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Security Protection Virus - Vista


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4 replies to this topic

#1 CJ62

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Posted 06 November 2011 - 11:41 AM

Help, I am infected with the Security Protection 2011 virus. I have followed all directions on Uninstall Guide and still have this virus. Any help would be appreciated.

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#2 fireman4it

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Posted 06 November 2011 - 11:49 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Please take note:

  • If you have since resolved the original problem you were having, we would appreciate you letting us know.
  • If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • If you are unable to perform the steps we have recommended please try one more time and if unsuccessful alert us of such and we will design an alternate means of obtaining the necessary information.
  • If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.
  • If you have already posted a DDS log, please do so again, as your situation may have changed.
  • Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step. Then proceed to run aswMbr.exe as noted below.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Note:
If you are unable to run a Gmer scan due the fact you are running a 64bit machine please run the following tool and post its log.

Please download aswMBR ( 511KB ) to your desktop.
  • Double click the aswMBR.exe icon to run it
  • Click the Scan button to start the scan
  • On completion of the scan, click the save log button, save it to your desktop and post it in your next reply.



Thanks and again sorry for the delay.

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
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#3 CJ62

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Posted 06 November 2011 - 12:14 PM

Here is the contents from DDS notepad
DDS (Ver_2011-08-26.01) - NTFSAMD64 NETWORK
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_18
Run by Jimmy at 8:52:29 on 2011-11-06
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.5886.4991 [GMT -8:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\Explorer.EXE
C:\Windows\system32\mfevtps.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uWindow Title = Internet Explorer, optimized for Bing and MSN
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=bestbuy&pf=cndt
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=bestbuy&pf=cndt
uInternet Settings,ProxyOverride = *.local
mWinlogon: Userinit=userinit.exe,
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
BHO: Lexmark Toolbar: {1017a80c-6f09-4548-a84d-edd6ac9525f0} - C:\Program Files (x86)\Lexmark Toolbar\toolband.dll
BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
BHO: ShopAtHome.com Toolbar: {66516a07-f617-488a-90cf-4e690cfb3c5f} - C:\Program Files (x86)\ShopAtHome\tbcore3U.dll
BHO: StartNow Toolbar Helper: {6e13d095-45c3-4271-9475-f3b48227dd9f} - C:\Program Files (x86)\StartNow Toolbar\Toolbar32.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20110510171644.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: Microsoft Live Search Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll
TB: Lexmark Toolbar: {1017a80c-6f09-4548-a84d-edd6ac9525f0} - C:\Program Files (x86)\Lexmark Toolbar\toolband.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
TB: ShopAtHome.com Toolbar: {311b58dc-a4dc-4b04-b1b5-60299ad3d803} - C:\Program Files (x86)\ShopAtHome\tbcore3U.dll
TB: StartNow Toolbar: {5911488e-9d1e-40ec-8cbb-06b231cc153f} - C:\Program Files (x86)\StartNow Toolbar\Toolbar32.dll
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
uRun: [Sidebar] "C:\Program Files\Windows Sidebar\sidebar.exe" /autoRun
uRun: [VantagePointLite.exe] "C:\Program Files (x86)\Magellan\VantagePoint\VPLite\VantagePoint Lite.exe"
uRun: [Privacy Protection] C:\Users\Jimmy\AppData\Roaming\privacy.exe
uRun: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
uRun: [Spyware Doctor with AntiVirus] C:\Users\Jimmy\Desktop\sdasetup_revwire207.exe -min
mRun: [hpsysdrv] "c:\hp\support\hpsysdrv.exe"
