Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

No safe mode...


  • Please log in to reply
11 replies to this topic

#1 burton73

burton73

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:02:05 AM

Posted 10 November 2011 - 04:17 PM

When I start up my computer it starts at a black screen that gives me the opportunity to "start up in safe mode, normal mode, last known working mode & another one with networking"...I have tried all of these & every time I press one it just goes back to the same thing again.

I have an HP pavillion 753n running on xp home.

If you can give me any help it would be greatly appreciated. I have so many important files that I hadn't backed up yet. (learned my lesson now :( )

BC AdBot (Login to Remove)

 


#2 Allan

Allan

  • BC Advisor
  • 8,589 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey
  • Local time:03:05 AM

Posted 10 November 2011 - 04:23 PM

What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?

#3 burton73

burton73
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:02:05 AM

Posted 10 November 2011 - 04:53 PM

Everything is the same. I was burning a disc from my external burner and it just shut down.

#4 Eyesee

Eyesee

    Bleepin Teck Shop


  • BC Advisor
  • 3,541 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:In the middle of Kansas
  • Local time:02:05 AM

Posted 10 November 2011 - 10:26 PM

Try disconnecting the external burner.
In the beginning there was the command line.

#5 burton73

burton73
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:02:05 AM

Posted 11 November 2011 - 12:22 AM

I did that right away :(

#6 Dusty Coleman

Dusty Coleman

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:02:05 AM

Posted 11 November 2011 - 06:54 PM

What does the computer do after selecting safe mode? Does it start showing file names across the screen as it loads? If so is it stopping during a particular one? How is it rebooting is it freezing or automatically rebooting?

John Coleman

Edited by hamluis, 11 November 2011 - 08:08 PM.
Removed spam link.


#7 burton73

burton73
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:02:05 AM

Posted 11 November 2011 - 07:02 PM

Hi, after I select any of those options it just goes right back to the same screen again. By pressing F11 on reboot I can get into the blue screen that has all the "bios"? etc but I don't want to mess around in there without knowing what to do or look for.

#8 Dusty Coleman

Dusty Coleman

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:02:05 AM

Posted 11 November 2011 - 08:32 PM

You will have to boot from your windows cd and try a repair. If the repair doesnt work unfortunatley you will have to reinstall windows. If that fails you likely have hardware issues.

#9 Eyesee

Eyesee

    Bleepin Teck Shop


  • BC Advisor
  • 3,541 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:In the middle of Kansas
  • Local time:02:05 AM

Posted 11 November 2011 - 10:13 PM

If you would like we can move your post to a forum that deals strictly with unbootable computers.

Please let us know.
In the beginning there was the command line.

#10 burton73

burton73
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:02:05 AM

Posted 13 November 2011 - 02:41 AM

My computer didn't come with a disc. So do you think all my files are lost for sure then?

Anything that would help would be great. Thanks so much.

#11 Allan

Allan

  • BC Advisor
  • 8,589 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey
  • Local time:03:05 AM

Posted 13 November 2011 - 08:33 AM

It's difficult to know what happened, why it happened, or what the current state of your system and data are. You've provided no background info as to what could have led up to this, so we're pretty much as in the dark as you are. I do know that in order to proceed in ANY manner from here you will need an Operating System disc.

Edited by Allan, 13 November 2011 - 08:33 AM.


#12 hamluis

hamluis

    Moderator


  • Moderator
  • 55,723 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:02:05 AM

Posted 13 November 2011 - 10:08 AM

System is HP, that means that there is probably a "factory-restore" mechanism that is not dependent on disks.

As for saving valued data files...remove the hard drive, attach it as a secondary drive to another system...and move the files to whatever media you decide upon.

Louis




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users