I am helping a friend with a Windows XP Professional Dell Computer. Apparently they had several viruses (Hi Jack, Fake Alert, etc.) which I was able to clean. There was no Internet Explorer but using Microsoft Fix It I was able to restore IE 7 and it is working fine. I downloaded Malawarebytes and it ran (after updating) and found several adware and junkware. If I show "hidden" files I can see her pictures folders, her music, and documents. They are accessible but halfway grayed out. If I go to My Computer C drive, nothing shows at all. Not my programs, windows, nothing.
I am sure that the viruses have turned off Windows features. I can't get to accesories in the start menu.
Anything I install seems to function properly. I've considered reformating but I don't think I want to chance loosing several gigs of music as well as pictures.
If anyone has an idea how I can proceed (most likely a registry fix to turn back on windows features) I would sure appreciate any and all suggestions.
Edited by hamluis, 09 November 2011 - 01:46 PM.
Moved from XP to Am I Infected.