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Infected with Security Protection!!Help!!

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#1 Emma80


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Posted 08 November 2011 - 08:16 AM

Sorry I posted this in the wrong place first time around.
My Mums laptop running on XP is infected with Security center.It wont allow me to run anything.I have followed the removal instuctions as far as running rkill from a disk which stopped the pop ups but it still wont allow me to run Malwarebytes or any other anti virus.It just keeps saying"Widows cannot access the specified path or file,You may not have the appropriate permissions to access them".Im not very computer savvy so any help and advice would be very gratefully appreciated.Thanks

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#2 Broni


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Posted 08 November 2011 - 08:52 PM

With the information you have provided I believe you will need help from the malware removal team.
Please make sure that you read the information about getting started first.
Then start a new thread HERE and include or required logs.
Including a link to this thread will be helpful.

Good luck and be patient. Help is on the way!

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My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE


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