mRun: [UpdateP2GoShortCut] "c:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
mRun: [UpdatePDIRShortCut] "c:\Program Files (x86)\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\PowerDirector" UpdateWithCreateOnce "SOFTWARE\CyberLink\PowerDirector\7.0"
mRun: [UpdatePSTShortCut] "c:\Program Files (x86)\CyberLink\CyberLink DVD Suite Deluxe\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\CyberLink DVD Suite Deluxe" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
mRun: [TSMAgent] "c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe"
mRun: [CLMLServer for HP TouchSmart] "c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe"
mRun: [HP Software Update] "c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe"
mRun: [DVDAgent] "C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe"
mRun: [nmctxth] "C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmctxth.exe"
mRun: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 8.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\PICTUR~1.LNK - C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~3\Office12\EXCEL.EXE/3000
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~3\Office12\ONBttnIE.dll
IE: {7F9DB11C-E358-4ca6-A83D-ACC663939424} - {9999A076-A9E2-4C99-8A2B-632FC9429223} - C:\Program Files (x86)\Bonjour\ExplorerPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~3\Office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
Trusted Zone: internet
Trusted Zone: mcafee.com
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
TCP: DhcpNameServer = 68.105.28.12 68.105.29.12 68.105.28.11
TCP: Interfaces\{7147E6F5-DD4B-48C7-8EB0-3D54C2A9CE6F} : DhcpNameServer = 68.105.28.12 68.105.29.12 68.105.28.11
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\McAfee\SITEAD~1\McIEPlg.dll
Handler: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\puresp4.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\McAfee\SITEAD~1\McIEPlg.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
BHO-X64: Adobe PDF Reader Link Helper: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
BHO-X64: Lexmark Toolbar: {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files (x86)\Lexmark Toolbar\toolband.dll
BHO-X64: McAfee Phishing Filter: {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\progra~1\mcafee\msk\mskapbho.dll
BHO-X64: McAfee Phishing Filter - No File
BHO-X64: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
BHO-X64: ShopAtHome.com Toolbar: {66516A07-F617-488A-90CF-4E690CFB3C5F} - C:\Program Files (x86)\ShopAtHome\tbcore3U.dll
BHO-X64: ShopAtHome.com Toolbar - No File
BHO-X64: StartNow Toolbar Helper: {6E13D095-45C3-4271-9475-F3B48227DD9F} - C:\Program Files (x86)\StartNow Toolbar\Toolbar32.dll
BHO-X64: StartNow Toolbar Helper - No File
BHO-X64: SSVHelper Class: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO-X64: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20110510171644.dll
BHO-X64: scriptproxy - No File
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
BHO-X64: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
BHO-X64: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
BHO-X64: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB-X64: Microsoft Live Search Toolbar: {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll
TB-X64: Lexmark Toolbar: {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files (x86)\Lexmark Toolbar\toolband.dll
TB-X64: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
TB-X64: ShopAtHome.com Toolbar: {311B58DC-A4DC-4B04-B1B5-60299AD3D803} - C:\Program Files (x86)\ShopAtHome\tbcore3U.dll
TB-X64: StartNow Toolbar: {5911488E-9D1E-40ec-8CBB-06B231CC153F} - C:\Program Files (x86)\StartNow Toolbar\Toolbar32.dll
TB-X64: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
mRun-x64: [hpsysdrv] "c:\hp\support\hpsysdrv.exe"
mRun-x64: [UpdateP2GoShortCut] "c:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
mRun-x64: [UpdatePDIRShortCut] "c:\Program Files (x86)\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\PowerDirector" UpdateWithCreateOnce "SOFTWARE\CyberLink\PowerDirector\7.0"
mRun-x64: [UpdatePSTShortCut] "c:\Program Files (x86)\CyberLink\CyberLink DVD Suite Deluxe\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\CyberLink DVD Suite Deluxe" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
