Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

I think I still have a virus and its getting worst


  • Please log in to reply
17 replies to this topic

#1 gmrx

gmrx

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:08:54 AM

Posted 06 November 2011 - 06:44 PM

Hi I posted about 3 weeks ago
My link

And I followed the advice I got but that did not work MBRfix when I found it on the site only ran for a second and shutdown and I can not run anything more because of .dll errors.

But I think the virus is getting worst because I now get "can not open a webpage" errors on most anti-virus sites and I had the error's for my first 3 recoverys on the Windows update page but they stopped now on my 4th recovery now I get sent here [url="http://http://support.microsoft.com/kb/2497281"[/url].

Any help would be fine I have not been able to check my e-mail in 2 months because I am worried my system might not be secure.

Thank You.

BC AdBot (Login to Remove)

 


#2 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,199 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:09:54 AM

Posted 06 November 2011 - 06:55 PM

Hello,thre is somethng wrong with your link it goes to a search page.

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
  • List Minidump Files
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.



Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1
Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Troubleshoot Malwarebytes' Anti-Malware


Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
Be sure to download TDSSKiller.exe (2.6.11.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • Only if Malicious objects are found then ensure Cure is selected
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.


If TDSSKiller does not run, try renaming it. To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to these[/color] instructions. [color=green]In some cases it may be necessary to redownload TDSSKiller and randomly rename it before downloading and saving to the computer.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 gmrx

gmrx
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:08:54 AM

Posted 06 November 2011 - 07:12 PM

This is my link to my post I saved right after I found it again I hope it works for you.

My link

Here it is for a copy and paste just incase.
http://www.bleepingcomputer.com/forums/topic424461.html/page__pid__2449765#entry2449765

Thank you I am starting to do what you told me to do right now.

#4 gmrx

gmrx
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:08:54 AM

Posted 06 November 2011 - 07:29 PM

Hi I have Malwarebytes already that was the first thing I installed after the recovery I ran it 3 times with nothing coming back even when I had the google redriects the first two times I recovered but I just updated it again and I am running it in a minute.

Tddskiller will not run I get a HTTPWIN.dll error when I try.

Here's my minitoolbox

MiniToolBox by Farbar
Ran by Cathy (administrator) on 06-11-2011 at 19:15:29
Microsoft Windows XP (X86)

***************************************************************************

========================= Flush DNS: ===================================


Windows IP Configuration



Successfully flushed the DNS Resolver Cache.


========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================


127.0.0.1 localhost

========================= IP Configuration: ================================

# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



Host Name . . . . . . . . . . . . : VALUED-7B9600FA

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Broadcast

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . : gateway.2wire.net

Description . . . . . . . . . . . : Realtek RTL8139 Family PCI Fast Ethernet NIC

Physical Address. . . . . . . . . : 00-E0-18-65-00-AA

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.67

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.254

DHCP Server . . . . . . . . . . . : 192.168.1.254

DNS Servers . . . . . . . . . . . : 192.168.1.254

Lease Obtained. . . . . . . . . . : Sunday, November 06, 2011 6:15:48 PM

Lease Expires . . . . . . . . . . : Monday, November 07, 2011 6:15:48 PM

Server: home
Address: 192.168.1.254

Name: google.com
Addresses: 74.125.47.99, 74.125.47.103, 74.125.47.106, 74.125.47.147
74.125.47.105, 74.125.47.104



Pinging google.com [74.125.47.104] with 32 bytes of data:



Reply from 74.125.47.104: bytes=32 time=40ms TTL=49

Reply from 74.125.47.104: bytes=32 time=32ms TTL=49



Ping statistics for 74.125.47.104:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 32ms, Maximum = 40ms, Average = 36ms

Server: home
Address: 192.168.1.254

Name: yahoo.com
Addresses: 98.137.149.56, 98.139.180.149, 209.191.122.70, 67.195.160.76
72.30.2.43



Pinging yahoo.com [72.30.2.43] with 32 bytes of data:



