I am posting on behalf of my mother. As of yesterday, she has been having what have amounted to serious problems! She is running Windows XP. Yesterday when she opened up Microsoft Word processor, she found that her keyboard was not responding! But, the odd thing is this:
1. The numbers, start menu, etc, buttons all work- it only seems to be the letters that are not responding.
2. However, using shift with a letter key still works, I.E, if she hits "f + shift", it brings up the "find" box.
3. The letters will
work in other
programs- Works is the only one with a problem, it seems.
I can't figure out what could be wrong- obviously, if the keyboard were not plugged in correctly, or had faulty letters, it (or they) simply would not work.
Sadly, before I could figure out anything, another problem arose: the mouse is now completely unresponsive as well! I just found this out, and have not had a chance to absolutely confirm the basic steps (I.E, is it plugged in right?), but I don't know why it would suddenly unplug itself...
In any case, I will check this in the morning and see what I can do as far as testing out, perhaps, a different mouse and keyboard...but I'm still mystified by the "now it works, now it don't" keyboard problem.
Any advice on this is definitely
wanted! Thanks guys!
Always acknowledge a fault. This will throw those in authority off their guard and give you an opportunity to commit more.