desktop.lnk]
path=c:\users\acer\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\BBC iPlayer Desktop.lnk
backup=c:\windows\pss\BBC iPlayer Desktop.lnk.Startup
backupExtension=.Startup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\?????????]
??????????????e [?]
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AdobeAAMUpdater-1.0]
2010-03-06 02:44 500208 ------w- c:\program files\Common Files\Adobe\OOBE\PDApp\UWA\updaterstartuputility.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AdobeCS5ServiceManager]
2010-02-22 03:57 406992 ----a-w- c:\program files\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\eDataSecurity Loader]
2006-11-17 16:26 453120 ----a-w- c:\acer\Empowering Technology\eDataSecurity\eDSloader.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2009-10-29 04:21 141600 ----a-w- c:\program files\iTunes\iTunesHelper.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MMReminderService]
2006-12-13 23:16 31232 ----a-r- c:\program files\Mindjet\MindManager 6\MmReminderService.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2009-11-10 23:08 417792 ----a-w- c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Steam]
2011-01-31 19:09 1242448 ----a-w- c:\program files\Valve\Steam\Steam.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SwitchBoard]
2010-02-19 12:37 517096 ----a-w- c:\program files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\uTorrent]
2010-06-13 20:00 322352 ----a-w- c:\program files\uTorrent\uTorrent.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2010-09-24 136176]
R3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\b57nd60x.sys [2006-11-02 167936]
R3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [2010-09-24 136176]
R3 lv321av;Logitech USB PC Camera (VC0321);c:\windows\system32\DRIVERS\lv321av.sys [2006-11-20 847392]
R3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\McAfee Security Scan\2.0.181\McCHSvc.exe [2010-01-15 227232]
R3 SMSCIRDA;SMSC Infrared Device Driver;c:\windows\system32\DRIVERS\SMSCirda.sys [2006-10-18 31232]
R3 SwitchBoard;SwitchBoard;c:\program files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-02-19 517096]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 753504]
S0 Lbd;Lbd;c:\windows\system32\DRIVERS\Lbd.sys [2009-12-02 64288]
S1 SASDIFSV;SASDIFSV;c:\users\acer\AppData\Local\Temp\SAS_SelfExtract\SASDIFSV.SYS [x]
S1 SASKUTIL;SASKUTIL;c:\users\acer\AppData\Local\Temp\SAS_SelfExtract\SASKUTIL.SYS [x]
S3 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [2011-04-18 1181328]
S3 NETw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\DRIVERS\NETw5v32.sys [2008-11-17 3668480]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
Contents of the 'Scheduled Tasks' folder
.
2011-11-13 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-09-24 21:44]
.
2011-11-14 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-09-24 21:44]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.co.uk/
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
mStart Page = hxxp://en.us.acer.yahoo.com
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.1.254
FF - ProfilePath - c:\users\acer\AppData\Roaming\Mozilla\Firefox\Profiles\y00v5a69.default\
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
.
.
------- File Associations -------
.
.scr=AutoCADScriptFile
.
- - - - ORPHANS REMOVED - - - -
.
URLSearchHooks-{00000000-6E41-4FD3-8538-502F5495E5FC} - c:\program files\Ask.com\GenericAskToolbar.dll
BHO-{D4027C7F-154A-4066-A1AD-4243D8127440} - c:\program files\Ask.com\GenericAskToolbar.dll
Toolbar-{D4027C7F-154A-4066-A1AD-4243D8127440} - c:\program files\Ask.com\GenericAskToolbar.dll
WebBrowser-{D4027C7F-154A-4066-A1AD-4243D8127440} - c:\program files\Ask.com\GenericAskToolbar.dll
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-11-14 22:29
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2011-11-14 22:32:22
ComboFix-quarantined-files.txt 2011-11-14 22:32
ComboFix2.txt 2011-11-14 18:52
.
Pre-Run: 15,837,241,344 bytes free
Post-Run: 15,639,842,816 bytes free
.
- - End Of File - - E521AB487668328908B7986B2B589283

#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:03 PM

Posted 14 November 2011 - 06:38 PM

Hello

:P2P Warning!:

IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

Please note that as long as you are using any form of Peer-to-Peer networking and downloading files from non-documented sources, you can expect infestations of malware to occur
Once upon a time, P2P file sharing was fairly safe. That is no longer true. P2P programs form a direct conduit on to your computer, their security measures are easily circumvented and malware writers are increasingly exploiting them to spread their wares on to your computer. Further to that, if your P2P program is not configured correctly, your computer may be sharing more files than you realise. There have been cases where people's passwords, address books and other personal, private, and financial details have been exposed to a file sharing network by a badly configured program.

