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virus blocking internet, can't download antivirus programs, popups, HELP

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2 replies to this topic

#1 caccigirl


  • Members
  • 213 posts
  • Gender:Female
  • Local time:02:18 PM

Posted 08 November 2011 - 10:36 PM

I had a thread here: http://www.bleepingcomputer.com/forums/topic426969.html but after four scans, they told me to make a new thread here. Below are my DDS and GMER logs.

DDS.txt log:

DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_29
Run by Cassidy at 21:13:12 on 2011-11-08
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3758.1722 [GMT -8:00]
AV: AVG Anti-Virus Free Edition 2012 *Disabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2012 *Disabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
============== Running Processes ===============
C:\Program Files (x86)\AVG\AVG2012\avgcsrva.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\Sony\VAIO Event Service\VESMgr.exe
C:\Program Files\Sony\VAIO Smart Network\VSNService.exe
C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\8.0.1\ToolbarUpdater.exe
C:\Program Files (x86)\Sony\VAIO Event Service\VESMgrSub.exe
C:\Program Files\Intel\WiMAX\Bin\AppSrv.exe
C:\Program Files (x86)\AVG\AVG2012\avgnsa.exe
C:\Program Files (x86)\AVG\AVG2012\avgemca.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Intel\WiMAX\Bin\DMAgent.exe
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Program Files (x86)\AVG\AVG2012\AVGIDSAgent.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Sony\VAIO Smart Network\VSNClient.exe
C:\Program Files (x86)\AVG\AVG PC Tuneup 2011\BoostSpeed.exe
C:\Program Files\Sony\VAIO Care\VCSpt.exe
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe
C:\Program Files\Intel\WiMAX\Bin\WiMAXCU.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Apoint\ApMsgFwd.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe
C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
C:\Program Files (x86)\AVG\AVG2012\avgtray.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe
C:\Program Files\Apoint\Apvfb.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin
C:\Program Files (x86)\AVG Secure Search\vprot.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files\Sony\VAIO Update 5\VAIOUpdt.exe
C:\Program Files (x86)\DDNi\Oasis2Service 1.0\Oasis2Service.exe
C:\Program Files\Sony\VAIO Care\VCPerfService.exe
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Program Files\Sony\VAIO Power Management\SPMService.exe
C:\Program Files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\SPF\SpfService64.exe
C:\Program Files\Sony\VAIO Care\VCsystray.exe
C:\Program Files\Sony\VAIO Update 5\VUAgent.exe
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\SyncServer.exe
C:\Program Files\Sony\VAIO Care\listener.exe
C:\Program Files (x86)\AVG\AVG2012\avgscana.exe
C:\Program Files (x86)\AVG\AVG2012\avgcsrva.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
============== Pseudo HJT Report ===============
uStart Page = hxxp://sony.msn.com
uDefault_Page_URL = hxxp://sony.msn.com
mWinlogon: Userinit=userinit.exe
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - C:\Program Files (x86)\AVG Secure Search\\AVG Secure Search_toolbar.dll
BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - C:\Program Files (x86)\AVG Secure Search\\AVG Secure Search_toolbar.dll
uRun: [Google Update] "C:\Users\Cassidy\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
uRunOnce: [FlashPlayerUpdate] C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10v_Plugin.exe -update plugin
mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [ISBMgr.exe] "C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe"
mRun: [PMBVolumeWatcher] C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
mRun: [AVG_TRAY] "C:\Program Files (x86)\AVG\AVG2012\avgtray.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [vProt] "C:\Program Files (x86)\AVG Secure Search\vprot.exe"
