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windows xp sp3 firewall/ics problem (started after malware elimination)


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3 replies to this topic

#1 foutouristas

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Posted 06 November 2011 - 12:13 PM

hello to your great community!

for the past days I was dealing with a malware that included a google redirect virus and a fake privacy protection program.

following the general instructions posted in your forums, I had quite a success, using tdsskiller, mbam, rkill and combofix with great caution of course.

after removing those threats, when booting windows the firewall somehow seems to be failing. the o/s boots ok, wifi seems to be connected properly, though just moments after loading windows a message pops out telling me that firewall is off and avg is out of date.

I searched online for similar cases and solutions, but winsockfix, xptcprep, microsoftfixit50102 and other suggested methods don't seem to be working. additionally, when trying to start the service manually, still nothing happens except warnings.

fyi, I use an eeepc 904HD with dual boot(grub) eeebuntu8.04 and winXPsp3.

It would be really important for me to avoid formatting and clean installing the xp partition, as I am in the middle of writing my master thesis and something like this would be quite confusing.


Any ideas, people?

Thanks in advance for your help.

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#2 jntkwx

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Posted 09 November 2011 - 06:01 PM

Hi foutouristas,

Since you have already run Combofix, please follow the instructions in ==>Malware Removal and Log Section Preparation Guide<==.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include the link to this topic in your new topic and a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Once you have created the new topic, please reply back here with a link to the new topic.

Most importantly please be patient till you get a reply to your topic.
Regards,
Jason

 

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If I am helping you and have not returned in 48 hours, please feel free to send me a PM with a link to the topic.
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#3 foutouristas

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Posted 12 November 2011 - 03:15 PM

new topic

#4 Orange Blossom

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Posted 12 November 2011 - 03:49 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic427586.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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