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unable to download windows 7 hosts file


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7 replies to this topic

#1 Loopyluu

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Posted 07 November 2011 - 06:31 AM

Hi there,

hope you can help. After contracting the security shield 2011 last night, I have followed BC's uninstall guide to remove Security Shield from my computer.

All went smoothingly well until we got to deleting the hosts file.
After deleting the hosts file, we clicked onto the windows 7 hosts file download link, which prompted us to save target asbut when we go to locate the etcto load the new hosts it doesnt exist.
but we can locate the etc when not trying to download the link.

is the hosts necessary? and if so how do I load the new hosts so that the removal of the virus has been completed?

thanks in advance
Regards Loopyluu

Edited by Orange Blossom, 07 November 2011 - 02:09 PM.
Moved to AII. ~ OB


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#2 Broni

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Posted 11 November 2011 - 11:55 PM

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2

64-bit users go HERE
  • Double-click SystemLook.exe to run it.
  • Vista\Win 7 users:: Right click on SystemLook.exe, click Run As Administrator
  • Copy the content of the following box into the main textfield:
    :dir
    C:\WINDOWS\SYSTEM32\DRIVERS\ETC
    
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt

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#3 Loopyluu

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Posted 12 November 2011 - 04:27 AM

Hi Broni,

thank you for replying.

Please see below, as per your request.


SystemLook 30.07.11 by jpshortstuff
Log created at 20:20 on 12/11/2011 by Rachel
Administrator - Elevation successful

========== dir ==========

C:\WINDOWS\SYSTEM32\DRIVERS\ETC - Parameters: "(none)"

---Files---
lmhosts.sam --a---- 3683 bytes [02:35 14/07/2009] [21:00 10/06/2009]
networks --a---- 407 bytes [02:34 14/07/2009] [21:00 10/06/2009]
protocol --a---- 1358 bytes [02:34 14/07/2009] [21:00 10/06/2009]
services --a---- 17463 bytes [02:34 14/07/2009] [21:00 10/06/2009]

---Folders---
None found.

-= EOF =-



Regards
Loopyluu

#4 Broni

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Posted 12 November 2011 - 11:48 AM

"ETC" folder is there.
Open Windows Explorer. Go Tools>Folder Options>View tab, UN-check Hide protected operating system files.
Press F5 to refresh Explorer view and you'll see "ETC" folder.

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#5 Loopyluu

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Posted 12 November 2011 - 07:07 PM

The tools dropdown menu does not have a folders option, the closest I have is Internet options.

I am using IE 8. Should I be usine IE 9?

#6 Broni

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Posted 12 November 2011 - 09:57 PM

I'm talking about Windows Explorer, not Internet Explorer.
To access Windows Explorer hold Windows logo key and press E.

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#7 Loopyluu

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Posted 18 November 2011 - 06:20 PM

"ETC" folder is there.
Open Windows Explorer. Go Tools>Folder Options>View tab, UN-check Hide protected operating system files.
Press F5 to refresh Explorer view and you'll see "ETC" folder.



hello Broni,

sorry for the long delay, I have successfully, added the host file to the etc folder, do I now go back into windows explorer and re check "hide protected operating system files".

tHank you soo much for your patience and guidance..:)

Loopyluu.

#8 Broni

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Posted 18 November 2011 - 08:44 PM

You're very welcome Posted Image

do I now go back into windows explorer and re check "hide protected operating system files".

Yes.

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