Reply from 72.30.2.43: bytes=32 time=101ms TTL=42

Reply from 72.30.2.43: bytes=32 time=101ms TTL=42



Ping statistics for 72.30.2.43:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 101ms, Maximum = 101ms, Average = 101ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 e0 18 65 00 aa ...... Realtek RTL8139 Family PCI Fast Ethernet NIC - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.254 192.168.1.67 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.1.0 255.255.255.0 192.168.1.67 192.168.1.67 20
192.168.1.67 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.1.255 255.255.255.255 192.168.1.67 192.168.1.67 20
224.0.0.0 240.0.0.0 192.168.1.67 192.168.1.67 20
255.255.255.255 255.255.255.255 192.168.1.67 192.168.1.67 1
Default Gateway: 192.168.1.254
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\System32\mswsock.dll [228352] (Microsoft Corporation)
Catalog5 02 C:\Windows\System32\winrnr.dll [14848] (Microsoft Corporation)
Catalog5 03 C:\Windows\System32\mswsock.dll [228352] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [228352] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [228352] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [228352] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\rsvpsp.dll [90112] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\rsvpsp.dll [90112] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [228352] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [228352] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [228352] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [228352] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [228352] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [228352] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [228352] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [228352] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/06/2011 06:48:22 PM) (Source: Application Error) (User: )
Description: Faulting application iexplore.exe, version 6.0.2600.0, faulting module mshtml.dll, version 6.0.2600.0, fault address 0x00132507.

Error: (11/06/2011 06:47:57 PM) (Source: Application Error) (User: )
Description: Faulting application iexplore.exe, version 6.0.2600.0, faulting module vgx.dll, version 6.0.2600.0, fault address 0x0009f3bf.

Error: (10/21/2011 01:53:53 PM) (Source: Application Error) (User: )
Description: Faulting application iexplore.exe, version 6.0.2600.0, faulting module mshtml.dll, version 6.0.2600.0, fault address 0x0012ab5f.

Error: (10/20/2011 08:12:20 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x80040206.

Error: (10/20/2011 08:12:20 PM) (Source: EventSystem) (User: )
Description: The COM+ Event System detected a bad return code during its internal processing. HRESULT was 8007043C from line 44 of d:\nt\com\com1x\src\events\tier1\eventsystemobj.cpp. Please contact Microsoft Product Support Services to report this error.

Error: (10/20/2011 05:17:39 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 6.0.2600.0, hang module jscript.dll, version 5.6.0.6626, hang address 0x0004b17a.


System errors:
=============
Error: (10/20/2011 08:30:07 PM) (Source: DCOM) (User: SYSTEM)
Description: DCOM got error "%%1084" attempting to start the service EventSystem with arguments ""
in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (10/20/2011 08:14:59 PM) (Source: DCOM) (User: Administrator)
Description: DCOM got error "%%1084" attempting to start the service netman with arguments ""
in order to run the server:
{BA126AE5-2166-11D1-B1D0-00805FC1270E}

Error: (10/20/2011 08:14:55 PM) (Source: DCOM) (User: SYSTEM)
Description: DCOM got error "%%1084" attempting to start the service EventSystem with arguments ""
in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (10/20/2011 08:13:56 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
DMICall
Fips
IPSec
MRxSmb
NetBIOS
NetBT
Processor
RasAcd
Rdbss
Tcpip

Error: (10/20/2011 08:13:56 PM) (Source: Service Control Manager) (User: )
Description: The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error:
%%31

Error: (10/20/2011 08:13:56 PM) (Source: Service Control Manager) (User: )
Description: The Messenger service depends on the NetBIOS Interface service which failed to start because of the following error:
%%31

Error: (10/20/2011 08:13:56 PM) (Source: Service Control Manager) (User: )
Description: The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error:
%%31

Error: (10/20/2011 08:13:56 PM) (Source: Service Control Manager) (User: )
Description: The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error:
%%31

Error: (10/20/2011 08:12:20 PM) (Source: DCOM) (User: SYSTEM)
Description: DCOM got error "%%1084" attempting to start the service EventSystem with arguments ""
in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (10/14/2011 05:20:30 PM) (Source: 0) (User: )
Description: \Device\CdRom5


Microsoft Office Sessions:
=========================
Error: (11/06/2011 06:48:22 PM) (Source: Application Error)(User: )
Description: iexplore.exe6.0.2600.0mshtml.dll6.0.2600.000132507

Error: (11/06/2011 06:47:57 PM) (Source: Application Error)(User: )
Description: iexplore.exe6.0.2600.0vgx.dll6.0.2600.00009f3bf

Error: (10/21/2011 01:53:53 PM) (Source: Application Error)(User: )
Description: iexplore.exe6.0.2600.0mshtml.dll6.0.2600.00012ab5f

