Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Can't access downloads any more


  • Please log in to reply
3 replies to this topic

#1 MickinPlymouthUK

MickinPlymouthUK

  • Members
  • 664 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:08:08 PM

Posted 05 November 2011 - 07:38 PM

Hi, for some reason I can't download game files any more; i click the download link but this box (below) comes up (it never used to) asking my name and password, but when i type them in it doesn't seem to recognise them, and just keeps asking me for them over and over.
I've asked the game company but it's got them beat too, they say "just keep trying", but i've been trying for two days now with no luck.
I'm Win XP Home. Any advice?

Posted Image

Edited by MickinPlymouthUK, 05 November 2011 - 07:43 PM.


BC AdBot (Login to Remove)

 


#2 hamluis

hamluis

    Moderator


  • Moderator
  • 55,387 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:02:08 PM

Posted 05 November 2011 - 07:48 PM

To be honest...I have no idea why this box appears at times.

I've seen it a few times...I've downloaded with success from FTP sites without seeing it...maybe someone else has a clue...hang on :).

Louis

#3 Andrew

Andrew

    Bleepin' Night Watchman


  • Moderator
  • 8,255 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Right behind you
  • Local time:12:08 PM

Posted 05 November 2011 - 08:01 PM

This does not appear to be an issue specifically for your machine. I was unable to log on to the named FTP server anonymously, which means that anonymous logons are not permitted. If you have a username and password for the website, perhaps those can be used here?

In Internet Explorer, I get precisely the same prompt as you. In a dedicated FTP client, the output was this:

Status:	Resolving address of ftp2.matrixgames.com
Status:	Connecting to 64.111.28.25:21...
Status:	Connection established, waiting for welcome message...
Response:	220 Xlight FTP Server 3.6 ready...
Command:	USER anonymous
Response:	331 Anonymous login OK, send your e-mail as password
Command:	PASS **************
Response:	530 Permission denied
Error:	Critical error
Error:	Could not connect to server

perhaps showing this to the company will be helpful?

#4 MickinPlymouthUK

MickinPlymouthUK
  • Topic Starter

  • Members
  • 664 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:08:08 PM

Posted 06 November 2011 - 02:38 PM

Thanks guys, i somehow seemed to have muddled through..:)
From what i can work out, the download began in the background, but there was absolutely nothing to indicate a download was in progress until after a while i heard a beep and the icon miraculously appeared on the desktop!




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users