mRun-x64: [TSMAgent] "c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe"
mRun-x64: [CLMLServer for HP TouchSmart] "c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe"
mRun-x64: [HP Software Update] "c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe"
mRun-x64: [DVDAgent] "C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe"
mRun-x64: [nmctxth] "C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmctxth.exe"
mRun-x64: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 8.0\Reader\Reader_sl.exe"
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Jimmy\AppData\Roaming\Mozilla\Firefox\Profiles\d3vk8hpo.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.msn.com/
FF - prefs.js: keyword.URL - hxxp://www.bing.com/search?pc=Z206&form=ZGAADF&install_date=20111105&q=
FF - prefs.js: browser.search.selectedEngine - Bing
FF - component: C:\Program Files (x86)\McAfee\SiteAdvisor\components\McFFPlg.dll
FF - component: C:\Program Files (x86)\Mozilla Firefox\components\Scriptff.dll
FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: C:\Program Files (x86)\Google\Google Updater\2.4.2432.1652\npCIDetect14.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.69\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\McAfee\SiteAdvisor\NPMcFFPlg32.dll
FF - plugin: C:\Program Files (x86)\McAfee\Supportability\MVT\NPMVTPlugin.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\Jimmy\AppData\Roaming\Mozilla\plugins\np-mswmp.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - C:\Program Files (x86)\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - Ext: McAfee SiteAdvisor: {4ED1F68A-5463-4931-9384-8FFF5ED91D92} - C:\Program Files (x86)\McAfee\SiteAdvisor
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
.
============= SERVICES / DRIVERS ===============
.
R0 mfehidk;McAfee Inc. mfehidk;C:\Windows\system32\drivers\mfehidk.sys --> C:\Windows\system32\drivers\mfehidk.sys [?]
R1 mfenlfk;McAfee NDIS Light Filter;C:\Windows\system32\DRIVERS\mfenlfk.sys --> C:\Windows\system32\DRIVERS\mfenlfk.sys [?]
R1 mfewfpk;McAfee Inc. mfewfpk;C:\Windows\system32\drivers\mfewfpk.sys --> C:\Windows\system32\drivers\mfewfpk.sys [?]
R2 McMPFSvc;McAfee Personal Firewall Service;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2011-4-5 355440]
R2 mfefire;McAfee Firewall Core Service;C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe [2011-4-5 245352]
R2 mfevtp;McAfee Validation Trust Protection Service;"C:\Windows\system32\mfevtps.exe" --> C:\Windows\system32\mfevtps.exe [?]
R3 mfefirek;McAfee Inc. mfefirek;C:\Windows\system32\drivers\mfefirek.sys --> C:\Windows\system32\drivers\mfefirek.sys [?]
R3 netr7364;USB Wireless 802.11 b/g Adaptor Driver for Vista;C:\Windows\system32\DRIVERS\netr7364.sys --> C:\Windows\system32\DRIVERS\netr7364.sys [?]
R3 t1pusb64;Trigger 1+ Graphics Card;C:\Windows\system32\drivers\t1pusb64.sys --> C:\Windows\system32\drivers\t1pusb64.sys [?]
S2 {55662437-DA8C-40c0-AADA-2C816A897A49};Power Control [2009/05/13 20:58:18];C:\Program Files (x86)\Hewlett-Packard\Media\DVD\000.fcl [2008-10-21 146928]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 FontCache;Windows Font Cache Service;C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
S2 gupdate1c9d428515539d0;Google Update Service (gupdate1c9d428515539d0);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2009-5-13 133104]
S2 lxdx_device;lxdx_device;C:\Windows\system32\lxdxcoms.exe -service --> C:\Windows\system32\lxdxcoms.exe -service [?]
S2 lxdxCATSCustConnectService;lxdxCATSCustConnectService;C:\Windows\System32\spool\drivers\x64\3\lxdxserv.exe [2010-8-28 29184]
S2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2011-4-5 355440]
S2 McNaiAnn;McAfee VirusScan Announcer;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2011-4-5 355440]
S2 McProxy;McAfee Proxy Service;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2011-4-5 355440]
S2 McShield;McShield;C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe [2011-4-5 200056]
S2 U2VSvr;U2VSvr;C:\Windows\system32\U2VSvr.exe --> C:\Windows\system32\U2VSvr.exe [?]
S2 Updater Service for StartNow Toolbar;Updater Service for StartNow Toolbar;C:\Program Files (x86)\StartNow Toolbar\ToolbarUpdaterService.exe [2011-10-25 244960]