Please read these short reports on the dangers of peer-2-peer programs and file sharing.

FBI Cyber Education Letter
File sharing infects 500,000 computers
USAToday
infoworld


These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 7.0
Ask Toolbar


and click on remove

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.
[/list]
Your Java is out of date.

It can be updated by the Java control panel
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  • An update should begin;
  • follow the prompts


TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidently close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

If you have problems running Hijackthis.

sometimes we have to run it like this To run HijackThis as an administrator,
rightclick HijackThis.exe (located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)
and select to run as administrator

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 mikedavies

mikedavies
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:12:03 AM

Posted 15 November 2011 - 04:24 PM

PC seems ok,

When uninstalling Ask.com toolbar there was an error, however it appears to have gone.

When running hijack this there was a warning saying my computer had denied access to its write file, or somthing along those lines.

Thanks

MBAM Log;

Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 8169

Windows 6.0.6002 Service Pack 2
Internet Explorer 9.0.8112.16421

15/11/2011 21:03:29
mbam-log-2011-11-15 (21-03-28).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 385549
Time elapsed: 1 hour(s), 30 minute(s), 43 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)




Hijack This Report;

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 21:20:59, on 15/11/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\RtHDVCpl.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Launch Manager\LManager.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\System32\rundll32.exe
C:\Acer\Empowering Technology\ENET\ENMTRAY.EXE
C:\Users\acer\AppData\Local\Temp\RtkBtMnt.exe
C:\Acer\Empowering Technology\EPOWER\EPOWER_DMC.EXE
C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE
C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE
C:\Windows\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://en.us.acer.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: ShowBarObj Class - {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - C:\Windows\system32\ActiveToolBand.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: CmjBrowserHelperObject Object - {AC41D38F-B56D-40AD-94E0-B493D130C959} - C:\Program Files\Mindjet\MindManager 6\Mm6InternetExplorer.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Windows\system32\eDStoolbar.dll
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Acer Assist Launcher] C:\Program Files\Acer Assist\launcher.exe
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe"
O4 - HKCU\..\RunOnce: [AutoLaunch] C:\Program Files\Lavasoft\Ad-Aware\AutoLaunch.exe monthly
O4 - Global Startup: Empowering Technology Launcher.lnk = ?
O4 - Global Startup: McAfee Security Scan Plus.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Send to Mindjet MindManager - {531B9DC0-D8EE-4c76-A6EE-6C1E50569655} - C:\Program Files\Mindjet\MindManager 6\Mm6InternetExplorer.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: eLock Service (eLockService) - Acer Inc. - C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe
O23 - Service: eNet Service - Acer Inc. - C:\Acer\Empowering Technology\eNet\eNet Service.exe
O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
O23 - Service: eSettings Service (eSettingsService) - Unknown owner - C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel® Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\2.0.181\McCHSvc.exe
O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel® Corporation - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe
O23 - Service: SwitchBoard - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O23 - Service: ePower Service (WMIService) - acer - C:\Acer\Empowering Technology\ePower\ePowerSvc.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 8212 bytes

#8 gringo_pr

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Posted 16 November 2011 - 08:33 AM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [Acer Assist Launcher] C:\Program Files\Acer Assist\launcher.exe
      O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe
      O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
      O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
      O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
      O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
      O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
      O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
      O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
      O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe"
      O4 - Global Startup: Empowering Technology Launcher.lnk = ?
      O4 - Global Startup: McAfee Security Scan Plus.lnk = ?
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brakets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]



If you have any problems running Hijackthis.

sometimes we have to run it like this To run HijackThis as an administrator,
rightclick HijackThis.exe (located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)
and select to run as administrator



Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Click on copy to clipboard and paste the results here in this topic
  • you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

Gringo
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#9 mikedavies

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Posted 16 November 2011 - 04:36 PM

Eset Log;

C:\Qoobox\Quarantine\C\Users\acer\AppData\Local\WdUser32\eventPadIde.dll.vir a variant of Win32/Sefnit.CC trojan
C:\Qoobox\Quarantine\C\Users\acer\AppData\Roaming\C_20838V.dll.vir a variant of Win32/Kryptik.UER trojan

Thanks

#10 gringo_pr

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Posted 16 November 2011 - 08:09 PM

Hello

The Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.


Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
Your Emulation drivers are now re-enabled.


:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image


:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:Make your Internet Explorer more secure:

  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.


:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 gringo_pr

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Posted 19 November 2011 - 12:21 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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