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virus blocking internet, can't download antivirus programs, popups, HELP


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4 replies to this topic

#1 caccigirl

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Posted 08 November 2011 - 07:36 PM

I'm on a Sony Vaio laptop, running Windows 7. Recently I've had some issues. It's all come about really sudden, though I'm not sure where this virus came from. I'm getting popups (something about the system password, I don't even know...I'll get a screenshot as soon as I can) when I log into my account or restart my computer. I get random programs trying to install, though it doesn't say what the program is. 75% of the time, I can't access anything on the internet. It's as though the virus is blocking my internet connection, which from what I hear, is something fairly common that viruses do? When I did have internet connection, I tried to download the ESET online scanner (since it's worked well for me in the past) but it wouldn't let me. It allowed me to download it, but the program would not open, no matter how many times I tried. Also, when I do have internet connection, it often won't load images. Very strange, and very frustrating. Also, in the rare times I can access the internet, it is SO ridiculously slow.

I've scanned with AVG, Malwarebytes, Superantispyware...nothing! There is something wrong with my computer, and it is making my computer...pretty much into a $600 Tetris machine, because all I can do is play the Tetris gadet on my desktop. I'm so frustrated, and you guys here have helped me so many times in the future. Any help will be so, so much appreciated.

Thank you!
-Cassidy

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#2 Broni

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Posted 08 November 2011 - 08:35 PM

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.

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#3 caccigirl

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Posted 08 November 2011 - 09:38 PM

SecurityCheck.exe results:

Results of screen317's Security Check version 0.99.24
Windows 7 x64 (UAC is enabled)
Internet Explorer 8 Out of date!
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
AVG PC Tuneup 2011
ESET Online Scanner v3
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
AVG PC Tuneup 2011
Java™ 6 Update 29
Adobe Flash Player ( 10.3.183.5) Flash Player Out of Date!
Mozilla Firefox (x86 en-US..)
````````````````````````````````
Process Check:
objlist.exe by Laurent

AVG avgwdsvc.exe
AVG avgtray.exe
``````````End of Log````````````


minitoolbox results:


MiniToolBox by Farbar
Ran by Cassidy (administrator) on 08-11-2011 at 19:40:39
Windows 7 Home Premium (X64)

***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================



========================= IP Configuration: ================================

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : MINE
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 3:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2
Physical Address. . . . . . . . . : 64-80-99-0D-06-45
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 64-80-99-0D-06-45
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel® Centrino® WiMAX 6250
Physical Address. . . . . . . . . : 64-D4-DA-25-B8-8A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel® Centrino® Advanced-N 6250 AGN
Physical Address. . . . . . . . . : 64-80-99-0D-06-44
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::b998:d380:baf1:e6b4%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.12(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, November 08, 2011 5:28:15 PM
Lease Expires . . . . . . . . . . : Tuesday, November 08, 2011 8:28:18 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 301998869
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-03-E9-F4-F0-BF-97-10-0B-DF
DNS Servers . . . . . . . . . . . : 68.113.206.10
24.217.0.5
24.217.201.67
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8059 PCI-E Gigabit Ethernet Controller
Physical Address. . . . . . . . . : F0-BF-97-10-0B-DF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{C68CD09A-0B16-4F59-84EF-62E5D37A2BC1}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{17451176-81E2-4CF8-AF1A-9CCA13CB1768}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{172F2F57-9B13-4095-8ADB-7D63B1ADE604}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{3A5EA80E-8FC1-41F4-B36F-B5C77FE67B8E}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{CFF0CEEE-8AD9-4681-89FF-01DBE7139538}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:817:155:9ea2:282c(Preferred)
Link-local IPv6 Address . . . . . : fe80::817:155:9ea2:282c%16(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Server: vip01ftwotx.ftwo.tx.charter.com
Address: 68.113.206.10

Name: google.com
Addresses: 173.194.64.105
173.194.64.104
173.194.64.106
173.194.64.103
173.194.64.99
173.194.64.147


Pinging google.com [173.194.64.104] with 32 bytes of data:
Reply from 173.194.64.104: bytes=32 time=21ms TTL=48
Reply from 173.194.64.104: bytes=32 time=20ms TTL=48

