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Locked out of XP laptop


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#1 audioAl

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Posted 07 November 2011 - 10:52 AM

My 5 year old child has locked me out of my XP laptop pc, what should I do ? I understand I can type in a code to gain access to my laptop, is this true?

Edited by hamluis, 07 November 2011 - 12:07 PM.
Merged topics.

Windows Vista Ultimate 64 bit/Intel e5300 cpu/ASRock G41M-LE mainboard/G max4500 onboard graphics/4gigs OCZ 800Mhz ram/ VIA onboard HD Vinyl audio/Yamaha RX-V465 HT receiver/ Cambridge SoundWorks and Infinity RS1001 speakers

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#2 Allan

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Posted 07 November 2011 - 11:28 AM

Define "Locked Out"

#3 hamluis

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Posted 07 November 2011 - 11:59 AM

It may help...if you tell us the manufacturer and model of said laptop. AFAIK, there is no generic solution to systems built by differing manufacturers.

Louis

#4 Allan

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Posted 07 November 2011 - 12:02 PM

You've posted the same question in another thread and I've responded there.

Mod Edit: Merged topics ~ Hamluis.

Edited by hamluis, 07 November 2011 - 12:07 PM.


#5 audioAl

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Posted 07 November 2011 - 01:38 PM

First off I wish to extend my apology for the protocol mishap. The laptop pc is an HP Pavilion dv7.3165dx running Windows 7 home premium not XP. The administrator
has been locked out and they can only log in as a guest, they don't know the password for the adm. Can I recover the password somehow? Or is there another solution? Alan
Windows Vista Ultimate 64 bit/Intel e5300 cpu/ASRock G41M-LE mainboard/G max4500 onboard graphics/4gigs OCZ 800Mhz ram/ VIA onboard HD Vinyl audio/Yamaha RX-V465 HT receiver/ Cambridge SoundWorks and Infinity RS1001 speakers

#6 Allan

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Posted 07 November 2011 - 03:14 PM

https://www.google.com/search?hl=&q=lost+admin+password+windows+xp&sourceid=navclient-ff&rlz=1B3GGLL_en-GBUS430US394&ie=UTF-8&aq=4&oq=lost+admin+

#7 hamluis

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Posted 07 November 2011 - 03:33 PM

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01036643&cc=us&dlc=en&lc=en&product=4121358&tmp_track_link=ot_search#N42

<<...they don't know the password for the adm...>>

Makes me wonder just who the user is, if not the admin.

FTR: I also note that now deleted post...indicates that it's your system, while the other post indicates that it belongs to this unnamed user who does not have Admin privileges.

Care to clarify?

Louis

#8 audioAl

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Posted 08 November 2011 - 05:59 AM

Thanks Hamulis, and yes the HP laptop is not mine, a client's 5 year old child fooled around with the laptop
and now the client can't get into the HP. Looks like they will need a new hard drive, and os disk. Sorry to
write or draft my questions misleadingly. Regards, Alan
Windows Vista Ultimate 64 bit/Intel e5300 cpu/ASRock G41M-LE mainboard/G max4500 onboard graphics/4gigs OCZ 800Mhz ram/ VIA onboard HD Vinyl audio/Yamaha RX-V465 HT receiver/ Cambridge SoundWorks and Infinity RS1001 speakers

#9 noknojon

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Posted 08 November 2011 - 06:12 AM

Hi -
Please, next time post the question the correct way so that we know the better way to advise you -

Misleading posts lead us to be more careful like ->>Makes me wonder just who the user is, if not the admin.<< from hamluis -
Kids and others lie about these problems and just use these solutions for "bad" reasons -

Regards -

#10 audioAl

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Posted 09 November 2011 - 06:10 AM

I researched the suggested sites and gave the client back her HP laptop. I asked her where she bought it? I knew it came from Best Buy.
She told me the same, so I explained to her HP uses the logon as a security measure against theft, and she would have to call HP to
resolve the issue, and they may delete all her data. She paid me a service call fee and was ok with my warning not to use Best Buy or
she would pay $200.00 for what I had just advised her. Thanks for all the replies, Regards, Alan
Windows Vista Ultimate 64 bit/Intel e5300 cpu/ASRock G41M-LE mainboard/G max4500 onboard graphics/4gigs OCZ 800Mhz ram/ VIA onboard HD Vinyl audio/Yamaha RX-V465 HT receiver/ Cambridge SoundWorks and Infinity RS1001 speakers




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