Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Can't get computer to boot


  • Please log in to reply
1 reply to this topic

#1 craig85

craig85

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:07:17 PM

Posted 07 November 2011 - 08:07 PM

I have an HP Pavilion PC and yesterday got an Windows Restore Virus. I followed the insturctions and thought I got it off with the malwarebytes untill this afternoon it appeared again. The computer populated with the same problems as before. I restarted the computer in an attempt to get into safe mode with networking, but after the HP symbol shows I get a black screen with a blinking underscore line at the top. When I attempt to get to system restore the computer again goes black. At the moment I can not find my restore disk and I need to know if I have any options. Everything on my computer is backed up on a hard drive in the event that I have to start over.

thanks in advance

BC AdBot (Login to Remove)

 


#2 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,738 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:06:17 PM

Posted 07 November 2011 - 10:24 PM

With the information you have provided I believe you will need help from the malware removal team.
Please make sure that you read the information about getting started first.
Then start a new thread HERE and include or required logs.
Including a link to this thread will be helpful.

Good luck and be patient. Help is on the way!

My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users