Ping statistics for 173.194.64.104:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 20ms, Maximum = 21ms, Average = 20ms
Server: vip01ftwotx.ftwo.tx.charter.com
Address: 68.113.206.10

Name: yahoo.com
Addresses: 72.30.2.43
98.137.149.56
98.139.180.149
209.191.122.70
67.195.160.76


Pinging yahoo.com [98.139.180.149] with 32 bytes of data:
Reply from 98.139.180.149: bytes=32 time=177ms TTL=50
Reply from 98.139.180.149: bytes=32 time=75ms TTL=50

Ping statistics for 98.139.180.149:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 75ms, Maximum = 177ms, Average = 126ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
15...64 80 99 0d 06 45 ......Microsoft Virtual WiFi Miniport Adapter #2
14...64 80 99 0d 06 45 ......Microsoft Virtual WiFi Miniport Adapter
13...64 d4 da 25 b8 8a ......Intel® Centrino® WiMAX 6250
12...64 80 99 0d 06 44 ......Intel® Centrino® Advanced-N 6250 AGN
11...f0 bf 97 10 0b df ......Marvell Yukon 88E8059 PCI-E Gigabit Ethernet Controller
1...........................Software Loopback Interface 1
17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
21...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
20...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #5
16...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.12 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.0.0 255.255.255.0 On-link 192.168.0.12 281
192.168.0.12 255.255.255.255 On-link 192.168.0.12 281
192.168.0.255 255.255.255.255 On-link 192.168.0.12 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.0.12 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.0.12 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
16 58 ::/0 On-link
1 306 ::1/128 On-link
16 58 2001::/32 On-link
16 306 2001:0:4137:9e76:817:155:9ea2:282c/128
On-link
12 281 fe80::/64 On-link
16 306 fe80::/64 On-link
16 306 fe80::817:155:9ea2:282c/128
On-link
12 281 fe80::b998:d380:baf1:e6b4/128
On-link
1 306 ff00::/8 On-link
16 306 ff00::/8 On-link
12 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [51712] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [35840] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 10 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70144] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [46592] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 10 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/08/2011 05:28:12 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 15569

Error: (11/08/2011 05:28:12 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 15569

Error: (11/08/2011 06:47:32 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (11/08/2011 00:22:40 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 150041

Error: (11/08/2011 00:22:40 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 150041

Error: (11/08/2011 00:22:40 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (11/08/2011 00:20:11 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1123

Error: (11/08/2011 00:20:11 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1123

Error: (11/08/2011 00:20:11 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (11/07/2011 02:52:26 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 9110


System errors:
=============
Error: (11/07/2011 09:10:11 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 9:08:45 PM on ?11/?7/?2011 was unexpected.

Error: (11/05/2011 06:47:37 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 7:45:56 PM on ?11/?5/?2011 was unexpected.

Error: (11/01/2011 08:51:57 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 9:50:44 PM on ?11/?1/?2011 was unexpected.

Error: (11/01/2011 06:32:25 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 7:31:12 PM on ?11/?1/?2011 was unexpected.

Error: (11/01/2011 05:23:23 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 6:21:39 PM on ?11/?1/?2011 was unexpected.

Error: (11/01/2011 04:19:47 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 5:17:49 PM on ?11/?1/?2011 was unexpected.

Error: (10/31/2011 05:09:16 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Wlansvc service.

Error: (10/29/2011 10:52:22 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 11:50:59 PM on ?10/?29/?2011 was unexpected.

Error: (10/15/2011 04:33:06 PM) (Source: NetBT) (User: )
Description: The name "WORKGROUP :1d" could not be registered on the interface with IP address 0.0.0.0.
The computer with the IP address 192.168.0.12 did not allow the name to be claimed by
this computer.

Error: (10/14/2011 04:47:57 PM) (Source: Service Control Manager) (User: )
Description: The Apple Mobile Device service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.