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
StartupFolder: C:\Users\Cassidy\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\OPENOF~1.LNK - C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
TCP: DhcpNameServer =
TCP: Interfaces\{C68CD09A-0B16-4F59-84EF-62E5D37A2BC1} : DhcpNameServer =
TCP: Interfaces\{C68CD09A-0B16-4F59-84EF-62E5D37A2BC1}\2375942554038353 : DhcpNameServer =
TCP: Interfaces\{C68CD09A-0B16-4F59-84EF-62E5D37A2BC1}\2375942554135353 : DhcpNameServer =
TCP: Interfaces\{C68CD09A-0B16-4F59-84EF-62E5D37A2BC1}\2456C6B696E6F574F505C65737F5D494D4F4F5834483449363 : DhcpNameServer =
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgpp.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\8.0.1\ViProtocol.dll
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dll
BHO-X64: WormRadar.com IESiteBlocker.NavFilter - No File
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\\AVG Secure Search_toolbar.dll
BHO-X64: Skype Plug-In: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO-X64: SkypeIEPluginBHO - No File
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB-X64: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB-X64: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\\AVG Secure Search_toolbar.dll
mRun-x64: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [ISBMgr.exe] "C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe"
mRun-x64: [PMBVolumeWatcher] C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
mRun-x64: [AVG_TRAY] "C:\Program Files (x86)\AVG\AVG2012\avgtray.exe"
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun-x64: [vProt] "C:\Program Files (x86)\AVG Secure Search\vprot.exe"
mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
================= FIREFOX ===================
FF - ProfilePath - C:\Users\Cassidy\AppData\Roaming\Mozilla\Firefox\Profiles\ftogx5qr.default\
FF - prefs.js: keyword.URL - hxxp://isearch.avg.com/search?cid=%7B6b8031da-40a9-4329-8fa1-c236a429c5ea%7D&mid=ed160dda81ec47d19c6d21f6d1f4e22c-07c54b412bac6e150a0d3bf224e651f48b5ccce6&ds=AVG&v=
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.0.60831.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdnu.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdnupdater2.dll
FF - plugin: C:\Users\Cassidy\AppData\Local\Google\Update\\npGoogleUpdate3.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
FF - user.js: network.protocol-handler.warn-external.dnupdate - false
============= SERVICES / DRIVERS ===============
R0 AVGIDSEH;AVGIDSEH;C:\Windows\system32\DRIVERS\AVGIDSEH.Sys --> C:\Windows\system32\DRIVERS\AVGIDSEH.Sys [?]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\system32\DRIVERS\avgrkx64.sys --> C:\Windows\system32\DRIVERS\avgrkx64.sys [?]
R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\system32\DRIVERS\avgldx64.sys --> C:\Windows\system32\DRIVERS\avgldx64.sys [?]
R1 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\system32\DRIVERS\avgmfx64.sys --> C:\Windows\system32\DRIVERS\avgmfx64.sys [?]
R1 Avgtdia;AVG TDI Driver;C:\Windows\system32\DRIVERS\avgtdia.sys --> C:\Windows\system32\DRIVERS\avgtdia.sys [?]
R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2011-7-22 14928]
R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2011-7-12 12368]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCore64.exe [2011-8-11 140672]
R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2012\AVGIDSAgent.exe [2011-10-12 4433248]
R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe [2011-8-2 192776]
R2 DMAgent;Intel® PROSet/Wireless WiMAX Red Bend Device Management Service;C:\Program Files\Intel\WiMAX\Bin\DMAgent.exe [2010-6-7 408576]
R2 rimspci;rimspci;C:\Windows\system32\drivers\rimssne64.sys --> C:\Windows\system32\drivers\rimssne64.sys [?]
R2 risdsnpe;risdsnpe;C:\Windows\system32\drivers\risdsne64.sys --> C:\Windows\system32\drivers\risdsne64.sys [?]