Error: (10/20/2011 08:12:20 PM) (Source: VSS)(User: )
Description: CoCreateInstance0x80040206

Error: (10/20/2011 08:12:20 PM) (Source: EventSystem)(User: )
Description: d:\nt\com\com1x\src\events\tier1\eventsystemobj.cpp448007043C

Error: (10/20/2011 05:17:39 PM) (Source: Application Hang)(User: )
Description: iexplore.exe6.0.2600.0jscript.dll5.6.0.66260004b17a


=========================== Installed Programs ============================

Adobe Acrobat 5.0 (Version: 5.0)
Adobe Photoshop Elements (Version: 1.0)
Adobe Premiere 6 LE (Version: 6.0)
DigitalPrint 1.1
DVDExpress
DVDit! LE
DVgate
ESET Online Scanner v3
Experience VAIO
ImageStation Demo
Malwarebytes' Anti-Malware version 1.51.2.1300 (Version: 1.51.2.1300)
Media Bar 3.2.12
Motion JPEG Software Decoder
MovieShaker 3.3
Music Visualizer Library 1.2
NVIDIA Windows 2000/XP Display Drivers
OpenMG Secure Module 3.0.01
PC-cillin 2000 (Version: 7.61)
PhotoPrinter 2000 Pro
PicoPlayer Demo
PicoPlayerSplashScreen
PictureGear 5.1
Quicken 2002 New User Edition
QuickTime
RealJukebox
RealPlayer Basic
RealProducer Basic 8.5
Screenblast ACID 2.0 (Version: 2.0.0)
Screenblast Sound Forge 1.0a (Version: 1.0.112)
Simple DVD Maker 1.1 (with Dolby Digital)
Smart Capture
SonicStage 1.1.00
SonicStage CD-R Writing Module
Sony Certificate PCH
Sony DV Shared Library
Sony on Yahoo! Essentials
Support Actions Win2K,WinXP
VAIO Action Setup
VAIO Brezza Wallpaper
VAIO Edit Components
VAIO Grid Wallpaper
VAIO Help & Support
VAIO Registration
VAIO Serenus Wallpaper
VAIO Support
VERITAS RecordNow DX (Version: 3.03)
VisualFlow 2.1
WebFldrs XP (Version: 9.50.5318)
Windows XP Hotfix (SP1) [See Q307271 for more information]
Windows XP Hotfix (SP1) [See Q308677 for more information]
Windows XP Hotfix (SP1) [See Q311889 for more information]
Windows XP Hotfix (SP1) [See Q312368 for more information]

========================= Memory info: ===================================

Percentage of memory in use: 19%
Total physical RAM: 1023.54 MB
Available physical RAM: 819.62 MB
Total Pagefile: 2462.71 MB
Available Pagefile: 2352.85 MB
Total Virtual: 2047.88 MB
Available Virtual: 1998.09 MB

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:14.94 GB) (Free:10.2 GB) NTFS
3 Drive d: () (Fixed) (Total:99.55 GB) (Free:99.48 GB) NTFS

========================= Users: ========================================

User accounts for \\VALUED-7B9600FA

Administrator Cath Guest
HelpAssistant SUPPORT_388945a0

========================= Minidump Files ==================================

No minidump file found

**** End of log ****






EDIT


Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 8099

Windows 5.1.2600
Internet Explorer 6.0.2600.0000

11/6/2011 7:39:36 PM
mbam-log-2011-11-06 (19-39-36).txt

Scan type: Full scan (A:\|C:\|D:\|E:\|F:\|G:\|)
Objects scanned: 206797
Time elapsed: 7 minute(s), 50 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Edited by gmrx, 06 November 2011 - 07:41 PM.


#5 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,199 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:09:54 AM

Posted 06 November 2011 - 09:28 PM

>????>?>?>?>?>
TDSSKiller from Command Prompt

Use the following command to scan the PC with a detailed log written into the file report.txt (created in the TDSSKiller.exe utility folder):
Open Command Prompt in XP = click Start >> Run,type cmd
copy and paste this at the flashing cursor and hit Enter

TDSSKiller.exe -l report.txt

OR
Please, try to use attached version of TDSSKiller

tdsskiller.zip
?>?>?>?>?>??>?>?
TDSS ALT

Download the FixTDSS.exe

Save the file to your Windows desktop.
Close all running programs.
If you are running Windows XP, turn off System Restore. How to turn off or turn on Windows XP System Restore
Double-click the FixTDSS.exe file to start the removal tool.
Click Start to begin the process, and then allow the tool to run.
Restart the computer when prompted by the tool.
After the computer has started, the tool will inform you of the state of infection (make sure to let me know what it said)
If you are running Windows XP, re-enable System Restore.



