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Posted 10 November 2011 - 09:56 AM
Posted 15 November 2011 - 12:36 PM
Posted 15 November 2011 - 01:25 PM
It seems to be a driver problem basing on the way you explained things as it works standalone as a copier + its an intermittent issue.
1. Was there any changes/updates that was done before the issue started?
2. Does your issue only happen when scanning PDF files format? Also what is the software your using when scanning?
Posted 15 November 2011 - 02:02 PM
Posted 20 November 2011 - 08:04 AM
Posted 22 November 2011 - 10:44 AM
Posted 04 December 2011 - 12:49 PM
Posted 05 December 2011 - 08:23 AM
Edited by spc3rd, 05 December 2011 - 08:28 AM.
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Posted 05 December 2011 - 11:56 AM
Good morning Richard,
If you are still interested in acquiring a different printer, may I suggest the Canon Pixma MP-495 AIO printer (printer, copier, scanner).
I purchased this model back in the spring of this year and it has performed quite well. (I bought it to replace a Dell AIO printer when the scanner & copier functions bit the dust after just over 1 year's usage. For some unknown reason, whenever I would scan in a document, or attempt to use the copier function, the resulting page would come out with a gray-colored shading over the entire document).
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