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Can't access google.com


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#1 CantTouchThis

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Posted 08 November 2011 - 10:12 PM

I was infected with System Security 2012 just last night. I was able to remove most of it by using Malwarebytes, however rkill and iexplorer didn't help. I just used malwarebytes to remove it. Everything seems fine as I can surf the web and not have any annoying pop ups, the only problem is I can't go on google.com or yahoo.com. It says that I am still infected and that I should activate system protection. [screenshot attached] I can access the rest of my computer fine and I get no pop ups nor do I see System Security on my desktop or in my start menu. I have kept running mbam and last it ran, it removed 2 files. I mainly use firefox.

Thank you for the help,
Kevin

I also have the full version of mbam, so I'm surprised this hit my laptop in the 1st place. I have a Windows XP on this laptop.

http://i1220.photobucket.com/albums/dd441/Kevin_Banh/SystemInfection.jpg

Edited by CantTouchThis, 08 November 2011 - 10:21 PM.


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#2 Broni

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Posted 08 November 2011 - 11:04 PM

With the information you have provided I believe you will need help from the malware removal team.
Please make sure that you read the information about getting started first.
Then start a new thread HERE and include or required logs.
Including a link to this thread will be helpful.

Good luck and be patient. Help is on the way!

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