To check for and confirm the MBR (Master Boot Record) rootkit.


Please download mbr.exe and save it to the root directory, usually C:\ <- (Important!).
  • Go to Start > Run and type: cmd.exe
  • press Ok.
  • At the command prompt type: c:\mbr.exe >>"C:\mbr.log"
  • press Enter.
  • The process is automatic...a black DOS window will open and quickly disappear. This is normal.
  • A log file named mbr.log will be created and saved to the root of the system drive (usually C:\).
  • Copy and paste the results of the mbr.log in your next reply.
If you have a problem using the command prompt, you can just double-click on mbr.exe to run the tool.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 gmrx

gmrx
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:08:54 AM

Posted 08 November 2011 - 02:35 PM

Hi and thank you I just tried to do everything you said and this is what I get

When I do cmd and then enter TDSSKiller.exe -l report.txt at the black DOS window all I get is
"'TDSSKiller.exe is not recognized as an internal or external command, operable progam or batch file."

And when I try the .zip you posted link I get

"This menu has been disabled

Kaspersky Lab Forum


Board Message
Sorry, an error occurred. If you are unsure on how to use a feature, or don't know why you got this error message, try looking through the help files for more information.

The error returned was:
Sorry, some required files are missing, if you intended to view a topic, it's possible that it's been moved or deleted. Please go back and try again."




And right after I turned off system restore My screen turned white and I had to unplug my computer to get it to work again and I have idea why all I did was go to system and turned off system restore right after I downloaded but did not click on or run fixTDDS.


I am going to close all the windows I have open and run FixTDSS.exe right now and will post again after it's done then I will do mbr.exe next.

Thank you.

ok I ran Fixtsd and A box popped up that said Backdoor.tidserv has not been found on your computer

I am now getting a Security Warning box popping up that says " Do you want to run "C:\Program Files\WindowsUpdate\V4\iuident.cad"?
The piblisher cannot be determined due to the problems below:
The object to be verified is unknown to the Trust Provider"

MBR I think I did it right I had to find the file on my C drive because the cmd DOS box gave me the same error I had with the last progam
Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 5.1.2600 Disk: Maxtor_4G120J6 rev.GAK819K0 -> Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3

device: opened successfully
user: MBR read successfully
kernel: MBR read successfully
user & kernel MBR OK

Edited by gmrx, 08 November 2011 - 03:11 PM.


#7 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,199 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:09:54 AM

Posted 08 November 2011 - 03:33 PM

OK, lets run an online scan ..this one will not remove but it will show any infections.

ESET Online Scan
Note: You can use either Internet Explorer or Mozilla FireFox for this scan. You will however need to disable your current installed Anti-Virus, how to do so can be read here.

Vista users: You will need to to right-click on the either the IE or FF icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator from the context menu.

  • Please go here then click on: Posted Image

    Note: If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on it to install.
    All of the below instructions are compatible with either Internet Explorer or Mozilla FireFox.

  • Select the option YES, I accept the Terms of Use then click on: Posted Image
  • When prompted allow the Add-On/Active X to install.
  • Make sure that the option Remove found threats is NOT checked, and the option Scan archives is checked.
  • Now click on Advanced Settings and select the following:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology
  • Now click on: Posted Image
  • The virus signature database... will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
  • When completed the Online Scan will begin automatically.
  • Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
  • When completed select Uninstall application on close if you so wish, make sure you copy the logfile first!
  • Now click on: Posted Image
  • Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.
  • Copy and paste that log as a reply to this topic.
Note: Do not forget to re-enable your Anti-Virus application after running the above scan!


