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Windows Media Player Error


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#1 product53

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Posted 29 January 2006 - 08:44 PM

Have a Dell 4600/ XP 5.1 /SP-2 /Windows Media Player 10

When I try to open Windows Media Player, the following error message appears:

“An internal application error has occurred.”

It has something to do with: “Reregister Jscript.dll and Vbscript.dll,” According to http://support.microsoft.com/?kbid=831430#appliesto , - but these instructions are too vague.
Anyway, I usually try to avoid editing the registry manually - I would prefer to have a safe application do it.

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#2 acklan

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Posted 29 January 2006 - 09:18 PM

You can try

Start>Run>cmd>sfc /scannow

This will require you XP CD. It may detect the files mising and replace them.
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#3 product53

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Posted 30 January 2006 - 05:59 PM

sfc /scannow had no effect.

#4 usasma

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Posted 30 January 2006 - 07:53 PM

Did you try this set of steps from the article that you referenced?

1. Click Start, and then click Run.
2. In the Open box, type regsvr32 jscript.dll, and then click OK.
3. Click OK.
4. Click Start, and then click Run.
5. In the Open box, type regsvr32 vbscript.dll, and then click OK.
6. Click OK.

Did it work?
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#5 product53

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Posted 30 January 2006 - 11:06 PM

When I’m logged on as admin., type: “regsvr32 jscript.dll” & “regsvr32 vbscript.dll”, they work, and I can open WMP.
With my regular limited account they didn’t work nor did WMP. Error messages all- around.

#6 ThorXP

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Posted 01 February 2006 - 05:14 PM

Hello Did you try to re-install Media Player 10?

You can find it here:

http://www.microsoft.com/windows/windowsme...n&qstechnology=

cya l8r

ThorXP




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