S3 cfwids;McAfee Inc. cfwids;C:\Windows\system32\drivers\cfwids.sys --> C:\Windows\system32\drivers\cfwids.sys [?]
S3 fssfltr;FssFltr;C:\Windows\system32\DRIVERS\fssfltr.sys --> C:\Windows\system32\DRIVERS\fssfltr.sys [?]
S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2011-5-13 1492840]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2009-5-13 133104]
S3 mfeavfk;McAfee Inc. mfeavfk;C:\Windows\system32\drivers\mfeavfk.sys --> C:\Windows\system32\drivers\mfeavfk.sys [?]
S3 mferkdet;McAfee Inc. mferkdet;C:\Windows\system32\drivers\mferkdet.sys --> C:\Windows\system32\drivers\mferkdet.sys [?]
S3 PerfHost;Performance Counter DLL Host;C:\Windows\SysWOW64\perfhost.exe [2008-1-20 19968]
S3 T1PExGrp64;T1PExGrp64;C:\Windows\system32\DRIVERS\T1PExGrp64.sys --> C:\Windows\system32\DRIVERS\T1PExGrp64.sys [?]
S3 T1PMrGrp64;T1PMrGrp64;C:\Windows\system32\DRIVERS\T1PMrGrp64.sys --> C:\Windows\system32\DRIVERS\T1PMrGrp64.sys [?]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-3-18 1020768]
S4 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorsvw.exe [2009-5-29 89920]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== File Associations ===============
.
JSEFile=C:\Windows\SysWOW64\WScript.exe "%1" %*
.
=============== Created Last 30 ================
.
2011-11-05 00:15:13 -------- d-----w- C:\ProgramData\Spybot - Search & Destroy
2011-11-05 00:15:13 -------- d-----w- C:\Program Files (x86)\Spybot - Search & Destroy
2011-11-05 00:13:01 -------- d-----w- C:\Program Files (x86)\StartNow Toolbar
2011-11-04 00:02:27 820736 ----a-w- C:\Users\Jimmy\AppData\Roaming\privacy.exe
2011-11-02 22:33:33 -------- d-----w- C:\Program Files (x86)\CouponAlert_2pEI
2011-11-02 03:51:29 -------- d-----w- C:\Program Files (x86)\ShopAtHome
2011-10-31 17:18:45 466944 ----a-w- C:\Program Files (x86)\Mozilla Firefox\plugins\NPcol400.dll
2011-10-31 17:18:45 -------- d-----w- C:\Users\Jimmy\AppData\Roaming\Catalina Marketing Corp
2011-10-31 17:18:41 485576 ----a-w- C:\Users\Jimmy\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Catalina Marketing Corp\UninstallCouponActivator.exe
2011-10-28 19:57:59 -------- d-----w- C:\Program Files (x86)\Coupons
2011-10-12 02:12:43 2764288 ----a-w- C:\Windows\System32\win32k.sys
2011-10-12 02:12:27 332288 ----a-w- C:\Windows\System32\oleacc.dll
2011-10-12 02:12:26 847360 ----a-w- C:\Windows\System32\oleaut32.dll
2011-10-12 02:12:26 735744 ----a-w- C:\Windows\System32\UIAutomationCore.dll
2011-10-12 02:12:26 563712 ----a-w- C:\Windows\SysWow64\oleaut32.dll
2011-10-12 02:12:26 555520 ----a-w- C:\Windows\SysWow64\UIAutomationCore.dll
2011-10-12 02:12:26 4096 ----a-w- C:\Windows\SysWow64\oleaccrc.dll
2011-10-12 02:12:26 4096 ----a-w- C:\Windows\System32\oleaccrc.dll
2011-10-12 02:12:26 238080 ----a-w- C:\Windows\SysWow64\oleacc.dll
2011-10-12 02:12:02 2409784 ----a-w- C:\Program Files\Windows Mail\OESpamFilter.dat
2011-10-12 02:12:02 2409784 ----a-w- C:\Program Files (x86)\Windows Mail\OESpamFilter.dat
2011-10-12 02:11:59 69632 ----a-w- C:\Windows\SysWow64\Mpeg2Data.ax
2011-10-12 02:11:59 375808 ----a-w- C:\Windows\System32\psisdecd.dll
2011-10-12 02:11:59 293376 ----a-w- C:\Windows\SysWow64\psisdecd.dll
2011-10-12 02:11:59 289792 ----a-w- C:\Windows\System32\psisrndr.ax
2011-10-12 02:11:59 217088 ----a-w- C:\Windows\SysWow64\psisrndr.ax
2011-10-12 02:11:59 100352 ----a-w- C:\Windows\System32\Mpeg2Data.ax
2011-10-12 02:11:58 73216 ----a-w- C:\Windows\System32\MSDvbNP.ax
2011-10-12 02:11:58 57856 ----a-w- C:\Windows\SysWow64\MSDvbNP.ax
.
==================== Find3M ====================
.
2011-09-29 04:02:41 404640 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2011-09-01 05:24:07 2309120 ----a-w- C:\Windows\System32\jscript9.dll
2011-09-01 05:17:57 1389056 ----a-w- C:\Windows\System32\wininet.dll
2011-09-01 05:12:04 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2011-09-01 02:35:59 1798144 ----a-w- C:\Windows\SysWow64\jscript9.dll
2011-09-01 02:28:15 1126912 ----a-w- C:\Windows\SysWow64\wininet.dll
2011-09-01 02:22:54 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2011-09-01 00:00:50 25416 ----a-w- C:\Windows\System32\drivers\mbam.sys
.
============= FINISH: 8:53:41.57 ===============