Microsoft Office Sessions:
=========================
Error: (11/08/2011 05:28:12 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 15569

Error: (11/08/2011 05:28:12 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 15569

Error: (11/08/2011 06:47:32 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (11/08/2011 00:22:40 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 150041

Error: (11/08/2011 00:22:40 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 150041

Error: (11/08/2011 00:22:40 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (11/08/2011 00:20:11 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1123

Error: (11/08/2011 00:20:11 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1123

Error: (11/08/2011 00:20:11 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (11/07/2011 02:52:26 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 9110


=========================== Installed Programs ============================

(Version: 1.0.0.05280)
(Version: 1.1.0.02250)
(Version: 3.0.0.05310)
(Version: 4.3.0.05310)
(Version: 5.2.0.06210)
(Version: 5.3.0.05310)
(Version: 5.3.0.07231)
Adobe Flash Player 10 ActiveX (Version: 10.1.53.64)
Adobe Flash Player 10 Plugin (Version: 10.3.183.5)
Adobe Reader 9.3.2 (Version: 9.3.2)
AIM 7
Alps Pointing-device for VAIO
Apple Application Support (Version: 2.1.5)
Apple Mobile Device Support (Version: 4.0.0.96)
Apple Software Update (Version: 2.1.3.127)
Application Manager for VAIO
ArcSoft WebCam Companion 3 (Version: 3.0.21.390)
AVG 2012 (Version: 12.0.1869)
AVG 2012 (Version: 12.0.2092)
AVG 2012 (Version: 2012.0.1869)
AVG PC Tuneup 2011 (Version: 10.0.0.26)
Best Buy pc app (Version: 3.0.0.0)
Bonjour (Version: 3.0.0.10)
D3DX10 (Version: 15.4.2368.0902)
Download Updater (AOL LLC)
ESET Online Scanner v3
Intel PROSet Wireless
Intel WiMAX Tutorial (Version: 1.5.3.1)
Intel® Control Center (Version: 1.2.1.1007)
Intel® Graphics Media Accelerator Driver (Version: 8.15.10.2119)
Intel® Management Engine Components (Version: 6.0.0.1179)
Intel® PROSet/Wireless WiFi Software (Version: 13.02.1000)
Intel® Rapid Storage Technology (Version: 9.6.0.1014)
Intel® Turbo Boost Technology Driver (Version: 01.02.00.1002)
Intel® Wireless Display (Version: 1.2.20.0)
Intel® PROSet/Wireless WiMAX Software (Version: 2.03.0005)
iTunes (Version: 10.5.0.142)
Java Auto Updater (Version: 2.0.6.1)
Java™ 6 Update 20 (64-bit) (Version: 6.0.200)
Java™ 6 Update 29 (Version: 6.0.290)
Malwarebytes' Anti-Malware version 1.51.2.1300 (Version: 1.51.2.1300)
Media Gallery (Version: 1.3.0)
Media Gallery (Version: 1.3.0.11220)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Silverlight (Version: 4.0.60831.0)
Microsoft SQL Server Compact 3.5 SP1 English (Version: 3.5.5692.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.50727.42)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft WSE 3.0 Runtime (Version: 3.0.5305.0)
Mozilla Firefox 5.0.1 (x86 en-US) (Version: 5.0.1)
MSVCRT (Version: 15.4.2862.0708)
MSXML 4.0 SP3 Parser (KB973685) (Version: 4.30.2107.0)
MSXML 4.0 SP3 Parser (Version: 4.30.2100.0)
Nancy Drew: Alibi in Ashes (Version: 1.00)
Nancy Drew: Danger by Design
Nancy Drew: Shadow at the Water's Edge (Version: 1.0.0)
Oasis2Service 1.0 (Version: 1.0.0)
OOBE (Version: 3.20.1018)
OpenOffice.org 3.3 (Version: 3.3.9567)
Origin (Version: 8.3.1.9)
PlayReady PC Runtime amd64 (Version: 1.3.0)
PMB (Version: 5.5.00.11260)
PMB VAIO Edition Plug-in (Version: 1.4.00.09190)
PMB VAIO Edition Plug-in (Version: 1.4.01.11290)
QuickTime (Version: 7.70.80.34)
Realtek High Definition Audio Driver (Version: 6.0.1.6098)
Remote Play with PlayStation 3 (Version: 1.0.2.06210)
Remote Play with PlayStation®3 (Version: 1.0.2.06210)
Roll
RollerCoaster Tycoon 2
RollerCoaster Tycoon 2: Wacky Worlds
Safari (Version: 5.34.51.22)
Skype Toolbars (Version: 5.3.7280)
Skype™ 5.3 (Version: 5.3.116)
SUPERAntiSpyware (Version: 5.0.1118)
The Sims™ 3 (Version: 1.24.3)
The Sims™ 3 Ambitions (Version: 4.10.1)
The Sims™ 3 Generations (Version: 8.0.152)
The Sims™ 3 Late Night (Version: 6.0.81)
The Sims™ 3 World Adventures (Version: 2.0.86)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
VAIO - Media Gallery (Version: 1.3.0.11220)
VAIO - PMB VAIO Edition Guide (Version: 1.4.00.10090)
VAIO - PMB VAIO Edition Plug-in (Version: 1.4.01.11300)
VAIO Care (Version: 6.2.2.07150)
VAIO Control Center (Version: 4.3.0.05310)
VAIO Data Restore Tool (Version: 1.4.0.05240)
VAIO Gate (Version: 2.2.0.06080)
VAIO Gate Default (Version: 2.2.0.07020)
VAIO Hardware Diagnostics (Version: 4.0.0.06230)
VAIO Help and Support (Version: 12.00.0622)
VAIO Manual (Version: 1.1.0.05280)
VAIO Media plus (Version: 2.1.0)
VAIO Media plus (Version: 2.1.0.18210)
VAIO Media plus Opening Movie (Version: 2.1.0.14080)
VAIO Messenger (Version: 2.0.348.0)
VAIO Quick Web Access (Version: 1.3.4.7)
VAIO Sample Contents (Version: 1.2.0.16080)
VAIO Smart Network (Version: 3.3.0.06080)
VAIO Survey (Version: 6.00.1028)
VAIO Transfer Support (Version: 1.2.0.06230)
VAIO Update (Version: 5.4.1.04200)
VAIO Wireless Wizard (Version: 3.0.0.06230)
Visual Studio 2008 x64 Redistributables (Version: 10.0.0.2)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3538.0513)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3538.0513)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
WinRAR 4.01 (64-bit) (Version: 4.01.0)
Zoo Tycoon 2 - Marine Mania (Version: 1.00.0000)
Zoo Tycoon 2 Endangered Species

