Please follow the instructions in ==>This Guide<==
starting at Step 6. If you cannot complete a step, skip it and continue.
Once the proper logs are created, then post them in a reply to your new topic here: http://www.bleepingcomputer.com/forums/topic427289.html
If you can produce at least some of the logs, then please create the reply and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the reply and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.
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