and from Attach Notepad:
ESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 4/16/2009 3:06:10 PM
System Uptime: 11/6/2011 8:08:58 AM (0 hours ago)
.
Motherboard: PEGATRON CORPORATION | | VIOLET
Processor: AMD Phenom™ 9550 Quad-Core Processor | CPU 1 | 2200/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 583 GiB total, 413.346 GiB free.
D: is FIXED (NTFS) - 13 GiB total, 1.806 GiB free.
E: is CDROM ()
F: is Removable
G: is Removable
H: is Removable
I: is Removable
J: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
Activation Assistant for the 2007 Microsoft Office suites
ActiveCheck component for HP Active Support Library
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 8.3.1
Cisco Connect
Compatibility Pack for the 2007 Office system
Coupon Printer for Windows
CyberLink DVD Suite Deluxe
D3DX10
DegMinSec
Enhanced Multimedia Keyboard Solution
GearDrvs
Google Earth
Google Update Helper
Google Updater
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Active Support Library
HP Customer Experience Enhancements
HP Demo
HP MediaSmart DVD
HP MediaSmart Music/Photo/Video
HP Picasso Media Center Add-In
HP Product Detection
HP Recovery Manager RSS
HP Update
HPAsset component for HP Active Support Library
Java Auto Updater
Java™ 6 Update 18
Java™ 6 Update 3
Java™ 6 Update 7
Junk Mail filter update
Juno Preloader
LabelPrint
Lexmark Toolbar
LightScribe System Software
LightScribe Template Labeler
Malwarebytes' Anti-Malware version 1.51.2.1300
MapSource - US Topo v3.02
McAfee SecurityCenter
McAfee Virtual Technician
Mesh Runtime
Messenger Companion
Microsoft Live Search Toolbar
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
Mozilla Firefox (3.5.5)
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
muvee Reveal
My HP Games
NetZero Preloader
PictureMover
Power2Go
PowerDirector
Pure Networks Platform
Python 2.5.2
Realtek High Definition Audio Driver
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2553074)
Security Update for 2007 Microsoft Office System (KB2553089)
Security Update for 2007 Microsoft Office System (KB2553090)
Security Update for 2007 Microsoft Office System (KB2584063)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft Office Excel 2007 (KB2553073)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2535818)
Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
SEE2 - TRI-UV100B & UV150 10.01.0105.1159
Segoe UI
ShopAtHome.com Toolbar
sp41099
sp44626
SPORE Creature Creator Trial Edition
Spybot - Search & Destroy
StartNow Toolbar
Symantec Technical Support Web Controls
Update for 2007 Microsoft Office System (KB2284654)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VantagePoint
WebEx Support Manager for Internet Explorer
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live Messenger Companion Core
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
.
==== Event Viewer Messages From Past Week ========
.
11/6/2011 8:13:40 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service McNaiAnn with arguments "" in order to run the server: {DC7EF8E1-824F-4110-AB43-1604DA9B4F40}
11/6/2011 8:11:38 AM, Error: Service Control Manager [7001] - The PnP-X IP Bus Enumerator service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.
11/6/2011 8:09:54 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: spldr Wanarpv6
11/6/2011 8:09:54 AM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
