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Unable to connect to network


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3 replies to this topic

#1 Sorin Albu

Sorin Albu

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  • Local time:09:40 AM

Posted 10 November 2011 - 03:06 AM

hello,

I've got a laptop that cannot connect to network anymore, both wireless and fixed. when it tries to connect to the network, it sets an ip address in the range of 169.254.0.0 -169.254.255.255
further more, i saw that the HP Wireless Assistant starts all by itself after a few minutes that I start the laptop, although the wireless adapter is disabled.
now, i keep the computer completely disconnected from the network trying to figure out what is it to be done.


.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421
Run by user at 8:49:37 on 2011-11-10
Microsoft Windows 7 Professional 6.1.7600.0.1250.40.1033.18.2991.2042 [GMT 2:00]
.
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\IDT\WDM\STacSV.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\Hpservice.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\System32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\IDT\WDM\aestsrv.exe
C:\Program Files\Microsoft Forefront\Client Security\Client\SSA\FcsSas.exe
C:\PROGRA~1\COMMON~1\France Telecom\Shared Modules\FTRTSVC\0\FTRTSVC.exe
C:\Program Files\Hewlett-Packard\Shared\HPDrvMntSvc.exe
C:\Program Files\Hewlett-Packard\HP HotKey Support\hpHotkeyMonitor.exe
C:\Program Files\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Microsoft Forefront\Client Security\Client\Microsoft Operations Manager 2005\MOMService.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\Hewlett-Packard\HP HotKey Support\QLBController.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Nokia\Nokia Software Updater\nsu3ui_agent.exe
C:\Program Files\CardDetector\HUAWEI\CardDetector.exe
C:\Program Files\RealVNC\VNC4\winvnc4.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Program Files\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Windows\regedit.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\WUDFHost.exe
c:\program files\windows defender\MpCmdRun.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uInternet Settings,ProxyOverride = <local>
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
mRun: [HPWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\delayedappstarter.exe 120 c:\program files\hewlett-packard\hp wireless assistant\HPWA_Main.exe /hidden
mRun: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
mRun: [SysTrayApp] c:\program files\idt\wdm\sttray.exe
mRun: [QLBController] c:\program files\hewlett-packard\hp hotkey support\QLBController.exe /start
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [NSU_agent] "c:\program files\nokia\nokia software updater\nsu3ui_agent.exe"
mRun: [CardDetectorHUAWEI] c:\program files\carddetector\huawei\CardDetector.exe
mRun: [BEWINTERNET-ROSessionManager] "c:\program files\orange\interneteverywhere\sessionmanager\SessionManager.exe"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\runvnc~1.lnk - c:\program files\realvnc\vnc4\winvnc4.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {6E718D87-6909-4FCE-92D4-EDCB2F725727} - file:///C:/Program%20Files/Netshop/VIEWERINSTALL/applications/Navigram.cab
DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - hxxp://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection2.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
TCP: Interfaces\{0CE8A32A-FE7F-42FC-8AEA-FC3202793297} : DhcpNameServer = 192.168.10.1
TCP: Interfaces\{0CE8A32A-FE7F-42FC-8AEA-FC3202793297}\2556468416C6C6 : DhcpNameServer = 10.0.1.1
TCP: Interfaces\{0CE8A32A-FE7F-42FC-8AEA-FC3202793297}\4656661657C647 : DhcpNameServer = 192.168.2.1
TCP: Interfaces\{68464ED7-C6A9-40E5-96E9-E8178A4E5CE9} : DhcpNameServer = 192.168.1.3
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
mASetup: {A509B1FF-37FF-4bFF-8CFF-4F3A747040FF} - c:\windows\system32\rundll32.exe c:\windows\system32\advpack.dll,launchinfsectionex c:\program files\internet explorer\clrtour.inf,DefaultInstall.ResetTour,,12
.
============= SERVICES / DRIVERS ===============
.
R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-14 48128]
R2 AESTFilters;Andrea ST Filters Service;c:\program files\idt\wdm\AEstSrv.exe [2011-6-3 81920]
R2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2011-3-16 176128]
R2 FcsSas;Microsoft Forefront Client Security State Assessment Service;c:\program files\microsoft forefront\client security\client\ssa\FcsSas.exe [2011-2-3 69528]
R2 HP Support Assistant Service;HP Support Assistant Service;c:\program files\hewlett-packard\hp support framework\HPSA_Service.exe [2011-6-21 85560]
R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;c:\program files\hewlett-packard\shared\HPDrvMntSvc.exe [2011-3-28 94264]
R2 hpHotkeyMonitor;HP Hotkey Monitor;c:\program files\hewlett-packard\hp hotkey support\hpHotkeyMonitor.exe [2010-10-1 280120]
R2 hpsrv;HP Service;c:\windows\system32\hpservice.exe [2011-5-13 26168]