NOTE: In some instances if no malware is found there will be no log produced.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 gmrx

gmrx
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:08:54 AM

Posted 09 November 2011 - 01:14 AM

I ran the scan and it came back clean

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=6.00.2600.0000 (xpclient.010817-1148)
# OnlineScanner.ocx=1.0.0.6583
# api_version=3.0.2
# EOSSerial=7fa18d37e7431545877790378e478cf7
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2011-11-09 06:06:13
# local_time=2011-11-09 01:06:13 (-0500, Eastern Standard Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT
# compatibility_mode=512 16777215 100 0 311932311 311932311 0 0
# compatibility_mode=8192 67108863 100 0 69412 69412 0 0
# scanned=28527
# found=0
# cleaned=0
# scan_time=911

#9 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,199 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:09:54 AM

Posted 09 November 2011 - 05:01 PM

Hmm, what issue is left?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 gmrx

gmrx
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:08:54 AM

Posted 09 November 2011 - 08:47 PM

I dont think much is left of the virus I can now go to all the sites i could not before now the only issie I have is I can not update my computer and can not install most things or update flash or java and I cant install ie 7 or 8 I am stuck at 6 :/

I guess this computer is unsaveable I think the virus must have messed up part of my HDD that can not be restored with my Vaio disks that the person who gave me the computer gave me.

Thank You for all your help at least next time if something happens after I get a new computer I will know what to do better :)


And I think I might have made things worst when I cleaned off my D drive because thats where the search redriect virus was at the first time so this way I could get this page to work so I could post here.

#11 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,199 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:09:54 AM

Posted 09 November 2011 - 09:35 PM

See if you can update after this.
We need to repair some of windows' internal registration settings
  • Please download Dial-A-Fix from one of the following mirrors:
  • Extract the zip file to your desktop.
  • Double click Dial-a-Fix.exe to start the program.
  • Press the green double checkmark box (Looks like this: Posted Image)
  • UNcheck "Empty Temp Folders", as well as "Adjust Time/Date" in the prep section. The prep section should then look like this:
    Posted Image
  • When the window looks like this, press the GO button in the bottom of the window.
    Posted Image
  • Exit/Close Dial-A-Fix

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#12 gmrx

gmrx
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:08:54 AM

Posted 10 November 2011 - 06:38 PM

Thanks :) I am doing it right now it just stopped and gave me this error in the middle of it so I will post it here before I restart it just incase I can not post after. Thank you :)


Error 127: C:\WINDOWS\system32\qmgr.dll is not unregisterable or the file is corrupted. You version of qmgr.dll is 6.0.2600.0. Please contact dial-a-fix@DjLizard.net so that an exception can be made for your version of this file.

Ok I let it finish running and I got the same error right after I let it restart I might retry it again but I am not sure if I should? But I saved the log just incase you want it on my desktop. I looked up the file on the file list here it said qmgr.dll is what downloads the Auto-updates I guess

Thank you for all your help :)

Edited by gmrx, 10 November 2011 - 07:07 PM.


#13 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,199 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:09:54 AM

Posted 10 November 2011 - 09:50 PM

Appears there is a corrupt file,run SFC
Please run SFC (System File Checker)
Please run System File Checker sfc /scannow... For more information on this tool see How To Use Sfc.exe To Repair System Files

NOTE for Vista/WIN 7 users..The command needs to be run from an Elevated Command Prompt.Click Start, type cmd into the Start/Search box,
right-click cmd.exe in the list above and select 'Run as Administrator'


You will need your operating system CD handy.

Open Windows Task Manager....by pressing CTRL+SHIFT+ESC

Then click File.. then New Task(Run)

In the box that opens type sfc /scannow ......There is a space between c and /

Click OK
Let it run and insert the CD when asked.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#14 gmrx

gmrx
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:08:54 AM

Posted 10 November 2011 - 10:08 PM

Hi Boopme I don't know if this will help but when I was having all the redirect issues I took some pic's with my cell and I was being sent to testendonline.com and I just googled it and found this thread on it. It kept saying I won stuff and would not let me close the page unless I clicked a popup box on my PC that said OK So what I had to do was unplug the PC to close it :/

http://www.bleepingcomputer.com/forums/topic416579.html

Thank you for all your help I will try what you just said to try.

I just re-read what you said and I Dont have any disks but the Sony Vaio System Recovery CD and Driver Recovery CD "You will need your operating system CD handy"

Edited by gmrx, 10 November 2011 - 10:12 PM.


#15 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,199 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:09:54 AM

Posted 10 November 2011 - 10:16 PM

Ok. let run TDSS and if needed, tun SFC anyway,it may not ask for the disk.

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
  • List Minidump Files
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users