My solution--1. Shut down computer, ran Malwarebytes in safe mode. It found a few things and I got rid of them. I also ran McAfee and Webroot spysweeper. Then I ran system clean-up! program. Thought it was gone. Only to return the next day. Repeated the same procedure and then
2. Called Microsoft PC Safety @ 1-866-727-2338. He got rid of the AV Security thing. But, now in my start>all programs menu the programs that are there are empty. If I go to my computer, program files, they are there. Also they are at add/remove programs. The microsoft guy said that since I ran the cleanup! program that I now have to uninstall all the programs and reinstall them.
Is there any way to get things back to normal. The reason I ran the cleanup! program was to get rid of the stuff from the AV security thing, but I guess that was the wrong thing to do. He did some things through easy assist that may have made things worse, I don't know. Even my dell stuff is gone. If I go to start>programs>accessories, all that stuff is empty too.
Edited by Orange Blossom, 11 November 2011 - 03:14 AM.
Moved to AII from XP ~ OB