R3 AVGIDSDriver;AVGIDSDriver;C:\Windows\system32\DRIVERS\AVGIDSDriver.Sys --> C:\Windows\system32\DRIVERS\AVGIDSDriver.Sys [?]
R3 AVGIDSFilter;AVGIDSFilter;C:\Windows\system32\DRIVERS\AVGIDSFilter.Sys --> C:\Windows\system32\DRIVERS\AVGIDSFilter.Sys [?]
R3 bpenum;bpenum;C:\Windows\system32\DRIVERS\bpenum.sys --> C:\Windows\system32\DRIVERS\bpenum.sys [?]
R3 bpmp;Intel® Centrino® WiMAX 6050 Series;C:\Windows\system32\DRIVERS\bpmp.sys --> C:\Windows\system32\DRIVERS\bpmp.sys [?]
R3 bpusb;bpusb;C:\Windows\system32\Drivers\bpusb.sys --> C:\Windows\system32\Drivers\bpusb.sys [?]
R3 HECIx64;Intel® Management Engine Interface;C:\Windows\system32\drivers\HECIx64.sys --> C:\Windows\system32\drivers\HECIx64.sys [?]
R3 Impcd;Impcd;C:\Windows\system32\drivers\Impcd.sys --> C:\Windows\system32\drivers\Impcd.sys [?]
R3 IntcDAud;Intel® Display Audio;C:\Windows\system32\DRIVERS\IntcDAud.sys --> C:\Windows\system32\DRIVERS\IntcDAud.sys [?]
R3 NETw5s64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;C:\Windows\system32\DRIVERS\NETw5s64.sys --> C:\Windows\system32\DRIVERS\NETw5s64.sys [?]
R3 SFEP;Sony Firmware Extension Parser;C:\Windows\system32\drivers\SFEP.sys --> C:\Windows\system32\drivers\SFEP.sys [?]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\system32\DRIVERS\vwifimp.sys --> C:\Windows\system32\DRIVERS\vwifimp.sys [?]
R3 wdkmd;Intel WiDi KMD;C:\Windows\system32\DRIVERS\WDKMD.sys --> C:\Windows\system32\DRIVERS\WDKMD.sys [?]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\system32\DRIVERS\yk62x64.sys --> C:\Windows\system32\DRIVERS\yk62x64.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
=============== Created Last 30 ================
2011-11-08 05:11:22 -------- d-----w- C:\Users\Cassidy\AppData\Local\{3115C9C8-251F-4475-A418-F891ADD6C5D4}
2011-11-02 06:58:06 -------- d-----w-
2011-11-02 06:57:42 -------- d-----w- C:\Users\Cassidy\AppData\Local\{A6D5F42B-5D20-4A02-9C55-1EA49429F9CD}
2011-11-02 05:30:10 -------- d-----w- C:\Program Files (x86)\MALWAREBYTES ANTI-MALWARE
2011-11-02 05:29:05 -------- d-----w- C:\Users\Cassidy\AppData\Local\{FB4D2002-5CF3-46FF-BA84-653F5328EA99}
2011-11-02 04:53:23 -------- d-----w- C:\Users\Cassidy\AppData\Local\{48824717-76CB-4AD0-B3D1-C882518EBB82}
2011-11-02 03:16:33 476904 ----a-w- C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
2011-11-02 02:36:27 -------- d-----w- C:\EE964D08B0394B976347CE19828200
2011-11-02 02:33:59 -------- d-----w- C:\Users\Cassidy\AppData\Local\{C401A890-CC7B-4F2E-B092-8829D2C507C8}
2011-11-02 02:33:45 -------- d-----w-
2011-11-02 01:24:55 -------- d-----w- C:\Users\Cassidy\AppData\Local\{15BF4D6B-A820-464A-A150-00BC6228AEA6}
2011-11-02 00:21:48 -------- d-----w- C:\Users\Cassidy\AppData\Local\{1F7FD89E-91CC-4DCF-B96E-240E98914ACB}
2011-11-01 01:35:13 -------- d-----w- C:\Users\Cassidy\AppData\Local\{1042959F-4808-4550-953F-E2693F5DED3A}
2011-11-01 01:35:01 -------- d-----w- C:\Users\Cassidy\AppData\Local\{54AB0333-CD30-489E-9A42-05A64BAAC93D}
2011-10-31 04:31:30 -------- d-----w- C:\Users\Cassidy\AppData\Local\{52DA5E62-686A-43F5-91EE-2ED1F6453D40}
2011-10-31 04:31:18 -------- d-----w- C:\Users\Cassidy\AppData\Local\{2A2792D6-8CA9-4DEF-BAC4-BFA053E2ACCC}
2011-10-30 06:58:07 -------- dc-h--w- C:\ProgramData\{CC6525B7-42F2-42DB-BF33-445E26F52EC1}
2011-10-30 06:55:25 -------- d-----w-
2011-10-30 06:54:59 -------- d-----w- C:\Users\Cassidy\AppData\Local\{88BB6DF9-B88C-43FD-857A-E9F186BDD07B}
2011-10-30 04:04:23 -------- d-----w- C:\Program Files (x86)\Infogrames Interactive
2011-10-28 07:57:45 -------- d-----w- C:\Users\Cassidy\AppData\Local\{D9A4B097-33F4-4FBF-8D9A-6F1642641DE0}
2011-10-28 07:57:34 -------- d-----w- C:\Users\Cassidy\AppData\Local\{B2D4DEDF-B559-4206-9BE8-6B7023A97179}
2011-10-26 01:01:56 6144 ----a-w- C:\Program Files\Internet Explorer\iecompat.dll
2011-10-26 01:01:56 6144 ----a-w- C:\Program Files (x86)\Internet Explorer\iecompat.dll
2011-10-25 01:13:48 -------- d-----w- C:\Windows\SysWow64\drivers\AVG