11/6/2011 8:09:50 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
11/6/2011 8:09:49 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
11/6/2011 8:09:47 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {145B4335-FE2A-4927-A040-7C35AD3180EF}
11/6/2011 8:09:46 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
11/6/2011 8:09:38 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
11/6/2011 7:09:06 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the lxdxCATSCustConnectService service to connect.
11/6/2011 7:09:06 AM, Error: Service Control Manager [7000] - The lxdxCATSCustConnectService service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
11/6/2011 7:08:42 AM, Error: Microsoft-Windows-PrintSpooler [72] - Windows could not initialize printer KodakESP7+0458 because the print processor KODAK EASYSHARE 5000 Series All-in-One Printer could not be found. Please obtain and install a new version of the driver from the manufacturer (if available), or choose an alternate driver that works with this print device.
11/6/2011 7:08:42 AM, Error: Microsoft-Windows-PrintSpooler [23] - Printer WebEx Document Loader failed to initialize because a suitable KODAK ESP 7 AiO driver could not be found. The new printer settings that you specified have not taken effect. Install or reinstall the printer driver. You might need to contact the vendor for an updated driver.
11/6/2011 7:08:42 AM, Error: Microsoft-Windows-PrintSpooler [23] - Printer KodakESP7+0458 failed to initialize because a suitable KODAK ESP 7 AiO driver could not be found. The new printer settings that you specified have not taken effect. Install or reinstall the printer driver. You might need to contact the vendor for an updated driver.
11/4/2011 4:04:05 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046}
11/4/2011 3:50:49 PM, Error: netbt [4321] - The name "WORKGROUP :1d" could not be registered on the interface with IP address 192.168.1.116. The computer with the IP address 192.168.1.127 did not allow the name to be claimed by this computer.
11/1/2011 4:21:27 PM, Error: Microsoft-Windows-Dhcp-Client [1002] - The IP address lease 192.168.1.126 for the Network Card with network address 00248C7D44CC has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).
11/1/2011 4:15:46 PM, Error: bowser [8003] - The master browser has received a server announcement from the computer HOLMES-BUSINESS that believes that it is the master browser for the domain on transport NetBT_Tcpip_{7147E6F5-DD4B-48C7-8EB0-3D54C2A9CE6F}. The master browser is stopping or an election is being forced.
11/1/2011 12:24:45 PM, Error: bowser [8003] - The master browser has received a server announcement from the computer CARRIJO-PC that believes that it is the master browser for the domain on transport NetBT_Tcpip_{7147E6F5-DD4B-48C7-8EB0-3D54C2A9CE6F}. The master browser is stopping or an election is being forced.
.
==== End Of File ===========================

#4 CJ62

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Posted 06 November 2011 - 12:44 PM

issue resolved - thank you

#5 fireman4it

fireman4it

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Posted 06 November 2011 - 01:13 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

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The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

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