R2 MOM;MOM;c:\program files\microsoft forefront\client security\client\microsoft operations manager 2005\MOMService.exe [2005-7-21 136192]
R2 UNS;Intel® Management & Security Application User Notification Service;c:\program files\intel\intel® management engine components\uns\UNS.exe [2011-6-3 2320920]
R3 amdkmdag;amdkmdag;c:\windows\system32\drivers\atikmdag.sys [2011-3-16 5590016]
R3 amdkmdap;amdkmdap;c:\windows\system32\drivers\atikmpag.sys [2011-3-16 210432]
R3 netr28;Ralink 802.11n Extensible Wireless Driver;c:\windows\system32\drivers\netr28.sys [2011-6-3 909664]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt86win7.sys [2009-6-10 139776]
R3 rtsuvc;HP Webcam [2 MP Fixed];c:\windows\system32\drivers\rtsuvc.sys [2011-6-3 78848]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\drivers\vwifimp.sys [2009-7-14 14336]
S2 AdobeARMservice;Adobe Acrobat Update Service;"c:\program files\common files\adobe\arm\1.0\armsvc.exe" --> c:\program files\common files\adobe\arm\1.0\armsvc.exe [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 HP Wireless Assistant Service;HP Wireless Assistant Service;c:\program files\hewlett-packard\hp wireless assistant\HPWA_Service.exe [2010-7-21 103992]
S2 TeamViewer6;TeamViewer 6;c:\program files\teamviewer\version6\TeamViewer_Service.exe [2011-10-10 2358656]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-14 229888]
S3 hwusbfake;Huawei DataCard USB Fake;c:\windows\system32\drivers\ewusbfake.sys [2011-9-29 100224]
S3 StorSvc;Storage Service;c:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-14 20992]
.
=============== Created Last 30 ================
.
2011-11-09 14:57:27 -------- d-----w- c:\users\user\appdata\roaming\Malwarebytes
2011-11-09 14:57:18 -------- d-----w- c:\programdata\Malwarebytes
2011-11-09 14:57:15 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-11-09 14:57:15 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-11-09 14:29:59 -------- d-----w- c:\users\user\appdata\local\Diagnostics
2011-11-09 14:28:50 56200 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{7a091d91-9678-4e72-8b16-e14fa5747064}\offreg.dll
2011-11-09 13:38:13 -------- d-----w- c:\users\user\appdata\local\GHISLER
2011-11-09 13:31:24 -------- d-----w- c:\users\user\appdata\roaming\GHISLER
2011-11-09 13:22:14 388096 ----a-r- c:\users\user\appdata\roaming\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2011-11-09 13:22:14 -------- d-----w- c:\program files\hjt
2011-11-09 11:39:10 -------- d-----w- c:\users\user\appdata\local\Apps
2011-11-09 11:38:52 -------- d-----w- c:\users\user\appdata\local\ATI
2011-11-09 11:30:32 -------- d-----w- c:\program files\Trend Micro
2011-11-09 10:00:32 1285488 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-11-09 10:00:29 708608 ----a-w- c:\program files\common files\system\wab32.dll
2011-11-09 10:00:20 2339840 ----a-w- c:\windows\system32\win32k.sys
2011-11-09 04:59:54 6668624 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{7a091d91-9678-4e72-8b16-e14fa5747064}\mpengine.dll
2011-11-06 07:31:31 -------- d-sh--w- c:\windows\system32\%APPDATA%
2011-11-05 11:30:50 -------- d-----w- c:\program files\common files\SWF Studio
2011-11-05 11:28:57 -------- d-----w- c:\program files\EDU Prietenii lui Fluffy
2011-11-03 10:12:06 2048 ----a-w- c:\windows\system32\tzres.dll
2011-10-25 11:43:31 -------- d-----w- c:\program files\FluidTools
2011-10-25 11:43:26 -------- d-----w- c:\program files\Festo
2011-10-25 11:38:12 -------- d-----w- c:\programdata\Festo
2011-10-12 08:04:53 -------- d-----w- c:\program files\Spark
2011-10-12 06:41:03 59904 ----a-w- c:\windows\system32\MSDvbNP.ax
2011-10-12 06:41:02 75776 ----a-w- c:\windows\system32\psisrndr.ax
2011-10-12 06:41:02 72704 ----a-w- c:\windows\system32\Mpeg2Data.ax
2011-10-12 06:41:02 465408 ----a-w- c:\windows\system32\psisdecd.dll
2011-10-12 06:41:02 204288 ----a-w- c:\windows\system32\MSNP.ax
.
==================== Find3M ====================
.
2011-11-09 15:11:54 176128 ----a-w- c:\windows\system32\atiesrxx.exe
2011-11-09 15:11:53 376832 ----a-w- c:\windows\system32\atieclxx.exe
2011-10-13 17:02:35 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-09-01 02:35:59 1798144 ----a-w- c:\windows\system32\jscript9.dll
2011-09-01 02:28:15 1126912 ----a-w- c:\windows\system32\wininet.dll
2011-09-01 02:22:54 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2011-08-27 04:43:07 571904 ----a-w- c:\windows\system32\oleaut32.dll
2011-08-27 04:43:06 233472 ----a-w- c:\windows\system32\oleacc.dll
2007-03-12 15:59:00 299008 ----a-w- c:\program files\navigram_register.exe
.
============= FINISH: 8:49:52,86 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Location:Puerto rico
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Posted 13 November 2011 - 05:00 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 16 November 2011 - 10:09 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 19 November 2011 - 12:18 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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