========================= Memory info: ===================================

Percentage of memory in use: 63%
Total physical RAM: 3758.1 MB
Available physical RAM: 1353.29 MB
Total Pagefile: 7514.34 MB
Available Pagefile: 4488.57 MB
Total Virtual: 4095.88 MB
Available Virtual: 3962.01 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:455.31 GB) (Free:369.25 GB) NTFS
2 Drive e: (RCT2) (CDROM) (Total:0.54 GB) (Free:0 GB) CDFS

========================= Users: ========================================

User accounts for \\MINE

Administrator Cassidy Guest
Jackwagon


**** End of log ****

MBAM results:
It said there were no malicious items detected, and did not provide a log.

Gmer results:


GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2011-11-08 20:38:17
Windows 6.1.7600
Running: q1rte72p.exe


---- Registry - GMER 1.0.15 ----

Reg HKLM\SYSTEM\CurrentControlSet\services\BTHPORT\Parameters\Keys\0c6076a27b11
Reg HKLM\SYSTEM\ControlSet002\services\BTHPORT\Parameters\Keys\0c6076a27b11 (not active ControlSet)

---- EOF - GMER 1.0.15 ----

#4 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
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Posted 08 November 2011 - 09:40 PM

I don't see much there.
Some more advanced tools will be needed.

With the information you have provided I believe you will need help from the malware removal team.
Please make sure that you read the information about getting started first.
Then start a new thread HERE and include or required logs.
Including a link to this thread will be helpful.

Good luck and be patient. Help is on the way!

My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#5 Orange Blossom

Orange Blossom

    OBleepin Investigator


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Posted 09 November 2011 - 12:00 AM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic427000.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Internet Security, NoScript Firefox ext.


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