2011-10-24 03:04:56 -------- d-----w- C:\Program Files (x86)\Her Interactive
2011-10-24 01:45:47 -------- d-----w- C:\Users\Cassidy\AppData\Local\{F0B20D19-6434-4E00-AA19-060994F8549F}
2011-10-24 01:45:36 -------- d-----w- C:\Users\Cassidy\AppData\Local\{CAF9CC70-09D7-40B1-9D2C-7059B4E538E3}
2011-10-20 08:35:28 -------- d-----w-
2011-10-20 08:35:17 -------- d-----w- C:\Users\Cassidy\AppData\Local\{D12010EF-ACC2-47A9-BC51-C7348C7133AE}
2011-10-18 05:23:18 -------- d-----w- C:\Users\Cassidy\AppData\Local\{B94E759A-BF1B-4C98-ADDC-137A19F4B658}
2011-10-18 05:22:58 -------- d-----w- C:\Users\Cassidy\AppData\Local\{65F2242A-41C5-4EB1-844D-7A9DFB15234C}
2011-10-16 09:11:08 -------- d-----w- C:\Users\Cassidy\AppData\Local\{7A66874C-EDD0-467C-81E0-6B43DC2535B4}
2011-10-16 09:10:57 -------- d-----w- C:\Users\Cassidy\AppData\Local\{F042B4A9-515D-4387-9397-3460BECC6155}
2011-10-15 00:50:08 -------- d-----w- C:\Program Files\iPod
2011-10-15 00:50:07 -------- d-----w- C:\Program Files\iTunes
2011-10-15 00:50:07 -------- d-----w- C:\Program Files (x86)\iTunes
2011-10-15 00:47:24 -------- d-----w- C:\Program Files\Bonjour
2011-10-15 00:47:24 -------- d-----w- C:\Program Files (x86)\Bonjour
2011-10-11 19:40:04 3134976 ----a-w- C:\Windows\System32\win32k.sys
2011-10-11 04:55:22 -------- d-----w- C:\Users\Cassidy\AppData\Roaming\Microsoft Games
2011-10-11 04:49:09 60200 ------r- C:\Program Files (x86)\Microsoft Games\Zoo Tycoon 2\SetupENU3.dll
2011-10-11 04:48:43 -------- d-----w- C:\Program Files (x86)\Common Files\Microsoft Games
2011-10-11 04:48:23 -------- d-----w- C:\ProgramData\Microsoft Games
2011-10-11 04:36:41 -------- d-----w- C:\Program Files (x86)\Microsoft Games
2011-10-10 05:40:33 45568 ----a-w-
2011-10-10 05:40:05 -------- d-----w- C:\Program Files (x86)\Hasbro Interactive
==================== Find3M ====================
2011-10-07 13:23:46 283728 ----a-w-
2011-10-03 12:06:03 472808 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2011-10-01 03:21:20 1638912 ----a-w- C:\Windows\System32\mshtml.tlb
2011-10-01 02:59:14 1638912 ----a-w-
2011-09-13 13:30:08 37456 ----a-w- C:\Windows\System32\drivers\avgrkx64.sys
2011-09-01 00:00:50 25416 ----a-w- C:\Windows\System32\drivers\mbam.sys
2011-08-31 06:05:32 96104 ----a-w-
2011-08-31 06:05:32 85864 ----a-w- C:\Windows\System32\dnssd.dll
2011-08-31 06:05:32 61288 ----a-w- C:\Windows\System32\jdns_sd.dll
2011-08-31 06:05:32 212840 ----a-w-
2011-08-31 06:05:04 83816 ----a-w- C:\Windows\SysWow64\dns-sd.exe
2011-08-31 06:05:04 73064 ----a-w- C:\Windows\SysWow64\dnssd.dll
2011-08-31 06:05:04 50536 ----a-w-
2011-08-31 06:05:04 178536 ----a-w- C:\Windows\SysWow64\dnssdX.dll
2011-08-27 05:40:28 861184 ----a-w- C:\Windows\System32\oleaut32.dll
2011-08-27 05:40:28 331776 ----a-w-
2011-08-27 04:43:07 571904 ----a-w- C:\Windows\SysWow64\oleaut32.dll
2011-08-27 04:43:06 233472 ----a-w- C:\Windows\SysWow64\oleacc.dll
2011-08-20 05:45:20 1197568 ----a-w-
2011-08-20 05:41:16 57856 ----a-w- C:\Windows\System32\licmgr10.dll
2011-08-20 04:38:10 981504 ----a-w- C:\Windows\SysWow64\wininet.dll
2011-08-20 04:35:20 44544 ----a-w-
2011-08-20 04:20:23 482816 ----a-w- C:\Windows\System32\html.iec
2011-08-20 03:26:38 386048 ----a-w- C:\Windows\SysWow64\html.iec
2011-08-17 05:32:24 613888 ----a-w-
2011-08-17 05:27:46 75776 ----a-w- C:\Windows\System32\MSDvbNP.ax
2011-08-17 05:27:46 288256 ----a-w- C:\Windows\System32\MSNP.ax
2011-08-17 05:27:46 108032 ----a-w-
2011-08-17 05:27:46 104960 ----a-w- C:\Windows\System32\Mpeg2Data.ax
2011-08-17 04:26:02 465408 ----a-w- C:\Windows\SysWow64\psisdecd.dll
2011-08-17 04:22:23 75776 ----a-w-
2011-08-17 04:22:23 72704 ----a-w- C:\Windows\SysWow64\Mpeg2Data.ax
2011-08-17 04:22:23 59904 ----a-w- C:\Windows\SysWow64\MSDvbNP.ax
2011-08-17 04:22:23 204288 ----a-w-
2011-08-12 13:43:07 404640 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
============= FINISH: 21:14:31.01 ===============

attach.txt log:

DDS (Ver_2011-08-26.01)
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 6/5/2011 6:34:47 PM
System Uptime: 11/7/2011 9:09:40 PM (24 hours ago)
Motherboard: Sony Corporation | | VAIO
Processor: Intel® Core™ i3 CPU M 380 @ 2.53GHz | N/A | 1190/133mhz
==== Disk Partitions =========================
C: is FIXED (NTFS) - 455 GiB total, 369.22 GiB free.
==== Disabled Device Manager Items =============
==== System Restore Points ===================
==== Installed Programs ======================
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.3.2
Apple Application Support
Apple Software Update
Application Manager for VAIO
ArcSoft WebCam Companion 3
AVG PC Tuneup 2011
Download Updater (AOL LLC)
ESET Online Scanner v3
Google Chrome
Intel® Control Center
Intel® Graphics Media Accelerator Driver
Intel® Management Engine Components
Intel® Rapid Storage Technology
Intel® Turbo Boost Technology Driver
Java Auto Updater
Java™ 6 Update 29
Malwarebytes' Anti-Malware version
Media Gallery
Microsoft Silverlight
Microsoft SQL Server Compact 3.5 SP1 English
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft WSE 3.0 Runtime
Mozilla Firefox 5.0.1 (x86 en-US)
MSXML 4.0 SP3 Parser
MSXML 4.0 SP3 Parser (KB973685)
Nancy Drew: Alibi in Ashes
Nancy Drew: Danger by Design
Nancy Drew: Shadow at the Water's Edge
Oasis2Service 1.0
OpenOffice.org 3.3
PhotoFiltre Studio X
PMB VAIO Edition Guide
PMB VAIO Edition Plug-in
Realtek High Definition Audio Driver
Remote Play with PlayStation 3
Remote Play with PlayStation®3
RollerCoaster Tycoon 2
RollerCoaster Tycoon 2: Wacky Worlds
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Skype Toolbars
Skype™ 5.3
The Sims™ 3
The Sims™ 3 Ambitions
The Sims™ 3 Generations
The Sims™ 3 Late Night
The Sims™ 3 World Adventures
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
VAIO - Media Gallery
VAIO - PMB VAIO Edition Guide
VAIO - PMB VAIO Edition Plug-in
VAIO Control Center
VAIO Data Restore Tool
VAIO Gate Default
VAIO Hardware Diagnostics
VAIO Help and Support
VAIO Manual
VAIO Media plus
VAIO Media plus Opening Movie
VAIO Messenger
VAIO Quick Web Access
VAIO Sample Contents
VAIO Smart Network
VAIO Survey
VAIO Transfer Support
VAIO Update
VAIO Wireless Wizard
Visual Studio 2008 x64 Redistributables
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live Photo Common
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Zoo Tycoon 2 - Marine Mania
Zoo Tycoon 2 Endangered Species
==== End Of File ===========================

gmer log:

Multiple times I followed the instructions and tried to run GMER, but I wasn't able to check/uncheck the specific settings. Here is a screenshot when I open GMER: http://i42.tinypic.com/9ir0ae.png
I tried with the .zip version and the .exe version, and I still can't check/uncheck any of the settings? Please let me know how I can fix this, so I can provide you a gmer log.

Thank you so much, and any help will be so much appreciated.

BC AdBot (Login to Remove)


#2 HelpBot


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Posted 13 November 2011 - 10:40 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:


Posted Image In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/427000 <<< CLICK THIS LINK

If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.


Posted Image If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.


We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log

As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#3 HelpBot


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Posted 18 November 2011 - 10:45 PM

Hello again!

I haven't heard from you in 5 days. Therefore, I am going to assume that you no longer need our help, and close this topic.

If you do still need help, please send a Private Message to any Moderator within the next five days. Be sure to include a link to your topic in your Private Message.

Thank you for using Bleeping Computer, and have a great day!

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